We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6 Canada
E-mail hotel
Lowest prices for your stay
$162
$138
View deal
SAVE $24
Free cancellation until 09/28/21
Expedia.com
Booking.com
$162
$138
View deal
SAVE $24
Free cancellation until 09/28/21
Reserve now, pay at stay
Priceline$138
eDreams$138
Prestigia.com$162
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (405)
360
Panoramas (31)
Room & Suite (328)

About

#41 of 106 hotels in Quebec City
Location
Cleanliness
Service
Value
The Hotel Le Bonne Entente, an elegant five-star, four-diamond located in the Business District, allows you to discover Quebec City and major attractions. The hotel will enchant you with its gardens, beautifully landscaped, swimming pool, fitness, jacuzzi open year round and Amerispa. The hotel is only 5 minutes from the airport, near Old Quebec City, and within close proximity to the museum, theatre, golf La Tempête, and skiing. Shuttle service available, reservation is necessary, contact reception for schedule and rates.
Read more
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Fireplace
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, French
918Reviews18Q+A76Room tips
Traveler rating
  • 528
  • 188
  • 124
  • 54
  • 24
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
patty264 wrote a review Mar 2020
Quebec, Canada31 contributions24 helpful votes
Went there for a conference, and my room was on the second floor, it took me 4 days to figure out how to get to it.... the power went out in my room when i tried to blow dry my hair, the parking arm never worked properly, empty vending machines, and the list goes on. The only thing I can say is the staff goes over and above to accommodate and please you, but the place is a mess imo for a 5 star
Read more
Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Ask to have the newly renovated rooms, the old section is the pits
See more room tips
1 Helpful vote
Helpful
Share
Response from Christine_Ging, Responsable de la réception at Hotel Le Bonne Entente
Responded Mar 19, 2020
Thank you for sharing your experience at Le Bonne Entente, it is greatly appreciated. Your comments have been shared with management so we can improve our services. We hope to see you again soon!
Read more
MontrealDuke wrote a review Feb 2020
montreal307 contributions191 helpful votes
This has been my sixth trip to the Bonne Entente.Unfortunately this hotel is losing it's stars at every trip.What happened to free parking,a doorman that opens the door for you,a service staff that listens to your complaints ( we had none before) and a service that made you come back time and time again. I know that the old section of the hotel is cheaper in price then the Urbania section,but for a 5 star hotel,the cheap section should at least have been remodeled ( ouffff...carpets,beds,showers,heater). How about more wall outlets for our pads and phones...and a bluetooth speaker that is easy to pair..it's like the Urbania section was 2020 style and that the "cheap section" was 1990's... As for the housekeeper that forgot to lock our room after she forgot to ad towels...good thing nothing was stolen..by the way,the lame excuses from the front desk and housekeeping staff did not make us feel very good about our visit.I have never had this happen in 41 years of travel. On a more positive note..the food at the Monte Carlo was good and the wait staff was nice.The bartender at the bar on the 14th of febuary under poured our drinks..could be more generous in her free pouring.. The morning buffet was good and was included in my gift package. So my fellow TripAdvisor's..book in the Urbania section ( try to bargain a price) because the old section is pretty bad for the price. I wish this place was as good as it used to be..maybe that's why it's not the Chateau Bonne Entente anymore...they lost the Chateau and a lot more.
Read more
Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Share
Response from Christine_Ging, Guest Relations Manager at Hotel Le Bonne Entente
Responded Feb 23, 2020
Dear guest, Thank you very much for staying with us and for your comments. They are appreciated and help us to always improve our service. We offer you our sincere apologies for your experience and rest assured that a follow-up is done with our team. Please contact me directly for a future reservation: cgingras@lebonneentente.com or 418.650.4500 #8273. We hope to have the chance to welcome you for a 7th visit! Best regards.
Read more
Airspy22 wrote a review Jan 2020
Quebec City, Canada89 contributions46 helpful votes
We loved our stay at the Château Bonne Entente. Even if we are locals, we enjoyed a weekend away and the luxury of the establishment. The hotel restaurant is fabulous, great breakfast (à la carte) and for dinner. The wine selection is fabulous.
Read more
Date of stay: December 2019
Rooms
Location
Service
Helpful
Share
Response from Christine_Ging, Responsable des relations clients at Hotel Le Bonne Entente
Responded Jan 8, 2020
Bonjour, Thank you for sharing your experience, rest assured that your comments will be forwarded to our team. See you soon!
Read more
Traveller & Foodie wrote a review Oct 2019
Montreal, Canada3293 contributions12612 helpful votes
+1
I love this hotel. It has nice big modern rooms for a reasonable price. It is a 20-25 minute taxi drive to Lower or Upper Town Quebec. I would say being far from the city would be its only convenience. We stayed only one night because the next day we were driving to The Charlevoix area. We took a room in the Urbania section of the hotel. It is a bit further from reception however the rooms are very nice and quiet. When you book this type of room you have access to happy hour from 5 to 7pm with free snacks. It also has a nice pool. The restaurant in the hotel also has good food and the breakfast is very nice too. It is a nice option if you are in Quebec City area.
Read more
Date of stay: October 2019
Value
Rooms
Service
Trip type: Traveled on business
45 Helpful votes
Helpful
Share
Response from Christine_Ging, Responsable des relations clients at Hotel Le Bonne Entente
Responded Nov 20, 2019
Dear guest, Thank you very much for your stay with us and for sharing your experience. We are delighted you could enjoy our Urbania section and we look forward to welcoming you again! Best regards.
Read more
Lora wrote a review Oct 2019
2 contributions1 helpful vote
Aweful! We came for our wedding anniversary.... we made it clear we would come for this occasion upon booking... we got a room facing the parking... we thought the room would be romantic...it is awful. When u enter the room u r greated with a large bathtub... such a cold looking room. Far from cosy . Staff is very cold too. Unwelcoming. What a mistake to book here! DONT COME FOR A ROMANTIC getaway... keep driving go to old Quebec!!! What a mistake!
Read more
Date of stay: October 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Response from Christine_Ging, Guest Relations Manager at Hotel Le Bonne Entente
Responded Oct 24, 2019
Dear guest, Thank you for staying with us for such a great event. We would like to offer you our sincere apologies for your experience. The SENS room is our newly renovated section of the hotel and we are very sorry it was not the type of room you would have expected. We have many different options and we really hope to have the chance to welcoming you again; please contact me directly; Christine; cgingras@lebonneentente.com.
Read more
Previous
PRICE RANGE
$129 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau bonne entente hotel quebec city, chateau bonne entente sainte foy
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
160
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Le Bonne Entente
Which popular attractions are close to Hotel Le Bonne Entente?
Nearby attractions include Réserve naturelle du Marais-Léon-Provancher (0.7 miles).
What are some of the property amenities at Hotel Le Bonne Entente?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Le Bonne Entente?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Hotel Le Bonne Entente?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Le Bonne Entente?
Yes, parking is available to guests.
What are some restaurants close to Hotel Le Bonne Entente?
Conveniently located restaurants include Bistro La Cohue, Monte Cristo Lounge, and Gusto Saveurs authentiques.
Are there opportunities to exercise at Hotel Le Bonne Entente?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Le Bonne Entente have an airport shuttle?
Yes, Hotel Le Bonne Entente offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Le Bonne Entente?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Le Bonne Entente?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Le Bonne Entente offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.