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About
4.5
#1 of 1 resort in Port Sydney
Location
4.6
Cleanliness
4.5
Service
4.5
Value
4.3
Nestled among 86 acres of pristine forest and woodlands, a spirited waterfall and private lake, The Trillium Resort & Spa, located in the heart of Muskoka, Ontario offers the perfect "adult only" vacation getaway. The lakeside resort accommodations feature six waterfront chalets and eleven "bedsitting" cottages set amid towering hardwoods.For a truly indulgent Ontario resort experience The Trillium Spa offers an array of luxuriating spa services and treatments in the 5,000 square foot post and beam spa facility.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Location
848 Clearwater Lake Rd, Port Sydney, Huntsville, Ontario P0B 1L0 Canada
We usually stay at Sir Sam's Inn but they were booked so we snagged the last available room at Trillium. Chelsea at the desk was helpful and efficient. Our Lakeside Chalet #1 was the closest to amenities and had a view of the lake albeit partially obstructed by trees. It had been renovated, very spacious and had a nice ski chalet feel. The lake is small and quiet, shallow and quite warm with a sandy beach. We enjoyed the paddle boards and canoes but the kayaks were disappointing as they were whitewater models missing any rudder so impossible to steer (we are both experts so it was the kayak!). The pool was large, shaded and freezing so we stuck to the lake. Bikes were in need of some maintenance but still workable and there was a scenic lake road perfect for bikes.
Dinner was very good although not up to Sir Sam's standards (desserts were fabulous) but it was nice that they packed it up to go so that we could have a private romantic dinner on our huge deck. Buffet breakfast was excellent with good variety and everything done to perfection.
We enjoyed our stay and are happy to have a found a great place for a peaceful retreat.
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Date of stay: August 2021
Value
Service
Sleep Quality
Room Tip:Â Lakeside chalet #1 has best location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 4 nights. The cottage we stayed in, was attached to another cottage. The cottage is dated, but clean and comfortable.There was a gas fireplace, kitchenette and full bathroom. Although no fault of the owners, we could hear the people in the attached cottage walking around late at night and the door opening and closing several times.
The ground were beautiful, we used the canoe and paddle boat as well as went on the hiking trails twice. We did not have a chance to check out the swimming pool, hot tub, tennis courts or firepits that were also available to use. All equipment was free to use (except the Spa) just had to sign it out at the front desk. We had the American modified plan, so our breakfast and dinners were included everyday.
The food was excellent, good variety for dinner with daily specials and soup of the day. Breakfast was buffet style with the chef or other employee serving the food. Eggs 2 ways, homefries, sausage and bacon, waffles or french toast and pancakes, fresh fruit and pastries. There was also had cold cereal, coffee tea and juice available and toast was provided if requested.
The main lodge was rustic and clean. There were movies that could be borrowed as there is no cable TV or satellite TV in the rooms. Wifi is available.
There were no children when we stayed. Everyone was adhering to the social distancing guidelines as far as we could see.
I can see us returning again.
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Date of stay: August 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I really like this resort. This was the second time we snowmobiled to it.. the only thing I would have preferred was the cabins not up the hill...even though I know they are upgrades Rooms are fun....it would be nice if they had satellite TV to keep abreast of the news But I love that they are cozy with fireplaces in all of them Front desk personnel friendly and helpful with ice and cream for coffee Restaurant and food very nice and well presented. New bartender, Roland was very gracious and tried very hard to satisfy everyone’s request. And he was a great Seaver. The only negative was breakfast....toast did not come with out meals and my eggs were cold
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We checked into the Trillium resort and spa expecting that we would have a nice clean cottage as per on-line images. Instead we arrived to a mildew and possibly Mold infested cottage with poor maintenance upkeep, The TV, Toilet and fridge were not working. There was another small fridge which did work, but didn't seem very cold. We attempted to have the resort staff show us an alternative cottage, but she was unwilling to show us another cottage even though there was still plenty of cottages available. We were unable to stay in the room because of the Mildew and had to leave the resort. They did not charge us for the stay but kept our $100 deposit claiming they needed to clean the room. We were only in the room for 20 minutes. If the room was properly cleaned , maintained, aired out and disinfected this would of probably not been an issue. Would definitely not recommend this resort to anyone.
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Date of stay: June 2020
Location
Service
Sleep Quality
Room Tip:Â Do Not Book From This Resort.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert H, Innkeeper at Trillium Resort and Spa
Responded Jun 22, 2020
To respond to your review. We are sorry that Trillium Resort was not what you were looking for. Trillium Resort does not give in to threats so when you called threatening bad reviews if we did not reimburse your deposit we did tell you that there was a cost to clean and disinfect the room now that it has been occupied. As a courtesy we did not charge the entire night as per our policy as indicated on our registration and cancelation agreement . I can assure you that all our accommodations were completely cleaned , disinfected and ready to accept our guests. Our professional housekeeping team ensured me that our rooms do not have mold and mildew as you suggest, however there has been and is quite a lot of pollen in our area. Furthermore it became apparent that you were looking for a different experience one with a large porch and a private lawn after the conversation with our night manager. We did have guests in that same cottage the following night with the guests enjoying their stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I selected the Trillium Resort for a late summer getaway. Overall we left a bit disappointed. First, the positives. The resort is in a secluded location and we loved the quietness and serenity. We stayed in one of the cottages, while not luxurious, are clean and functional with a comfy king-sized bed. The main lodge is a lovely building with very nice furnishings - leather sofas etc. We enjoyed a dip in the outdoor pool which is very clean and well maintained and we also loved sitting on Muskoka chairs by the lake early one morning. Breakfast was included, and the buffet offers a wide selection of foods. Now, the negatives. When we arrived, the fellow at the front desk was solely interested in getting our credit card; we were not welcomed and told what we could experience during our stay. He didn’t even tell us we had to book dinner times. Dinner is served in a large room in the main lodge. There was only one waiter and bus boy, which resulted in a very slow meal, with the waiter complaining they are short-staffed. The meal was just ok. The biggest issue during our stay is that the internet was down and there is no cell service in this remote location. So, no TV either. There was no maid service: we had to call the front desk to request fresh towels. Here are our suggestions to make The Trillium a must visit. 1) Greet guests with a warm and informative introduction to the property. 2) Provide beach towels at the pool. 3) Don’t bother with serving dinner; there are several excellent restaurants in nearby Huntsville and Bracebridge that are difficult to compete with. 4) promote a bonfire by the beautiful lake every night, with marshmallows for toasting. In summary, the Trillium Resort seems happy with striving to be average and it could offer so much more.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 night getaway with spa for myself and my adult daughters. This is the 8th time i have been to the Trillium Resort and Spa and the 7th time i have stayed one -two nights. There was confusion and misrepresentation from the onset. I suspect the issue lies with understaffing? Every visit i have had in the past was mostly as expected. The accommodations were nice, the biggest issue i have is the spa. the items on the spa menu were not available. we were not advised of this until several weeks after making our booking. And although alternate services where offered, they were offered at a premium cost. In addition, there was one technician available to perform all the treatments booked for three people. And, one massage therapist , again to perform services for three persons. A 50 minute pedicure took 2.5 hours. As most of our time was spent waiting at the spa, we were unable to enjoy any of the amenities. We tried without success three times to light the sauna, and although the front desk did end up lighting it for us, our spa treatments took so long, the fire was out by the time we got back to the sauna. Our two night spa getaway cost over 2000.00. i personally did not feel it was worth it.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allotted to a 'pet-friendly' cabin, not the beautiful newish chalet/ cottage we requested, or believed we were reserving. Cabin was old, dilapidated , in great need of repair: leaking, gaping hole in iv rm ceiling we could see right up to wooden lathe rafters, closet doorknob fell off in spouse's hand, broken rusty alum door spring with parts missing. Obviously recycled, Pet Gift goodie bag of used items (blanket, mat, 2 bowls with tag attached to bag for use only during our stay> In other words not a 'gift' at all. Dinner from cardboard boxes in this run-down cabin unappealing, but very tasty. Clean sheets, but mind the hidden danger lurking behind the bed skirt beneath box spring: square , pointed slab wood corners that stick out. We had to pad those with towels to avoid further injury to our shins. Holes in window screen, hole in tea towel, freezer made liquid ice cubes. Call to front desk reception gal who remained silent when we requested maintenance/housekeeping. No one attended. Lots of children guests also-so not an only adult place. Several windows and ceiling fans and one plug in fan provide good cross ventilation. Accessible but steep ramp upto narrow front doorway, bathroom is very narrow, unsure if a wheelchair would fit thru. No A/C. No cable or satellite TV, but can borrow from a vast library of DVDs. Overall, we felt deceived and scammed. You might want to stay elsewhere.
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip:Â Don't believe what reception tells you. Our accom was sub-standard, not at all what we...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The advertising for this resort was a little misleading. It is not an adult only resort as there were several families there during our stay. This concern was voiced by several other guests we talked too. The accommodations are duplexes, not single buildings, with a single entrance for both cottages which during Covid may turn some people off. We were staying beside a family and heard the kids running around starting at 6am. Even with these dissapointments our stay was great. The food was delicious! The breakfast tasted home cooked and was plentiful. Not a huge selection, but your standard fare. The private beach was very nice with kayaks, canoes and paddleboards at your disposal. The lake is very calm and no one else was on it, so it was perfect. The walking trails were very nice and fairly well marked. The main cabin was beautiful! They had a large selection of movies you could borrow as well as some other sporting equipment. You can tell the resort is old and in need of updating but it was clean and maintained.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am a local and had the pleasure of a massage by Trinity today. Despite being in a temporary spa location, she was calm and organized. Trinity was flexible with availability throughout our booking. Some highlights from my treatment were: warm bed, warm oil, warm towels, luxuriously cleaned feet after oil was applied, an eye cover, no pressure to converse during treatment and I especially enjoyed the head and hand massage aspects. Highly recommend!
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Date of stay: January 2023
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is an amazing place to visit in the Winter, Summer, spring or Fall. Its full of peace and tranquility. You are right on their private section of the lake, your cabin is cozy, comfortable and clean. We were welcomed and checked in efficiently. Their guest service agent, gave us a small tour and explained what other services and facilities are available the gym and boot rentals. Our cabin was perfectly clean, beds are SUPERB., couches, fireplace, kitchen, everything was excellent. We brought some snacks to cook and prepare and kitchen utensils worked perfect. You have a mini stove, microwave, fridge and mini freezer, enough to place two Bistro wraps.
The menus for breakfast and dinner are lovely, our server at breakfast was Steve (all hands down and applause to his impeccable service and waiting on us) He explained the menu, made modifications upon request, talked to us about his adventures and the life out in the local area..he is amazing and he is the reason we will come back to this place. Our Server at dinner was lovely as well, I cant recall her name but she had short shoulder length hair..she was very sweet and served beautifully; many many thanks to both of you.
This resort has 3 lobby living rooms, equipped with games, movies, coffee/tea available daily and fresh. You can go for hikes, use their spa services, sauna and hot tub…wild life you can catch a glimpse of as well..
We slept soundly, this report is absolutely wonderful and yes we will be back, we thank you for everything and much more.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi asain69, Trillium Resort & Spa is 8.7km from the bus stop at 517 Greer Road in Port Sydney, and 9.1km from the bus stop at Smith's Ultramar (21 Greer Road, Port Sydney).
I do not know for sure but I did not observe any cover to retain heat and the pool was as cool or cooler than the lake when we were there this weekend so assume it is most likely not heated. There is a good sized hot tub adjacent to the pool.
Linens and towels were in the room. A beach towel of your own would be helpful and yes bring your own coffee and tea etc to use in your room. I was there in the winter so I am unsure of all the summer sports equipment supplies. Have a wonderful time the staff there are very helpful so I am sure they will help you out with any requests. Enjoy your stay Sandra
There are more places to choose from in the Port Sydney area.
PRICE RANGE
$212 - $250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
trillium hotel port sydney
LOCATION
CanadaOntarioMuskoka DistrictHuntsvillePort Sydney
NUMBER OF ROOMS
17
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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