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Comfort Inn Airport East

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Comfort Inn Airport East
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58 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Reviewed October 12, 2016 via mobile

This hotel isn't terrible but also isn't great by any stretch. The staff was average with good suggestions on where to eat. The room looked clean but I just couldn't get over the smell of smoke. Had my room not smelled so badly of cigarettes I probably would have given this hotel a 4/5.

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Helpful?
Thank SimplyGrace
Geneviève G, Manager at Comfort Inn Airport East, responded to this review

Dear SimplyGrace, Thank you for taking the time to comment survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed September 10, 2016

It is an average hotel which is pretty clean and in close proximity to restaurants. Only problem is there is no elevator but there are rooms on the ground floor which is slightly more expensive. It is a short drive to the places of interest in Quebec City such as the Chateau Frontenac.

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Thank my p
Geneviève G, General Manager at Comfort Inn Airport East, responded to this review

Thank you for your review. We are glad you enjoyed your stay. We hope to have you back.

Montreal, Canada
Reviewed August 29, 2016 via mobile

Check in was fast and easy. I asked for a room close to an exit and that's exactly what I got. Some reviews say it's noisy but we found it was pretty quiet. And most importantly the rooms are clean, plenty of towels in the bathroom. Would stay here again.

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Thank KristinaT34
Geneviève G, General Manager at Comfort Inn Airport East, responded to this review

We are glad you enjoy your stay with us. Our staff is dedicated to customer service and we know they do their best to give our guests all the information they needed to make their stay better. Thank you for taking the time to write this comment for future guest. Best regards, Genevieve, Manager

Belle River, Canada
Reviewed August 5, 2016

Nice soft beds. Upgraded rooms. Staff spoke English. Did not hear any airplanes. Which worries me sometimes when staying near an airport. Breakfast was not the best. We stayed 2 nights and ate the breakfast only one morning, went out the next morning. Lots of stuff was gone and we woke up at 0800 am both days.

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Helpful?
1Thank mwright21
Geneviève G, Manager at Comfort Inn Airport East, responded to this review

Thank you for your review. We are glad you enjoyed your upgraded rooms. We are sorry to hear about the problems lunch , this problem is not supposed to happen. We hope to have you back to improve your experience at our hotel.

Riverview, Canada
Reviewed August 4, 2016

I stay here often when I am in the area. the staff behind the desk speak excellent English and are proactive when preparing the paperwork when you have a reservation. Rooms are clean and smell OK. No guest laundry or fitness room, but it is within a block of restaurants, malls, gas stations so you if you cant find something...

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Helpful?
1Thank Scott M
Geneviève G, Manager at Comfort Inn Airport East, responded to this review

We are glad you enjoy your stay with us. Our staff is dedicated to customer service and we know they do their best to give our guests all the information they needed to make their stay better. Thank you for taking the time to write this comment for future guest. Best regards, Genevieve, Manager

Ephrata, Pennsylvania
Reviewed June 9, 2016

Been staying in Comfort Inns as we travel Canada. This one is comparable to the others, maybe a bit smaller all around. Room, breakfast area, foyer all smaller but adequate. Room is clean, bed good. Noticed the stairway is dirty, is a 2 story unit so have to use the stairs - no elevator. Would stay here again. We are...

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Helpful?
Thank Janel D
Geneviève G, General Manager at Comfort Inn Airport East, responded to this review

Hello Janel, We are glad you enjoy your stay with us. It is true that we are a small hotel with only 58 rooms and no elevator. As I was reading your comment, I asked my maintenance man to improve our stairways in order to make it cleaner. Our staff is dedicated to customer service and we know they do...

Edmundston, Canada
Reviewed April 15, 2016 via mobile

We were here twice the past month. We love coming here when we go on vacation. We leave vehicle, they call us taxi to go to airport. The staff is extremely friendly. Employee named Jaques is the best!! The room is very comfortable, the bed also... Love the water with lemon at the lobby! Great touch! It's very quiet so...

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Thank Valerie C
Geneviève G, General Manager at Comfort Inn Airport East, responded to this review

Hi Valerie, I am glad you enjoy your recent stay with us at the Comfort Inn Ancienne-Lorette and that you like our new water station! It would be a pleasure to share your review with our team and especially to Jacques! Thank you for leaving a comment.

La Prairie, Canada
Reviewed April 12, 2016 via mobile

We had the last available room that accepted dogs near the exit. The place is comfortable, clean and accessible. The only issue was the walls and doors are paper thin it was practically impossible to get sleep. We could here the neighbors conversations as if they were in our room, here them sneeze, go to the bathroom, eat chips... Of...

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Helpful?
Thank Corinne-Eve C
Geneviève G, General Manager at Comfort Inn Airport East, responded to this review

Hello Corinne-Eve, Thank you for your comments. I would like to apologize for the noise problem. We strive to provide a quiet environment that allows our customers to enjoy a peaceful and relaxing, but some factors are more difficult for us to control. Indeed, some rooms are noisier as those connecting. We hope you will give us another chance if...

Aruba
Reviewed December 7, 2015 via mobile

If you're on a budget and you're looking for a hotel that isn't far away from the city, then Comfort Inn is the place I recommend you to book. Make sure you receive your breakfast card upon check-in. The lady there asked me for my ticket twice, so be careful that she doesn't forget that you already gave her your...

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Helpful?
1Thank Mandy D
Comfort Inn A, General Manager at Comfort Inn Airport East, responded to this review

Thank you for your positive comment Mandy! We were glad you stayed with us while you were in Quebec city. Hope to see you again soon. Jessica Edwards General Manager

Westbury, New York
Reviewed November 21, 2015

I had a very early flight out of Quebec and generally stay in a Choice Hotel when I can. Front Desk personel were accommodating, the room was clean and this is a very convenient location to the airport. There are restaurants within walking distance of the hotel.

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Thank Elise O
Comfort Inn A, Front Office Manager at Comfort Inn Airport East, responded to this review

Dear Elise, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Comfort Inn Ancienne-Lorette, ideally located only minutes from the Jean Lesage International Airport. We are newly renovated and now offer a new 24-hour business centre, welcoming lobby and brand new breakfast room. All our rooms have new decor, carpet, vinyl, drapes, 32' flat screen tvs as well as new bathroom tile & vanity. Please join us each morning for your complimentary breakfast and enjoy eggs, bacon or sausage, fresh hot waffles, cereal, juice and much more! Our hotel is 100% Smoke Free and offers free Wi Fi, local calls and parking. All our Ground floor rooms feature a fridge, microwave oven & direct patio door access. Welcome to Quebec City! Enjoy Your Stay! ... more   less 

Additional Information about Comfort Inn Airport East

Address: 1255 boul Duplessis, Quebec City, Quebec G2G 2B4, Canada
Location: Canada > Quebec > Quebec City
Price Range: $78 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport East 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Comfort Inn Sainte Foy
Sainte Foy Comfort Inn
Comfort Inn Airport East Quebec/Quebec City
Hotel Style:
#33 Business Hotel in Quebec City
#41 Family Hotel in Quebec City
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Airport East staff and other travelers.
2 questions
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Questions? Get answers from Comfort Inn Airport East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Parking in the corner area is a little goofy, not much room, try to get a room on the McDonalds side.”
 of 5 bubbles scottmJ6938ZB, Aug 4, 2016 | Read review
“Rooms on the back are quieter.”
 of 5 bubbles JoBeanC, Sep 8, 2015 | Read review
“Our rooms were on the South side and very quiet for a weekend.”
 of 5 bubbles P6590XVroberta, Aug 23, 2015 | Read review
“Book earlier to get better rates. I looked @ rates 5 days before but booked 3 nights before our stay and paid ~ $30 more per night.”
 of 5 bubbles 810NicoleB, Jun 16, 2015 | Read review
“As I was traveling with my Service dog, have a room with a sliding door to the outside was a plus.”
 of 5 bubbles mattd323, Feb 16, 2015 | Read review
5 of 5
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