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Best Western Plus Donnington Manor Hotel

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Best Western Plus Donnington Manor Hotel
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220 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Sevenoaks, Kent
Reviewed 1 week ago

Met a friend who was staying here, for an evening meal, and was impressed by the standard of the food and service. Our mains, of salmon and vegetables, was in the minimalist style, but sufficient for our needs. The sweet course, apple tart, was excellent, and the coffee and tea to finish were hot and well-prepared. The prices are not...

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Helpful?
Thank johnbrig
Management response:

Dear Mr John, Thank you for your review after your recent experience at the Osteria Chartwell restaurant. Your business and feedback are very valuable and important to us so it is always good to know how we fared overall in terms of looking after you. I am delighted that the dining experience has met your expectations, your comment has been...

Reviewed 1 week ago via mobile

Good, clean, Well located hotel including a good breakfast. Staff is helpfull polite and happy. I recommended having diner in the Rose & Crown pub/ restaurant just around the corner. Ground floor rooms are noisy when you have a neighboring room with tv on or talkative guests.

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Helpful?
Thank MPeek78
Management response:

Dear Guest, Thank you for the positive review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. My sincere apologies...

London, United Kingdom
Reviewed 2 weeks ago via mobile

This is a good hotel - spacious, clean and well equipped rooms, generally good service from the staff, very nice breakfasts and decent value, albeit quite costly for a country hotel. Probably the only option in or close to Sevenoaks. Will return.

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Helpful?
Thank Paul G
Management response:

Dear Mr Paul, Thank you for the positive review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your comment...

Egerton, United Kingdom
Reviewed 2 weeks ago via mobile

I have just stayed at this hotel, when I booked I hadn't known that it had just been refurbished! What a pleasure to find! On arrival the welcoming drive and appearance, then the greeting in reception. Our room was of a very high standard and the shower room was spotless and the standard of shower gels etc was very good!...

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Helpful?
Thank xander d
Management response:

Dear Mr Xander, Thank you for your wonderful review which has been shared with all the team. We strive very hard to make every guest stay as memorable and pleasant hoping that they would recommend and return at some stage in the future. We do have lots of offers from time to time on our website and I do hope...

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

The highlight of the experience was the magnificent breakfast so warmly served by a most friendly waiter. I fully recommend this hotel to visitors to the Sevenoaks area. It was good to have the Christian Bible available in bedrooms.

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Helpful?
Thank John_Burn_OBE
Management response:

Thank you for your review after your recent stay with our property. Your business and feedback are very valuable and important to us so it is always good to know how we fared overall in terms of looking after you. I am delighted that the experience at breakfast has met your expectations, your comment has been shared with our restaurant...

Reviewed 3 weeks ago via mobile

Currently, staying here for one night on a business. Excellent hotel except for non existent wifi. Had to use my phone's 4G to connect to internet - not great when away on business and wanting to catch up on email/work. The only thing that stops this hotel from getting 5/5 and difficult to recommend to my business colleagues.

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Helpful?
Thank Mark A
Management response:

Dear Mr Mark, Thank you for the positive review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am...

Exeter, United Kingdom
Reviewed 3 weeks ago

I stayed here mid week for work in February, looking for a hotel near to the M25 for easy access and this hotel ticked the box. Although when checking in i thought it had an Indian theme with the elephants outside and the decor in the reception, the hotel has recently had a refurb and the room were very comfortable...

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Helpful?
Thank Superem123
Management response:

Dear guest Thank you for your review after your recent stay with our property. Your business and feedback are very valuable and important to us so it is always good to know how we fared overall in terms of looking after you. I was so pleased to read all the positive points that you raised and I do hope I...

Nottingham, United Kingdom
Reviewed 4 weeks ago

We booked in for 2 nights and were pleased to find that the Hotel has been upgraded. The first impressions of the outside is good. Nice lawns and statues. The inside is also very clean and tidy, as was the bedroom. It now has a very good walk in shower. All the staff were pleasant and helpfull and the breakfast...

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Helpful?
Thank Richard A
Management response:

Dear Mr Richard, Thank you for the positive review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Norfolk
Reviewed February 15, 2017

Booked here on the Best Western special offers as would never be able to afford it otherwise. Lovely looking hotel with good staff and facilities in room. The only small complaint I have is the staff in the restaurant, we decided to eat in (lovely looking pub just down the road) and as it wasn't busy I guess we were...

Review collected in partnership with Best Western GB
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Helpful?
1Thank toserland
Management response:

Dear Guest Thank you for your review and it is only through feedback that we can improve our service and standard. On behalf of the team please accept my sincere apologies. I certainly empathise regarding the point you mention in your review, this level of service is certainly not acceptable and will be addressed with the concerned party. Again please...

Aldershot, United Kingdom
Reviewed February 14, 2017

stayed here for one night feb 11th nice clean hotel staff very good room was on second floor but the room was cold no heating in shower room heating comes from the air con unit but dose not work .it was very cold out side no more than one night if its cold

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Helpful?
Thank rog201
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Best Western Plus Donnington Manor Hotel

Address: London Road, Dunton Green, Sevenoaks TN13 2TD, England (Formerly BEST WESTERN Donnington Manor Hotel)
Location: United Kingdom > England > Kent > Sevenoaks District > Sevenoaks > Dunton Green
Price Range: $94 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Donnington Manor Hotel 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Sevenoaks
Sevenoaks Best Western
Best Western Plus Donnington Manor Hotel Dunton Green, Sevenoaks District, England
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Donnington Manor Hotel staff and other travelers.
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Questions? Get answers from Best Western Plus Donnington Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms facing car park are quieter. Some motorway noise at front of hote, but not too bad.”
 of 5 bubbles richardaC3630KH, 4 weeks ago | Read review
“Ask if there is heating on the 2nd floor before booking a room as this seems like a regular problem”
 of 5 bubbles 299vickyg, Feb 9, 2017 | Read review
“Don't stay here in the winter. Don't stay here if you need to work in your room. Don't eat in the restaurant if you are in a hurry.”
 of 5 bubbles Y7193JRjamesb, Jan 20, 2017 | Read review
“avoid room 101 - if you are disabled - or want value for money or even a satisfactory stay - choose a different hotel,”
 of 5 bubbles mi5spyman, Jan 14, 2017 | Read review
“Rooms facing the road are good”
 of 5 bubbles Protraveller88, Dec 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question