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Fairmont Le Chateau Frontenac

Certificate of Excellence
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Fairmont Le Chateau Frontenac
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4,022 Reviews from our TripAdvisor Community

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Showing 3,077: English reviews
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Vermont
Reviewed yesterday NEW

Amazing hotel in the center of it all. The hotel is glorious in it's carefully appointed rooms and decor. The staff are superb, ever so gracious and accommodating. The restaurant was fantastic as well. We ate on the beautiful veranda overlooking the St. Lawrence. Sublime.

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Helpful?
Thank Gunde-Oskar
New York City, New York
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

We have been staying here for 25 years and look forward to each visit at this magnificent establishment. Le Chateau Frontenac is Quebec City for us. On our most recent visit last week we stayed 5 days in a truly outstanding suite overlooking the river. The personal customer service provided to us by Ms. Carre', the Front Office Director and...

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Helpful?
1Thank R G
About Hotel's Favorite Review
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear R G, Thank you for your continued loyalty to the Château Frontenac, we are honored to be your hotel of choice in Quebec City. We are thrilled you enjoyed your stay again this time and the many delights and charms of Quebec City. We look forward to your next visit and many more. Sincerely, Patricia Carre Front Office Manager

Caraquet, Canada
Reviewed yesterday NEW

We received room #1120... overlooking the Fleuve St Laurent. Cozy room ... not big but okay. The interior of the chateau is beautiful. If you have a chance... use tour of the chateau... they will explain a lot of thing about this beautiful hotel.

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Helpful?
Thank K4th1982
New York City, New York
Reviewed 3 days ago NEW

Beautiful hotel and amazing location; the food here and the bar was beyond all expectations. I recommend the restaurant LE SAM in the hotel ask for MARC EASTMAN -- he is a great waiter; knows everything about everything! LITERALLY.BEST SERVICE EVER!!!!!!!!! the plate of cheeses was delicious --- highly recommended. For concierge ask for DANIELLE! She is super helpful, so...

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Helpful?
Thank siforova
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear siforova, Thank you for sharing your comments on your experience with us. We are delighted that you enjoyed your stay. We hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Front Office Manager

Massachusetts
Reviewed 3 days ago NEW

Excellent service from the moment of arrival. Valet parking was easy, and bell staff attentive. Reception staff were excellent. Room was a little small but had a view of the river. Hotel had that wonderful classic feel. Wine and cheese bar is a must and dinner at SAMs restaurant was delicious. The perfect spot for exploring old Quebec.

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Helpful?
Thank Clapton-Fan
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Clapton-Fan, What a delight to read to your comments regarding your stay at the Chateau. We will most certainly share your great feedback with all our staff members. Looking forward to your next visit! Best regards, Patricia Carre Front Office Manager

Reviewed 4 days ago NEW

I have stayed at the Chateau Frontenac on two occasions in the past and was anxious to see the hotel again while I was visiting family in Quebec City. Because of its stunning location and magnificent architecture, it is still THE place to stay. The hotel's owners should be commended for the work they have done to maintain and restore...

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Helpful?
Thank Auros15342
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Auros15342, Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering. We hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Front office Manager

Melbourne
Reviewed 4 days ago NEWvia mobile

The hotel was exquisite. My room had been recently refurbished and had had considered the needs of a female traveller. Exceptional warm, friendly and efficient service from all staff. Highly recommended.

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Helpful?
1Thank Torster
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Torster, Thank you for this amazing feedback. We are so thrilled you enjoyed the Chateau experience and hope to welcome you again in a near future. Sincerely, Patricia Carre Front Office Manager

Reviewed 4 days ago NEW

The weather wasn't the greatest so spent a lot of time indoors. The hotel was beautiful and full of history. The city of old Quebec is very historic; so the hotel set the perfect vibe for a trip. Yes, it is haunted but I didn't see anything of that sort.

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Helpful?
Thank Tyreek P
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Tyreek P, Being a 125 year old castle, there are amusing old tales. We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future. Sincerely, Patricia Carre Front Office Manager

Montreal, Canada
Reviewed 5 days ago NEW

We stayed at the Chateau for a business meeting. The rooms were a very good size, though the bathroom was small and the doors were even smaller. The bathroom itself was very nice, though a bit awkward that there was no fan...when sharing with someone else, this is important. The hotel has been renovated and the rooms are updated with...

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Helpful?
Thank msalexisgreen
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear msalexisgreen, Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering and deliver a memorable experience for each guest. We hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Front Office Manager

Wantagh, NY
Reviewed 5 days ago NEW

The most exquisite site for every sense! The staff was so gracious you could forget that you don't actually have blue blood and aren't a member of the Elite! Every moment there was perfection. We ate dinner in the restaurant and the food and service were so much more than I dreamed possible. We were celebrating our 47th anniversary, so...

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Helpful?
1Thank Joyce R
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Joyce R, Congratulations on your 47th wedding anniversary! We are so honored you chose to celebrate this special occasion with us and that we were able to make it so memorable. Thank you for taking time to share this great feedback with us and we hope to welcome you again soon. Sincerely, Patricia Carre Front Office Manager

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Location: Canada > Quebec > Quebec City
Price Range: $231 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travelers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travelers.
61 questions
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not talk to Kim at front desk”
siforova, 3 days ago | Read review
“There are no "bad" rooms!!!!!!!!!”
JoyceR334, 5 days ago | Read review
“Try for a view of the seaway”
bigfred2016, 5 days ago | Read review
“Recommend a room with the river view.”
Bowie07, 6 days ago | Read review
“look at the room first”
568jrf, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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