Four star Hotel located in the easter zone of Cuba about an hour of from the International Airport Antonio Maceo, in Santiago de Cuba. In a contex where nature, traditions and history get together.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
I thank Hotel Segundo Frente for its excellent customer service, it has been an unforgettable experience... It is a very beautiful place capable of linking man with nature, I thank the qualified staff in providing service, especially the Reception area, Commercial and Gastronomy... I invite you to enjoy the best recreational service in the municipality.
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Date of stay: April 2024
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Trip type: Traveled with family
Room Tip:Visiste el Hotel, es recomendable..
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect for lounging with family, very cozy rooms and premises, wonderful views of nature. Very good quality customer service, familiar. Improve the restaurant’s offerings a bit and install a snackbar for the nights
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Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite the distance from the city...it is an experience that I will repeat again soon...unfortunately I only stayed one day...but my advice is a minimum of three nights is my suggestion...from the security...dependents... pool staff...management...all of them provide first-class service and attention... If you are looking for a place to get away from the world and have a pleasant rest...this is the place... Maybe some supplies would be missing for my taste but the workers and staff try to please you without thinking about it. Thank you Thank you for making me have a great day.. And soon I will return....NO DOUBTS
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Date of stay: March 2024
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Trip type: Traveled with friends
Room Tip:Para descansar y alejarse de la civilización..este es el sitio..y recordar..nunca menos de 3...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you to all the hotel team for the attention given. We spent an unforgettable day, very pleasant the treatment of reception staff and the lobby bartender. The staff of the stable very attentive, the gentleman always in the care of us. We couldn't get to the trail, but it's left for next time.
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Date of stay: December 2024
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Location
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Trip type: Traveled with family
Room Tip:Muy recomendable el servicio de los caballos y el senderismo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful place, excellent staff treatment. At the reception very friendly, from the doorman, the public relationist, quality specialist...... Anyway, everybody. Very attentive snack bar. Hallways, very neat viewpoints. I really liked the MUTHU dance in the animation of the pool. I promised to come back.
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Date of stay: January 2025Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff friendly but not helpful. I’m waiting ready 20 minutes Contact the manager of the reception the reason of my apartment entering so many animals balcony with the snakes. I’m trying to change my room because I can’t relax. I will stay another few days. I don’t know how I will relax in this place.
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Date of stay: August 2024Trip type: Traveled with friends
Room Tip:Nothing special in this place it’s only the reason it’s quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reyes, Owner at Hotel Segundo Frente
Responded 1 week ago
Gracias por su comentario, trabajaremos en la búsqueda de solucionar imprevistos como este.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ideal for those seeking calm, tranquility. The staff was also very welcoming, attentive and friendly
I'll go back.
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Date of stay: August 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Without a doubt, the hotel with the best service from its workers towards the clients of the entire Cuban tourist complex. Without fear of being wrong. One feels pleased in every sense of the word, because with the little they have at their disposal to offer us (not from them, but from the supplying entity of their hotel company), they do it from the heart and with all the love in the world so that your rest stay is perfect. If this were a prioritized hotel, no matter how remote it is. It would be the rest hotel with 5-star plus service and human capital!!! I do recommend it and we will surely see each other again soon!!!
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful facility. The treatment of the workers excellent. The experience could have been much better, but situations outside the hotel did not allow the out of luxury stay. A quiet hotel, highly recommended to visit with family, couple or friends.
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good comfort. Super good deal. Everything is very clean. It is a very nice experience in direct contact with nature. I just stopped by to see my daughter and I really loved the place. I definitely come back to enjoy
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Date of stay: February 2025Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Mayari Arriba area.
LOCATION
CaribbeanCubaSantiago de Cuba ProvinceMayari Arriba
NUMBER OF ROOMS
50
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