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All reviewsgold leveliconic hotelchateau frontenacchamplain restaurantgold loungele samfairy taleriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citywinter carnivalthe location is perfectlower town
We stayed at this gorgeous hotel for the 1st time this April. My daughter had visited Quebec previously so she had eaten at this hotel & really wanted to stay there! I booked it through hotels.com as I got the best price there..I found out...More
Thank Julie B
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded today
Dear Julie B.,
Thank you for your feedback regarding your recent stay. I am sorry to read that your overall experience could not totally meet your expectations and I would like to take this opportunity to extend my sincere apologies. Rest assured that I take...More
My husband & I am here for a week during the Christmas/New Year season. Simply magical. The facility is Old World historic without being tired. Our 11th floor room facing the river was completely renovated with modern amenities. The best of old and new. Helpful,...More
7 Thank tangohampton
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded January 4, 2018
We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We hope to welcome you again in a near future.
This Hotel was beyond our expectations. Beautiful hotel and so clean. The staff was so nice and helpful. We would stay here again for sure. Great food at the restaurants as well and in a great location for getting around Quebec.More
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded yesterday
We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming you...More
I travel a lot and have experienced many properties over the years. I can say that my stay was one of those rare exceptions where I could not find one fault with my stay. In fact, my expectations were exceeded.
I have stayed here before,...More
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded 2 days ago
Thank you for this detailed and very informative review of your recent Chateau Frontenac stay. We are extremely pleased you enjoyed your stay and the great amenities of our Fairmont Gold product. I will share your great feedback with our teams and we...More
Our stay at the Fairmont Le Chateau Frontenac could not have been more pleasurable. The hotel has been renovated recently to a pristine style that keeps the old glamour intact! Claudia at the reception was extremely helpful and gracious. Marc Antoine, at the Gold concierge...More
Thank A TripAdvisor Member
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 2 days ago
Thank you for this great feedback, we are delighted you had such a fabulous time at our property. We pride ourselves on creating unique and personal experiences for each one of our guests. I will be sharing your wonderful comments with our teams...More