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Four Points by Sheraton Quebec Resort

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Four Points by Sheraton Quebec Resort
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323 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Sudbury, Canada
Level Contributor
184 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for an overnight on our way back from NL. What a lovely, clean hotel with top marks for comfy bed and bedding. Will definitely keep this one on our list of preferred hotels!

Helpful?
Thank Travel-lady055
Essex Junction, VT
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed this past weekend. . Friday was fine. Saturday night there was a wedding in the hotel. I am all for a good party and celebration but since we weren't invited and were planning on a quiet night, we were disappointed to hear the DJ and music in our room on the top floor (4th) late. When I asked... More 

Helpful?
Thank wantaquietcleanhotel
Ottawa, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent a couple of nights here while visiting Jacques Cartier Park during the day. Much better than a condo deal for a couple of nights which seemed to be the suggested alternative. The staff and services were what you expect from a 4 star service hotel.

Helpful?
Thank Thomas G
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What makes this hotel great is the staff working for it. Julien was of great help for my reservation since I ended up having to cancel and re-book last minute. He was very accommodating and professional which made the experience stress free. Adreanne, who works at the front desk, was also very professional and provided excellent customer service. Roger the... More 

Helpful?
Thank yulbichie
Westport, Connecticut
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a straight forward functional hotel with good facilities and a good golf course. Best features are the restaurant, where the food was genuinely superb and well above average hotel food. The shuttle bus service to Quebec City is fantastic also and we used that every day. Staff are superb and very friendly. Rooms are a little musty but... More 

Helpful?
Thank Boscomor
Ottawa, Ontario
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

This Hotel seems newish. The staff are great. The rooms are tired. I believe a bit of maintenance would be in order. My room closet door was unhinged and left this way. The king suite, although spacious seems small as the bed leaves no room to walk around. There is no night stand. Really!?!

Helpful?
Thank JYAubry
Montreal, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Modern, elegant and perfect location (close to historical area, 15 minutes by foot). The swim pool is free but for parking you have to pay. The room was ok with outstanding sight. During the summer there are some shows on the street.

Helpful?
1 Thank Christian H
Boston, Massachusetts
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 21, 2016 via mobile

As a platinum member, I expect an email from the GM or from the concierge. There is no concierge. We arrived at 6:45pm running late for a 7:15 dinner reservations in old Quebec. We were given what the front desk said is the largest room. Hotel is around 8 miles from old Quebec. It took around 20 minutes. On return... More 

Helpful?
Thank Daniel P
Catherine L, Front Office Manager at Four Points by Sheraton Quebec Resort, responded to this review

Bonjour Mr Daniel P, First of all, I would like to thank you for sharing your experience. As a Platinum member we take your comments very seriously and we thank you for the loyalty to the Starwood chain. I am sincerely sorry for everything that you experienced at our property. Indeed, the suite that you were assigned was the largest... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 18, 2016

The access to the hotel is a little risky to get into with a car. There should be more signs to get it. It is needed to clean correctly the room and giving all requested items basically i.e. a soap. That wasn't sent to us and it took a day to have one. That is not something out of my... More 

Helpful?
Thank Pedrito M
Mississauga, Ontario
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 14, 2016 via mobile

Had a stop over to the Maritimes. Stay going there was good. On the other hand when we were heading back. The stay was the worse experience ever. We booked the rooms back in March and requested rooms all together and two joined rooms. As we were a big family of 10 travelling with kids. The rooms were scattered throughout... More 

Helpful?
Thank Marek B
Élise A, Front Office Manager at Four Points by Sheraton Quebec Resort, responded to this review

Hello Marek B, Thank you for sharing your experience regarding your last stay with us. You constructive comments are really important for us. I want to apologize for your last stay. It is effectively not in our standard and the situation was exceptionnal. We already talked about this situation in our weekly meeting to be sure it won't happen again.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our Quebec City hotel is ideally situated on the beautiful 18-hole Golf de la Faune course and near historic downtown Old Quebec City. Explore the many nearby recreational trails, take part in the popular festivals or ride our free shuttle and experience the best that Quebec City has to offer. Indulge and relax at our onsite spa, La Faune Spa, and then take a dip in our Nordic baths. Dine at our full service Restaurant le Dijon, warm up by our patio fire pit, or watch a movie in our comfortable Four Points signature bed. The resort experience is all here at Four Points by Sheraton Quebec Resort. ... more   less 

Additional Information about Four Points by Sheraton Quebec Resort

Address: 7900 Rue de Marigot, Quebec City, Quebec G1G 6T8, Canada
Location: Canada > Quebec > Quebec City
Price Range: $101 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Quebec Resort 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Four Points By Sheraton Quebec Hotel Quebec City
4 Points By Sheraton Quebec
Sheraton Quebec City
Four Points Quebec City
Quebec City Sheraton
Quebec City Four Points
Four Points By Sheraton Quebec Resort Quebec City
Hotel Style:
#6 Green Hotel in Quebec City
#9 Spa Hotel in Quebec City
#13 Luxury Hotel in Quebec City
#40 Business Hotel in Quebec City
#42 Romantic Hotel in Quebec City
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