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8/27/2017 8/28/2017
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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    Best prices for your stay
    8/27/2017 8/28/2017
    Lock in the lowest price from our partners
    $93$124
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    Traveler (123)
    Room & Suite (52)
    Pool & Beach (10)
    Overview
    • Excellent12%
    • Very good27%
    • Average31%
    • Poor16%
    • Terrible14%
    Travelers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Spa
    Wheelchair access
    Business Center
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Universel Quebec
    Deals (57)
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    • Standard Room, 1 Queen Bed
      $124$93
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    • Standard Room, 1 Queen Bed
      $124$93
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    • Standard Room, 1 Queen Bed (Free WiFi)
      $124$93
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    More deals for this hotel
    • Standard Room, 1 Queen Bed
      $93
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    • Standard Room, 2 Queen Beds
      $93
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    • Standard Double Room with Queen Size Bed
      $93
      View Deal
    • Standard Room, 1 Queen Bed
      $93
      View Deal
    • Standard Room, 1 Queen Bed
      $93
      View Deal
    • Standard Room, 1 Queen Bed (Free WiFi)
      $93
      View Deal
    • Standard Room, 2 Queen Beds
      $93
      View Deal
    • Standard Room, 2 Queen Beds
      $93
      View Deal
    • Standard Room, 2 Queen Beds (Free WiFi)
      $93
      View Deal
    • Standard Room, 1 Queen Bed
      $93
      View Deal
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    Showing room deals 1 - of 57
    Hotel ALT Quebec
    393 reviews
    #26 of 102 hotels in Quebec City
     
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    844 reviews
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    137 reviews
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    Hotel Sepia
    448 reviews
    #25 of 102 hotels in Quebec City
     
    Write a Review
    Reviews (410)
    Traveler rating
    Traveler type
    Time of year
    Language

    1 - 5 of 194 reviews

    Reviewed 2 days ago

    Great location with restaurants nearby, grocery store, pharmacy, and movie theatre in the small shopping centre 5 min. walk, Laval University across the street for those who like to go for long walks or run. Hotel is easy to find and close to the highway,...More

    Thank JavaMexicana
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded yesterday

    We are really glad to see how much you appreciated your stay in our hotel, it is a pleasure to read that you liked our location, pool area and room. Thank you once again for your good words, and we truly hope to have the...More

    Reviewed 6 days ago

    We arrived on Friday - upon getting installed around 7pm in our room, our tv was not working. They tried fixing it but eventually they said someone would replace the TV the following day. An employee came at midnight, yes, MIDNIGHT, to change the tv.....More

    Thank genevievedaigleci
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 5 days ago

    First of all, we would like to say that we are sorry to read your comments. We are disappointed to see that, despite our efforts to end your stay on a more positive note, you keep such a negative memory of your experience. We duly...More

    Reviewed 1 week ago

    Very expensive, 190$ per night for two queen bed, dirctly in the parking, with the air conditioning unit in the window that blows all night right on my bed. Stinky carpet, in the basement and in the rooms, por not efficient ventilation in the bathroom,...More

    Thank Genest E
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 6 days ago

    First, we are disappointed to read that you did not fully enjoy your stay with us. Let us assure you that it is not in our habits to offer rooms like you described to our visitors. Furthermore, our prices are higher according to the period...More

    Reviewed 2 weeks ago

    I chose this hotel due to the proximity of my workplace in Sainte Foy. The least expensive room was a family room with a double bed, two single beds and a small kitchenette. The price of the room seemed high but I figured it had...More

    Thank gagnm33
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 2 weeks ago

    Thank you for taking the time to review our hotel on TripAdvisor. Our guests’ comments are important as they give us the opportunity to know what we have to improve. We assure you that yours will be treated with the greatest importance. We are sorry...More

    Reviewed 3 weeks ago via mobile

    Hotel is a distance away from Quebec city-centre, with traffic and construction it took us about 30 minutes to get to Old Quebec (on a regular business day). Hotel could certainly use updating - ie. fresh paint, etc. No room to sit in the hotel...More

    Thank Catherine27
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 3 weeks ago

    We are truly disappointed to read that you did not fully enjoy your stay with us. It is not in our habits to offer the kind of experience you describe and we are really sorry to read that you did not receive a customer service...More

    Hotel ALT Quebec
    393 reviews
    #26 of 102 hotels in Quebec City
     
    Best Western Premier Hotel l'Aristocrate
    844 reviews
    #20 of 102 hotels in Quebec City
     
    Lindbergh Hotel
    137 reviews
    #57 of 102 hotels in Quebec City
     
    Hotel Sepia
    448 reviews
    #25 of 102 hotels in Quebec City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Center with Internet Access
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $79 - $223 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, TripOnline SA, Orbitz, Priceline, Cancelon, Cheap Tickets, Hotwire and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Universel Quebec Quebec City
    Add Photo Photos
    Traveler (123)
    Room & Suite (52)
    Pool & Beach (10)
    Dining (7)
    Hotel & Grounds (95)
    Bathroom (13)
    Business Center & Event Rooms (6)
    Nearby
    Sponsored by:
    Best Western Premier Hotel l'Aristocrate
    844 reviews
    2.15 miles away
     
    Hotel ALT Quebec
    393 reviews
    1.35 miles away
     
    Lindbergh Hotel
    137 reviews
    1.44 miles away
     
    Hotel Sepia
    448 reviews
    2.23 miles away
     
    Nearby Restaurants
    Matto Sainte-Foy
    68 reviews
    .46 miles away
    SHAKER Cuisine & Mixologie Ste-Foy
    58 reviews
    .17 miles away
    Boston Pizza
    53 reviews
    .05 miles away
    Les Temps Perdus
    10 reviews
    .42 miles away
    Nearby Attractions
    Chutes de la Marmite
    5 reviews
    .91 miles away
    Place Sainte-Foy
    17 reviews
    .93 miles away
    Jardin Botanique Roger Van den Hende
    24 reviews
    .76 miles away
    Salle Albert Rousseau
    9 reviews
    .28 miles away
    Ask a question
    Questions & Answers
    Danika A
    December 28, 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    October 7, 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    July 8, 2015|
    AnswerShow all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "Don't even bother going there."
    Read review
    "go somewhere else , allez ailleurs ;)"
    Read review
    "Ask to see the room. They are not egal."
    Read review
    "DO not be fooled by the pretty pictures of the tropical garden, this place is a dump"
    Read review
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