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Chateau Regina Hotel & Suites

1110 Victoria Avenue East, Regina, Saskatchewan S4N 7A9, Canada
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1 room 1 adult
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Chateau Regina Hotel & Suites
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209 Reviews from our TripAdvisor Community

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Gammarth, Tunisia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel over an even cheaper B&B option because on Expedia it is said that rooms have cribs, but it appeared that there weren't, and at the lobby we've been told that there weren't when they could have circumvented and made it more pleasant by saying they run short of for example! Room was looking old, but OK!... More 

Helpful?
1 Thank AhmedFathallah
Winnipeg, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

We chose this hotel as it claimed to have a restaurant and was reasonably priced. When we checked in however, we were told there was a Smitty's Family Restaurant next door. This was not what we expected at all and asked if the hotel had a bar, it had one behind a closed door and our daughter would have to... More 

Helpful?
Thank debi204
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback. I have taken note of cleaning issue you mentioned in your review. There is no excuse for room not being clean and for that I offer my apologies. I am also working on others issues you mentioned. I once again apologies. More 

Medicine Hat, Canada
1 review
3 of 5 stars Reviewed December 9, 2015

The motel room was small but nice and clean. Lobby was very nice and staff was super friendly. The downfall of the room was the bed was very uncomfortable, sinking in the middle, and uncomfortable cheap pillows. Didn't get a good night sleep at all. Because of this, I don't think I would stay there again.

Helpful?
Thank Leo717
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that bed in your room was not comfortable. Maintenance department already changed the bed in the room. I am very pleased to know that you found hotel clean and staff super friendly. Your... More 

Weekes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 12, 2015 via mobile

We enjoyed our stay at the chateau Regina. Staff were very friendly and helpful. Rooms had recently been updated. Price was quite reasonable. No continental breakfast. But other eating places nearby. The location was easy to access. For someone who was not familiar with the city, this was a bonus.

Helpful?
Thank neilsO214YJ
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. I am very pleased to know that you enjoyed your stay with us. We hope to serve you again in near future. More 

1 review
1 of 5 stars Reviewed November 11, 2015 via mobile

I work on the road and have stayed at some pretty horrible places to try save money. But this place? I can deal with the rooms being not so nice, but we had come to regina due to family health problems, we had booked a two rooms for one night and while checking out had booked for another two rooms... More 

Helpful?
Thank Tyson K
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for your feedback. Firstly, I'd like to apologize for the problem with your room key and mix up with number of rooms allocated by front desk associates. We have always worked hard to maintain the high level of our client service, and you can be sure that this incident was an isolated case. Nonetheless, we appreciate your... More 

Yorkton, Canada
Level Contributor
144 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed November 1, 2015 via mobile

Hotel is situated on east end of Regina. It is a bit of a walk to the Vic square mall. Bar appears to be pretty lively and smittys is open till 10pm. Houston pizza and McDonald's are close. Had a good sleep that was undisturbed. As previous review responses indicate they are upgrading hotel amenities. Good choice for people not... More 

Helpful?
1 Thank vwfanforever
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for the feedback. We’re committed to provide the best possible accommodation and service and your comments will help us to achieve this. I am very glad to know that you had good night sleep and liked the location and nearby facilities. We hope to serve you again in near future. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

I've stayed here a cpl times and had the same room both times. Staff is pretty good. Polite and helpful. Room was in the small side but was good enough. No complaints about this place. I'd come back again.

Helpful?
1 Thank Lance W
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for the feedback. We’re committed to provide the best possible accommodation and service and your comments will help us to achieve this. Your positive comments about staff will be shared with them. We hope to serve you again in near future. More 

Ontario
Level Contributor
16 reviews
8 hotel reviews
3 of 5 stars Reviewed September 22, 2015 via mobile

We stayed in a suite - the room was nice- fridge, microwave and coffee maker....2 flat screen TVs - one in each room! Attached to smittys restaurant which was nice for breakfast- no free breakfast at the hotel. When in room you can hear all noise going on in hall. Side door which you are suppose to need a key... More 

Helpful?
Thank Shel_meister
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. We are working to fix the locks on all exterior doors. In meantime, all doors are locked from 9pm to 6am everyday. We look forward to seeing you in the future. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 28, 2015 via mobile

Not a business hotel, no sound proofing, construction workers partied until 6 am on our floor, pool not available and continued to change availability. Don't put anything down in the lobby - it gets stolen! Tired building with few amenities and little interest in staff for customer service.

Helpful?
2 Thank Amy T
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback here, good or bad, as we strive to provide the best value for our guests.I certainly regret that we didn’t meet your expectations. We are working hard to upgrade our property and investing in staff training. More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 28, 2015 via mobile

I read all the reviews on Trip Advisor and thought I'd book it since they seemed to be split and the price was reasonable. I asked for a non-smoking room and was given one that reeked of tobacco. They were very nice about switching me and my second room had a beard hair on the bathroom counter and carpet was... More 

Helpful?
3 Thank Natasha8991
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations.It appears that we definitely failed when it comes to housekeeping. I have spoken with my Housekeeping Manager regarding cleaning issues and have made changes to room... More 

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