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Hotel Must

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Hotel Must
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208 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Montreal
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room was fantastically nice and clean. Love the hardwood floors. Carpets tend to make a room musty. A real modern look. A little miffed at a few details. We reserved as a group for a weekend soccer tournament. The plan was to stay 3 nights and had to book for 4 people but we knew 3 people would be... More 

Helpful?
Thank Canada_eh72
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear Canada_eh72, Thank you for having stayed at the Hotel Must and for taking the time to write a review. We are glad you enjoyed the hotel design, its cleanliness, your hotel room, our team and our aquatic facilities. We are sad of your comment about the breakfast. The fact that it is continental breakfast is announced in our communications.... More 

Montreal, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is a typical 4-star hotel. We stayed there one night with our two children: 3 years old and 11 montsh old. We had our own crib for the baby as they charge for the rental of a crib. Check-in clerk was nice and friendly. The room was functional, clean, as expected. It had a modern look. We loved... More 

Helpful?
Thank Mel_Laurier
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear Mel_Laurier, Thank you for having stayed at the Hotel Must and for taking the time to write this review. We are glad you enjoyed your hotel room and its amenities. It is important to mention that you have made your stay during the busiest summer month: August. The hotel is filled to its capacity. So although our maintenance crew... More 

Mississauga, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

One night stay, as travelling from Halifax. Booked via Hot wire and had a hard time checking in as they hadn't received the confirmation from Hot wire. Subsequently forwarded my email confirmation and all worked out perfectly. No automatic timer on tv or body lotion in bathroom. Bathroom is neat with window in shower however the blind on the window... More 

Helpful?
Thank bdorrington
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear bdorrington, Thank you for having stayed at the Hotel Must and for taking the time to write a review. Our recommendation for your next stay is that you go through our official website. This way, you will be able to see all our types of hotel rooms and their amenities. The hotel room that you got has a window... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I don't normally write reviews but I felt I had to write a review for this hotel! We loved Hotel Must in Quebec city! This hotel is very modern and chic! The room had a beautiful dark laminate floor and ceramic flooring in the bathroom. The main room had a beautiful comfortable bed with drawers underneath and a stylish soft... More 

Helpful?
Thank Dianna M
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear Dianna M, Thank you for having stayed at the Hotel Must. We are glad you enjoyed your stay and have exceptionally written a review about our hotel. Moreover, we appreciate that it is detailed. For guests who do not like the breakfast buffet formula, we recommend our Morning Feast Package. It includes breakfast at Cora restaurant (we share the... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Arrival: -Checked in on my travel day at 5pm, so not to late (Thurs), mentioned to the guy working the front desk that I'm a light sleeper and would prefer to be away from the elevator and vending. He gave me a VERY rude arrogant annoyed attitude look like he was totally put off with my perhaps unreasonable request and... More 

Helpful?
Thank FredfromAb
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear FredfromAb, Thank you for having stayed at the Hotel Must and for taking the time to write a review. Unfortunately, many of the points you mentioned could have been settled during your stay. We are sorry to read those once you completed your stay. We will make the necessary verifications with the front desk's team about the attitude during... More 

Montreal, Canada
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Returned to the Must after trying other hotels, The Hotel Must is a very good bang for your buck. This also is a great hotel for families with there nice pool and water slide. Hotel was packed but still quiet. Gym has nice equipment and is in good condition. Rooms are spacious and clean. Love the beds they are memory... More 

Helpful?
Thank Robin L
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear Robin L, Thank you for having stayed at the Hotel Must and for taking the time to write this interesting review. We are pleased to know that you are back to our hotel. We have transferred your suggestions to the management team. Thank you for your review. We look forward to seeing you again at the Hotel Must. More 

1 review
5 of 5 stars Reviewed July 6, 2016

Everything was super clean. The furniture are new. The room was spacious, especially because of fold-able bed. free parking. The pool was cool but very crowded, especially, at the time we were there, there were two groups of noisy and almost rude boys. The breakfast was simple, but for the hotel price, I was happy that it was complementary. And... More 

Helpful?
Thank rezaphp
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear rezaphp, Thank you for having stayed at the Hotel Must and written this review. We are glad you enjoyed your stay with us. Indeed, our hotel is very new and so is the furniture. For your next stay, if you want more choices than what is offered in our free continental breakfast buffet, we recommend that you opt for... More 

Tiffin, Ohio
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 22, 2016

Our plane into Quebec City landed late and we didn't want to travel into the old part of the city until the following day. This was a perfect place to stay. Room was very nice for 3 people (queen bed and murphy bed). It cost $15 for a taxi ride from the airport, about a 10 min ride. There was... More 

Helpful?
Thank Lynda W
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear Lynda W, Thank you for having stayed at the Hotel Must and taking the time to write this review. We are glad you enjoyed our hotel. Indeed, we are the closest hotel to the Jean-Lesage International Airport. During your next stay, we suggest you to try one of the many restaurants in the area of our hotel including the... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2016 via mobile

Hotel is close to the airport, rooms are ok. Reception is very friendly. Swimming pool is great. Can be crowdy due to large tourist groups who stay for just one night. One advice: skip the breakfast in the hotel and walk 30 seconds to Cora's. It is just across the parking and she serves a truly great breakfast.

Helpful?
Thank Michel H
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear Michael H, Thank you for having stayed at the Hotel Must and taking the time to write this comment. We will share your review with our team. Our hotel sometimes receives large groups but it is very quiet most of the time since our customers are mainly couples who spend a night before catching a flight (since the international... More 

Sao Paulo, SP
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 21, 2016

I'm a business traveler and this is a hotel for families with kids so it wasn't my favorite stay. Also the breakfast was not very good, it looked like it was traditional Canadian French style but not something for me. The room was huge and excellent. Check-in process was quick but check-out took a while. It is very close to... More 

Helpful?
Thank reescal
Les_Hotels_JARO, Responsable relations clients at Hotel Must, responded to this review

Dear reescal, Thank you for having stayed at the Hotel Must and having written this review. We would like to add some details to your comment. Our hotel mainly welcomes families on weekends and during holidays. It's mainly a hotel for the business travelers on week days. Its proximity to the Jean Lesage International Airport (we are the closest hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Located less than 2 km away from the Quebec City International Jean Lesage Airport (YQB) and the major highways, Hotel Must | Quebec City Airport is the closest hotel to the Quebec City airport in town. Hotel Must features 174 trendy rooms with memory foam mattresses, wooden floors and fireplaces. Throughout their stay, guests enjoy free parking as well as a continental breakfast buffet served daily. Alongside the top floor indoor swimming pool, hot tub and water games overlooking the city, the Boston Pizza restaurant and kids amusement centre (Centre d’amusement Carie Factory) adjacent to the building, Hotel Must offers packages that meet every taste and need, including the much appreciated Stay, Park Indoor and Fly Package. ... more   less 

Additional Information about Hotel Must

Address: 1345, Route de l'Aeroport, Quebec City, Quebec G2G 1G5, Canada
Location: Canada > Quebec > Quebec City
Price Range: $94 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Must 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hotel Must Quebec/Quebec City
Hotel Style:
#11 Spa Hotel in Quebec City
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