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Portofino Resort Tangalle

Agoda.com$42*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
$48*
$42*
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$46*
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Portofino Resort Tangalle
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401 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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Reviewed 1 week ago NEWvia mobile

It was my first visit at Portofino, beach is very nice, nice food,friendly staff, good management, especially Sachintha and dhammika, but I think they need a renovation soon. I really like their curd and treacle

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Helpful?
Thank Mikep005d
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and we would like to take this opportunity to extend a heartfelt "Thank You" for your wonderful review which I have passed on to our staff who will indeed be motivated further as they all work hard towards one goal-CUSTOMER SATISFACTION! And yes, we are looking towards a renovation-will keep you posted when...

Reviewed 1 week ago via mobile

1) Poor food - restaurant buffet for dinner served lukewarm food and it took over half an hour to be asked if we wanted a drink. 2) Multiple problems in the room - woken up on several occasions by the electricity going off/on; constant dripping from the air conditioning unit (at times buckets of water pouring out); and lamp shades...

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Helpful?
Thank pksalvesen
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Our Management held a meeting with regard to your concerns and this is our side:- 1)Poor Food-We recently changed our key personnel at the Restaurant & Kitchen to serve our customers needs better with the intention of enhancing their satisfaction. The reviews before yours and the review after reflect good comments so I...

Colombo, Sri Lanka
Reviewed 1 week ago

Our holiday was made so special by the staff at the hotel. Food was excellent and the rooms were clean and up to standards. Chef and F&B manager should be credited for their services and most importantly the front office staff who welcomed us and did our check in and the checkout very efficiently.

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Helpful?
Thank AquaHealing
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank you for your taking the time to share your experience with us and our Trip Advisor community.Your generous words have been shared with all staff and they were indeed motivated and will strive harder to deliver a holiday experience that is excellent in all aspects. We look forward to seeing you and...

Mumbai (Bombay), India
Reviewed 2 weeks ago

The Resort is located very remotely in Ranna, and even though it says Tangalle in its address, Tangalle which is a small town with many eateries, is 15 Km away....so not reachable unless you have a vehicle with you! If one's intention is to spend time looking at the blue sea, a clean beach, and watching the fishermen return with...

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Helpful?
Thank Angshu
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank for taking your valuable time to share a comprehensive and detailed review. The main proposition of our Resort is Tranquility and Serendipity as we confer a destination that is remote and secluded especially for guests who yearn to escape to the pure bliss of relaxation and rejuvenation, away from the discontentment of...

Reviewed 2 weeks ago via mobile

Good hotel. Food is good. Rooms were clean. Very calm environment. Staff is helpful. Only negative point was there were no shops near by. How ever liquor was expensive and they include tax also. But had good time.

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Helpful?
2Thank dassana k
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings and thank you for reviewing us. We are delighted to know that you your stay at Portofino Resort Tangalle and found it to be a very calm environment. I will pass on your kind comments to our staff who will indeed be motivated. Look forward to serving you again, Best Wishes,

Reviewed 2 weeks ago via mobile

a different experience.. whn you turn towards the hotel you tend to feel the different climate.. Do follow the google map track, not the road in signboards.. Humid, Kalpitiya like weather.. welcomed with tasty welcome drinks the service has been Great throughout our stay.. food is fine but dont expect a wide variety in buffets.. yet GOOD.. huge n rough...

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Helpful?
Thank Dileepa M
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and thank you for taking the time to share your sentiments of your visit to our Resort. We are extremely happy to hear that you enjoyed your stay with us, our success lies in our staff who strive hard towards meeting and exceeding customer needs and your kind comments will indeed motivate us...

Colombo, Sri Lanka
Reviewed 3 weeks ago

This is the one of best hotel in ranna beach . Their service is good. foods are very tasty very Rooms also have enough space. only ne gative point is front office staff does not have proper idea of hotel location and its service. bcz when booking we asked whether you have buffet on that day. but hey say know....

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Helpful?
Thank Udara R
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank You for taking your valuable time to share your experience with us and our esteemed Trip Advisor community. Your gracious words have been shared with the team and comments have been passed on to the Front Office. Please accept our sincere apologizes for any inconveniences you faced during your stay. Wishing to...

Colombo, Sri Lanka
Reviewed 4 weeks ago

Nice relaxing place. Shenali was very helpful and reserved the best room of the hotel. First thing I did after check in was call Shenali and thanked her for reserving nice room for us, upon my request. Also Achini from restaurant staff was very helpful during our stay in the hotel. I have no word to describe her hospitality and...

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Helpful?
Thank irothu
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Sir, Greetings from Portofino Resort Tangalle and we would like to extend a heartfelt "Thank You" for taking the time to share your experience with us. The fact you recommended our Hotel to any Traveler means a lot to us and your gracious words have been shared with the team especially Achini. It is my pleasure to extend the...

Sweden
Reviewed 5 weeks ago

The beach is very beautiful and you can be all by yourself there. Many photos ... We could not swim though because the waves were too dangerous. The bar at the beach is nice but nobody else were there either. Helpful staff. We were a bit tired of buffet after our tour in other hotels so because the dinner was...

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Helpful?
Thank Leena470
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and Thank you for taking your valuable time to write what you thought of us. Indeed the beach is one of our plus points as it is private and pristine. The waves depend on the season, the best period is usually from November extending till January. Regarding the beach bar, I have passed...

St Albans UK
Reviewed March 13, 2017

This resort is remote, the beach is extensive but dangerous for swimming. The hotel building and surrounds have seen better days with only one restaurant/bar operating.The staff especially in the restaurant show an indifferent attitude not at all typical of most of Sri Lanka. The food generally is of poor quality with little attention to replenishing buffets.

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Helpful?
Thank rosieStAlbansUK
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and thank you for the time taken to share your experience. Please accept my humble apologizes, these stated remarks are not usual to our Hotel where Customers are our priority and the Restaurant is one of our plus points. But clearly for us to get such a review there must be a problem...

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Portofino Resort Tangalle is a 4 star premium hideaway exuding historical Sri Lankan charm and hospitality, offering delectable gourmet cuisine, blending the pure bliss of relaxation with a secluded beach and presenting a once in a lifetime experience. The resort boasts 54 luxurious rooms with 49 deluxe rooms and 5 suites which are elegant and spacious with all modern amenities including air-conditioning, 42 inch LCD televisions, DVD players, WiFi, private balconies, tea and coffee facilities, mini bars, and comfortable king sized beds. The cottage styled rooms encompasses the swimming pool and its architecture emulates a colonial rustic ambience infused with modernity. ... more   less 

Additional Information about Portofino Resort Tangalle

Address: Kahandamodara Road, Ranna 82125, Sri Lanka
Location: Sri Lanka > Southern Province > Ranna
Price Range: $54 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portofino Resort Tangalle 4*
Number of rooms: 54
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Questions & Answers

Here's what travelers have asked, with answers from Portofino Resort Tangalle staff and other travelers.
2 questions
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National Capital Territory of Delhi, India
7 months ago

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Questions? Get answers from Portofino Resort Tangalle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor rooms”
AquaHealing, 1 week ago | Read review
“Room 404, nearer to beach and ground floor”
irothu, 4 weeks ago | Read review
“Room on first floor facing the sea.”
688satishs, Jan 23, 2017 | Read review
“Goundfloor poolside rooms are nice and spacious. Good for families with young kids.”
BDSRP, Aug 18, 2016 | Read review
“Rooms by the pool side are great as they are both close to the pool and the restaurant.”
GayangaK, Aug 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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