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Portofino Resort Tangalle

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Portofino Resort Tangalle
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387 Reviews from our TripAdvisor Community

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There are newer reviews for Portofino Resort Tangalle
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Showing 262: English reviews
Reviewed June 5, 2016

Little bit difficult to find the place and not easy access for the hotel. But its closer to the beach and good for relaxation. Spa is available. The swimming pool is cleaned and well maintained. The meal is average and not much delicious. The varieties are common and no uniqueness.

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Helpful?
1Thank Chalani S
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank you so much for your comments. First of all, please know how grateful we are for your business and for sharing your feedback with us and the TripAdvisor community. While we appreciate your compliments on our grounds and our service, your constructive criticism is much more important. Thank you for the comment...

Debrecen, Hungary
Reviewed May 26, 2016

It is a beautiful environment on the ocean coast. It has very nice park, swimmingg pool, restaurant, with loads of exciting and delicious food and a helpful staff. I loved every moment of it, the rooms are also excellent. I celebrated my honeymoon and also my 30th birthday here, they surprised me with a cake. Everybody was very nice.

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Helpful?
Thank Zsuzsa O
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and Thank you for your lovely review. We are greatly humbled and pleased in being chosen to celebrate your special occasion, for actually two of your special occasions-Honeymoon & Birthday! That gives us double the happiness to be able to be a part of your happiest days. Your gracious words have indeed motivated...

Reviewed May 25, 2016

Its a good hotel situated along the beaches of Tangalle. The main issue with this hotel is its accessibility. The Hotel is located in a very remote location and is not accessible easily and also the roads leading to the hotel is really horrible. Also there are no supermarkets or shops nearby. So we are pretty much isolated from the...

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Helpful?
Thank Murali K
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! I would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance in our quest of exceeding your expectations. The road to the resort has seen some positive changes in the last couple of months as I reply...

Wollongong, Australia
Reviewed May 12, 2016

I stayed here as part of a tour. The welcome in Reception was outstanding. Luggage arrived in room promptly. Room and bathroom were good and comfortable. My terrace, unfortunately, was used by hotel staff to store linen and supply trolleys and the chairs were used as a rest stop by staff. Staff chatting woke me up from a nap and...

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Helpful?
1Thank Jack J
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and we would like to take this opportunity to extend a heartfelt "Thank You" for your delightful review and constructive comments which I have passed on to our staff.Please accept my apologies in disturbing your sleep and the slow service at the restaurant.We try at all times to exceed your expectations but sometimes...

Dehiwala-Mount Lavinia
Reviewed April 28, 2016 via mobile

Stayed at Portofino (Formally known as Ranna 212) for the Avurudu holidays. Upon our arrival was immediately upgraded to a suite on the upper floor. Room was spacious and very cozy. Since we are quite a large family (5) everything worked out fine by the upgrade. The staff were very courteous and polite, always with a smile and very helpful....

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Helpful?
Thank Sabrina G
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank you for taking time out to share this wonderful review. We are happy to hear that you enjoyed the natural habitat of and surrounding the Resort and the hospitality of our staff. Also I would like to say that construction of the road has commenced and soon to be complete and management...

Singapore, Singapore
Reviewed April 23, 2016 via mobile

We stayed in Lux room for 2 days with two small kids. The location is really nice. The only one problem - to get there. The road is awful. The beach and swimming pool is really nice! The food is excellent! Not very big choice of breakfasts, but everything was yummy. All staff are very friendly and helpful. The rooms...

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Helpful?
Thank valerie_terekhova
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! On behalf of the hotel's management, I would like to thank you for your kind sentiments you shared of the resort. We strive very hard to ensure that your stay is a memorable one and we always try & go that extra mile to make your stay comfortable. Please accept my apologies in...

Reviewed April 19, 2016 via mobile

I took my family on a 2 day vacation to Ranna212 now called Portofino Resort in Tangalle. This was my second visit here. The location was fabulous but Rs 24000/- nett for a triple room HB was a ridiculous price. This was after a discount of 40% via HSBC card. The room was adequate but the meals and the choice...

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Helpful?
1Thank Niroshana J
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank you for the taking the time to share your review and for visiting us again with your family. Portofino Resort Tangalle is a part of a large Chinese conglomerate called "Plateno." As Plateno managed company we are bound by professional hospitality management systems that surpass high standards in accommodating guests staying in...

Frankfurt, Germany
Reviewed April 19, 2016

my enlarged family and I spend time at the Portofino Resort during a 3 week period, I personally spend 2 weeks (March, 26 to April 9th). We loved our rooms, which we found spacious and nice. We were on the first floor and had the whole floor to ourselves. The middle room is a very nice suite and we also...

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Helpful?
Thank Sid R
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and Thank you for your lovely review. We are greatly humbled by your kind words and very happy to hear that you and your family enjoyed your stay at the Resort. Your generous comments and note of inspiration has indeed motivated us. Within the last 07 months, steps have been taken to improve...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed April 15, 2016 via mobile

We just got back from a 2 night stay at Portofino (formerly known as Ranna 212). It was extremely dissapointing to say the least. The food was terrible with even the Sri Lankan food lacking consistency in flavour. The deserts were flavourless and curdled most of the time. Food is a large component of a holiday especially when traveling with...

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Helpful?
2Thank A TripAdvisor Member
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Please accept my apologies in replying your review after 07 months as we had a problem logging into our Trip Advisior page. I assure you that within the last 07 months a lot of changes have taken place in terms of improving service standards and uplifting quality. We hope that you will visit...

Portland, Australia
Reviewed March 4, 2016

When constructed around 10+ years ago would have been spectacular but nothing has been done to maintain the resort since then. The water feature when you walk in reflects the condition of the rooms and facilities. A few dribble down the wall as most nozzles are blocked and unhappy fish in the pool... My room had bad water damage on...

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Helpful?
1Thank Peter_B_Simons
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Dear Guest, Greetings from Portofino Resort Tangalle and thank for taking time to write a review. Please accept my apologies, we are very sorry that the Resort did not live up to your expectations.We have taken your comments into serious consideration. The above stated shortcomings will be analysed and the relevant departments will be alerted to work towards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Portofino Resort Tangalle is a 4 star premium hideaway exuding historical Sri Lankan charm and hospitality, offering delectable gourmet cuisine, blending the pure bliss of relaxation with a secluded beach and presenting a once in a lifetime experience. The resort boasts 54 luxurious rooms with 49 deluxe rooms and 5 suites which are elegant and spacious with all modern amenities including air-conditioning, 42 inch LCD televisions, DVD players, WiFi, private balconies, tea and coffee facilities, mini bars, and comfortable king sized beds. The cottage styled rooms encompasses the swimming pool and its architecture emulates a colonial rustic ambience infused with modernity. ... more   less 

Additional Information about Portofino Resort Tangalle

Address: Kahandamodara Road, Ranna 82125, Sri Lanka
Location: Sri Lanka > Southern Province > Ranna
Price Range: $72 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portofino Resort Tangalle 4*
Number of rooms: 54
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Questions & Answers

Here's what travelers have asked, with answers from Portofino Resort Tangalle staff and other travelers.
2 questions
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National Capital Territory of Delhi, India
6 months ago

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Questions? Get answers from Portofino Resort Tangalle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room on first floor facing the sea.”
 of 5 bubbles 688satishs, Jan 23, 2017 | Read review
“Goundfloor poolside rooms are nice and spacious. Good for families with young kids.”
 of 5 bubbles BDSRP, Aug 18, 2016 | Read review
“Rooms by the pool side are great as they are both close to the pool and the restaurant.”
 of 5 bubbles GayangaK, Aug 13, 2016 | Read review
“Good in relaxing but hard in accessible”
 of 5 bubbles , Jun 5, 2016 | Read review
“Some of them is very small, you can ask for bigger rooms.”
 of 5 bubbles zsuzsa0, May 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question