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Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
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3,912 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Le Chateau Frontenac
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Showing 2,998: English reviews
Reviewed January 5, 2016

Absolutely Awesome this was on bucket list to visit Quebec City in winter, at Christmas and to stay in this magnificent hotel, and it was incredible. We booked for two nights, arrived to the most welcoming staff, we were upgraded to a higher room with magnificent views of the city and harbour, just gorgeous. Could absolutely fault nothing, the rooms...

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Helpful?
Thank Xxx0
Toronto
Reviewed January 5, 2016

As usual, it was so wonderful to return to chateau Frontenac, been going for 4 years now around Christmas.. so magical!!! The staff are very pleasant, the new restaurants are great!! will come back in the near future

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 464josephl
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear 464josephl, Thank you for your comments about your stay with us this past Christmas. I am very happy to read that you continue to celebrate this special time at Le Château and we hope that we will welcome you back for a 5th year in a row! Sincerely, Christopher Spear Director, Sales & Marketing

Toronto, Canada
Reviewed January 5, 2016

I stayed here a long time ago, way before the renovations and I really didn't recognize the place on our recent trip from Dec 31 2015 to Jan 3, 2016. The hotel is stunning, full of old-world charm and amazing modern updates, it really hits the perfect balance of old and new. It's also an iconic building in the perfect...

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Helpful?
1Thank Stan C
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Stan C, WOW! Thank you for such a stellar review! I appreciate you taking the time to provide such detailed feedback. I will be sure to share these comments with the team and we look forward to your next visit! Merci beaucoup! Kind regards, Robert Mercure General Manager

Sydney, Australia
Reviewed January 5, 2016

we thoroughly enjoyed our all too brief stay here at chateau frontenac. We stayed over the Christmas period and I have never seen so many Christmas trees in one location before as there were in the lobby. The hotel building was an attraction in itself. Staff were numerous and helpful. Rooms were a little small. Cocktails were good at the...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank suzannew401
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear suzannew401, Thank you for your comments about your stay with us during the Holiday season. I am happy to read that you enjoyed your time with us. Please come back and see us soon! Kind regards, Patricia Carré Director of Rooms

Exeter
Reviewed January 5, 2016

As with any Fairmont property, the Frontenac is well managed, very efficient and fairly priced for the quality of service received. Centrally located in the heart of Old Quebec, the hotel acts as a home base for a variety of shopping, exploring and fine dining. However, much like the Waldorf Astoria in Manhattan, the Frontenac is a volume hotel where...

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Helpful?
Thank Keith T
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear Keith T, Thank you for taking the time to share your comments about your recent stay with us. I am glad that you enjoyed your stay overall, however I am disappointed to read that you did not experience the personalized service we strive to provide. Should you make it back to Québec City, I invite you to contact me...

Los Altos
Reviewed January 4, 2016

After spending 3 nights on one reservation we were told they hotel would move our packed things to our second reservation room which was supposed to be an "upgraded" room with a city view. We were moved to a room with a view primarily of the roof of the building across the courtyard and was across from the elevator. This...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank dianebN7468OJ
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear dianebN7468OJ, Thank you for your comments. I am disappointed to read about your experience with your room change and for this I do apologize. This is certainly not the type of service we strive to provide. We do hope to have the chance to welcome you back. Sincerely, Patricia Carré Director of Rooms

Boston, Massachusetts
Reviewed January 4, 2016

My fiance and I stayed here over the Xmas weekend, and it might have been one of the greatest place to spend the holiday. I highly recommend staying here, the location, the food, the atmosphere - all amazing. I have been recommending this to friends, family, and colleagues at work. I live in Boston, MA and couldnt believe how easy...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 213arlen
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear 213arlen, A quick note to thank you for taking the time to share your comments about your recent stay with us. I am delighted to read that your enjoyed your stay with us over the holidays and I wish to thank you for being such a great ambassador for Le Château. We hope to have the chance to welcome...

Toronto, Canada
Reviewed January 4, 2016

This hotel is one of the best located hotels in the world, relative to its surroundings. That alone makes it worth a visit. The building is iconic, and we stayed in a renovated room, so all mod cons in a classic establishment provided best of both worlds. The only down side is the hotel's size. It is huge, and was...

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2Thank RPM59
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear RPM59, Thank you for sharing your comments about your stay with us over the holidays. This is indeed a popular time at Le Château and I do apologize that we could not provide a more personalized service during your visit. If you come back to Québec City, I invite you to contact me directly so that I may personally...

Scarborough
Reviewed January 4, 2016

THE place to stay at while visiting Quebec. Truly an architectural wonder and a great testimony to the history of Quebec. Breathtaking views year round! Be sure to upgrade to one of the newly renovated rooms, it's worth the $

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Paul C
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Paul C, Many thanks for taking the time to share your comments about your stay with us - we appreciate and evaluate all feedback! I am thrilled to read that you appreciated our newly renovated rooms. Please come back and seen us soon! Sincerely, Robert Mercure General Manager

Gatineau, Canada
Reviewed January 4, 2016

Looks great from outside and inside but upon arival they park your car, leave a tip, they open the door,leave a tip, they bring your luggage to your room, leave a tip, they show your room, leave a tip, you've spent quite alot and you've just arrived 5 minutes ago.The food is not the best and if you have it...

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Helpful?
Thank Richard S
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Location: Canada > Quebec > Quebec City
Price Range: $176 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travelers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travelers.
58 questions
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get the best room you can afford.”
 of 5 bubbles johnsU6845MM, 2 days ago | Read review
“Pay extra for the river view -- it is amazing. Ask for a room with as many odd angles as possible.”
 of 5 bubbles F1839WPjimm, 1 week ago | Read review
“Stay high with a city or river view”
 of 5 bubbles valligrl, 1 week ago | Read review
“Ask for an upgrade at the front desk”
 of 5 bubbles lewisjacquie, 1 week ago | Read review
“Choose the Gold type or higher! It's worth each dollar invested!”
 of 5 bubbles 743sylviag, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question