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Fairmont Le Chateau Frontenac

1 Rue des Carrieres, Quebec City, Quebec G1R 5J5 Canada
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Traveler (4516)
Panoramas (136)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#18 of 105 hotels in Quebec City
Travelers' Choice
GreenLeaders Silver level
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer.
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Room & Suite (984)984
Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Kids club
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Breakfast available
Breakfast buffet
Kids' meals
Special diet menus
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
English, French
Hotel links
Special Rate:Get Real - Experience it ALL - Save Up to 20%
6825Reviews111Q+A100Room tips
Traveler rating
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Popular mentions
Raghav Bhardwaj wrote a review Jun 5
Region of Waterloo, Canada1 contribution
We had high expectations for the name that they have for their hotel. We stayed there for a night and it felt like it was just another hotel. When you have such a big name, people expect something out of the ordinary, but they failed to live upto our expectations. Maybe we had unrealistic hopes? The kind of repute they have, warrants guests like us to expect more hospitable and warm experience from them specially if we’re spending $400 a night. I asked the front desk to schedule a hotel tour, but they politely declined saying - I should book a separate paid tour with a third party organization that run tours. To say the least, breakfast could’ve included with the package, like all the other big hotels.
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Date of stay: May 2021
Sleep Quality
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded 1 week ago
Dear raghavalways Can you please contact us at esther.fortin@fairmont.com We're sorry you went through this during your stay with us. We'll wait for your response.
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Jean wrote a review Jun 1
1 contribution
Food was good, swiming pool definitely a plus however king bed wasn't large enough and very surprised to find rough, low-end toilet paper in a hotel room of this standard. Disappoointed, expecting more from this hotel.
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Date of stay: May 2021
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded 2 weeks ago
Good evening Mr Kik0ko0 We would love to have a discussion with you. Can you please contact us at esther.fortin@fairmont.com Thank you for your time
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martinbutler888 wrote a review May 2021
Montreal, Canada711 contributions56 helpful votes
I have stayed multiple times in the past 18 months and this is one of the rare hotel that has kept the same luxury service level as they had pre-covid. They do take the pandemic very seriously and has put in place many safety measures but that does not prevent them to offer all the services that is still permitted by law. Their staff is the most genuine one I've ever met. They truly have the client at heart and this is the case for every department, even the ones we do not usually deal with. In my opinion, this is the only place to stay in Québec City, nothing else comes close.
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Date of stay: April 2021Trip type: Traveled on business
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded May 6, 2021
Hi Martin What a pleasure to read these lines! You're part of the family, we miss you . You know you'll always have a special place in our big castle! Take care and come back as soon as you can!
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Winston22_11 wrote a review Apr 2021
Montreal, Canada27 contributions9 helpful votes
The staff at this beautiful Chateau could not have been nicer! Best location in Quebec City for walking the old city. Unfortunate that the Covid restrictions limited dining options, but we knew this beforehand & had a great, relaxing stay!
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Review collected in partnership with fairmont.com
Date of stay: March 2021
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded Apr 15, 2021
Hi Winston22_11 We are delighted to read you had a great time with us and cannot wait to have our restaurants opened soon! Sincerely
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Steven D’Avignon wrote a review Mar 2021
Quebec City, Canada44 contributions11 helpful votes
I’m from Quebec City and this magical castle is a beautiful opportunity to photography every morning I want to go practice my skills! 🤍🏰 I really love my town and I will be back every year with some new images! 📸
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Date of stay: March 2021Trip type: Traveled solo
1 Helpful vote
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded Mar 22, 2021
Hi Stevenmedia! Thank you for your great comment! We'll wait for you yearly with pleasure!
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$239 - $479 (Based on Average Rates for a Standard Room)
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CanadaQuebecQuebec CityDowntown Quebec City
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Frequently Asked Questions about Fairmont Le Château Frontenac
Which popular attractions are close to Fairmont Le Château Frontenac?
Nearby attractions include Old Quebec (0.07 miles), Quartier Petit Champlain (0.1 miles), and Upper Town (Haute-Ville) (0.09 miles).
What are some of the property amenities at Fairmont Le Château Frontenac?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Le Château Frontenac?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Le Château Frontenac?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Le Château Frontenac?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Fairmont Le Château Frontenac?
Conveniently located restaurants include Restaurant Taniere, Masaru Sushi, and Le Continental.
Are there opportunities to exercise at Fairmont Le Château Frontenac?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Fairmont Le Château Frontenac have an airport shuttle?
Yes, Fairmont Le Château Frontenac offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Fairmont Le Château Frontenac located near the city center?
Yes, it is 0.4 miles away from the center of Quebec City.
Are any cleaning services offered at Fairmont Le Château Frontenac?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Le Château Frontenac?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.