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Hotel Louisbourg

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Hotel Louisbourg
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144 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Montreal, Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Did not have any hot water in my room both at night and in the morning. We were on the forth floor and half the room is wasted due to the inclined roof. Not much services on the premises as everything is handled at the Acadia a block away. I'm not going back

Helpful?
Thank FrankFMtl
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

We are sorry to read that your stay was not as pleasant as it should have been. We assure you that we take seriously every customer opinion as they help us know what we have done right and what we need to improve. We agree that having no hot water is unacceptable. We have done a follow-up with our staff... More 

Reno, Nevada
Level Contributor
123 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed July 24, 2016

The reviews told us the rooms were small, there is no elevator and the corridors narrow, plus you check in at the hotel around the corner. All true (actually the rooms are very small - combined space on both sides of our full bed was only 2'6", same space at the foot of the bed. Bathroom was 'compact'). But we... More 

Helpful?
Thank Tauberman
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

Thank you very much for taking the time to review our hotel on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us. It makes us happy to know that your room and the included breakfast have met your expectations! Moreover, we are glad to see that the location of our hotel, in the... More 

Hamilton, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 23, 2016

After reading past reviews on this Hotel We weren't expecting a five star, maybe a three. One word will say it all Wonderful. Diffidently a 4+, I would recommend anyone traveling through Quebec City to stop in and stay awhile, Yes it is small but as the saying goes , good things come in small packages, Very clean , friendly... More 

Helpful?
Thank Cole A
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

Thank you very much for taking the time to review our hotel on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us. It is always great to have such positive feedback from our guests! We are glad to see that you received a courteous and professional service from our team and to know... More 

Castro Valley, California
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed July 15, 2016

What a wonderful experience in Vieux Quebec City. I won't repeat all the details of this hotel as, other reviewers are hitting the high points. But, it is totally cute, and the staff is sooo friendly and accommodating. The rooms ARE small, and there is no elevator. But, for that old world experience, I will come here any day. I... More 

Helpful?
Thank Dragonfly972
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

Thank you very much for taking the time to review our hotel on Trip Advisor. We are really thrilled to see that you fully enjoyed your stay with us. It delights us to know that your experience has met your expectations and it pleases us to see that you received a friendly and helpful service from our team! Once again,... More 

Vancouver, Canada
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 28, 2016

Hotels Nouvelle France run a number of hotels. We stayed in Hôtel Louisbourg which is a building right around the corner from where we checked in (which they made clear in the email confirming our booking). I am assuming because it was the off-season, the front desk in our building wasn't staffed so we had to go next door for... More 

Helpful?
Thank W3A
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

Thank you very much for taking the time to review us on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us. It is always great to have such positive feedback from our guests. We are glad to know that your room has met your expectation and that you appreciated the unique, charming and... More 

Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 2, 2016

We booked on Expedia the lowest room available in this area for one night and it was way far from the description was showing Dont trust the little picture on the description ! Room was noisy, we can ear the neighbours ... Not the best experience ! Otherwise the staff were great, polite and helpful.

Helpful?
Thank Alexandre C
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are glad to know that our staff offered you a courteous and helpful service. About the description and the photo on Expedia, be assured that the picture you see on their website are the same pictures you can found on our website and we assure you that... More 

Travelers are raving about these Quebec City hotels

New Brunswick, Canada
2 reviews
4 of 5 stars Reviewed February 14, 2016 via mobile

Great place to say while visiting Old Quebec. Very central hotel to lots of restaurants and shops. Room was small but very clean perfect for us because we wanted to see Old Quebec and didn't want to stay in hotel all weekend. Very confusing that there was no information about checking in by going to another hotel and no close... More 

Helpful?
Thank JordonTrafford
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. We are glad to know that you enjoyed your stay overall with us. It is true that our hotel is perfectly located downtown Quebec City, in the heart of the Old City. That gives you easy access to numerous restaurants, shops and attractions as well. It is true... More 

North Edgecomb, Maine
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 21, 2015

Although the hallways may be narrow compared to modern hotels (as some have commented), this is a charming and very comfortable hotel in the heart of the city. Everything was perfectly maintained and beautiful. The location couldn't have been more perfect for us. Fine dining within a few steps or within a few blocks. Christmas carolers outside our window, the... More 

Helpful?
Thank Dave B
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

We are really happy to see that you had an amazing time while staying at our hotel! It is always nice to hear that we have done well. It is true that hallways are narrow, but it is all due to the authenticity of the building. We are glad that you found our hotel charming and very comfortable. We are... More 

Maine
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 21, 2015

Beautiful building!!!!! everything was so clean. so much fun going down the little corridors. This really felt like Europe. Their were carolers outside our window one evening. Cozy with the stone wall.

Helpful?
Thank Deb B
TommyBernier1, Responsable des relations publiques at Hotel Louisbourg, responded to this review

Thank you for expressing your satisfaction on TripAdvisor. We are thrilled that you enjoyed your stay at our hotel. As you mentioned, our hotel is located within a building that is very authentic. Filled with many corridors, stone walls and a few fire places, our hotel brings you in the heart of the Old Town. We are glad you liked... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed October 17, 2015

We stayed in this hotel October 2015. Very clean rooms! Very friendly staff! Great location! Be prepared for stairs and lots of them! The staff did offer to assist with luggage if needed. We did not find the stairs to be an issue! Conveniently located to all the sights and restaurants. You will appreciate this well run hotel.

Helpful?
Thank vnorris
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Thank you vnorris for this great review about our hotel. We are pleased to see that you enjoyed your recent stay with us and we hope to have the chance to welcome you again. Regards, Sébastien Collin More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hotel Louisbourg is a 22 room hotel located in the heart of Old-Quebec. All our rooms combine an historic ambiance with a more modern comfort. ... more   less 

Additional Information about Hotel Louisbourg

Address: 68 Saint Louis Street, Quebec City, Quebec G1R 3Z3, Canada
Location: Canada > Quebec > Quebec City
Price Range: $66 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Louisbourg 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Louisbourg Quebec/Quebec City
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