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DeSilva Inn Katowice Airport

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ul. Rownolegla 2, Pyrzowice 42-625 Poland
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Traveler (73)
Dining (14)
Room & Suite (12)

About

#1 of 4 hotels in Pyrzowice
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Polish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms

Location

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Contact
ul. Rownolegla 2, Pyrzowice 42-625 Poland
Name/address in local language
Getting there
Pyrzowice Airport2 miSee all flights
J. Paul II Balice Intl Airport40 miSee all flights
See all nearby hotels
172Reviews1Q+A11Room tips
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onedayabroad wrote a review Jul 2019
48 contributions33 helpful votes
I've stayed at the DeSilva previously and was pleased with the standards on that occasion. This time, however, I was appalled by the soiled linens, as per the attached photo. Whilst the hotel has apologised (after numerous attempts to make contact) and regrets not meeting our expectations, I feel the focus here ought to be on hotel standards rather than "customer expectations" as any reasonable person would expect a clean bed at a hotel. Further, it's inexcusable to fail on that score at any time of time but our check-in was approximately 2am - we had precious few hours to catch a bit of sleep prior to a busy week and I felt the allocation of dirty/noisy rooms was sloppy customer service. Incidentally, a friend staying in a different room reported that the noise levels were terrible and that she could hear machinery throughout the night. Breakfast was fine and the young lady on reception in the morning was very polite and pleasant. Umfortunately I've now lost confidence in the hotel which is a shame as it is so convenient for the airport.
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Date of stay: July 2019Trip type: Traveled on business
1 Helpful vote
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Response from MichalM1882, Dyrektor generalny at DeSilva Inn Katowice Airport
Responded Jul 26, 2019
Dear Madamme, I see that you are very persistent. I have apologized to You on your private email, expedia, I will do it on Trip Advisor too. I know that we have made a mistake. Our houskeeping lady did not clean bed cover properly - she should have exchaned it. Nobody is perfect and once again I appologize for that mistke. For the future reference, if You will come accross that something is wrong in the room, whereever You will be staying, please contact Staff immediatelly, not afterwards. (even at 2 am). At the hotels, we are always ready to help. I wish You all the best, Hotel Manager,
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Eva T wrote a review Jun 2019
Vilafranca del Penedes, Spain254 contributions77 helpful votes
Whilst I understand it’s an airport stopper kind of hotel I was looking for a quiet room. Stated on my booking. I was giving a room with some sort of machine next to or above, making a huge noise, generator-like kind of noise. Going on and off all night. Impossible to sleeep. It was a hot summer night so I turned the ac on and it started pouring down water, leaking down on the power switch, very scary. The single beds make you feel you can’t turn in bed without falling out. The the shower head did not stand on its own so it was difficult to take a proper shower. Breakfast was nice. Parking is free.
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Date of stay: June 2019Trip type: Traveled solo
3 Helpful votes
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StefanoP_Torino wrote a review Apr 2019
Turin, Italy48 contributions32 helpful votes
It's the perfect choice arriving at the airport of Katowice late in the evening. Very fast check-in check out service. Also the restaurant is quite good and the service is fast enough. I recommend it for business trip
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Date of stay: April 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from Voyager20200298401, Kierownik sprzedaży at DeSilva Inn Katowice Airport
Responded Apr 23, 2019
Dear Stefano, Thank you for sharing your feedback after staying with us. All opinions of our guest are extremely important for us, as they help us with both - achieving and maintaining high quality service. We hope, that during your next business trip you'll decide to visit us once again.
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Samantha M wrote a review Jan 2019
Sicily, Italy227 contributions74 helpful votes
Flew in late for our trip to Krakow and due to snow and being night we made reservations at DeSilva. We arrived around 11:30 and was able to get a late night cocktail. The room had a double bed and the heat seemed on full blast making it feel like it was over 80degrees. We turned the heat off in hopes that we could sleep. My husband is I’ve 6 5’ and with 2 tall adults it was not a comfortable sleep. Breakfast was good. Staff very pleasant.
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Date of stay: January 2019Trip type: Traveled as a couple
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Becks92 wrote a review Dec 2018
Stockport, United Kingdom157 contributions39 helpful votes
the hotel is great and the breakfast has a wide range of choice and large seating area its a shame you have to pay for the shuttle as it isn't the best service and not ideal to get hold of when landing at late hours
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Date of stay: May 2018
Rooms
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Trip type: Traveled as a couple
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PRICE RANGE
$41 - $60 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandSilesia ProvincePyrzowice
NUMBER OF ROOMS
73
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Frequently Asked Questions about DeSilva Inn Katowice Airport
What are some of the property amenities at DeSilva Inn Katowice Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at DeSilva Inn Katowice Airport?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at DeSilva Inn Katowice Airport?
Yes, free parking is available to guests.
What are some restaurants close to DeSilva Inn Katowice Airport?
Conveniently located restaurants include Subway, Atmosfera, and Hotel Wilga - Restauracja.
Are there opportunities to exercise at DeSilva Inn Katowice Airport?
Yes, guests have access to a fitness center during their stay.
Does DeSilva Inn Katowice Airport have an airport shuttle?
Yes, DeSilva Inn Katowice Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DeSilva Inn Katowice Airport have airport transportation?
Yes, DeSilva Inn Katowice Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Is DeSilva Inn Katowice Airport located near the city center?
Yes, it is 0.8 miles away from the center of Pyrzowice.
Are any cleaning services offered at DeSilva Inn Katowice Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DeSilva Inn Katowice Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DeSilva Inn Katowice Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.