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Hotel Chateau Laurier

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Hotel Chateau Laurier
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1,177 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Montreal, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 23, 2013

I reserved a room at the last minute that wasn't worth the money spent. Small room, tiny bathroom, on the first or second floor....good for students...with a large budget. I'm sure they have better rooms available, but don't think you'll get something similar to what you see on the photos.

Helpful?
Thank Maxcom14
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour, Since this review was posted, we have renovated 40 rooms and proudly launched a new concept called the ULTRA room. Ultra-modern, ultra-comfortable and ultra-bright, these rooms are now on the market since June 27 2014. You may wish to experience them during your next visit to Québec City. Occupation for two people only. Our initial answer was: Very sad... More 

Aix-en-Provence, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 16, 2013

The problem with this hotel is that it gives the impression to be in a hotel of the 1950s. All the materials and décors are sombre, dark, and I immagne any renovation that might have been done appeaers to have been done with poor quality materials. The attitude of some staff did not help. For instance the duvet on the... More 

Helpful?
1 Thank 636TonTon
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour, Since this review was posted, we have renovated 40 rooms and proudly launched a new concept called the ULTRA room. Ultra-modern, ultra-comfortable and ultra-bright, these rooms are now on the market since June 27 2014. You may wish to experience them during your next visit to Québec City. Occupation for two people only. Our initial answer was: I want... More 

Okanagan Falls
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 15, 2013

We were very happy with the Chateau Laurier, the staff were friendly and the room was adequate and very quiet. The location was central to restaurants and about a 10 minute walk to the touristy shops. There was not the hustle and bustle that you find around the Chateau Frontenac which suited us just fine. May have been a bit... More 

Helpful?
Thank JohnCM_13
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour JohnCM_13, Thank you for your wonderful review. We are glad you enjoyed your stay with us! Johanne Caron director of sales and marketing More 

Logan, Utah
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 15, 2013

We spent two nights here before our cruise left. The room was small, but had everything that was necessary. I felt like it was probably very European. There are rooms on an inside court which would have been nicer. The hand cream dispenser in the bathroom had the most wonderful hand cream that make your hands so soft. The location... More 

Helpful?
Thank LantainLogan
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour LantainLogan, Thank you very much for your review and for selecting our hotel. We hope you will be back. JOhanne Caron director of sales marketing. More 

Alberta, Canada
Level Contributor
145 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed October 10, 2013

I've been very happy with the location of the Hotel Chateau Laurier. I'll agree with what the others have written: The rooms are small and the hotel layout is confusing ... but there is so much to explore out the front doors of the hotel! It's a great home-base for exploring Old Quebec. The hotel itself is quiet. I had... More 

Helpful?
Thank RuralRoadtripper
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Nicoel, We would like to take you for your review of the Hôtel Château Laurier Québec. We are always pleased when people share their experiences and opinions on our hotel. A room during the winter months is more afordable. We hope you will be back. Johanne Caron director of sales and marketing. More 

Montreal, Canada
1 review
2 of 5 stars Reviewed October 7, 2013

We check-in at the hotel and were offered a room so far away it seemed we were in another hotel. Once we saw the EXTREMELY tiny room, we were highly disappointed to see the curtain couldn,t close. Seriously! We were in a room with a view on the street, pedestrians could see everything inside and we had all the light... More 

Helpful?
Thank Mel H
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Mel H, Thank you for bringing the situation to our attention, we will investigate, this is not the way we should have resolve the issue with the curtains. Our location on the bustling Grande Allee Street may sometime be a little noisier then we wish for. However on many occasion it allows our customers to take full advantage of... More 

Montreal, Quebec
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed October 4, 2013

Had the perfect 3 nights at the Hotel Chateau Laurier. I was in a superior room with 2 queen beds. The pillows and the bed were too fluffy for my taste The pool felt fresh being on the heavy side the lader wasnt to practical maybe steps would be more practicle for everyone as it was the subject of coversation.... More 

Helpful?
1 Thank Storm|ady
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Stormlady, Thank you for your comments. We are happy to hear that you enjoyed your stay. We hope you will be back soon. Johanne Caron director of sales More 

Chelmsford, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 4, 2013

When we first arrived at this hotel, we were very impressed by its location - opposite the Plains of Abraham, and on the corner of the main street for restaurants. However, as other reviewers have found, its layout is confusing as there are several (previously) separate buildings which now are included in this hotel. We experienced particular problems in trying... More 

Helpful?
Thank Ian Y
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Ian Y, Thank you for your comment, you can rest assured that we do our outmost to deliver a fine experience to all of our guests despite the fact that our hotel may be more spread out, we are confident...that our broad array of services may offset this inconvenient . We hope you will be back. Johanne Caron director... More 

jacksonville
2 reviews
5 of 5 stars Reviewed October 1, 2013

I arrived at the hotel a day early, they changed the reservation at no cost. The on site garage was nice, down in the old city the street is your only choice at many hotels. the layout was strange several buildings joined, easy to get turned around. having a store in the hotel was convenient. Located next to the Grand... More 

Helpful?
Thank charles m
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Charles M. Thank you for your comments. We are happy to hear that you enjoyed your stay at the Chateau Laurier Quebec. Hope you will return soon. Johanne Caron director of sales marketing More 

Montreal, Canada
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 30, 2013

I slept twice at this hotel, and it's alright. Everything is clean and staff is helpful. I was a bit disapointed this trip, because I thought my room was a bit pricey, yet internet access and breakfast were charged as extras. Don't choose this hotel for romantic getaways in Quebec City. It's better suited for business trips, because of its... More 

Helpful?
Thank OBM97
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour OBM 97, We would like to thank you for voicing your opinion regarding your stay at the hotel. Plese note if you book on our website you will get free access to hight Speed Internet. Strating November 1st we will enter low season, you get a greater value. Hope you will visit us again. Johanne Caron director of sales... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Location: Canada > Quebec > Quebec City
Price Range: $99 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
Number of rooms: 290
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Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Chateau Laurier Quebec/Quebec City
Hotel Style:
#6 Spa Hotel in Quebec City
#18 Business Hotel in Quebec City
#29 Family Hotel in Quebec City
#37 Romantic Hotel in Quebec City
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