Honestly speaking it’s not at all the older rose valley property which I have seen in 2015. It’s true that Suncity took over it but they can not maintain the glory at all. We were in sea facing Delux room 101,102. The rooms were so dirty, certain were dirty, can’t cover the entire window so it can impact your privacy. AC were not working properly, few light were not working, floor tiles were broken, door lock was not proper and so on. Though the room cost was 3000 but it’s not worth at all. Apart from swimming pool nothing else is maintained. If it’s your revisit to this resort you will be dishearten for sure. Food were absolutely not up to the mark but costly. Staff behavior was good.
The Sun City Resort is popularly known as Rose Valley Resort. The Resort is Reopened and all facilities are open. All staff very good. Atmosphere very good. Good for family group. Just need new renovated rooms and swimming pool and water chute shud be clean every day. Otherwise chef and restaurant staff very good and cooperative.
We booked 6 rooms for the peeriod of 3 days and 2 nights. We also booked pickup and drop by tempo traveller. While i m wrting this i am stucked at their reception area hungry and tired. My story begins two days back... We were alotted sail house... Ruined rooms with damp and termites... After repeated complains... The front office staff gave patient ear and understood our status and changed us to coral house. Coral house is a nice place to stay. Staff is good, service is prompt. Food is good, pool is maintained. Back to today we were suppose to check out at 11:00 am. Our traveller arranged by the hotel didnt turned up.. We were told it late by an hour or 2. Currently at 2:30 pm our vehicle has not arrived. We asked for food as its not our fault... So why shall we bear the charges. But we were denied... We asked for alacart but were refused although we agreed to pay... After an hour of argument they agreed for chargeable alacart. Still we r waiting for them to allocate space for lunch. We are 17 ppl including 6 children all tired and hungry.. Management is really cruel. They dont even know the 'A' of hospitality. …
Visited the resort with family and friends for a short stay. Mixed experience as part of the massive grounds was somewhat ill-maintained. The rooms however were spacious with wonderful sea views. Reception and restaurant staff were quite helpful. Buffet options were acceptable and in general quality and taste of the food was quite good. The paddle boats and the toy train ride made my son very happy but unfortunately the ropeway was not in operation. The outdoor swimming pool was somewhat disappointing as the water had turned green like in a natural pond - it was still useable though. At high tide the roaring sea kissed the resort gates which was quite enjoyable to watch.
We stayed here for a day but we were totally disappointed. The property is very huge but sadly those are not maintained at all. We booked sea facing deluxe room. The room is very untidy and bathroom is quite dirty. There are a lot of flies roaming around. Food quality is good. We opted for buffet the provide good food. Pool is clean. Water park is good. Kids play ground is also very good. Location is very good. Breakfast and snacks are complimentary. They provide Ac but they did not give us remote. There is fan but that too without regulator. In booking site there was mentioned that there will be electronic safe and mini bar. But those were missing. In short they have huge property, a lot of activities, good facilities but those need seriously maintenance and proper care.