Auberge Saint Antoine
8 Rue Saint Antoine, Quebec City, Quebec G1K 4C9 Canada
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Auberge Saint Antoine
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 105 hotels in Quebec City
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.5
2022 Travelers' Choice Best of the Best
More than a boutique hotel, Auberge Saint-Antoine is a window on Québec City’s past. Hundreds of artifacts from both the French and English regimes were discovered during an extensive archaeological dig on the property. In this unique contemporary space, the past has been audaciously re-interpreted for you to savour.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Books, DVDs, music for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Yoga classes
Yoga room
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Radio
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Languages Spoken
English, French, Spanish, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
94Restaurantswithin 0.3 miles
97Attractionswithin 0.3 miles
Contact
8 Rue Saint Antoine, Quebec City, Quebec G1K 4C9 Canada
Getting there
Rental CarsSee rental cars from $34/day
2814Reviews77Q+A100Room tips
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Most Recent
Our two-night stay at Auberge Saint Antoine was marred by a total lack of housekeeping staff. Our early check-in (benefit of AMEX Platinum) was delayed until after guaranteed check-in because rooms were not available. Several customers were having meltdowns in the lobby over waiting for hours for rooms. No housekeeping service was provided for the second night and we were forced to track down staff to procure fresh towels. When I discussed the housekeeping issue with the front desk they blamed lack of staffing. While I understand the lack of staff, I would have preferred the room not be let to me if it could not be serviced. I feel that the Auberge Saint Antoine sold me a service and experience that they failed to provide. What could have been a wonderful experience was ruined by lousy service.…
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: Go somewhere else - there are plenty of great hotels in Quebec City that are much better than...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Spent 3 nights and had an awesome experience. The customer service outstanding. The room large, comfortable, and contained everything you need. Location close to everything. Shout out to Felix who helped with bags, parked car, and answered questions.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent 5 nights here, and I treasured every moment! The staff is amazing across the whole hotel, especially the valet and bell service (…and I know hotels have struggled maintaining excellent service since COVID. Here, I didn’t notice any impact…the service was perfect!) We felt so welcome and cared for the entire time. Our room was beautiful and so clean. We had our own private terrace that overlooked the Chateau Frontenac….which I highly recommend splurging on.) We ordered room service for breakfast twice, and they were there on the dot for the time we requested both times. There are two restaurants on the premises. The food was outrageously good! (Their continental breakfast included homemade jams and homemade yogurt.) You can’t miss dining at Chez Muffy (…get your reservations in immediately upon booking, though, as it’s difficult to get in). I had the best dining experience of my life there, celebrating my 60th birthday. Beautiful ambiance, the wait staff was extraordinary and each dish of the price fixe menu was creative, delicious, and cleverly presented. We had a great meal at Artefact as well…plus a mocktail that was taken to another level. It’s inspired me to explore this healthy trend now that I’m home, and to be more creative in my personal bartending. The hotel is conveniently located near the port, with so many terrific shops within walking distance. Take note that you will get a good workout in Quebec City as the area has some steep hills and lots of stairs. Thankfully the funicular is close by, so you can go back and forth between there and the upper area with relative ease. I can’t say enough about this place, especially if you are celebrating a special event. Thank you, Auberge St. Antoine staff…all of you…for making my milestone birthday so wonderful!…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
From the moment we checked in to the moment we checked out it was truly a five star experience. Every customer service touch point, amenity and attitude of every staff member added to a perfect getaway. The room, drink, food and location is the best in Quebec. This was our nine year anniversary and will definitely be back for our 20th!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location of this hotel is perfect for exploring the city, waterfront and historic sites, but the real perfection is the staff, at every level. Management is doing a great job of creating a customer-focused, personalized experience from the check-in process, rooms, restaurants and small extras along the way. Comfortable, clean and quiet, plus amazing bathrooms made our weekend very luxurious. Both the restaurants are fantastic, using fresh local ingredients from their nearby farm. Cocktails in the bar were delicious on a rainy night, so we just stayed in and had a wonderful dinner. The extra mile? When we checked out, our car was brought up promptly, and we were given bottles of water and chocolate chip cookies for the road, plus directions to our next destination. Congrats to the entire team at the Auberge Saint Antoine, thanks for taking such great care of us!…
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I’m writing this review as I’m on the train to Montreal after an egregious mishap by the hotel. However let’s start at the beginning. My girlfriend and I booked a two night stay to celebrate our anniversary. I always choose relais et chateaux hotels because I trust in the caliber of service; this is why I chose auberge this trip. It started off well—we arrived and the front door staff was amazing, welcoming us warmly and taking our bags. the hotel left us two small bottles of rose and strawberries as a welcome gift which was much appreciated. The room is well appointed and although the tv wasn’t working correctly and the electronics were a bit old (cd player—wtf??) it was still fine—we were there to experience QC, not the hotel room tv after all! Front desk is extremely receptive and helpful. When we complained about our tv not working somebody was sent up immediately to check. During his (tall with glasses) visit I offhandedly mentioned I wish I had an aux cord for music because there is no Bluetooth, and after he left he returned with an aux cable! That was a sweet and high touch gesture. We saw incredible fireworks timed to music our second night right outside the hotel. Apparently it happens every Thursday from July-aug at 10pm by the water. Highly recommend! There was a dj and live performances and it’s RIGHT by the hotel. The location of the auberge is fantastic. The bar was also great as were the facilities. The gym is clean and had lots of great, top of the line machines. Now for the fiasco today. We had a bus from QC to Montreal at 11:30. At 10:30 we called downstairs to request a taxi. Front desk dismissed our request and confidently stated that we can just request a taxi at checkout and it’ll arrive immediately. Well the hotel would obviously know best so of course we complied. We come down at 11am to check out and request a taxi. The bus/train station is roughly 6 minutes away. They call and…no. taxi. for. 20. minutes 15 minutes in we are starting to get worried and I tell the front desk this is exactly what we were trying to avoid by calling down early. Still no car by 11:20 though …Luckily Matthew from the front door staff was efficient and proactive and got the hotel car ready for us. However it was 11:25 by then, wish he had done it even sooner. Right as he got the hotel car ready a taxi came. They put us in and we get to the station at 11:35/11:40 and MISS OUR BUS. Next bus isn’t until 330 and we would miss a great chunk of time Waiting around. I call the hotel LIVID and to the front desk supervisors credit she was very patient and attempted to find a solution. However they were unable to book a ticket on the site so Matthew the doorman actually personally came to the station to resolve the situation. He ended up helping us buy two very expensive last minute tickets and we were able to make the 12:30pm train. Unfortunately this all could’ve been avoided had the hotel not been overconfident about the taxi when we called the first time around, as this was exactly what we were trying to avoid given the taxi situation in QC all week. We still wasted an hour waiting around and it was extremely rushed and stressful but I’m thankful for the supervisor and Matthew for sorting out the situation in the end. The service here is indeed unparalleled and I will still give 4 stars because of that. Thank you and I would stay again.…
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Do not underestimate taxi wait times and prepare in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent the weekend as guests of the Auberge and loved it! Like everything else about the hotel, our room was luxe and very comfortable. The staff were uniformly sweet and helpful. We can't wait to go back!
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alex Kassatly, General Manager at Auberge Saint Antoine
Responded 2 weeks ago
Dear Jacques C, Thank you very much for taking the time to share your experience on TripAdvisor. We are pleased to read that you had a beautiful stay at the Auberge, from the bedroom amenities to the courteous service provided by our colleagues. We look forward to welcoming you again. Best regards, Alex Kassatly General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this hotel is in the perfect location and is a great place to stay. it is clean, quiet and comfortable. the staff gets a 10 and the food is wonderful.the hallways are a bit plain(dated) and would benefit from a color change(i am a professional painter by trade).
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Alex Kassatly, General Manager at Auberge Saint Antoine
Responded 2 weeks ago
Dear jsliwa29apex, Thank you very much for taking the time to share your comments on TripAdvisor. We are pleased to read that you had a great stay at the Auberge, from the hotel amenities to the restaurant offering as well as the service provided by our teams. Thank you for your remarks regarding our hallways which we have shared with our Maintenance Manager. We hope to have the pleasure of welcoming you back. Best regards, Alex Kassatly General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My significant other surprised me for my 65th birthday and I was absolutely delighted with Auberge St. Antoine. The location was perfect for walking throughout the city. Our suite, with a view of the interior gardens, was spacious and beautiful. From the comfortable living room to the heated bathroom floor to the gorgeous soaking tub to the lovely king bedroom, it was all I could have hoped for. Try the smoked salmon breakfast...and be sure to visit the bar where our bartender was very accommodating with our creative drink requests. The staff was so welcoming and helpful and the hotel itself is beautiful. The common area nooks and the artifacts on display throughout the hotel were an added pleasure. I can't wait to return next year for another stay!
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alex Kassatly, General Manager at Auberge Saint Antoine
Responded 2 weeks ago
Dear supes, Thank you very much for taking the time to share your comments on TripAdvisor. We are pleased to read that you had a wonderful 65th birthday among us, from the Bedroom Suite amenities, to the restaurant and bar offering as well as the welcoming and helpful service provided by all our colleagues. We hope to have the pleasure of welcoming you again. Best regards, Alex Kassatly General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent in history and ambiance, but room service and the front desk are below the expectations. The Vallet team is more informative and helpful than the front desk and concierge. The location is exceptional, has historic relevance, and exhibits all around the hallways and rooms are impressive. Service is definitely poor and not worth its money.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: not worth its price or hype. Splurge money else where
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Kassatly, General Manager at Auberge Saint Antoine
Responded 2 weeks ago
Dear Vel2019USA, We are very sorry to read the unpleasant experience you have received during your stay among us and we thank you for taking the time to share it. As we strive to provide the best service to our guests, rest assured that we take seriously in consideration your comments and have shared them with our Room Division Manager and Food and Beverage Manager since your visit. Should you wish to discuss it further with me, I invite you to contact me at akassatly@saint-antoine.com, as I prefer a more personal approach for that kind of matter. I look forward to hear from you. Sincerely, Alex Kassatly General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$255 - $474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auberge saint-antoine hotel quebec city, auberge saint antoine quebec city, auberge st antoine
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
95
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Claim Your Listing Frequently Asked Questions about Auberge Saint Antoine
Which popular attractions are close to Auberge Saint Antoine?
Nearby attractions include Old Quebec (0.2 miles), Quartier Petit Champlain (0.2 miles), and Place Royale (0.09 miles).
What are some of the property amenities at Auberge Saint Antoine?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Auberge Saint Antoine?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Auberge Saint Antoine?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Auberge Saint Antoine?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Auberge Saint Antoine?
Conveniently located restaurants include Restaurant Taniere, Chez Rioux & Pettigrew, and Laurie Raphaël.
Are there opportunities to exercise at Auberge Saint Antoine?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is Auberge Saint Antoine located near the city center?
Yes, it is 0.5 miles away from the center of Quebec City.
Are any cleaning services offered at Auberge Saint Antoine?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Auberge Saint Antoine?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Auberge Saint Antoine offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.