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Chateau Regina Hotel & Suites

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Chateau Regina Hotel & Suites
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233 Reviews from our TripAdvisor Community

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Showing 232: English reviews
1 review
2 of 5 stars Reviewed 3 days ago NEW

We got a reduced rate because I was having surgery at Regina General, but the rate was still on the high end for the quality. The staff was friendly and the rooms I suppose were as clean as they could be considering how out-dated the building is, but the carpet should have been replaced at least 5 years ago, the... More 

Helpful?
Thank Neta R
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

The room was nice and the bed was super comfortable, but the shower had no hot water and our room had no heat, it was a colder night and the room was freezing!! When I let the front desk know he just shrugged and said "okay" ... he didn't apologize or offer a discounted rate or anything 🙄

Helpful?
Thank Lindsey M
Estevan, Saskatchewan, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed in their actual suite with jacuzzi tub. The room was nice but when we went to fill the tub it took like 2hrs to fill with the trickle of water!! Then to the shower after the jacuzzi ordeal and it was scalding hot and could not be made a reasonable temperature. We had booked on Hotels.com which I would... More 

Helpful?
Thank Trevor L
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed you when it comes to water pressure and temperature in the room you occupied. My staff and I reviewed each of your comments and have taken appropriate action to resolve the issue. I am also very disappointed to learn... More 

Lucky Lake
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Good Value for your money. Rooms are clean. The only issue I had was with being so close to the fire door and people coming and going and letting it slam shut as they came and went during the evening and night. Everything else was okay.

Helpful?
Thank Julie H
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to know that you found your room clean and comfortable. Please accept my apologies for noise problem. I have instructed maintenance department to fix the door. I am confidant that you will not face such... More 

Brighton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel staff were fantastic and friendly but the standard of the hotel was not impressive. The pictures are very misleading and I regret choosing this hotel. Perhaps my standards are too high and this is meant to be a budget hotel? I wouldn't stay here again. Pros: bed was lovely, parking was very easy, good wifi, TV in lounge... More 

Helpful?
Thank JackE24UK
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write online review of your recent stay. I am happy to know that you liked bed in your room, parking facility, good Wi-Fi, TV in lounge/room and Spa bath. I and my team thank you for your best wishes. More 

Toronto
Level Contributor
120 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently near the trans canada highway. The suite was very comfortable and roomy. The king bed was very cosy ! This was a lovely room! It had a separate living area with frig and microwave and TV.

Helpful?
Thank Linda K
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. Your comments will be shared with all associates. Look forward to serve you again soon. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Booked a spa suite at very reasonable cost in my opinion. Two rooms - living room with couches and tv, bedroom with king bed and tv, jet tub, fridge, nice tile shower, nice shampoo and conditioner. Free gift basket with snacks and water! Also had two dogs and a toddler so pretty happy with the experience. Windows looked into back... More 

Helpful?
Thank Oikot C
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your detailed review. I am very pleased to know that you enjoyed your stay with us and experienced friendly staff and clean room. Your comments will be shared with all associates. We hope to serve you again soon. More 

Ontario, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed three nights while visiting family. Fair rate, dated rooms. We were only there to sleep so we didn't look for the restaurant or pool theme. It was close to downtown. Would stay again. Pet friendly for an extra cost.

Helpful?
Thank Lalablue22
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write online review of your recent stay. I am glad to know that you liked the pricing and will come back again. We are working to upgrade the rooms. you will see the difference in months to come. More 

chichester, uk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 10, 2016 via mobile

I thought the room was very comfy. Very happy with staff and rooms. Could have used free breakfast of some sort. I booked here because it had a pool but I could hardly use it because one family with 4 children under 12 were doing bombs and summersaults all the time. There needs to be no children in pool after... More 

Helpful?
Thank ocsi1968
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you very much for taking time to review your recent stay at Chateau Regina Hotel & Suites. I am very pleased to know that you enjoyed your stay with us and experienced friendly staff and clean room. I do apologies for kids behaviour at the pool. You have very valid suggestion regarding curfew hours for kids. I... More 

Toronto, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed August 8, 2016 via mobile

Poor hotel, nothing like they show on pictures, very old, smell very bad, smell bleach everywhere. Person rude in front desk. The bath towel looks like sand paper, really disappointed because the price is the same as good one, not recommend

Helpful?
1 Thank Joao M
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, We greatly appreciate your feedback, as it helps us to improve and provide a better experience. I am so sorry that your stay with us was less than satisfactory. My staff and I reviewed each of your comments and have taken appropriate action. It is my goal to restore your confidence in Chateau Regina by solving all the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Chateau Regina Hotel & Suites has a new hotel experience ready for you. For the business traveler, it's a place to rest your head after a long day in one of our Executive Suites. For a romantic retreat, our jetted tub suites offer king-size comfort and relaxation in a two room suite. We also welcome long term stays in our Efficiency units, which are fully equipped with a microwave, fridge, cook top and all necessary cooking utensils. "At Chateau Regina Hotel & Suites, we promise to deliver unparalleled excellence in hospitality at an affordable rate." ... more   less 

Additional Information about Chateau Regina Hotel & Suites

Address: 1110 E Victoria Ave, Regina, Saskatchewan S4N 7A9, Canada
Location: Canada > Saskatchewan > Regina
Price Range: $77 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chateau Regina Hotel & Suites 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Chateau Regina Hotel Regina
Chateau Regina Hotel And Suites
Chateau Regina Hotel & Suites Saskatchewan
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