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Domes Noruz Chania, Autograph Collection

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Strati Pantelaki 5, Agioi Apostoloi, Crete 731 00 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (755)
Pool & Beach (149)
Videos (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Domes Noruz Chania, Autograph Collection
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travelers' Choice
Located in a dreamy seaside setting, Domes Noruz Chania, Autograph Collection Adults Only is a lifestyle resort awarded for its novel design that combines modern Greek design with a wide range of experiences and a cosmopolitan view of the world. From delicious cocktails made from local ingredients to moonlit live jazz events at the beach and helicopter rides at the breathtaking Samaria Gorge, guests are invited to a highly curated world where unique experiences are the forefront. By embracing the past and the present of the city Noruz offers a fresh, contemporary way for design-savvy guests to explore Chania and enjoy it differently. The hotel's close proximity to the city makes it even more ideal, as Chania is amongst Mediterranean’s ‘must see’ cultural destinations. The old town offers a blend of Ottoman, Venetian and Greek architectures creating a stunning setting.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Airport transportation
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Water sport equipment rentals
Aerobics
Patio
Walking tours
Water park offsite
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Russian, German, Greek
Hotel links
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Location

Full view
69Somewhat walkable
Grade: 69 out of 100
50Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
520Reviews64Q+A99Room tips
Traveler rating
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Popular mentions
Andrew P wrote a review Yesterday
London, United Kingdom1 contribution
The facilities here are great; from the rooms to the restaurant to the pool and the beach, not to mention the cocktails. All this is made better by an outstanding team. Marie the Guest Services Manager was always on hand to ensure our stay was what we wanted. The hardest working woman in Chania.
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Date of stay: May 2021Trip type: Traveled as a couple
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Clem L wrote a review Jun 9
11 contributions8 helpful votes
This hotel was amazing - beautiful views, everything was clean, outstanding service with a lovely array of rooms. The food was good, especially considering dinner was included in the booking. Although COVID slightly affected things (the gym and spa were shut) the hotel had created an outside gym and even had classes available. The staff were all amazing - all too happy to help with any request (& even available to help in instances where we didn't ask for help). Despite having to wear masks in the heat for long shifts, every member of staff seemed genuinely happy to be of assistance whenever possible. Hotels.com had confirmed the wrong room (Wellness Suite) to what we had booked (Sublime Suite) and when realising this and letting the hotel know, they were quick to change our rooms to our original booking and very apologetic (despite it not being their fault). We were initially given the Wellness Suite despite booking the Sublime Suite due to this mix up and, dependent on what you want out of a room, I'd say that the Wellness Suite was far more impressive. The view from the Sublime Suite was incredible but based on the rooms themselves (& balconies) I'd definitely be more inclined to recommend the Wellness Suite (though both were beautiful). A special shout out to Marie who checked us in and remained at our disposal for our whole trip and even gave us some great recommendations for after we had left the hotel. The staff at this hotel are a huge asset.
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Date of stay: June 2021
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Response from Georgios Daskalakis, General Manager at Domes Noruz Chania, Autograph Collection
Responded today
ear Clem L, We would genuinely like to thank you for selecting Domes Noruz Chania, Autograph Collection for your sojourn and for your kind feedback. Your evaluation is important to us and knowing you enjoyed yourself immensely is the greatest reward we could ever ask for. It was a pleasure to read about all the aspects of your holiday and our hotel’s facilities and services being to your liking. Our staff was also very touched by your compliments and very happy to express their sincere gratitude to you for acknowledging them. We genuinely hope you packed your bags only with the most unforgettable memories and we will be waiting for your return with great anticipation! Remaining at your absolute disposal for any further information you might need. Best Regards, Marie Asoniti Guest Relations Manager
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David G wrote a review Jul 2020
6 contributions10 helpful votes
We booked this hotel for our honeymoon on December 2019. Of course we were looking forward to going, coronavirus hit, Marriott itself closed down the hotel and cancels all reservations. It of course has been nothing short of a nightmare trying to get a refund. We’ve called both Marriott and the hotels numerous times, have been lied to and told if we send an email confirmation of cancel that our refund would come shortly afterwards, and of course nothing happens. Marriott customer service has been nothing but unhelpful and have engaged in unprofessional and untrustworthy practices (directly telling you to do one thing and have the outcome be another from what was said). Short to say, I would veer against staying at this property and all other Marriott properties for a very long time. They are untrustworthy and will lie to you directly!
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Date of stay: July 2020
9 Helpful votes
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Victoria B wrote a review Jul 2020
London, United Kingdom101 contributions54 helpful votes
Fantastic late break at the Domes. My husband is a platinum member and we were upgraded to a room over two levels with a jacuzzi on the balcony looking over the pool. Staff fantastically attentive and couldn't do enough for you. Amazing breakfast with free flowing champagne🍾. I really liked the fact that there's so many sun beds round the two pools because as it isn't a massive hotel neither pool ever felt busy. Only criticism is that the beach isn't private so you get lots of people wandering across. There's a lovely Church with a mini church all set in an olive grove overlooking the sea. Definitely worth a walk. Two very nice restaurants just outside the hotel. We walked in Chania once but it's a bit far and the walk itself is not very pretty. But taxis are cheap and there is a regular bus. We got a taxi into Chania for sunrise one morning. Absolutely worth it we had the harbor to ourselves and got amazing pictures!
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Date of stay: September 2019Trip type: Traveled as a couple
3 Helpful votes
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Ian Angell wrote a review Jan 2020
3 contributions5 helpful votes
We visted in October. It's a lovely place but not quite as good as Domes Miramare in Corfu but classy all the same. Staff are very nice but service at Noruz is good but not quite as attentive as Miramare. Rooms are lovely, great beach front location. Food is ok although a bit fussy in the evening A la Carte. We much prefered the private restaurant just out side the hotel gates , really great food and friendly service. The biggest problem with this place is that it is not in a nice area. Local roads seem to be full of giant discount furniture warehouses and non stop traffic. We took a short drive to the old town which is lovely but the journey there is truly dreadful with run down power station etc. Basically perfect if you stay at the resort but you need to travel to find anywhere that is traditional Greece
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Date of stay: October 2019
3 Helpful votes
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PRICE RANGE
$264 - $540 (Based on Average Rates for a Standard Room)
LOCATION
GreeceCreteChania PrefectureAgioi Apostoloi
NUMBER OF ROOMS
83
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Frequently Asked Questions about Domes Noruz Chania, Autograph Collection
Which popular attractions are close to Domes Noruz Chania, Autograph Collection?
Nearby attractions include Agii Apostoli Beach (0.2 miles), Iguana Beach (0.2 miles), and Chrissi Akti Beach (0.7 miles).
What are some of the property amenities at Domes Noruz Chania, Autograph Collection?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Domes Noruz Chania, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Domes Noruz Chania, Autograph Collection?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Domes Noruz Chania, Autograph Collection?
Yes, free parking is available to guests.
What are some restaurants close to Domes Noruz Chania, Autograph Collection?
Conveniently located restaurants include Taverna Dimitris & Sakis, Salavantes - Garden Restaurant & bar, and Corinna Star Restaurant.
Are there opportunities to exercise at Domes Noruz Chania, Autograph Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Domes Noruz Chania, Autograph Collection have an airport shuttle?
Yes, Domes Noruz Chania, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Domes Noruz Chania, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Domes Noruz Chania, Autograph Collection?
The staff speaks multiple languages, including English, German, Russian, and Greek.
Are there any historical sites close to Domes Noruz Chania, Autograph Collection?
Many travelers enjoy visiting Venizelos Graves (4.6 miles) and Firkas Fortress (2.4 miles).