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Hotel Royal William

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Traveler (77)
Room & Suite (141)
Dining (30)
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Overview
  • Excellent40%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible4%
Travelers talk about
“choice hotels”(9 reviews)
“old quebec”(34 reviews)
“minute walk”(21 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness center
Concierge
3 Star Hotel
All hotel details
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Rooms
Jul 3Jul 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (336)
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Traveler rating
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85
78
33
15
12
Show reviews that mention
All reviewschoice hotelsold quebecminute walkcontinental breakfastrate includessome great restaurantsfront desk staffwithin walking distanceunderground parkingadjoining restauranttrain stationan older hotelthe hotel's restaurantwould stay here againnice breakfaststayed for two nightsking bed
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1 - 5 of 223 reviews
Reviewed 1 week ago

Myself and my Partner set up camp at Hotel Royal William for 2 nights earlier this month. We were about to embark on a tour of Canada and started with this city. We arrived late at night around 11.30pm and were greeted by a fantastic...More

Thank ashleyB_187
Response from Johanne G, Guest Relations Manager at Hotel Royal WilliamResponded 1 week ago

We would like to thank you for taking the time to tell us about your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much...More

Reviewed 3 weeks ago via mobile

The hotel was ok. Unfortunately the restaurant next door wasn’t open because it caught a fire previously. But the pizza restaurant had good food and excellent customer service. The hotel was in an excellent location to get to downtown Old Quebec and close to other...More

Thank Tammy V
Response from Johanne G, Public Relations Manager at Hotel Royal WilliamResponded 2 weeks ago

I't's been my pleasure and I hope to welcome you again Thierry

Reviewed February 16, 2018

Overall, not impressed at all. Other than a nice location, its nothing special. Temperature control was broken, the mattress and pillows were quite poor and this was apparently a newer room too! Bathroom was huge but had only a 3'x3' shower? The shower head was...More

2  Thank Dutchie_83
Reviewed January 3, 2018 via mobile

We were suposse to stay here for NYE and when we arrived we found the hotel closed. They are closed for renovations into lofts. The hotel did not contact us to advise they had closed. We arrived after a 12hour journey to find we did...More

Thank Shan C
Reviewed November 9, 2017

The rooms were enormous. Tons of space to spread out for 4 people. The location was nice - not touristy. The free breakfast was a nice bonus. I expected more from the hotel but thought it was adequate enough - just keep expectations in check.

1  Thank AdBloke
Response from Johanne G, Responsable réception at Hotel Royal WilliamResponded November 14, 2017

Dear guest, Thank-you for taking the time to write your comments on line. This helps us improve our customer service. We hope to see you again in a near futur. Sincerely, J. Giroux Front desk director

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Business Center with Internet Access
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$113 - $259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$113 - $259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (77)
Room & Suite (141)
Dining (30)
Amenities (7)
Business Center & Event Rooms (2)
Questions & Answers
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dcr0gers
June 6, 2016|
AnswerShow all 2 answers
Response from ranna16 | Reviewed this property |
to be honest I have no clue since we went in December
0
Votes
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jghadland
April 15, 2016|
Answer
Response from Herrd | Reviewed this property |
A cab is 35 CD plus tip. You can take a bus, but it takes over an hour, I was told. The old port is about 20 min. from the hotel and you do not climb any hills.
0
Votes
Room Tips
"any room is quiet."
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"Check room temperature first!!"
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"Loud noise was from the air con. Otherwise no noise problem noted despite being on a busy street."
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"If rooms on lower floors are cooler, choose one of those."
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