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Westmark Whitehorse Hotel and Conference Center

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Westmark Whitehorse Hotel and Conference Center
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333 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Hamburg, New York
Level Contributor
247 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As part of the Holland America tour, this Westmark is certainly worn - peeling wallpaper, worn rugs, noisy plumbing, no air conditioning. Would be nice to be able to open windows to get some fresh air, room very stuffy. Staff provides a small fan which helps somewhat. Front desk staff less than helpful. Very slow wifi service although it is... More 

Helpful?
Thank Darlene K
Ontario, Canada
Level Contributor
246 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was very comfortable and had everything we needed and expected with a good updated feel. However the elevators, halls and lobby could use a major updating to bring it in line with the rooms. Location is good in the center of town and walking distance to everything within about 2km of hotel.

Helpful?
Thank MapleLeaf1867
Bellflower, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Holland America needs to put some money into this facility. Old indoor/outdoor carpeting, creaky floors, stained walls, lamp shade, old furnishings. After spending first night of our land sea excursion at the Fairmont at Vancouver Airport, this is truly dissapointing. WiFi only in lobby. On a better note, food was good at the restaurant in the hotel. Overall, I would... More 

Helpful?
Thank dupreyca

Travelers are raving about these Whitehorse hotels

Clayton, Missouri
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Touring Alaska and this is not one of the better Westmark locations. Staff was great but building is old and outdated pretty much like Whitehorse itself. No A/C and when we were there it was an unseasonable 75 degrees which made for a very uncomfortable nights sleep. To be fair though, we did not find any hotel with A/C and... More 

Helpful?
Thank Ligobear
McComb, Ohio
Level Contributor
183 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Touring Alaska and this is not one of the better Westmark locations. Staff was great but building is old and outdated. When we checked in our room toilet handle was broken and had to be replaced. Restaurant is small and very crowded in morning with tour groups.

Helpful?
Thank DanR73
Sylvester S, Manager at Westmark Whitehorse Hotel and Conference Center, responded to this review

Hello DanR73, Greetings from Westmark Whitehorse, Thank you for your nice comment on our staff. We always give best to make our guest to feel like home when guest are on their vacation. Our Hotel is sold to different company and their planing for major upgrade in hotel which will satisfy our guest..I hope to see you in Westmark soon!!! More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I was in the lobby waiting for a friend and overheard a guest approach the manager at the desk. The guest mentioned their bed needed atended to, as it broke when they sat on it. Over the next 15 minutes I heard the manager mention to 2 other staff about how "big" and "huge" this guest was, implying it was... More 

Helpful?
Thank Deborah B
Winter Haven, Florida
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No A/C if you travel in the summer. Because this is travel destination for cruise lines excursion travelers, it can get real crowded. The restaurant was just ok. It was adequate but doesn't compare to other Westmarks.

Helpful?
Thank 4Bill7
Sylvester S, Manager at Westmark Whitehorse Hotel and Conference Center, responded to this review

Hello 4Bill7, Thank you for your review, We have future plan to upgrade all our rooms with A/C in upcoming months. More 

Iowa
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel location is great but the hotel itself is a little beat down and needs some work. Very "dated and rustic" which should be expected in some places while traveling in the Yukon but the Westmark could use a little TLC. The staff was nice and there were no problems.

Helpful?
Thank Cole D
Sylvester S, Manager at Westmark Whitehorse Hotel and Conference Center, responded to this review

Hello Cole D, Thank you for your review, our hotel is sold to different company and planning for upgrading hotel to whole new level. Come visit us again and you will see our modern hotel in rustic Whitehorse!! More 

Washington DC, District of Columbia
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is the largest in the Yukon (over 180 rooms). The flight crews stay here as do many tour groups. The rooms are dated, clean and well serviced. The in house food is a little pricey but then, one does not order food in the Yukon very often. The best part is the helpful staff. In addition, Whitehorse is... More 

Helpful?
Thank TravelingAllena
Salmon Arm, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice older hotel, very clean, staff was really friendly, however for the number of guests, the bar and restaurant seemed to be a little understaffed. They did as well as they could given the circumstances and it was the beginning of the summer tourists season, consequently not all staff had been thru a busy season yet.

Helpful?
1 Thank Patio47
Sylvester S, Manager at Westmark Whitehorse Hotel and Conference Center, responded to this review

Hello Patio47, Thank you for your nice comment on our staff, We always make our guest feel like their in home when in vacation in our Westmark. I hope to see you again in Westmark... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of downtown, within blocks of area restaurants, night-spots, shopping and government offices, the Westmark Whitehorse Hotel & Conference Center is the Yukon's premier hotel and conference center. Recently renovated, the Westmark Whitehorse offers 180 first-class guest rooms and suites, conference facilities and professional special event catering. The Westmark Whitehorse is the largest hotel in Yukon and features over 7000 square feet of meeting space. The Steele Street Restaurant & Lounge serves up a fabulous menu and offers daily lunch and dinner specials. ... more   less 

Additional Information about Westmark Whitehorse Hotel and Conference Center

Address: 201 Wood St, Whitehorse, Yukon Y1A 2E4, Canada
Location: Canada > Yukon > Whitehorse
Price Range: $107 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Westmark Whitehorse Hotel and Conference Center 2.5*
Number of rooms: 180
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Also Known As:
Westmark Whitehorse Hotel Whitehorse
Westmark Hotel Whitehorse
Hotel Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon, Canada
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