Best Western Premier Hotel Aristocrate
3100 Ch Saint-Louis, Quebec City, Quebec G1W 1R8 Canada
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Avg. $142 /night, 10/7 - 10/8
$213
per night
$156
per night
$99
per night
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About
4.5
#19 of 100 hotels in Quebec CityLocation
4.4
Cleanliness
4.7
Service
4.6
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Family rooms
Location
3100 Ch Saint-Louis, Quebec City, Quebec G1W 1R8 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Québec City Jean Lesage Intl Airport
5.1 mi•
See all flights
Rental Cars
25 Restaurants
within 0.75 miles
1,422Review45Q+A100Room tips
Reviews
Traveler rating
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Detailed Reviews
Hotel's Favorite
We stayed 3 nights at this hotel. We felt welcome. We found all the staff very professional and cordial. The room was very clean. Loved the balcony. All the accensories provuded we perfect. The sound barriers between the hallway and suites, so we slept well.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caroline Viens, General Manager at Best Western Premier Hotel Aristocrate
Responded Aug 22, 2023
Thank you so much for your 5 stars! Merci beaucoup pour vos 5 étoiles!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is literally 2 mins from the highway and 60 seconds from the Quebec Aquarium, not to mention minutes away from a good variety of restaurants. There is an in-house restaurant but be prepared for a hefty bill, we opted for more afordable options in the area. The hotel itself is very clean and has a nice heated(85 f during our visit) outdoor pool which we thoroughly enjoyed having to ourselves on Tuesday afternoon. We had to wait about 20 mins to check-in but several people arrived just before us and only one person was at the desk. The rooms are smaller than what I'm used to but are very clean, modern and the beds are very comfortable. A bit on the expensive side but it's to be expected on that side of the river so close to the city.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caroline Viens, Directeur général at Best Western Premier Hotel Aristocrate
Responded Sep 20, 2021
Thank you for your review. We are pleased to know that you enjoyed our great location, our confortable beds and the room cleanliness. Our restaurant offer a wide variety of promotion for our guest so do not hesitate to inquire the front desk about that. There is a lot of good restaurant in Quebec city as well that our team will be happy to assist you with.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came from Montreal for a weekend mini vacation with our young kids to this lovely hotel, that my husband usually frequented for business travel and we were very happy to discover it under a new view. We were well prepared given the pandemic and were happy to see the care staff took to ensure guests felt safe and well taken care of. We had a great room on the second floor with a king bed and plenty of space for the kids to move around; even had a balcony. We enjoyed the pool, and given current circumstances with time slot reservations and limited number of guests at a time, it was very pleasant. We also enjoyed our breakfast one morning with excellent service and very tasty dishes. The kids meal is actually one of the best we've seen. It has free parking (and an agreement with a hotel across the street for electric car charging), very well situated near the Aquarium (which we loved) and a great pizza restaurant (La Piazetta) which we took to go and enjoyed at a nearby playground one evening. Overall great stay!
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Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caroline Viens, Directeur général at Best Western Premier Hotel Aristocrate
Responded Aug 31, 2020
Thank you for choosing our hotel for your last visit for your family vacation and for taking the time to write us your comments. We are delighted you had a pleasant stay. We are please to know that you enjoyed that our staff is doing everything they can to ensure guests felt safe and well taken care of. Be assured that we will communicated your observations to our team in order to motivate and to continually improve our level of service. We look forward to welcoming you in a near future. Best Regards Caroline Viens General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The entryway, the staff, and the bathtub in the "Deluxe King Suite" were the nice things.
The problem is that this is a 4 star hotel and if I stayed at a 2 or 3 i would not mind these problems.
There was hair inside the aforementioned nice bathtub.
There was an extra Pillowcase tucked in behind the other pillows.
And the breakfast was atrocious, it was a microwave sandwich, and a couple kid snacks, not only was the sandwich disgusting but there wasn't enough food. I have stayed at other hotels (2 & 3 stars)
during this difficult time and they have exceeded the quality of the included breakfast of this so called 4 star hotel
I don't recommend spending you money here
The problem is that this is a 4 star hotel and if I stayed at a 2 or 3 i would not mind these problems.
There was hair inside the aforementioned nice bathtub.
There was an extra Pillowcase tucked in behind the other pillows.
And the breakfast was atrocious, it was a microwave sandwich, and a couple kid snacks, not only was the sandwich disgusting but there wasn't enough food. I have stayed at other hotels (2 & 3 stars)
during this difficult time and they have exceeded the quality of the included breakfast of this so called 4 star hotel
I don't recommend spending you money here
Read more
Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie-Claude Nadeau, Autre at Best Western Premier Hotel Aristocrate
Responded Dec 17, 2020
Dear Josh, we want to thank you to share your comment. We are sorry that your stay didn't meet your expectations. Afollow-up was made with the maid team about the cleanliness issue. The restaurant of the Hotel La Fenouillere is closed dut to Covid it's why we offer a free grab & go breakfast to accommodate our guest. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed two nights. Hotel is by and large clean. Service is courteous. However, we were disappointed that, for the price we payed, that at the very least a light breakfast was offered. Instead, you need to add another $14 CAD + taxes for a breakfast at the adjoining but separately owned restaurant. Also, we understood after our first night why ear plugs were provided in our room: it’s noisy. Walls are thin, the structure is wooden and you can therefore hear everything. If you don’t mind sleeping with ear plugs and paying extra for your breakfast, the place is otherwise ok.
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie-Claude Nadeau, Other at Best Western Premier Hotel Aristocrate
Responded Jul 22, 2023
Dear jmcyow, Thank you for sharing your comment on Trip Advisor. It's a pleasure to know you appreciate our rooms cleanliness and our courteous staff. Regarding the breakfast, we need to inform you that all Best Western Hotel are independently own. Therefore, each hotel owner has the choice to include or not the breakfast in the room rate. At the Best Western Premier Hotel Aristocrate, the owner decides to not include it, unless you reserved the Bed and Breakfast package. However, the restaurant la ‘Fenouillière’ located directly at the hotel serves a la carte breakfast between 6:30 to 10 am on week, and from 8h00 to 2pm on week-end. Do not hesitate to reach me for any other information. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our experience was lovely! We love the fact it is just literally minutes off the Highway, and they are staffed 24 hours. Always there for us. Lots of options for dining as well. You cannot got wrong with this place. Kudos
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotelaristocrateqc, Directeur général at Best Western Premier Hotel Aristocrate
Responded Jan 29, 2020
Thank you very much for your great comment regarding the helpful staff and the central hotel location! We love hearing people enjoyed their stay at BW Premier Hotel Aristocrate. We strive to ensure our guests have a perfect relaxing stay. Caroline Viens General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Impeccable premises, good service, fair pricing
Good sanitary measures during the COVID 19 Pandemic
Staff are always willing to help.
Much superior than similar hotels in the area.
No complaints
Highly recommended
Good sanitary measures during the COVID 19 Pandemic
Staff are always willing to help.
Much superior than similar hotels in the area.
No complaints
Highly recommended
Read more
Review collected in partnership with Best Western
Date of stay: January 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caroline Viens, Directeur général at Best Western Premier Hotel Aristocrate
Responded Jan 11, 2021
Thank you for your review. We are happy to know that you had a good time during your stay with us even if we are in a Covid-19 period. We are proud to offer everything you might need to make your stay at our hotel nice, safe and comfortable. We are looking forward to see you again soon! Caroline Viens General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for a wedding at the Aquarium. It was in very close proximity of the venue as well as various restaurants and fast food outlets. The room was spacious, well decorated and very clean. Beds and pillows were very comfortable. Their restaurant was beautiful and the food was very good. The staff were extremely accommodating as check in was quick and despite getting there a bit early our room was available within 15 min of our arrival. Good value, close to highway and we would stay there again!
Read more
Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie-Claude Nadeau, Other at Best Western Premier Hotel Aristocrate
Responded Jul 9, 2022
Dear KevinC246, we want to thank you to share your great comment on Trip Advisor regarding your last stay. We are please to know you appreciate our rooms comfort and the Fenouillière restaurant. It will be a pleasure to welcome you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quebec City was our destination and spent 4 nights at this very clean/comfortable hotel. Check in/out was quick/easy and painless. Comfortable beds/bedding/super clean room, coming back here every evening was totally enjoyable. Very quiet location. It is only about a 15 minute drive to Old Quebec. Every morning we started our day with breakfast at the hotel restaurant/even though breakfast is not included, a coupon is available and the meal is at a discounted price. The hotel location is very easy to come and go to wherever we had planned for the day.
One of us is bi-lingual (English/French), the other not. All the staff, including the restaurant were exceptional in making sure we understood all conversations.
One of us is bi-lingual (English/French), the other not. All the staff, including the restaurant were exceptional in making sure we understood all conversations.
Read more
Date of stay: April 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie-Claude Nadeau, Other at Best Western Premier Hotel Aristocrate
Responded Jul 9, 2022
Dear Alice, we want to thank you to share your great comment on Trip Advisor regarding our location nearby the Old Quebec city and our staff courtesy. It will be a pleasure to welcome you again on your next trip in Quebec city!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time staying at a Best Western in a long time. The room was spacious, comfortable and clean with no outside noise. I appreciated that there was no bed spread to decorate but only the duvet covered by sheets. Internet was fast and easy to access. The AC/Heating was a little loud at night when it started up, looked like the system was on the older side. The price was not much cheaper than hotels closer to the city, so I think I light breakfast could have been included, especially since there were not breakfast options in walking distance besides their restaurant, as we could see.
Overall a pleasant stay and would go to a Best Western again.
Overall a pleasant stay and would go to a Best Western again.
Read more
Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie-Claude Nadeau, Other at Best Western Premier Hotel Aristocrate
Responded Sep 23, 2022
Dear ChiaraY1973, we want to thank you to take time to share your great comment. We are please to know you love your recent stay with us and specially our rooms comfort. It will be a pleasure to welcome you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There was one (free if you stay two nights) when we stayed this past Summer. I am sure the Front Desk will be able to confirm this info. -Nelson
I am not sure how close the cruise ship terminal is, but I do believe there is a bus that goes into Old Quebec City within walking distance of the hotel. We had our car with us, so we parked in one of the many parking garages in the city. Call the hotel directly. The front desk is very helpful. Enjoy your vacation!
No not that we saw/
Hi
There is no shuttle available this summer. We do have other options for you. Please reach the front desk at 418-653-2841 to discuss about that.
Best regards
Sorry no idea
…
"About 20 minutes outside of old quebec but very easy to come and go by car as we did for three days"Read full review
…
PRICE RANGE
$123 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western l aristocrate, best western quebec city, quebec city best western
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBEST WESTERN PREMIER HOTEL ARISTOCRATE - Updated 2024
Frequently Asked Questions about Best Western Premier Hotel Aristocrate
Which popular attractions are close to Best Western Premier Hotel Aristocrate?
Nearby attractions include Adventure City Games Montréal (0.4 miles), Aquarium du Québec (0.4 miles), and Sentier des Grèves (0.6 miles).
What are some of the property amenities at Best Western Premier Hotel Aristocrate?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Premier Hotel Aristocrate?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Premier Hotel Aristocrate?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Premier Hotel Aristocrate?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Premier Hotel Aristocrate?
Conveniently located restaurants include Restaurant Le Galopin, Paris Grill, and La Piazzetta Saint-Louis.
Are there opportunities to exercise at Best Western Premier Hotel Aristocrate?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Best Western Premier Hotel Aristocrate?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Premier Hotel Aristocrate?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Premier Hotel Aristocrate offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Premier Hotel Aristocrate?
The staff speaks multiple languages, including English, Spanish, and French.