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Hotel Palace Royal

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Traveler (390)
Room & Suite (287)
Pool & Beach (54)
Overview
  • Excellent43%
  • Very good39%
  • Average10%
  • Poor5%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (914)
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Traveler rating
248
233
53
25
20
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LanguageEnglish
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248
233
53
25
20
Show reviews that mention
All reviewsfamily suitebalcony overlooking the poolgreat locationold citypool and hot tubchlorine smellfrench doorscorner suiteporte st jeansink areathe sofa bedmini suitemicrowave and fridgeconvenience storeseparate bedroombeautiful hotelcity view
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1 - 5 of 579 reviews
Reviewed 1 week ago via mobile

The hotel room was clean and comfortable and the hotel was in a perfect location for the old town and port. The only reason we have given the hotel a 3 is because we didn’t find the staff particularly helpful or friendly (except one of...More

Thank NorfolkClare
Reviewed 1 week ago

The minute we walked into this hotel we were overcome with the smell of chlorine. The lady at the front desk was not very helpful, but we got to our room alright. The rooms were nice enough, but the rooms smelled overwhelmingly like chlorine and...More

Thank E M
Reviewed 1 week ago

Stayed here with 2 others in a double room, and had a lovely time. Only stayed one night, but we had lots and lots of room and absolutely loved the location. Staff were friendly, and the food at the restaurant was pretty good. It was...More

Thank Angie_Rom
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 1 week ago

Bonjour Angie_Rom, We were very honoured to welcome you during your last stay at Hotel Palace Royal and thank you for your nice words. By the comfort of our rooms, our Restaurant Beffroi Steak House as well as the service of our team, we are...More

Reviewed 2 weeks ago

We stayed here on a recent trip to Quebec. The location is really excellent, half a block from the old city walls. The mattresses were really comfortable, and the hot tub was nice after a day of activities. Maybe the rooms could use a bit...More

Thank smgalbraith
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 1 week ago

Thank you for staying with us smgalbraith! We appreciate your feedback and hope to welcome you again at Hotel Palace Royal.

Reviewed 2 weeks ago

We- 3 families, 13 people- stayed for 3 nights at Palace Royal in mid August. We liked everything about this Hotel including the customer service, the room services, interior design, location and other amenities. Having the swimming pool right at the center of the building...More

Thank mercmp
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 1 week ago

Thank you for these good words mercmp. We are glad to read your family trip was most enjoyable and hope to welcome you again. Have a nice day!

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About
Description
At a 150 meters distance from Old Quebec’s historic district, in the heart of the city downtown, stands Hotel Palace Royal | Downtown. The hotel features 234 sumptuously decorated rooms offering great comfort, ...More memory foam mattresses, wooden floors, and magnificent views over the city. Luxurious setting filled with contemporary accents, central courtyard with swimming pool, indoor parking lot, Restaurant Beffroi Steak House within the hotel, privileged location right next to the d’Youville Place and the St. Jean Door, and more: Hotel Palace Royal provides an ideal setting for a fulfilling stay in Quebec City. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Microwave
Non-Smoking Hotel
Refrigerator in room
Sauna
Wheelchair access
Beachfront
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveler (390)
Room & Suite (287)
Pool & Beach (54)
Dining (33)
Amenities (13)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Joelise2013
August 9, 2018|
AnswerShow all 3 answers
Response from joeljj39 | Reviewed this property |
sorry I did not drive there
0
Votes
Joelise2013
August 9, 2018|
AnswerShow all 6 answers
Response from Joe-Anne M | Reviewed this property |
Hi, you’ll need to get the car to the front entrance the first time. You know how it is with old cities, narrow streets. There is always someone that can guide you. Good luck!
0
Votes
lindajp
July 28, 2018|
AnswerShow all 6 answers
Response from Boston02116 | Reviewed this property |
Yes, I believe so. It is a Jaro hotel.
0
Votes
Room Tips
"Talk directly to the hotel before making your reservation, even if you book through a third party."
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"good luck, we asked for a high level room with a view 2 months in advance, they don't care!"
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"A corner room has great views."
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"Highly recommend the rooms with balcony overlooking the atrium/pool!"
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