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The Santosa Villas & Resort

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The Santosa Villas & Resort
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424 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Suzhou, China
Reviewed 2 days ago NEWvia mobile

January is quiet in Senggigi. I was upgraded to a larger room, which was nice. The rooms are divided into small complexes within the beautiful gardens, so there was a feeling of privacy, also the rooms are set back about 150m from the beach. Santosa will continue to get negative comments about room furniture until it is all updated, but...

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Helpful?
Thank sflsenglish
Perth, Australia
Reviewed 2 weeks ago

The Santosa is in a lovely spot on the coast of Senggigi. A nice spread out hotel with a nice restaurant with excellent staff. The pool is HUGE and is the biggest pool in the Senggigi area. Plenty of shade around to, so you can relax on a deck chair and not be cooked red like a lobster. There is...

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Helpful?
Thank Chloe M
Dubai, United Arab Emirates
Reviewed 2 weeks ago

the hotel seems like its been let go. Theres a lot of maintenance required in all areas. The wood deck in our room was falling apart, the pool you can see hasnt been maintained very well and tiles are missing etc.

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Thank JacobDeKlerk
Reviewed December 8, 2016

From the outside and lobby , I thought it was a modern or at least refurbish hotel But the rooms are so outdated, the carpet have bad odor. Still old TV (no flat TV) Not worth with the rates The dinner are delicious. The staff in the restaurant is so friendly and recommend us the special drink (lemongrass lemon honey)...

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Helpful?
Thank litata20
Jakarta, Jakarta Raya, Indonesia
Reviewed December 4, 2016

I was on business trip and staying for 2 nights. The property is quite outdated, lack of lighting, and smell bad, like the old wood. The building where I stayed was under renovation. So, it was so quiet and bit spooky. The F&B were so-so, nothing special in flavor. But the compliment also went to them because they were pairing...

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1Thank Edwina H
Christchurch, New Zealand
Reviewed November 15, 2016

when our travel agent booked, she obviously didn't know it was a Muslim based Resort, we were the only white couple there, and there was no alcohol served on the resort, you can take you own alcohol but they don't sell it. we booked well in advance yet they asked what sort of room we want and what size bed...

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1Thank Tracy S
Reviewed November 7, 2016

Avoid this hotel if you are western style tourist, unless you feel like using the pool fully dressed or having breakfast among all smokers. The main clientele of this hotel has different manners to European values. It is OK for Asian business purposes, but not for European tourists. The hotel is a bit outdated. The staff offer poor service fighting...

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Helpful?
Thank JorisVC
Kuala Lumpur, Malaysia
Reviewed October 31, 2016 via mobile

Really good location for getting around Senggigi, good breakfast buffet, fair prices also for lunch meal and drinks on the pool. Too bad maintenance is needed and no alcohol was served and pool bar was closed. A pity. With a few improvements it would be far better than any other hotel in the area. BE AWARE: the hotel does face...

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1Thank Inirap
Kuala Lumpur, Malaysia
Reviewed October 30, 2016

It's like our second honeymoon! We got free upgrade! Amazing room service. Amazing room. I love almost everything about the villas. However, the paid breakfast is not impressive at all. Food varieties is not up to standard claimed for 4 stars hotel. At night, lots of mosquitoes, almost impossible to go out. Location is superb - many convenient store, food...

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Thank Fique_Utt
Kuala Lumpur, Malaysia
Reviewed October 26, 2016

The hotel is really nice with great amenities and close to the beach (albeit this not being the nicest beach on the island). The food they offer for breakfast is plentiful and the location is quite central in Senggigi with restaurants and bars close by.

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1Thank Aldo M
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the heart of Senggigi, The Santosa Villas & Resort offers a range of accommodation styles from hotel to private pool villas with all amenities. The free form lagoon size pool, right on the beach, is the focal point of the resort to relax and enjoy the sun setting over Bali from the Sunset bar. Other facilities include bars, restaurants, 24 hour room service, tennis, kids club and conference center. Your home away from home. ... more   less 

Additional Information about The Santosa Villas & Resort

Address: Jl. Raya Senggigi Km 8, Senggigi, Lombok 83125, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Price Range: $62 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Santosa Villas & Resort 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
The Santosa Villas Hotel Senggigi
The Santosa Villas And Resort
The Santosa Hotel
Santosa Hotel Mataram
The Santosa Villas & Resort Lombok/Senggigi
Hotel Style:
#13 Luxury Hotel in Senggigi
#18 Spa Hotel in Senggigi
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Questions & Answers

Here's what travelers have asked, with answers from The Santosa Villas & Resort staff and other travelers.
3 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“wouldnt suggest staying here”
 of 5 bubbles JacobDeKlerk, 2 weeks ago | Read review
“ask if there are other nationalities there other wise it could be boring”
 of 5 bubbles tracys237, Nov 15, 2016 | Read review
“make sure keep the door closed at night”
 of 5 bubbles Fique_Utt, Oct 30, 2016 | Read review
“The standard rooms are under renovation.”
 of 5 bubbles sueandharrycooper, Sep 17, 2016 | Read review
“choose the villa”
 of 5 bubbles runawaysuzie, Aug 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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