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About
#44 of 104 hotels in Quebec City
Location
4.7
Cleanliness
4.4
Service
4.2
Value
3.8
Welcome to the Hilton Québec hotel, the best scenic location in Québec City! From the urban style of the lobby to the the executive lounge. you are certain to see and experience the look and feel of our beautiful establishment. On Parliament Hill, the hotel stands guard over the heritage and charm of Canada's oldest city.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Skiing
Children's television networks
Paid private parking nearby
Paid wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Full body massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Flatscreen TV
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.3 miles
53Attractionswithin 0.3 miles
Contact
1100 Rene Levesque East, Quebec City, Quebec G1R 5V2 Canada
Getting there
Rental CarsSee rental cars from $34/day
3693Reviews81Q+A100Room tips
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Nice stay with a great location perfectly situated within walking distance to old Quebec City and all of the attractions. The pools are lovely outdoor heated in the winter and such a nice addition. The breakfast is nice as well. Parking is located off to the side of the building and isn’t the best for larger cars. The rooms are clean, spacious and comfortable. The room service options could be better and more tasteful, with a less price for what was provided.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
This hotel is in the perfect location for a vacation to Quebec City. It is an easy 3 to 5 minute walk to the old Quebec wall and even closer to the Parliament building. The room was nice with plenty of room for our family’s large luggage. The staff was all friendly and helpful. We used the valet parking which was easy and reasonably priced. It has all the modern amenities you expect in a Hilton, and is close to the old town charm.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Sabrina Bélanger, Services aux clients/réception at Hilton Quebec
Responded Aug 3, 2022
Thank you, Tom G. for taking the time to leave us this nice comment. We're happy to learn you enjoyed our location at the heart of the city as well as our rooms and team service. We hope to see you again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hilton Quebec underwent a fairly significant reno since my last stay and for the most part, I like the new modern touches and updates that they have done to the common areas and the rooms. What I liked: Nice Diamond upgrade to a corner room. Very good sized room with plenty of space, including a good sized bathroom/shower area and living area. The modern look is nice and everything was in working order. Bed was very comfortable and room was prepared as requested (feather free). No issues with in-room heat and shower temperature control/pressure. The view from the corner room is amazing. Great housekeeping throughout the stay. Reliable WIFI. The executive lounges is still top notch with commanding view of the parliament and old Quebec - no major changes to the food and beverage service there. Bar/restaurant on site - close to the best of what Quebec City has to offer. Great complimentary "a la carte" breakfast offering in the main dining room when the lounge is closed. The menu is a tad too creative, but food quality is good, and service top notch What to watch for/could be improved: Hilton went "Marriott" by removing a proper work desk and replaced it with a low, modern looking table. The setup is not most conducive to semi-long working hours - and the chair not the most comfortable. I was at the hotel at a relatively slower time so executive lounge not operating every days, and the bar/restaurant has a limited, and overtly creative dining menu... (nothing wrong in offering a simple dish like a good old club sandwich...) The X factor: Staff was very friendly throughout the stay. For those used to the more tenured staff, many chose to retire or move to something else when the property closed during the renos...To be clear, the new staff is really good - just pointing out that as with the rooms and common areas, it got modernized a bit...…
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Date of stay: January 2023Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This was our 8th trip to Quebec for Winter Carnival. We have stayed at the Hilton each time and always receive the best service along with a great corner deluxe room. The hotel is in the perfect spot for enjoying Old Town, Shopping/Dining, snowshoeing, taking a stroll or just relaxing in your room while gazing through the room windows the multi color lights twinkling across the city and sometimes an extra plus of watching the snow fall across Quebec. This along with many other reasons why we return often to Quebec and stay at the Hilton. We wanted to give a shout out to some of your superstar staff. Claudine welcomed us after our early morning flight, had the room prepared and provided information about the hotel and the Winter Carnival activity. Then you had Jean Rudolph Executive Lounge who was always available providing us with daily support no matter what our needs. He was able to arrange a rental car for us on a day when all the car rental places were not available, the man works magic. And of course, we could not forget Julie G in the Executive Lounge. She was amazing always making herself available, providing daily guidance/directions, making suggestions/ arrangements, all of which were spot on for our needs. Plus Julie checked in on us daily, WOW. Julie and Jean Rudolph made us feel like family. Julie, Jean Rudolph, and Claudine elevated our stay to a whole different level that we did not expect. We actually did not want to leave. I want to say THANK YOU to the Quebec Hilton, it’s fantastic service and unbelievable staff. We have already plan to return for next year’s 2024 Winter Carnival and will be booking corner deluxe room for 😊…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We have stayed here twice. The location is very convenient. The hotel was recently renovated, and the rooms are very modern and clean. We used the outdoor pool which was nice but it’s on a very low rooftop so don’t expect views. Our room had a great view of the parliament, even though it was on a low floor. Price seemed a little high (especially with fees, taxes and parking) but reasonable for new years. The staff is friendly and efficient. Would recommend.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have to start with the views from the 14 th floor river view room was amazing!!! my in-laws absolutely loved the views and the decor of the room was superb!!! Will absolutely be coming back again , and will recommend this hotel to family & friends.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Well what a disappointment. A top rated hotel that’s where it ends. No room service. Not enough coffee in the room for two people. Check in process archaic. Poor English speaking receptionist who didn’t even recognise the UK!!! No water in the room either complimentary or charged. Very limited menu in the dinning hall(it could never be described as a restaurant) Need to take a lift to find the ice machine. Pros The room is great. House keeping amazing. Location great.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sabrina Bélanger, Services aux clients/réception at Hilton Quebec
Responded Feb 6, 2023
Hi ! Thank you for taking the time to review your recent experience at the Hilton Quebec. We appreciate all the comments, even if not all positive, as they help us improve the quality of our service. We are deeply sorry to read that your stay with us was overshadowed by the unavailability of room service. Like most businesses in Quebec since the past couple of years, we have felt the effects of a labour shortage which pushed us to adapt our food service options. Fortunately, we have a take-out counter in the hotel lobby with a multitude of meals, drinks, snacks and pastries, as well as a restaurant open in the morning and evening with a complete menu. Since the delivery offer in local restaurants is very varied in Quebec City, our employees regularly propose this option as a way to make up for it since it is efficient and generally very appreciated. Room service is expected to return in the near future and everything should be back to normal. We apologize for the inconvenience this may cause in the meantime. In regards to the coffee, every room is equipped with a Nespresso machine and a variety of cups, and the staff is always available to bring some more to your room when dialing the 0. I am saddened to read that your expectations were not met in regards to the check-in experience. Our primary goal is to make every client feel appreciated and welcome. Usually, guests feel that our staff members are truly warm and caring. We deeply regret that this was not the case for you, hence I will be sure to pass on the comments to the team to make sure this situation is handled. Once again, thank you for your comment. We truly wish to get the chance to welcome you again under better circumstances.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let's start with the positives. Amazing views from nearly every room Tremendously engaging staff in the restaurants, concierge, bellhops,management Good size and well appointed suites Crazy cool ( literally) outdoor heated pool at -51 weather Ann Masseuse.. incredible Superb location CONS Hilton.. what are you doing ending rooms service? How can you call yourself a 4 star luxury hotel and you can't get food to your room? That is one of the joys of being in a hotel. I can get everything (and more- free parking, early and late checkout) that was offered at this hotel in an AirbnB for about 20% less and with no tipping ( I compared a luxury high end 3 bedroom 3 bathroom airbnb literally around the corner and they gave me more there than Hilton- Coffees, teas, waters soft drinks breakfast things and lovely snacks...) Our suite had a fridge, coffee maker and microwave r.. but had nothing extra.. water, milk for coffee, tea.. Plus.. if I had wanted to go out and get food, there were no cups? plates? spoons? Why are there drawers and cupboards with nothing in them? No Mini BAR- such an easy profit maker for hotels A number of TV channels were frozen (CNN/PBS ) and no ability to mirror your device to the TV but still trying to sell movies- seriously-who is paying for TV movies? People will pay for room service and high end mini-bars CON- Turned into a POS When we arrived after an overseas flight, no restaurants were open in the hotel and of course no room service and it was -40 outside! I got a little "hangry" and Guillame came to the rescue and opened up the Grab n Go for us. He even offered to comp items which we politely refused. We were happy to pay for it, but we felt sorry for the father of the small children who was looking for food and was not as lucky as we were to be accommodated. Yes, Covid has changed the labour landscape, but hotels and restaurants and the service industry need to reconsider their working conditions, pay scales and benefits in order to attract and maintain staff. If hotels don't maintain their cachet and inherent differences to AirBnB/short term rental market they will find themselves quickly losing business to them. I am still a high level member with another hotel chain ( Accor/Fairmont) who so far do not seem to be following suit. Pre-Covid I had maintained a higher level with Hilton but will not be looking at Hilton again based on the lack of value it offers when compared to AirbnB. Want to thank the staff however for their friendliness, professionalism and warmth. All were truly lovely and went out of their way to be helpful- it's Hilton's corporate choices that we are disappointed and will vote with our feet. …
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Book a massage - eat before arriving! High floor suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sabrina Bélanger, Services aux clients/réception at Hilton Quebec
Responded Feb 7, 2023
Hi ! Thanks for taking the time to leave us this constructive comment in regards to your recent stay with us. We are happy to read that you enjoyed the views, staff service, location and outdoor heated pool on the 3rd floor. However, we are very sorry to read that your stay with us was overshadowed by the unavailability of room service. Like most businesses in Quebec since the past couple of years, we have felt the effects of a labour shortage which pushed us to adapt our food service options. Fortunately, we have a take-out counter in the hotel lobby open all day with a multitude of meals, drinks, alcohol beverages, snacks and pastries, full of local products, as well as a restaurant open in the morning and evening with a complete menu. Since the delivery offer in local restaurants is quite varied in Quebec City, our employees regularly propose this option as a way to make up for it since it is efficient and generally very appreciated. Luckily, our room service is expected to return in the near future and everything should be back to normal. We apologize for the inconvenience this may cause in the meantime as we know it is always enjoyed by guests. In regards to the coffee and tea, every room is equipped with a Nespresso machine and a variety of cups, and our staff is always available to bring some more to your room when dialing the 0 if ever you should need some more. This service is totally free. It is true that the mini-bar service has been discontinued by Hilton Hotels and Resorts a while ago. However - We want to clarify that we are a full service hotel - meaning our guests' satisfaction and comfort are our top priority. In the case where you would like your mini-fridge filled with food and snacks, and tableware brought to your suite before your arrival, know that this service is totally possible as we can adapt to your needs. This can be made prior to your check-in by contacting the front desk, or anytime during your stay, again by dialing the 0. You have commented the lack of diversity in the television channels. It is indeed true that the stations are, for the moment, quite limited. However, following comments from customers like you, we are currently negotiating with our supplier to add channels. This should be completed by the end of the year. Once again, we want to thank you for taking the time to share your experience with us following your last stay at the Hilton Quebec. Your feedback is very valuable to us. We hope to have the chance to welcome you again under better circumstances. Have a lovely day !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel and location, all the staff are helpful and nice, my kids were in love with the game room. Walking distance to park, ice skitting ring, and a lot of restaurants. There are taxis at the door available are all time.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sabrina Bélanger, Services aux clients/réception at Hilton Quebec
Responded Feb 6, 2023
Hi ! Thanks for this lovely review, we are happy to read that you and your family enjoyed your stay with us and took advantage of some of the local activities ! We hope to welcome you again soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a stay over New Year weekend. Hotel room was good, the gym surprisingly well equipped...only regret I didn't bring a swimsuit so I could try the outdoor heated pool! I want to recognize the concierge, Ms Julie, that found us a reservation for New Year's eve on short notice. A great restaurant, wonderful experience. My wife, daughter and I thoroughly enjoyed the meal and service (Le 101 restaurant).
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sabrina Bélanger, Services aux clients/réception at Hilton Quebec
Responded Feb 6, 2023
We wanted to thank you for leaving us this great review. We're happy to read you enjoyed the service from our concierge Julie and will be sure to pass the good words. We hope to get a chance to see you again soon, be sure to bring your swimsuit next time ! :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$148 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton quebec hotel quebec city, hilton quebec city, hilton hotel quebec city
LOCATION
CanadaQuebecQuebec CityDowntown Quebec City
NUMBER OF ROOMS
569
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Claim Your ListingHILTON QUEBEC $120 ($̶4̶0̶1̶) - Updated 2023 Prices & Hotel Reviews - Quebec City
Frequently Asked Questions about Hilton Quebec
Which popular attractions are close to Hilton Quebec?
Nearby attractions include Terrasse Dufferin (0.2 miles), Morrin Centre (0.2 miles), and Parliament Building (0.1 miles).
What are some of the property amenities at Hilton Quebec?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Quebec?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Quebec?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Quebec?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Quebec?
Conveniently located restaurants include Beclub Bistro Bar, Restaurant Ophelia, and Chocolato rue Saint-Jean.
Are there opportunities to exercise at Hilton Quebec?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hilton Quebec located near the city center?
Yes, it is 0.2 miles away from the center of Quebec City.
Are any cleaning services offered at Hilton Quebec?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Quebec offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hilton Quebec?
The staff speaks multiple languages, including English and French.