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Hotel Chateau Laurier

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Hotel Chateau Laurier
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1,308 Reviews from our TripAdvisor Community

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Showing 743: English reviews
San Juan, Puerto Rico
Reviewed January 9, 2013

We went in winter and they also had a indoor warm pool, very nice people, and perfectly located next to Quebec Tourism Company and Plaines of Abraham for skiing!! Simply spectacular!!! Love it!! And I definitely go back!!

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Helpful?
1Thank Tamaris H
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Tamaris H. it is so gratifying to learn that we met your expectations. Thank you very much the operation teams..will be very happy. We look forward to welcome you again soon. Johanne Caron director of sales and marketing

pompano beach florida
Reviewed January 3, 2013

We chose this facility for the most two important reasons in a larger city. 1.) location and 2.) parking. We were not disappointed. I found it so refreshing to walk out of the front door to a vista of the city and rivers. and the fort...and the restaurants. Our rooms did not look like some of the smaller depicted. Guess...

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Helpful?
1Thank volvo57
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour, we truly appreciate your appraisal regarding your last visit with us. We hope to see you again during the Summer festival! Johanne Caron director of sales and markeitng

Toronto, Canada
Reviewed January 1, 2013

Just got back from Quebec. Its beautiful, but I suggest a smaller hotel elsewhere. Let me be quick to point out many great things. The hotel has a great location, on the main street and if you book ahead a quiet room can be found on the Plains side of the hotel or overlooking the courtyard. The hot tub was...

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Helpful?
1Thank vacati0nnati0n
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour, your evaluation on your last visit has been more than constructive and we want to thank you for the information you provided to us. Johanne Caron director of sales and marketing

Montreal, Canada
Reviewed December 13, 2012

Let me start with the positives : this hotel is very conveniently located (near la Grande Allée where there are tons of restaurants and just outside the walls of the old city). I also found it reasonably priced and found the front desk and concierge staff to be friendly and helpful. However, with a name like "Chateau Laurier" and a...

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Helpful?
1Thank James M
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour, thank you very much for all your comments, good and not so good. We need feedback in order to be better in the future, so it is greatly appreciated. Each comment is read by the executive comity in order to find solutions…so your intervention is not in vain! Johanne Caron director of sales and marketing.

Luseland, SK
Reviewed December 12, 2012

This newly renovated, full service hotel was a great place to stay. The meals for our conference were truly amazing! Presentation & good food quality at its best! Meeting rooms & service were excellent. Free Wifi in our room. Pool looked inviting; although I didn't use it. The hotel is a bit of a maze getting to & from hotel...

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Helpful?
1Thank Marilyn K
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Marilyn K., thank you very much for the time and effort you put into writing this detail testimonial on Trip Advisor concerning your visit at our facilities. To get feedback from a business traveler are not customary. Our teams at the catering and banquet services will be pleased to read your lines. Observations like yours are a source of...

Reviewed December 9, 2012

A friend and I stayed there for 5 nights in October. The location was excellent. We had to ask to have our room cleaned 3 out of the 5 nights. Our room access cards didn't function well, sometimes to our room and especially to fitness and swimming pool area. I was also very surprised that in order to use my...

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Helpful?
3Thank Joan H
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour , we understand that this client will not be coming back to our facilities based on his last experience. We are sorry that our accommodations or service did not meet his / her expectations, especially since we take great pride in our hotel services. We provide an extremely reliable wireless high speed Internet service at a reasonable price of...

Cambridge, ON
Reviewed December 9, 2012

Last year we stayed at the Chateau Frontenac and this year at the Chateau Laurier. We loved both. Both my hubby and I agree we preferred the room here over CF. we stayed in the deluxe room with whirlpool tub it was a corner room with big bright windows overlooking the Plains of Abraham. It is a 15 minute walk...

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Helpful?
1Thank JillandSean
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour, thank you so much for taking the time to share with us your experience at the Hôtel Chateau Laurier Québec, especially to have compare two different options. We hope this may help future visitors in selecting the perfect option. You have best summarized the main objective of the Hôtel Château Laurier Québec which is to exceed the expectations of...

Canada
Reviewed December 7, 2012

I went to Château Laurier for the week-end of the 7th of December. One thing I didn't know is that week-end there was some specials events in the city so a lot of hotels were completely booked. So my original reservation to another hotel got cancelled and I was booked at Château Laurier instead. What a desapointement!!! First they assigned...

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Helpful?
1Thank Cainsley
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Joan H, We listen to our customers. We are pleased to announce that Internet access in now free of charge for all our clients. This comment was posted before this new policy. Johanne Caron director of sales and marketing

Merida, Mexico
Reviewed December 7, 2012

Cool Hotel. Our room was small but very comfortable; I thought the winter would blow through the flimsy windows but, I was wrong. Particulalry fond of the views across the St.Lawrence, an opportunity to breathe in real history.

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Helpful?
1Thank John B
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour and thank you for your comments. We are happy to hear that you enjoyed your stay. We hope to see you again soon. The winter Carnaval should be a great event again this year, the ice castle is located in pour back yard. Johanne Caron director of sales and marketing

Grande Prairie, Canada
Reviewed November 3, 2012

It was a really long walk to the room. The hallways are small and the ceiling is low. Lighting in the room was dim. The location however was excellent and overall the experience was good. Front desk was efficient.

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Helpful?
1Thank Kwonger
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Kwonger, Thank you for your comment, we certainly hope you will visit us again and you will be happy to learn we are planning some remodeling that will provide our guests with an efficient way to reach their room. We look forward to welcome you again. Johanne Caron Director of sales and marketing.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Location: Canada > Quebec > Quebec City
Price Range: $97 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Chateau Laurier Quebec/Quebec City
Hotel Style:
#6 Spa Hotel in Quebec City
#18 Business Hotel in Quebec City
#29 Family Hotel in Quebec City
#37 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Chateau Laurier staff and other travelers.
16 questions
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Hampton, New Hampshire
over a year ago
Edmundston, Canada
6 months ago
11 months ago

See all questions (16)

Questions? Get answers from Hotel Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“part of the hotel is renovated ... parts not ... ask for a room in the renovated part ....”
 of 5 bubbles carolynb416, 3 weeks ago | Read review
“We stayed in the Green Section on the 2nd floor.. very quiet.”
 of 5 bubbles debrakgrose, 3 weeks ago | Read review
“High floor, facing the Plains of Abraham”
 of 5 bubbles Greg2G, 5 weeks ago | Read review
“Rooms are Grand Alle are noisier but great if you don't want to freeze to see the parade”
 of 5 bubbles mishcasey, Feb 15, 2017 | Read review
“Excellent location. Right on Grande Allee and minutes to Old Quebec.”
 of 5 bubbles jennydN5916OT, Jan 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question