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Fairmont Le Chateau Frontenac

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3,191 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Le Chateau Frontenac
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Showing 2,433: English reviews
Sarasota, Florida
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

This old yet new hotel is amazing to look at from every angle. We had a courtyard room on the eighth floor which was a bit lower cost than a city or river view and it was great. We spent most of our time exploring the old city. The bed was very comfortable and the shower was just what we... More 

Helpful?
2 Thank Patrick63119
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Patrick63119 - Many thanks for your comments about your recent stay. I am happy to read that you enjoyed your visit to Le Château and to Québec City! We hope to welcome you back very soon. Sincerely, Frédéric Paré, Director of Operations More 

San Diego, California
Level Contributor
83 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 8, 2015

All the charm of a historic, high class hotel but with modern luxury included. Staff were wonderful (except for the Champlain Restaurant which was dreadful) and the situation is unsurpassable. It is an excellent hotel but with a few quirks. Tiny bathroom but very nice toiletries.

Helpful?
1 Thank GlutenFreePerson
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear GlutenFreePerson - Thank you for your comments about your recent stay with us. I am happy to read that you enjoyed your stay overall, however I am disappointed to learn that we did not meet your expectations in Champlain Restaurant - I apologize for this. Should you wish to discuss this further, please contact me via e-mail and I... More 

cottonwod, az
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

The Fontenac is the prime place of Quebec City. It has a very grand presence and over looks the St Lawrence River. Everything about it showcases why it is a five star facility and staff. It may be on the costly side, but you will not be disappointed in the care and facility. Right next to the restored historic area... More 

Helpful?
1 Thank leepshaffer
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear leepshaffer - Thank you for your comments about your recent stay with us. We appreciate you taking the time to provide your feedback. Please come back and visit us soon! Best regards, Frédéric Paré, Director of Operations More 

Fort Dodge, Iowa
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 7, 2015

This is a beautiful historical hotel. If you visit Quebec City stay at this hotel. From the moment you walk in , you feel welcomed. The staff is friendly and do their very best to accommodate your needs. My housekeeper was Edith. She was very nice and did a good job cleaning our room Not to mention making animals out... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
2 Thank passport30
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear passport30 - Many thanks for taking the time to provide your comments about your recent stay with us. Also, thank you so much for recognizing several of our team members. We are privileged to have so many passionate colleagues. I will be sure to share these comments with them all. Thank you again and please come back and see... More 

sw uk
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 7, 2015

The hotel has an amazing foyer and presence. And we appreciate its history and style. And the position in Quebec is unsurpassable. However we feel that they take advantage of this, our room probably the cheapest we could have had, was pleasant and clean and comfortable, however we stayed in 8 different hotels and motels while in Canada all much... More 

Helpful?
Thank willowSwUk
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear willowSwUk - Thank you for your feedback regarding your stay with us last June. I am happy to read that you enjoyed your visit. We hope to have the opportunity to welcome you back very soon. Kind regards, Frédéric Paré, Director of Operations More 

San Diego, California
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 7, 2015

This is a unique and special hotel that should not be missed (and really can't be missed -it's huge! -and a castle!) if you're in Quebec City. Service was exceptional from start to finish. The staff is polite, polished and well-trained. Our room was on a corner with a stunning view of the boardwalk and river. I loved that the... More 

Helpful?
Thank dkms15
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Bonjour dkms15 - Thank you for your comments about your recent stay with us. I am glad you enjoyed your time on Fairmont Gold. We are very proud of the Fairmont Gold experience and team - it is truly like a boutique hotel Inside the grand Château. We hope to have the opportunity to welcome you back soon. Kind regards,... More 

Lexington, Kentucky
Level Contributor
91 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed July 7, 2015

We stayed for three nights through an offer from our credit card company. Everything was wonderful. Even though our flight arrive two hours late, they still have gave us a fabulous room. It was high up and on the corner so we had a river view in both directions! It was a renovated room and was definitely large enough for... More 

Helpful?
Thank SugarCreek
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear SugarCreek - thank you for your 5 Star comments regarding your stay with us earlier this month. I am delighted to read that you and your husband enjoyed your visit - and thank you for joining our loyalty program, the Fairmont President's Club. Please come back and see us soon! Best regards, Frédéric Paré, Director of Operations More 

Shelton, Connecticut
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 7, 2015

My wife and I spent a long weekend at the hotel. We stayed on the gold level and i must say we were treated as special guests. the staff could not have been more helpful in making reservations at restaurants, and for the tours that we took. After the first day they knoew our names as the the bar staff... More 

Helpful?
Thank Seniorih
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Seniorih - Thank you for your feedback regarding your stay with us earlier this month. I am pleased to read that you enjoyed your visit and the Fairmont Gold experience. I will be sure to share your comments with the team. We look forward to the opportunity of welcoming you back soon. Best regards, Frédéric Paré, Director of Operations More 

Chicago
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

We recently took a trip to visit the charming Quebec City. We were told by friends that staying at the Fairmont was necessary. We made our reservations last minute and the rooms seemed quite expensive, I found a deal if we prepaid it was still $375 Canadian per night for a room with 2 Queen beds but we figured it... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank OShaugh
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear OShaugh - Thank you for taking the time to provide your comments about your stay with us earlier this month. I am thrilled to read that you and your family enjoyed your time with us - you are now part of the long list of famous figures who have stayed in our Presidential Suite - congratulations! Thank you again... More 

Toronto, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 5, 2015

We booked the Fairmont room with one king bed (no view) from American Express Fine Hotel & Resort program. I checked in the hotel at 12:30 pm and was upgraded to the room within the same category but with river view. The front desk staff, Christine, was very kind and helpful. We spent the $100 food credit at 1608 wine... More 

Helpful?
1 Thank WilliamOu
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear WilliamOu - Thank you for your feedback regarding your stay with us. I am glad to read that you enjoyed your stay and all Le Château has to offer. We hope to welcome you back very soon. Kind regards, Frédéric Paré, Director of Operations More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Location: Canada > Quebec > Quebec City
Price Range: $223 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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