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1 Rue des Carrieres, Quebec City, Quebec G1R 5J5 Canada
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#18 of 105 hotels in Quebec City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer.
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Room & Suite (984)984
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Kids club
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Special diet menus
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French
Hotel links
Special Rate:Get Real - Experience it ALL - Save Up to 20%
Location
Full view
100Great for walkers
Grade: 100 out of 100
122Restaurantswithin 0.3 miles
101Attractionswithin 0.3 miles
Contact
1 Rue des Carrières, Quebec City, Quebec G1R 5J5 Canada
Getting there
Rental CarsSee rental cars from $34/day
6825Reviews111Q+A100Room tips
Reviews
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Popular mentions
We had high expectations for the name that they have for their hotel. We stayed there for a night and it felt like it was just another hotel. When you have such a big name, people expect something out of the ordinary, but they failed to live upto our expectations. Maybe we had unrealistic hopes? The kind of repute they have, warrants guests like us to expect more hospitable and warm experience from them specially if we’re spending $400 a night. I asked the front desk to schedule a hotel tour, but they politely declined saying - I should book a separate paid tour with a third party organization that run tours. To say the least, breakfast could’ve included with the package, like all the other big hotels.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Helpful
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded 1 week ago
Dear raghavalways Can you please contact us at esther.fortin@fairmont.com We're sorry you went through this during your stay with us. We'll wait for your response.
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Food was good, swiming pool definitely a plus however king bed wasn't large enough and very surprised to find rough, low-end toilet paper in a hotel room of this standard. Disappoointed, expecting more from this hotel.
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Date of stay: May 2021
Service
Helpful
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded 2 weeks ago
Good evening Mr Kik0ko0 We would love to have a discussion with you. Can you please contact us at esther.fortin@fairmont.com Thank you for your time
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I have stayed multiple times in the past 18 months and this is one of the rare hotel that has kept the same luxury service level as they had pre-covid. They do take the pandemic very seriously and has put in place many safety measures but that does not prevent them to offer all the services that is still permitted by law. Their staff is the most genuine one I've ever met. They truly have the client at heart and this is the case for every department, even the ones we do not usually deal with. In my opinion, this is the only place to stay in Québec City, nothing else comes close.
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Date of stay: April 2021Trip type: Traveled on business
Helpful
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded May 6, 2021
Hi Martin What a pleasure to read these lines! You're part of the family, we miss you . You know you'll always have a special place in our big castle! Take care and come back as soon as you can!
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The staff at this beautiful Chateau could not have been nicer! Best location in Quebec City for walking the old city. Unfortunate that the Covid restrictions limited dining options, but we knew this beforehand & had a great, relaxing stay!
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Review collected in partnership with fairmont.com
Date of stay: March 2021
Helpful
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded Apr 15, 2021
Hi Winston22_11 We are delighted to read you had a great time with us and cannot wait to have our restaurants opened soon! Sincerely
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+1
I’m from Quebec City and this magical castle is a beautiful opportunity to photography every morning I want to go practice my skills! 🤍🏰 I really love my town and I will be back every year with some new images! 📸
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Date of stay: March 2021Trip type: Traveled solo
1 Helpful vote
Helpful
Response from Superviseur Reception, Guest Services / Front Office at Fairmont Le Château Frontenac
Responded Mar 22, 2021
Hi Stevenmedia! Thank you for your great comment! We'll wait for you yearly with pleasure!
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PRICE RANGE
$239 - $479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont le chateau frontenac hotel quebec city, fairmont hotel quebec city, fairmont quebec city, quebec city fairmont
LOCATION
CanadaQuebecQuebec CityDowntown Quebec City
NUMBER OF ROOMS
610
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Claim Your Listing Frequently Asked Questions about Fairmont Le Château Frontenac
Which popular attractions are close to Fairmont Le Château Frontenac?
Nearby attractions include Old Quebec (0.07 miles), Quartier Petit Champlain (0.1 miles), and Upper Town (Haute-Ville) (0.09 miles).
What are some of the property amenities at Fairmont Le Château Frontenac?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Le Château Frontenac?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Le Château Frontenac?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Le Château Frontenac?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Fairmont Le Château Frontenac?
Conveniently located restaurants include Restaurant Taniere, Masaru Sushi, and Le Continental.
Are there opportunities to exercise at Fairmont Le Château Frontenac?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Fairmont Le Château Frontenac have an airport shuttle?
Yes, Fairmont Le Château Frontenac offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Fairmont Le Château Frontenac located near the city center?
Yes, it is 0.4 miles away from the center of Quebec City.
Are any cleaning services offered at Fairmont Le Château Frontenac?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Le Château Frontenac?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.