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Stop In Family Hotel

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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Richmond, Canada
Level Contributor
125 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was adequate, the bed comfortable. The hotel was easy to find and close to Tim Hortons, so great for a quick breakfast for the road. If you have children, supervise them in the shower because it's so powerful they might end up down the plug hole😉 The lady on front desk was very pleasant too when I asked... More 

Helpful?
1 Thank Janice L
Daljeet D, Manager at Stop In Family Hotel, responded to this review

Thank you for your honest review. We find many people abuse TripAdvisor and use it as a forum for revenge when unreasonable requests are declined. It is nice to see someone actually use the site for its intended purpose. We don't mind constructive criticism, but most of the other comments lack specifics. Thanks for your comment about water pressure. There... More 

Fairbanks, Alaska
Level Contributor
5 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

My family "attempted" to stay here while driving from Fairbanks, AK to the lower 48. While we were there and within the first 5 minutes someone tried to break into my truck. Having witnessed that we went to the front counter to tell the attendant and he stated "well, we have cameras". Sorry, that is unacceptable. Tried to get our... More 

Helpful?
Thank irish011674
Daljeet D, Manager at Stop In Family Hotel, responded to this review

Let's be honest. There was no break-in or attempted break-in. We do have closed circuit cameras. You realized that there was enough sunlight to keep on driving to the next town, and wanted to keep on driving after already having a nap in the room, using the toilet, and taking a shower. You then claimed that your vehicle was broken... More 

Travelers are raving about these Whitehorse hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2016 via mobile

I get laid everytime I stay here. Usually a good Tailgate party in the parking lot too. Highly recommended if u like authentic Yukon fun. Cabs swarm like sharks and Tim Hortons is 24 hours.... this is the good life

Helpful?
1 Thank texfromthebay
Kamloops, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 7, 2015

We got laid over in Whitehorse because our plane was delayed and we missed our connections. We booked at a different hotel, but there was a convention in town and we got booked into a full hotel and were moved to this one. Sketchy people, ugly rooms, there was a hole in the dry wall, the lamp shade was crooked... More 

Helpful?
2 Thank x_goody2shoes_lila
Sydney, Australia
Level Contributor
243 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed August 20, 2015

A very forgetful stay is the most I can say. The room was small and dark, and very dated, and this was also true of the bathroom, which looked in need of an upgrade some years ago. And the bed was unusually small, and had an odd smell. The hotel is fairly centrally located, but does not have a food... More 

Helpful?
Thank andrewnp
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 17, 2014 via mobile

We reserved a room and told them we would be late. We were informed no worries you have a reservation. They took all of the credit card info and again confirmed that we were set when we arrived. I arrived about 230 am and was ready to sleep from a long drive. However when I went inside I told the... More 

Helpful?
15 Thank Matthew S
Fraser Valley BC
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed September 11, 2013

No rooms anywhere in town as Whitehorse was hosting a festival so this was the only place we could get Needs lots of tlc - dirty and old. CSI would have a field day with the ceiling stains. We were on the top floor, our neighbours returned to their rooms at 4.15 am very noisy so that was the end... More 

Helpful?
6 Thank happybctraveller
Beaver Creek, Canada
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 24, 2012

If you are an aspiring field reporter or general adventure-seeking gadabout, the showers here will be good training for experiencing a hurricane. I'm surprised how many bad reviews here, maybe I was lucky. New bed, new TV, free parking/internet/cable, and a clean room. Whitehorse hotels are not fancy. I had a better experience here than at the Westmark or Canada's... More 

Helpful?
2 Thank Don B
New Westminster, Canada
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed September 19, 2012

We rented four rooms with my colleagues for work because the better hotels in town were all full. Customer service is below zero, their Internet service is extremely slow, and worst: no heating at all in the rooms. It is the 20th of September in Whitehorse and there is no heating!!. The rooms are very small and outdated. We asked... More 

Helpful?
9 Thank Albernio
Daljeet D, Owner at Stop In Family Hotel, responded to this review

There are several inaccuracies and extenuating circumstances not addressed in this review. On September 20th , there was a wind storm that resulted in a power and telecommunications outage in Whitehorse. The following link to a local newspaper article attests to that: http://www.whitehorsestar.com/archive/story/woes-began-with-a-toppled-tree-near-kulan/ Naturally, with power and telecommunications being out, this would impact heating systems and our internet service. These... More 

Campton, New Hampshire
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 16, 2012

Nothing is cheap in Whitehorse, but this older hotel, recommended to me at the local motorcycle emporium, was reasonably priced, clean, and had in the building a large laundromat, a hair salon, and an excellent Indian restaurant. The room was standard, neither fancy nor shabby. The Sikh family that operates the hotel were friendly and courteous, and made my one-night... More 

Helpful?
5 Thank PSU-NHDad
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service

Additional Information about Stop In Family Hotel

Address: 314 Ray St, Whitehorse, Yukon Y1A 5R3, Canada (Formerly Family Hotel)
Location: Canada > Yukon > Whitehorse
Price Range: $78 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Stop In Family Hotel 2.5*
Number of rooms: 44
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Also Known As:
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
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