Our stay was timeless and wonderful in so many ways! We love every second of our time here and the staff in all departments are very friendly and helpful and very thoughtful. They really helped make our stay even more special so a big thank you to all of them from the top management through all departments!! We've already recommended this beautiful hotel to many friends, which is how we were lucky enough to find out about it through the recommendation of a dear friend. :) also the entertainment team in this hotel is fabulous!
Our stay with timeless and wonderful in so many ways! We loved every second of our time there and the staff in all departments were very friendly and helpful and very thoughful. They really helped make our stay even more special so a big thank you to all of them from the top management through all departments!! We've already recommended this beautiful hotel to many friends, which is how we were lucky enough to find out about it through the recommendation of a dear friend. :)
Great hotel, but very strange customer service...I showed up and they indicated that they had not received my booking through Booking.com. I received no correspondence from the hotel or booking.com that my room was not booked, so I had to pay for a room upon arrival. I have been trying to get a refund from booking.com, but they continue to say the booking is non-refundable (there was no booking, according to the hotel). I have emailed multiple times to try and get the hotel to help out and communicate this with booking.com with no reply. Stay was fine other than having to pay more than double for just the hotel...kind of a miserable taste in my mouth from this.
We have just returned from another wonderful week at this fantastic hotel. It really is a very special place, mainly due to the exceptional staff. Each and every one of them, from Amit, the GM, to the housekeeping staff and the gardeners go out of their way to ensure that the guests are welcomed and thoroughly spoiled during their stay. The suites are spacious and beautifully furnished . Thanks to Ahmed for keeping it pristine and also for the incredible towel art. We loved sitting on the front terrace in the early evening, enjoying a drink as we gazed out at the fabulous view of the moon shimmered on the sea. On other evenings we took advantage of the in room dining option to enjoy dinner in the rear courtyard. Dinner in the restaurants was a major highlight of our stay. The level of service is outstanding ( thanks to the magnificent Ouf and his team) and the food was always delicious. Special thanks to chefs Pappu and Nabendu for the specially curated dinner on our last night. Every item was delicious and, I have to say, one of the most memorable meals I’ve had. Most days were spent relaxing by the beautiful pool, where we were well looked after by Hassan and Amr. We couldn’t fail to take the chance of snorkeling off the brilliant house reef with the beautiful corals and huge range of sea life. Our incredibly patient and charming guide Diaa even managed to find a giant turtle for us. What an experience! If you’re even vaguely thinking about visiting the Oberoi, just book it! You won’t regret it. The place is just magical and the people are among the warmest and kindest you’ll meet anywhere.…
This is an amazing place. The service and amenities are first class. The ocean view room we had was beautiful. My husband scuba dove and I snorkeled. We saw abundant sea life right off the beach. The people that work here make this place even more amazing. The Chef greeted us for breakfast one morning and mentioned a dish we should try the following evening in the Indian restaurant. We informed him we were checking out the next day so he arranged to have a special meal made for us that evening. It was wonderful! Highly recommend staying here.
Wonderful hotel, kept up very well. The service is outstanding and the staff is wonderful, attentive and always helpful. We had a few mishaps and needed medical attention. Everyone was so helpful and quick to arrange transport to the hospital, extra services and help. The amenities for kids are a bit sparse, although there is a kids club with a lot of games and possibilities. There were just not many other children and no t many activities. The gym is quite small. The machines that are there are very good, however, it would be nice to have a few more things like THX bands, elastic bands, etc. to make up for missing machines. The food is great, but every day the same, which becomes a bit boring after a couple of days.
The 'Oberoi Beach Resort Sahl Hasheesh' exemplifies the standards of Oberoi to the very top of thier collection of properties worldwide. Attention to detail throughout the entire resort and accommodations reflect the finest aesthetics that very few hotels can ever expect to reach, but even within Oberoi's excellence, this property shines. The genuine service of the entire staff, from gardeners to upper management is without question, the best in the entire country of Egypt. Dining here is an experience you will want to repeat. Even the assistance of the Diving center was amazingly professional and heartfelt. We came here in dire need of relaxion, and we not only found it immediately, but we will remember this experience as a defining moment in all our world travels.
My wife and I recently spend 5 nights at The Oberoi Sahl Hasheesh (TOSH) as part of an anniversary trip to Egypt. After 10 busy days seeing sights in Giza/Cairo and the Nile River, our time at TOSH felt like visiting a luxurious oasis. Our suite included a living room, bedroom, walk in closet, large bathroom, and outdoor seating area. Everyone at the hotel seemed to go out of there way to ensure we were enjoying our experience. For example, every day our housekeeper left a romantic towel sculpture with flowers in our room. There is essentially one restaurant at the hotel, but they add variety by having different menus each night. There were some families with young children at the pool, but they weren't loud and it was still easy to relax there. The house reef was easily accessible from a pier or a sandy area at either end of the beach, and the snorkeling was great. I did a couple of dives from the hotel which were decent - they offer a day trip with diving from a boat which I didn't do and might have been more interesting. My wife and I also splurged on 2 couples massages which were amazing! We did not go into Sahl Hasheesh town, but did take Uber to Hurghada one day. It was a busy town with all of the usual tourist shops and a large mosque which was impressive. We were happy to return to the tranquility of the resort after our visit to town. I would highly recommend TOSH as an add on to visit to Cairo and the Nile River, or as a visit in itself if you are looking for a relaxing beach vacation.…
Amazing and stunning property A wonderful experience with my husband and the entire team was just fabulous. From the GM Mr. Amit Lakhanpal till the server and the housekeeping team, we were feeling in a place where everyone was trying to do his best to make our stay memorable The suites and public areas are very clean The room service is quick, menus is very variable and delicious and the service is excellent Same for breakfast, the team is seeping to let you try new menus and specialty the Egyptian dishes Lady in the boutique goes out of her way to please us and to find he right colors and sizes for us I mean every single employee is genuine and nicely polite We Highly recommend the Oberoi over the world, and specifically the Oberoi Beach Resort Sahl Hasheesh and we will definitely go back…
From check in to check out there are no disappointing moments. The property overall as well as the rooms are top notch. The team is clearly focused on making sure your happy and finding out how they can go above and beyond your expectations. The views, the beach, the facilities, the food, the people and the privacy all adds up to the right place to be.