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Les Lofts Charest by Les Lofts Vieux-Quebec

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Guests1 room, 2 adults, 0 children
Traveler (19)
Room & Suite (1)


#15 of 49 Specialty lodging in Quebec City
Property amenities
Free High Speed Internet (WiFi)
Free internet
Non-smoking hotel
Self-serve laundry
Room features
Non-smoking rooms
Air conditioning
Good to know
Languages Spoken
6Room tips
Traveler rating
  • 7
  • 13
  • 5
  • 4
  • 1
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Popular mentions
We spent 6 days in a wonderful place. Everything is perfect, there is nothing wrong and the prices are very correct for the place. I highly recommend it. The lofts are really well located to visit the city. A specific parking for your car can be also proposed. Again I highly recommend.
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Response from LesLoftsVieuxQuebec, Manager at Les Lofts Charest by Les Lofts Vieux-Quebec
Responded 1 week ago
Hello, we are happy to see you enjoyed your stay with us. It will be a pleasure to see you again. Thank you for leaving a comment, L'Équipe des Lofts
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We stayed in a loft apartment with queen bed and bunks. Very spacious apartment with full kitchen and laundry facilities. Everything we wanted was available. Front desk staff were very friendly, helpful and knowledgeable, recommending restaurants and giving directions. Parking is available close by. Located outside the Old City, it is an approximately 15 minute uphill walk to get to the walled city. There is an elevator to take you up the first climb. It closes at 7pm. Of course it's all downhill on the way back! We had a very pleasant, comfortable and relaxing stay.
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Response from LesLoftsVieuxQuebec, Responsable réception at Les Lofts Charest by Les Lofts Vieux-Quebec
Responded May 15, 2019
Good day Jude, Thank you so much for this amazing review! Our efforts really pay off when we find out our guest enjoyed their stay with us. It is truly a great pleasure to read your comment. Please, come back anytime! Kind regards,
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Our own apartment with the perks of a hotel. Thanks to the staff for working out the details. Full size washer & dryer, cozy bedroom, fully-equipped kitchen, luxury bathroom. Short walk to great restaurants on Rue Sainte-Joseph.
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Response from LesLoftsVieuxQuebec, Responsable de la réception at Les Lofts Charest by Les Lofts Vieux-Quebec
Responded Mar 31, 2019
Hi Jennafr, We are very happy to read that you liked your stay at Les Lofts Charest! Thank you very much for this good review!! We hope to welcome you again in our beautiful city! Kind regards
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Good and easy communication up front. We had a nice 2 bedroom appt. I liked the shower a lot. Attractive location near the center in an upcoming neighborhood with plenty of dining and bars. Located near the lift.
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Response from LesLoftsVieuxQuebec, Responsable de la réception at Les Lofts Charest by Les Lofts Vieux-Quebec
Responded Dec 26, 2018
Hello 79bartt, Thank you for your review! We are happy that you enjoyed your stay with us. Best regards, The Lofts Team
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We arrived late due to train delay and was shocked to find out that the hotel was closed. We used the buzzer to try to contact someone inside the hotel and the person who answered was super annoyed to a point of yelling. She gave us a code to enter, and then when we got in the lobby, there was a notice that said the front desk is close at 9. I was not notified of this. I found a book on the desk with phone number and contacted them and was given the code to my room. The room is clean. With a coffee maker but there was no outlet. I had to unplug the tv to plug the coffee machine. There were also no easy access to an outlet. No phone service. In the morning, there was a reception, and she was nice and apologetic of the lack of notification, but I told her whoever answered the buzzer SHOULD NOT be in the hospitality business as she was extremely unwelcoming, like you're a pest. Another thing, the flooring is very thin, so you can hear the footsteps form the top floor. Just don't expect amenities, convenience, and comfort of a hotel.
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Response from LesLofts, Responsable de la réception at Les Lofts Charest by Les Lofts Vieux-Quebec
Responded Nov 10, 2018
Hello Bella8_11, We are very sorry to hear that what the Lofts are offering didn't meet your needs. It is a bit different that an regular hotel but we have a 24/7 phone service to answer any questions. We are sorry that the person who took the phone wasn't nice, we will make the follow-up to make that doesn't happen again. We try to be as clear as possible that there is not someone all the time at the front desk on our website and in the confirmation letter, but we understand it might not be read by everybody. Thank you for taking the time to give us your comments, it will help us get better!
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$138 - $278 (Based on Average Rates for a Standard Room)
Les Lofts Charest / Hotel du Jardin
CanadaQuebecQuebec City
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