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Domes Noruz Chania, Autograph Collection

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5 Strati Pantelaki Street, Agioi Apostoloi, Crete 731 00 Greece
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Traveler (936)
Pool & Beach (215)
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About

#1 of 2 hotels in Agioi Apostoloi
Location
4.5
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Water sport equipment rentals
Airport transportation
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Patio
Walking tours
Water park offsite
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, German, Greek
Hotel links
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Location

Full view
71Somewhat walkable
Grade: 71 out of 100
53Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
656Reviews72Q+A100Room tips
Traveler rating
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BJAATL wrote a review Nov 1
Atlanta, Georgia485 contributions261 helpful votes
+1
Consistent with other feedback; very gracious service. Food was exceptional particularly dinner; all fish perfect, zucchini flowers, cheese salad exceptional as were desserts. Here at end of season but beautiful beaches and spa. 45 minute waterside walk to Old Chania; cool property. Needs some updating in small details, plants etc
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Pure Haven suite is huge; main bed is queen in small loft
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded 3 weeks ago
Dear Brad A, We hope you have reached your home safely and all is well! Thank you very much for your 5-star rating, following your recent stay with us. We are very pleased to know you enjoyed our prime location, being right at front of a sandy beach and at the same time fairly close to the city center of Chania, it is indeed a very desirable combination. We are also delighted to hear that you have enjoyed our Topos restaurant offering fresh produce and Cretan delicacies. The entirety of our facilities and services are carefully designed around one pivotal purpose. Our guests! We sincerely hope we will have the opportunity to welcome you again in future. Meanwhile, wishing you a warm and pleasant winter. Kind regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew L wrote a review Aug 2022
4 contributions1 helpful vote
Hotel's Favorite
The staff were universally excellent. Nothing was too much trouble. We had a pool-view room for ourselves and another for our daughters (minimum age 16 here). Both rooms had two floors and there was actually a sea view from the upper balcony. The rooms were lovely and well air conditioned. Also a big plus point for me in a location: no mosquitoes! If there had been some, they would have found me. There were two pools. One was labelled as "quiet" and the other was by the pool bar. Even the pool bar though was pretty peaceful. Never any problems getting a sun bed. Good service from the bar. The hotel is right on the beach with plenty of well shaded sun beds. Beach is nice and sandy, generally calm but occasionally with a bit of surf. There was nice spot for snorkelling around the rocks at the end of the bay. My daughter saw an octopus one day. Breakfast was excellent with lots of nice little twists. We had dinner at the restaurant a few times which was great too. There were a few other restaurants nearby to try too. I don't think we had a bad meal anywhere to be honest. You can do the 1 hour walk in to Chania but generally you'd be getting a 15 minute taxi ride which reception will organise for you which we did most nights. Taxis were sometimes in short supply so it probably pays to be more organised than us and book in advance but we never had to wait more than 30 minutes and usually it was much quicker than that. On a couple of occasions, a rather plush mini bus appeared when the taxis weren't obliging. So, to sum it up, if you are looking for a chilled relaxing stay, you can't really go wrong here.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded Aug 30, 2022
Dear L2761QLandrewl, It is indeed heart-warming to read such wonderful feedbacks from our dear guests! It was an absolute pleasure meeting you and we are very happy to know that you and your family had a fabulous stay with us. We are looking forward for the opportunity to meet you again, for your next holidays in Crete, where we would do all our best to create even more long lasting and relaxing memories. On behalf of the entire team at Domes Noruz, we are wishing you a beautiful the rest of the summer. Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claire D wrote a review Nov 1
Greater London, United Kingdom9 contributions19 helpful votes
Spent a week at Domes Noruz - and despite the weather being a real disappointment - the hotel was not. The staff from reception team to the spa team were super helpful and friendly throughout our stay. Lovely, well-designed room with Elemis goodies. Really nice indoor spa pool and therapists were excellent as well. Good facilities and experience all round. Credit to the hotel that despite getting very unlucky with the weather, still managed to have a good holiday.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded 3 weeks ago
Dear clairedQ1647QA, Thank you very much for your excellent feedback following you week long holiday stay at Domes Noruz Chania! We are very sorry the weather conditions were not on our side this time, however our absolute goal is to make sure our dear guests are having a great time. On behalf of our entire hotel team, we are very happy to hear that despite the unpredictable (the weather), we managed to create a pleasant and enjoyable stay for you and hopefully some great, long lasting memories. We hope to have the opportunity to welcome you again, hopefully with much better weather, for your next holidays in Greece. Meanwhile, wishing you a warm and pleasant winter. Kind regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon G wrote a review Oct 2022
1 contribution
Fantastic setting, luxurious accommodation, but made by the ever-enthusiastic, helpful and friendly staff - quite remarkable at the end of a long season - but to the one, a credit to their profession.
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded 3 weeks ago
Dear simongZ6288RO, Warm greetings from Chania! We hope you have reached your home safely and all is well! We are very grateful for your excellent feedback, following your recent stay with us. On behalf of our entire team, we would like to thank you for choosing our hotel for your holiday stay in Crete and we hope to have an opportunity to welcome you again at Domes Noruz Chania, during your future travels. Our best regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mom20099 wrote a review Oct 2022
Here3 contributions3 helpful votes
We recently came home from this wonderful resort, and I would (once more) like to extend a sincere thank you to the staff at the Domes Noruz for taking so good care of me and my family. Like many other reviewers have written here before, we were treated like we were the only guest at the hotel - from the moment we stepped out of the taxi until we left the hotel a week later. I highly appreciated the personal welcome upon arrival. After a long and early morning of travelling, we were invited to sit down and rest in the sofas in the reception while the staff brought us refreshments, and one of the hosts sat down with us and went through the check-in procedures. She gave us all the necessary practical info, and then took time to show us around the property while we waited for our room to be ready. Another example: the next morning one of the hosts came to greet us at the breakfast and asked if there is something else we need help with or would need at the hotel room. I asked for an additional mirror and a water kettle. Both items were waiting for us in the room when we got back from the breakfast :). We had booked half-board, and could not have enjoyed the breakfasts and dinners more. The food at the restaurant was tasty, variated and healthy, and the service outstanding. It will not be easy for other hotels to match the experience at the Domes Noruz, so we might need to go back soon. The only thing we might do different next time is to book two separate rooms (we were four in a Sublime Loft Sea view). The room and terrace view was beautiful, and the upstairs loft big enough for two adults - but the sink area downstairs next to the bed was too small and made the room quite crowded. This was also the only downside to the accommodation. Thank you once more to Domes Noruz, hope to see you again!
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Date of stay: October 2022
Location
Service
Sleep Quality
Room Tip: If you are 4 people, probably better to take 2 separate rooms due to the sink-in-the-room solution.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded 4 weeks ago
Dear Mom20099, From the bottom of our hearts we would like to thank you for your wonderful feedback following your recent stay at Domes Noruz! It is indeed heart-warming to know your family had such a wonderful post-pandemic holiday stay with us! Special, warm regards from our entire hotel team, please rest assured your generous feedback has been shared with everyone. We are also very happy to hear you enjoyed our Topos restaurant so much! We are already counting the days until your next visit, welcoming you again will be our absolute pleasure. Until then, wishing you a warm and pleasant winter. Kind regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynnette S wrote a review Oct 2022
51 contributions2 helpful votes
+1
Review for Domes Noruz If you are thinking of visiting Chania and want to try someplace unique and special - this is the place for you.  Domes Noruz is a mid-sized hotel, with a boutique feel, in a truly a beautiful setting. We were in Suite 6101.The interior design is somewhat eclectic. As it was described to us, the units are meant to have modern conveniences, but still reflect how the locals lived in times past.  We were intrigued by the water spout for the sink:  a long pipe, which descends from the ceiling.  We are also amused by the faucet handle, which looked like a soap dispenser.  The bedroom was downstairs, while a spacious living area with a pull out bed was upstairs.  The living area opens to a huge patio, with a beautiful view of the ocean and an above ground tub in the corner.  The ocean and beach area is conveniently located just a few steps away from the main dining area at the rear of the hotel. The staff, headed by their Manager Nikolas Kougias, is absolutely outstanding.  Nikolas was so helpful and delightful. It is clear that he sets a great example and standard for the staff to emulate. As the saying goes, “it come from the top”.  The food is by far the BEST in all the islands we visited. Their chef's name is Demis Papadopoulos.  If It were up to me, I would hand him a Michelin Star.  Breakfast and a choice of lunch or dinner are included for people who booked a suite. Suites also have access to the “Library” for in between meals, which had a wonderful assortment of hearty snacks, sweets and beverages. They also have a Sushi bar.  They have a lovely indoor spa area with a heated pool and exercise area.  All suites have a plunge pool.  They have two outdoor pools, one being designated as a “quiet” area and another by the bar. It should be noted that this hotel is for adults only. So, noise was never really an issue. In a welcome card this phrase was at the bottom “You come as a guest and leave as a friend “. How true; we have indeed made a friend.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded 4 weeks ago
Dear Extraordinary441605, Warm greetings from Domes Noruz Chania! I hope you have reached your home safely and all is well. On behalf of the whole team thank you for taking the time to share your experience! Rest assured, your kind comments have been forwarded to every department. We are delighted to hear that you have enjoyed our Sublime Loft sea view room so much, as well as our Chef's creativity at our Topos restaurant offering fresh produce and Cretan delicacies. The entirety of our facilities and services are carefully designed around one pivotal purpose. Our guests! And we are truly honored we had a chance to host you and pamper you, during your well deserved holidays in Chania. We look forward to welcoming you again soon. Until then, wishing you a warm and pleasant winter. Kind regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
noplacelikehomegirl wrote a review Oct 2022
London, United Kingdom107 contributions119 helpful votes
+1
This is our sixth stay at Domes Noruz. Worth a re review, as in that time have stayed more places that help make a fresh comparison . Domes Noruz is a great hotel. Whatever the occupancy, it never feels crowded or busy. It is calm and laid back. Adult only helps with this but so also does the design and layout. The hotel is small but not cramped ; it is spacious and well thought through. Being right on the beach and with a choice of quiet or not quiet (it’s not party time, it just has a bar and music playing) pools means there is always space to relax and a lounger free. Plenty in fact. Or cushions or couches. The rooms are lovely. Great a/c. Spacious terraces. Kept impeccably clean as you would expect. With responsive housekeeping and maintenance staff. Any small glitches are dealt with straight away. No need to repeat anything at Domes Noruz or wait around for it to happen. This sounds shmaltzy - hotel stuff of course should do their job and it should go without saying - but the staff at this hotel warrant a mention. It genuinely feels like they want you to have a good time. They seem to get joy from their guests’ pleasure. From making you the exact designer coffee you ask for at breakfast, talking through a cocktail at the bar, to handing you an umbrella at the first sign of a cloud. From housekeeping, through restaurant table staff, to the happy, charming customer services manager Iveta ; everyone is positive and efficient. Since covid many other hotels seems to have limited staff, Domes Noruz have plenty. They have good material to work with, as the hotel is enjoyable but they are clearly proud of their place and their role. It’s adult. It’s calm. It’s quality.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded Oct 18, 2022
Dear noplacelikehomegirl, Our warmest greetings from Domes Noruz! I hope you have reached your home safely and all is well. I know you just departed, but we already miss you! Your wonderful feedback is already shared between all our team members and we are all exceptionally pleased that for the sixth time, we managed to live up to your expectations and once again, offered you a relaxing and comfortable holiday stay. Our goal indeed is to make sure that every guest is well pampered and taken care of and most importantly - to have a great time! We are already looking forward for the next year, to welcome you back at Domes Noruz Chania! Until then, please be well & stay safe and have a beautiful winter. Kind regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nick W wrote a review Oct 2022
Sacramento, California
Absolutely recommend with highest praise. The resort is well maintained and perfectly designed. Rooms are spacious and with spectacular views. The staff is attentive and consistently polite. My wife and I agree this was and will likely forever remain the absolute best hotel we have experienced.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded Oct 18, 2022
Dear Mr. nickwF8038KV, Thank you very much for such a wonderful feedback! It was our pleasure having you at Domes Noruz for your holiday stay in Chania! Here at Domes Noruz, we know exactly how important and long desired holidays can be, therefore, it is our ultimate goal to make sure our dear guests are well pampered, during your stay with us. We are truly hoping to have the opportunity to welcome you again, for your next holiday break in Crete! Until then, please stay well and safe & wishing you a beautiful winter. Kind regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew J wrote a review Oct 2022
1 contribution1 helpful vote
Our week at Domes Noruz was everything we hoped for. This hotel provides wonderful service, great rooms, excellent amenities , delicious food and all set in a great location. Could not find any faults. All the staff were friendly and helpful and no request was too much trouble. I would thoroughly recommend Domes Noruz for a fantastic holiday.
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Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded Oct 15, 2022
Dear andrewjP8249DG, Greetings from Chania & Domes Noruz! We are very pleased to hear that you had a fantastic holiday stay with us! Feedbacks like yours make us proud and happy, at the same time. It was our absolute pleasure to welcome you and offer our best hospitality, during your holiday stay with us. We hope to welcome you again, for one of your future holiday getaway's in Crete! Wishing you a beautiful and warm winter. Kind regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jacquigavin wrote a review Oct 2022
Warboys, United Kingdom60 contributions38 helpful votes
+1
After what has been a stressful year at work we needed a holiday where we could completely switch off from the World and enjoy a bit of time for us. The Domes Noruz Hotel in Chania does it and then does it again and again and again. This hotel is a hotel with relaxation at its core and we enjoyed every moment. The staff made us feel welcomed to paradise from the moment we arrived to the moment we left and where absolutely was too much and where you are the centre of the World. Even in October the weather was beautiful and the calm tranquil warm waters of the Mediterranean were truly idyllic. A must for couples looking for that get away from everything and to find true relaxation. Thank you to all for making it truly a special time.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Marinou, General Manager at Domes Noruz Chania, Autograph Collection
Responded Oct 15, 2022
Dear Mrs. jacquigavin, Warm greetings from Domes Noruz Chania! I hope you have reached your home safely and all is well. On behalf of the entire hotel team, I would like to thank you very much for your exceptional review and your top rating. It means a world to us, knowing you had such a relaxing and fulfilled stay with us. October has indeed been very pleasant this year and comparing to the busy summer months, indeed rather calm and tranquil. We sincerely hope to welcome you welcome you again, hopefully in soon future! Wishing you a beautiful winter. Kind regards, Guest Services Manager Iveta Neija
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$198 - $480 (Based on Average Rates for a Standard Room)
LOCATION
GreeceCreteChania PrefectureAgioi Apostoloi
NUMBER OF ROOMS
83
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DOMES NORUZ CHANIA, AUTOGRAPH COLLECTION - Updated 2022 Prices & Hotel Reviews (Agioi Apostoloi, Greece)

Frequently Asked Questions about Domes Noruz Chania, Autograph Collection
Which popular attractions are close to Domes Noruz Chania, Autograph Collection?
Nearby attractions include Agii Apostoli Beach (0.2 miles), Iguana Beach (0.2 miles), and Chrissi Akti Beach (0.7 miles).
What are some of the property amenities at Domes Noruz Chania, Autograph Collection?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Domes Noruz Chania, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Domes Noruz Chania, Autograph Collection?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Domes Noruz Chania, Autograph Collection?
Yes, free parking is available to guests.
What are some restaurants close to Domes Noruz Chania, Autograph Collection?
Conveniently located restaurants include Talos Restaurant, Salavantes - Garden Restaurant & bar, and Taverna Dimitris & Sakis.
Are there opportunities to exercise at Domes Noruz Chania, Autograph Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Domes Noruz Chania, Autograph Collection have airport transportation?
Yes, Domes Noruz Chania, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Domes Noruz Chania, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Domes Noruz Chania, Autograph Collection?
The staff speaks multiple languages, including English, German, Russian, and Greek.
Are there any historical sites close to Domes Noruz Chania, Autograph Collection?
Many travelers enjoy visiting Venizelos Graves (4.6 miles) and Firkas Fortress (2.2 miles).