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Hotel Le St-James

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#21 of 165 Hotels in Montreal
Certificate of Excellence
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467 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Daytona Beach, FL
Level Contributor
473 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location, beautiful property, wonderful people...St James has it all! What a fabulous restored location, in the heart of old town. We have loved our art filled suite and would enjoy staying here again.

Helpful?
Thank Daytonabeachguy
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Bonjour DaytonaBeachguy, Thank you so much for your very kind words. We are very pleased you enjoyed Old Montreal. Thank you once again and we hope to welcome you back soon. Best regards, Elizabeth Glimenaki Vice-President, Sales & Marketing More 

oakville
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment I walk through the front door to the time I leave the Hotel Le St. James, I feel welcome and receive the best customer service of any hotel I have ever stayed in. There is always a reason to come back. I now have made this my number one choice for comfort, service, quality of food and... More 

Helpful?
Thank alwayssunnyhere
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Alwayssunnyhere, Thank you for sharing this excellent review of your stay at Hotel Le St-James. Our team strive every day to give only the very best, personalised service – they will all be delighted to know that you found them to be very helpful and accommodating. Best wishes and see you back very soon, Elizabeth Glimenaki Vice- President, Sales... More 

Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The St.James is a lovely little hotel. The staff were extremely helpful and friendly with all our needs. I love the location in Old Montreal very convenient. The only thing I would have preferred is a room facing the street. We faced in courtyard which was very dark in the room.

Helpful?
Thank Kim E
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Kim E, We are very happy that you enjoyed your stay in Old Montreal. We hope to see you back at the St-James in the near future. With very kind regards, Elizabeth Glimenaki Vice-President, Sales & Marketing More 

London
Level Contributor
198 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located conveniently downtown in the old city of Montreal. We arrived after nearly three weeks travelling throughout Canada and having stayed at similar starred locations however this hotel set a new standard. The hotel is undergoing external refurbishment and our arrival was necessitated double parking where we had to hunt the bell to assist. From that moment... More 

Helpful?
Thank LondonPilot
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Mr. LondonPilot, We are pleased that your wife was happy! It is very nice to hear that you found our reception very friendly and knowledgeable. Happy you both enjoyed your dinning experience in XO Le Restaurant. See you in Montreal real soon. With very kind regards, Elizabeth Glimenaki Vice-President Sales & Marketing More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is quaint yet large enough to offer all the amenities you would want. My biggest complaint is the room wasn't ready on time. After a long lunch and a long walk around old town it was close to normal check in time of 4pm and we still had not received a call. We headed back to hotel and... More 

Helpful?
Thank Scatlanta2
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Bonjour Scatlanta2, It is great to hear that you would stay with us in the future. We are pleased that you found our concierge team over the top! Feel free to contact me on your next stay in Montreal and I will walk you through the different rooms categories in order to find one that would be suitable. Best regards,... More 

Ottawa, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I cannot say enough about this hotel. The common areas and the rooms were stunning and immaculate, the restaurant was fantastic, the staff were absolutely impeccable, the spa was incredible, and the location is perfect. If I could give it more than 5 stars, I would. Well worth every penny!

Helpful?
Thank Kristine D
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Kristine, Thank you so much for your 5 star rating. We are very touched by your kind words. See you back in Montreal in the near future. Sincerely yours, Elizabeth Glimenaki VIce-President, Sales & Marketing More 

NYC
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Location is top. While not in the midst of the tourist crazy Rue St. Paul area, it is a very nice short walk to the Rue St. Paul area. One is surrounded by more historical architecture - and has a lot of character - than if one stayed closer to the business district near St. Catherine shopping street. Concierge -... More 

Helpful?
1 Thank nonfancyfoodperson
LeStJames, Director of Sales at Hotel Le St-James, responded to this review

Dear Guest, We are really grateful for your comments on the recent stay at Hotel Le St-James. We are happy you enjoyed your stay with us, and that our staff has gone above and beyond in terms of service. Thank you for your kind words in reference to our concierge, Laurent. Hotel Le St-James is currently restoring its façade. The... More 

New Jersey
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were upgraded to a junior suite. It was luxurious . The turn down service was wonderful . Loved the bar, check out the delicious nuts! Made with hot sauce and maple syrup. The concierge were terrific . We had never done that before. The keys are electronic and are attached to these huge key chains and you turn them... More 

Helpful?
Thank Cruiser59
LeStJames, Director of Sales at Hotel Le St-James, responded to this review

Dear Guest, We always appreciate positive comments left by our guests. Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles very seriously and try every day to provide that quality customer service that our guests... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I had to cancel last minute because of a medical emergency. I called the hotel at 1am the day of arrival which is within their cancellation policy. The receptionist could not find my reservation which I had modified for an earlier arrival. He eventually found it with the initial dates and cancelled it, even sending me an email confirming the... More 

Helpful?
Thank LilSusB
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear LilSusB, We were very sadden to hear about your medical emergency. We hope that everything is going better. Our Room Division Manager contacted you the following day and reversed all the charges on your credit card. We apologise for any convenient this situation may have caused. With very kind regards, Elizabeth Glimenaki Vice-President, Sales & Marketing More 

Worcester, United Kingdom
Level Contributor
206 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a lovely Hotel in the centre of Miserable Montreal, the rooms are lovely and the hotel is beautiful BUT the service is dreadful trying to get anything is a complete nightmare and ruined our stay and we were woken up on the two nights we stayed at 5AM with banging coming from what sounded like rooms being renovated.... More 

Helpful?
Thank JillyB371
LeStJames, Director of Sales at Hotel Le St-James, responded to this review

Dear guest, Thanks you for taking the time to share your feedback on TripAdvisor. Being woken up abruptly is never pleasant and we apologise if this was the case that particular morning! We assure that the work being done on the façade of the building does not start before 9h00 am. It is unlikely that the noise that woke you... More 

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Staying in Quartier International

Neighborhood Profile
Quartier International
Designed to connect and beautify unused space, today the Quartier International is like a transversal piece of modern art. The distinctive design flair is most apparent at its focal point, the Palais des Congres, a convention center and retail space with a multi-colored glass exterior and an equally bold interior motif. Outdoors too, the Quartier is friendly towards public art exhibits along its stylish, plotted city squares, with extra-wide sidewalks meant to encourage long strolls and shaded benches available for absorbing the atmosphere. Fresh air and promenades characterize the area, from the foliage of Victoria Square to the fountain of Place Jean-Paul Riopelle, while the restaurants along Rue Saint-Antonie Ouest and Metro stops modeled in the Parisian style give off European glamour.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more   less 

Additional Information about Hotel Le St-James

Address: 355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
Location: Canada > Quebec > Montreal > Quartier International
Price Range: $282 - $1,072 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Le St-James 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hotel Le St James
Le St James Hotel
Hotel Style:
#4 Romantic Hotel in Montreal
#6 Spa Hotel in Montreal
#15 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
#35 Family Hotel in Montreal
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