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Best Western Plus City Centre/Centre-Ville

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Traveler (228)
Room & Suite (356)
Dining (46)
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Overview
  • Excellent31%
  • Very good49%
  • Average15%
  • Poor4%
  • Terrible1%
Travelers talk about
“valet parking”(131 reviews)
“minute walk”(85 reviews)
“old quebec”(185 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Best Western Plus City Centre/Centre-Ville
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Offers from Best Western Plus City Centre/Centre-Ville
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,503)
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Traveler rating
335
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335
477
176
54
14
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All reviewsvalet parkingminute walkold quebecvalet servicebest westernspool and hot tubst rochup hillper daybooked this hotelhotel is locatedbuffet breakfastspacious roommini fridgechateau frontenacbwcity
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521 - 525 of 1,056 reviews
Reviewed January 6, 2015

We were really not expecting much from this place, given that we had pricelined it, but it ended up being a great hotel. The room was clean and had a gigantic shower. The gym was small but not bad. The staff was very nice, and...More

2  Thank Chitra R
Response from Genevieve_Hebert123, Guest Relations Manager at Best Western Plus City Centre/Centre-VilleResponded January 12, 2015

Bonjour! Thank you for your great review about your recent stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share it on tripadvisor. I am passing on your comments to the entire team, knowing that it will...More

Reviewed January 1, 2015

this the fourth time we stays there. This time with our two adult children. We had booked two rooms through Priceline for a very good price. When we called to ask that one be with two beds we were offered to upgrade the room for...More

1  Thank Rutrah
Response from Genevieve_Hebert123, Guest Relations Manager at Best Western Plus City Centre/Centre-VilleResponded January 7, 2015

Bonjour! Thank you for your great review on your latest stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it online. I am glad that you highlighted various interesting topics. I am glad you enjoyed our...More

Reviewed December 21, 2014

Hotel with lots of polite staff. They spoke English very well. I wanted a room that was never in contact with a pet but my request was brushed off, she told me if you have a problem just to come back to reception. Antihistamine fixed...More

1  Thank douglas41
Response from Genevieve_Hebert123, Guest Relations Manager at Best Western Plus City Centre/Centre-VilleResponded December 23, 2014

Bonjour! Thank you for your most complete review concerning your stay at the Best Western Plus City Centre Quebec. Your comments covers various subjects and I will try my best to answer as diligently as possible. I am glad you enjoyed our “polite staff” and...More

Reviewed December 7, 2014

This hotel provides a great value for the price asked. The St-Roch neighbourhood contains a lot of bars and restaurants and the development sector is still in progress. The hotel is strategically located in St-Roch; moreover, it is easy to reach Old Quebec of Grande-Allée...More

3  Thank Montreal_dude2014
Response from Genevieve_Hebert123, Guest Relations Manager at Best Western Plus City Centre/Centre-VilleResponded December 8, 2014

Bonjour! Thank you very much for taking the time to post such positive and useful comments concerning your latest stay with us at the Best Western Plus City Center. Your feedback is very much appreciated and I can assure you that we use this information...More

Reviewed December 4, 2014

The room was spacious and clean, with a pretty large bathroom. We liked the selection of Van Houtte coffee in the room too. The bed is super large and comfortable for sleeping. The location is probably the only disadvantage of this hotel - beware that...More

2  Thank Anne P
Response from Genevieve_Hebert123, Guest Relations Manager at Best Western Plus City Centre/Centre-VilleResponded December 8, 2014

Bonjour! Thank you for your most complete review about your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it online. I am glad you enjoyed a "good sleep"!. Concerning our location, I would like to...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Meeting Rooms
Business Center with Internet Access
Concierge
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Pool
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$76 - $256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Quebec City
#22 Family Hotel in Quebec City
#30 Business Hotel in Quebec City
#45 Romantic Hotel in Quebec City
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$76 - $256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Quebec City
#22 Family Hotel in Quebec City
#30 Business Hotel in Quebec City
#45 Romantic Hotel in Quebec City
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (228)
Room & Suite (356)
Dining (46)
Pool & Beach (12)
Amenities (11)
Business Center & Event Rooms (1)
Questions & Answers
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CRAIG B
February 8, 2018|
AnswerShow all 6 answers
Response from JeanPGagne | Property representative |
Dear Craig B. Thank you for your interest in our hotel in downtown Quebec City. The exact distance from our property to the main entrance of the Old Town, Saint-John's gate is 1.1Km, so roughly 15 minutes walking. If you... More
0
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Google Translation
drjrp
July 16, 2017|
AnswerShow all 7 answers
Response from JeanPGagne | Property representative |
Dear drjrp, thank you for your query. We are exactly 1Km away from Gare du Palais, so less than 10.00$ taxi ride
0
Votes
Google Translation
adaeva
June 28, 2017|
AnswerShow all 8 answers
Response from JeanPGagne | Property representative |
Dear Adaeva, I think all previous responses are accurate, with the last one from Nikhil C providing probably the best path up to Chateau Frontenac. City busses can also be a viable means of transportation, as it would... More
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Google Translation
Room Tips
"Nice pool area, Be aware of the buffet lights they are low to the food."
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"Ask for street view"
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"Room 391 is large and very comfortable."
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"do not stay in inside room facing dining room,feels a little like a basement."
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