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Four Points by Sheraton Quebec Resort

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Traveler (166)
Room & Suite (212)
Dining (34)
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Overview
  • Excellent32%
  • Very good39%
  • Average19%
  • Poor5%
  • Terrible5%
Travelers talk about
“front desk”(45 reviews)
“fire pit”(9 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Four Points by Sheraton Quebec Resort
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Quebec Resort
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
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All reviewsfront deskoutdoor hot poolfire pitshuttle buscomplimentary shuttlesnow tubingspa servicesbreakfast restaurantlarge closetminute drivethe general manageradjoining roomsrestaurant staffcoffee tablefridge and microwavefitness centerfamily vacation
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141 - 145 of 266 reviews
Reviewed June 27, 2014

An overnight on our way north this resort hotel was an excellent choice. The rooms are clean and of good size, the beds comfortable, and the shower excellent. There is no pool, but a large hot tub and spa area was a welcome retreat to...More

Thank Greyowl68
Response from Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec ResortResponded July 2, 2014

Thank you for your great review! We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

Reviewed June 22, 2014

Although not right in the heart of Quebec City, the drive into the city is an easy one. The staff and the amenities make up for the 10 to 15 minute drive in. Highly recommend it! Located right by a golf course is a benefit...More

2  Thank Byron W
Response from Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec ResortResponded June 27, 2014

Dear Byron W, Thank you for your great review! We are thrilled to hear that you enjoyed your time with us. We hope that you will visit us again soon - and don't forget your golf clubs!

Reviewed June 20, 2014

I wasn't all that impressed - fair enough there was ongoing construction work for my entire stay but while there were lots of staff I didn't recally get any feel for them being interested in 'good and friendly' service. Rooms are pretty worn but clean...More

Thank Keith2014
Response from kalleyn, Manager at Four Points by Sheraton Quebec ResortResponded July 7, 2014

Dear Keith2014, I'd like to thank you for taking a few moments out of your busy schedule to give us your feedback in regards with your last stay. I'm sorry to hear that our staff didn't give you the friendly service we thrive to deliver...More

Reviewed June 17, 2014

The hotel is undergoing major construction without warning. Workers were walking through the breakfast buffet. Kitchen is piled high with construction stuff. The restaurant was obviously a temporary set up. This was bad enough but the room was no better. One bed had stained sheets,...More

Thank peter-xyz
Response from Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec ResortResponded July 1, 2014

We are sorry to hear that you were not aware of our ongoing refresh or provided with acceptable amenities in your bathroom. Thank you for your feedback, and allowing us the opportunity to improve our services. We will make strides to better improve communication with...More

Reviewed June 16, 2014

This is now our regular hotel in Quebec City. We go to Quebec about 3 times a year and after trying many different hotels, this is the one we prefer. It's quiet and away from the noise and it offers a very comfortable stay. The...More

3  Thank Wheelman770
Response from kalleyn, Manager at Four Points by Sheraton Quebec ResortResponded July 7, 2014

Dear Wheelman770, Thank you for the great review ! We're so happy to know that we are your choice hotel and look forward to welcoming you again in the future. Best regards, Kristen Girard Alleyn Rooms Division Manager

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Fitness Center with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
$100 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Quebec City
#8 Spa Hotel in Quebec City
#11 Luxury Hotel in Quebec City
#40 Business Hotel in Quebec City
#42 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$100 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Quebec City
#8 Spa Hotel in Quebec City
#11 Luxury Hotel in Quebec City
#40 Business Hotel in Quebec City
#42 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (166)
Room & Suite (212)
Dining (34)
Pool & Beach (31)
Amenities (46)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
sandrineperez2018
January 3, 2018|
AnswerShow all 3 answers
Response from frenchchef2016 | Reviewed this property |
Sorry I do not know the answer
0
Votes
Cindy F
August 4, 2016|
AnswerShow all 4 answers
Response from CClemm | Reviewed this property |
There is parking at the hotel. Not sure about a shuttle though.
0
Votes
michaellindo
July 24, 2016|
AnswerShow all 3 answers
Response from ShilpiSuman | Reviewed this property |
No, it isn't.
0
Votes
Room Tips
"Facing South you can watch over your vehicle and equipment and see the city in distance over the golf course"
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"Rooms facing east are nice, morning sun and view of Quebec city in the distance"
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"Try the hot tub/pool, even if it's very cold."
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"Next time, we'll upgrade to a room overlooking the spa and golf course"
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