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This was my 4th time for 2 weeks or more each time, being at the Decameron and each time we come back the hotel has changed. This trip I would say was the worst visit to this hotel. The check in is at 3pm and...More
3 Thank Celina R
Response from Community Manag... E, CM at Royal Decameron SalinitasResponded May 15, 2017
Dear Celina R:
We appreciate your comments, they represent an area of opportunity for us so we have shared them with our team to follow up on a timely basis.
We are pleased to know that you visit us very often, you enjoy the security,...More
The set up of the estate is wonderful, a pool area for those that like activities and a seperate area for those who to read by the pool. The food there was great choice at lunch from a quick bit to a ore st down....More
1 Thank nigthout
Response from Community Manag... E, CM at Royal Decameron SalinitasResponded April 24, 2017
We are happy to read that our facilities were your complete pleasure, we really care to keep them in the best conditions so that our guests enjoy the tropical atmosphere of the area.
Thanks for your comments and for mentioning the points of...More
Where to begin? They tell you to be there at 3pm and they will not let you in earlier; Once you are there, you go into a conference room, check in at a desk and they WAIT to be called by name and to be...More
3 Thank jetsetter3891
Response from Community Manag... E, CM at Royal Decameron SalinitasResponded May 5, 2017
We appreciate the time you took to leave your comments, these have been shared with our team to take action for improvement.
We are pleased to know that you enjoyed our gastronomy, swimming pools, the warmth and charisma of our staff.
This is an all-inclusive "Beach" Hotel. It's really nice. Food and drinks are included in your room price. It's very nice and very big. Lots of pools, bars, restaurants, etc. But, you cannot access the beach because of volcanic rocks, so don't expect to swim...More
Response from Community Manag... E, CM at Royal Decameron SalinitasResponded April 18, 2017
We appreciate the time you took to leave us your comments about your recent visit to Decameron Salinitas.
We are happy to know that you enjoyed our All Inclusive and the variety of fun options within the resort.
The beach that surounds Decameron...More
The shuttle to the hotel: You are 90 minutes by car from the airport to the hotel. A shared shuttle can be arranged by the hotel’s tour desk, for a reasonable $48 roundtrip/person. Unfortunately, you can’t count on the hotel’s travel services. We booked in...More