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Westmark Whitehorse Hotel and Conference Center

201 Wood St, Whitehorse, Yukon Y1A 2E4 Canada
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Guests1 room, 2 adults, 0 children
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Traveler (133)
Room & Suite (40)
Dining (6)

About

Location
Cleanliness
Service
Value
Located in the heart of downtown, within blocks of area restaurants, night-spots, shopping and government offices, the Westmark Whitehorse Hotel & Conference Center is the Yukon's premier hotel and conference center. The Westmark Whitehorse offers 181 guest rooms and suites, conference facilities and professional special event catering. The Westmark Whitehorse is the largest hotel in Yukon and features over 7000 square feet of meeting space. The Steele Street Restaurant & Lounge serves up a fabulous menu and offers daily lunch and dinner specials.
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Property amenities
Free parking
Wifi
Hot tub
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Internet
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Air conditioning
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
545Reviews9Q+A70Room tips
Traveler rating
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Popular mentions
Stayed here as part of our Holland America Alaska Land and Cruise Combo. First the hotel is old. Construction was going on and so we were dodging workers and construction materials. Room was adequate with nothing added. Restaurant was also average but servers were very nice and attentive.
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I stayed here with my kids. My daughter spotted a full grown bed bug crawling on the top blanket. We tried to immediately alert the front desk, but there was no answer so I had to walk down to the front desk. I have not yet received a call back from management regarding their concern or an apology. Im angry because now we may have brought them home in clothes and luggage as we were not offered cleaning services at the hotel. I have bites all over my arm and my daughter does on her body as well. Furthermore, I paid full price for two nights here, it was not covered by Health insurance.
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The place was dirty, dusty and one of the people in our party had bed bug bites. We went to the front desk and told them there was no soap and we didn’t get an I’m sorry or anything . They just seem like they don’t care one way or the other. It needs a severe cleaning and update. Better training for there staff. Not a good place to stop. Holland America should find a different hotel to go to in Whitehorse there are other ones there that looked nicer.
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During our land tour of Alaska, our accommodations were to be in Westmark Hotels. Apparently, the Whitehorse Westmark is not owned by Holland America , and does not come up to the same standard as the other hotels we stayed in during our tour. Even before we arrived, our guide told us ‘this is the worst hotel you will be staying in’. The lobby was worn and generally beat-up. The carpeting on the stairs and hallways was stained and worn through in places. Our room had been partly renovated, but was still old and tired. There are other hotels in Whitehorse that looked better. The location is pretty good but generally Whitehorse did not seem to have much to offer.
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We stayed here for 3 nights for a business trip. The room was very dusty, with a film on every surface. Even one of the beds had a film of dust. The dust was never cleaned, even though we had asked for housekeeping to pay attention to the dust. The furniture is very dated, the little fridge doesn’t fit under the counter but juts our completely. Felt very dirty overall. We also had a half-used bottle of lotion in our bathroom when we arrived (is there one in every room)? Do not recommend this hotel.
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PRICE RANGE
$118 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westmark whitehorse hotel whitehorse, westmark hotel whitehorse, hotel whitehorse
LOCATION
CanadaYukonWhitehorse
NUMBER OF ROOMS
181
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