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Hotel du Capitole

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144 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Cannot say enough positive things about this place. The room was beautiful, with a balcony view that overlooked old Quebec. The building itself is amazing with a lovely terrace, bar and restaurant to enjoy. The room was small, but with plenty of space, and a well stocked bathroom and minibar. The towels were soft, the sheets were great and the... More 

Helpful?
Thank Anthony C
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

It is with great pleasure that we read your nice comment. Your kind words will be forwarded to the concerned team. Thank you very much for taking the time to write to us and see you again soon! More 

Toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 11, 2016

OK, nobody wants to have to escalate things to the point where the General Manager is involved, but at the same time, a negative experience cannot be undone and can only be learned from. So, it's really a matter of setting and meeting consumer expectations. This hotel can use some improvement in that regard, and I truly expect that my... More 

Helpful?
1 Thank cdnman
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

Hello cdnman, It was a pleasure to meet you and to take the time to discuss with you. I hope we will have the opportunity to welcome you again! More 

London
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 8, 2016

First, the good: location is very good, right next to the city walls. Secondly, wifi is free, as it should be. Now, the bad: This hotel is very expensive for the quality. I paid around $260 a night, which seems about $100 too high. Maybe that's just the market in Quebec. My room (number 300) only had a small window,... More 

Helpful?
Thank Random_Person
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

Dear Random_Person, We are sincerely sorry to read your comments about your experience in our hotel. We have 40 rooms and they are all different. We always take the time to read the special request of our guests to make sure accommodate them as well as we can. We also guaranty the service of your room before 4 :00pm, but... More 

Montreal, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 1, 2016

We stayed here for one night during the Festivale d'Ete and were very pleased. Great location - walking distance to the festival, many restaurants and bars. The hotel lobby is beautiful, rooms a little dated but very clean.

Helpful?
Thank worldtraveller804
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

Thank you very much for your nice comment. We greatly appreciate you taking the time to write. Hope to see you soon! More 

Perth, Australia
Level Contributor
7 reviews
4 hotel reviews
1 of 5 stars Reviewed July 20, 2016 via mobile

I chose this hotel based on location, all good there. That is where the positives ended. Our first night after a day's travel was met with a room that was old, tired and not reflective of the website photos. Outside our room were two large spot lights and a blind that didn't shield the light. I phoned reception but said... More 

Helpful?
Thank Auscat11
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

Dear Auscat11, Thank you for taking the time to write about your experience at our hotel. We are sorry to know that your stay wasn’t up to your expectations. We are also surprised to read your comment about our team. Indeed, our team is our strength. We ensure to hire bilingual staff and even who is able to speak a... More 

Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 8, 2016

The Capitole is decently priced and the facility itself is fine. The downside it its location right outside of St. John's gate, so a bit too close to the tackiness of the upper part of rue St. Jean, and a bit far from the nicer (lower) part of Old Quebec, or the nicer areas near the Frontenac. The stay was... More 

Helpful?
Thank Zekebp
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

Hello Zekebp: Thank you for your review. We are pleased to know that our hotel met most of your expectations. Unfortunately, we see that even though we are located next to St. John's gate and in the heart of historical Old Quebec, we are not close enough to the Quartier Petit Champlain as you wished. We hope to receive you... More 

New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 6, 2016

We came to Quebec city for 3 nights as a couple for our 10 year wedding anniversary. I reserved a deluxe room at this hotel. The room is spacious and nice.The staff is friendly. The vallet parking was a convenience - we would tell them when we needed the car and they had it in front of the hotel for... More 

Helpful?
Thank Vera S
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

Hello Vera S: First of all, thank you for taking the time to write your review of L'Hôtel du Capitole. We are sorry that the room did not meet your expectations. We take good note of it. First, please note that renovations are coming. Secondly, we are aware that our hotel is located in the heart of the festivities, and... More 

Ottawa, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016 via mobile

We reserved the 2nd seating at 2030hrs. Stopped in to select our table and reserve. When we arrived we were taken to an alternate table by the hostess but the floor manager was kind enough to accommodate our initial request by moving a few tables. The interior and patio offered a classy appeal. They have an extensive wine and cocktail... More 

Helpful?
Thank VacationPronto
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

It is with great pleasure that we read your nice comment. Your kind words will be forwarded to the concerned team. Thank you very much for taking the time to write to us and see you again soon! More 

Dallas, Texas
2 reviews
2 of 5 stars Reviewed May 28, 2016 via mobile

I'm writing this review while I'm still at this hotel. We are staying in a level 02 room: Keep window blinds shot as people sit to party literally right in from of your room. Loud, loud location. We're getting zero sleep! The bathroom is tiny and provides no privacy, lights are minimal... This is truly the most uncomfortable room we... More 

Helpful?
Thank yesyadam
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

Hello Yesyadam, We are sorry to hear that your stay did not turn out as you hoped. We are conscious of our customers comfort and we would have been happy to help if we had known that there were people sitting in front of your room. Le Capitole is located in the heart of Old Quebec and we always ensure... More 

Racine, Wisconsin
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

My husband and I were thoroughly pleased during our 4 day stay at this lovely hotel. The staff was super friendly and accommodated our early arrival and had us checked in within minutes. We particularly enjoyed the terrace on the 4th floor, it was peaceful, private and offered great views. The hotel is centrally located (right outside of the St... More 

Helpful?
Thank 4everamused
Le_Capitole, Responsable relations clients at Hotel du Capitole, responded to this review

It is with great pleasure that we read your nice comment. Your kind words will be forwarded to the concerned team. Thank you very much for taking the time to write to us and see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
L'Hotel du Capitole, in the heart of Old Quebec! This small four-star 40 room hotel will charm you with its warm and personalized hospitality. At L'Hotel du Capitole, we always roll out the red carpet to pamper our guests with special attention. Discover the warm ambience of our hotel located in the heart of Old Quebec. Whether for a romantic stay or for a business meeting, you will be delighted by our wide selection of packages, which include lodging, meals and dinner shows. Small and large meeting halls are also available for business meetings. ... more   less 

Additional Information about Hotel du Capitole

Address: 972 rue Saint-Jean, Quebec City, Quebec G1R 1R5, Canada
Location: Canada > Quebec > Quebec City
Price Range: $146 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel du Capitole 3.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Le Capitole De Quebec Hotel Quebec City
Hotel Capitole De Quebec City
Hotel Du Capitole Quebec/Quebec City
Hotel Style:
#35 Business Hotel in Quebec City
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