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Fairmont Le Chateau Frontenac

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3,210 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Le Chateau Frontenac
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Showing 2,446: English reviews
Ottawa
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 16, 2015

The hotel is beautiful and the room/bathroom were very clean with a comfortable bed. It was my husband's 40th birthday (which I mentioned during the reservation) and they left honey and chocolates for him with a card which was a nice touch. Staff at the front desk were friendly and helpful. Be sure to sign up to the president's club... More 

Helpful?
Thank travlbug39
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Bonjour travlbug39 - Thank you for taking the time to provide comments about your stay with us earlier this month. I am glad that Le Château was able to contribute to the memories of such a milestone birthday. We hope to welcome you back for another great event! Kind regards, Christopher Spear, Director of Sales & Marketing More 

Brampton
1 review
4 of 5 stars Reviewed July 16, 2015

Our stay was good but the breakfast service at The Dufferin was terrible. Server was not friendly to us. We did not eat there again. The rest of the staff was friendly. Beautiful building and love the history.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank 796ritah
Alain L, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear 796ritah - Thank you for your comments about your recent visit with us. Although I am pleased that you enjoyed your stay overall, I am disappointed to learn that we did meet your expectations in the Dufferin room. I do apologize for this. Should you join us again in Québec City, I invite you to contact me via e-mail... More 

Hamilton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

This hotel is not only the best for charm and location, it is also the best in customer service. The whole experience for us was flawless.....advance check-in via email, 14th floor concierge expecting you......upgraded to a gorgeous corner room. Great food and a Nespresso coffee machine both in the room and on the 14th floor. High quality wi-fi. The bathroom... More 

Helpful?
Thank CPF C
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear CPF C - Thank you for providing your feedback about your stay with us earlier this month. I will be sure to share your comments with Simon and the Fairmont Gold team. We hope to have the chance to welcome you back very soon. Kind regards, Christopher Spear, Director of Sales & Marketing More 

Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 16, 2015

Stayed in a newly renovated room... Had luxurious feel and very clean. Beds were very comfortable! We only stayed one night and didn't have an opportunity to dine at either restaurant. Check in process took a bit too long.. Room wasn't ready at 3:00 and they took our number and told us they would call us wen room ready... But... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Michele W
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear Michele W - Many thanks for your comments about your recent stay with us. I am happy to read that you enjoyed your stay overall and I do apologize for the delay you experienced at check-in. We hope to have the chance to welcome you back very soon. Sincerely, Christopher Spear, Director of Sales & Marketing More 

Chelmsford, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2015

This is the most amazing hotel to stay at in old Quebec city! Everything was as you'd expect from their brochures and web site. Restaurants and meal selections there need some work. There's plenty of food places all over the city so just find the great ones!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Charlie C
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Bonjour ccocco_z3 - Thank you for taking the time to provide your feedback regarding your recent stay with us. I am glad that you enjoyed your time with us and I will be sure to share your comments with our culinary team. Please come back and see us soon. Kind regards, Christopher Spear, Director of Sales & Marketing More 

Cleveland, Ohio
Level Contributor
95 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 16, 2015

We enjoyed our stay at the Fairmont, which was our first at this chain. The Chateau is a beautiful building, central to Old Quebec. Our room was a junior suite and had a very spacious living area. Although the room seemed clean, the decor was a little dated and worn at the edges--- the bathroom seemed to have undergone only... More 

Helpful?
Thank ClevelandTravels
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Bonjour ClevelandTravels - Thank you for your comments about your recent stay with us. I am delighted to read that you enjoyed your stay. Please come back and see us soon. Kind regards, Christopher Spear, Director of Sales & Marketing More 

zurich
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 16, 2015 via mobile

Excellent location, great service. Small touches likes a resident dog in the lobby that kids loved made it a memorable stay. The rooms themselves are nothing special. Average of what one expects from such price range hotels. What threw me off was the number of people, a constant stream of people in the lobby and other common areas. Do not... More 

Helpful?
Thank ZurichDutch
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear ZurichDutch - Thank you for your comments about your recent stay with us. You are right - Le Château is quite a popular place being so ideally located in the heart of Old Québec. Thank you again for your feedback. Sincerely, Christopher Spear, Director of Sales & Marketing More 

FrankDR
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 15, 2015

We had stayed at the Frontenac in 1993 and this was the first time we had a chance to return. We were blown away then and even more so now. We were lucky enough to be able to book a junior suite in one of the turrets. The 270 degree view was magnifique ! The service was excellent, all of... More 

Helpful?
1 Thank FrankDR1
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear FrankDR1 - Thank you for your comments about your stay with us. I am thrilled to read that you enjoyed your time with us and I hope you won't wait so long to come back and see us again. Kind regards, Christopher Spear, Director of Sales & Marketing More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

was very impressed by this hotel. it's been newly renovated, the staff is great, the location is ideal, the restaurants delicious, and the bartenders??? very creative and friendly. i highly recommend this hotel for couples, families, etc. the perfect spot.

Helpful?
1 Thank Daniel F
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Merci beaucoup Daniel F for your comments about your recent stay with us. I will be sure to share them with the entire team. Kind regards, Christopher Spear, Director of Sales & Marketing More 

Edmonton, Canada
Level Contributor
193 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed July 15, 2015

We visited after an Ottawa trip, taking the train in. Very refreshing, with less bustle than Ottawa and Toronto and Montreal. Also much more appealing in the old-world charm department. It is liking going to Europe without going to Europe. The boardwalk is

Helpful?
Thank Mike_J1963
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Bonjour Mike_J1963 - thank you for taking the time to provide your comments about your stay with us earlier this month. I am glad to read that you and your family enjoyed your time in Québec City and at Le Château. SIncerely, Christopher Spear, Director of Sales & Marketing More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Location: Canada > Quebec > Quebec City
Price Range: $206 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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