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St Paul Hotel

Traveler (365)
Room & Suite (169)
Dining (23)

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About

#51 of 414 hotels in Montreal
Location
4.6
Cleanliness
4.4
Service
4.3
Value
4.0
Nestled in an original Beaux-Arts building in the historic quarter of Old Montreal, the St Paul opened in 2001 as Canada’s first ever boutique hotel. The 119-room property, designed by Montreal-based design firm Borrallo Interiors offers a timeless blend of past and present, and an innovative design that maintains the integrity of the building’s original architecture. Bold juxtapositions of colour and texture heighten the senses and transport guests on a visual journey throughout their stay. Masculine elements like straight cuts and strong lines collide with feminine expressions found in the fashion-inspired fabrics to create a soothing paradox. In addition to providing our guests with an outstanding location, service and amenities, we are committed to environmental sustainability and engaged in local sourcing. - Energy conservation program - Waste reduction - Sustainable sourcing - Water conservation. Numéro de licence de la Corporation de l'industrie Touristique du Québec (CITQ) 160311
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Snack bar
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
City View
Languages Spoken
English, French, Chinese
Traveler Insights
This summary was created by AI, based on 31 recent English reviews.
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Many travelers commend the St Paul Hotel for its commendable cleanliness, cozy rooms, and distinctive, stylish atmosphere with a blend of modern and old-world interiors. It is praised for its excellent location, making nearby attractions easily accessible. Guests have also appreciated the well-furnished rooms and amenities like a gym and bar, though some found the bathtubs challenging. Some guests faced issues with noise and temperature control. The hotel's value and comfort received mixed reviews, but its service, especially from specific staff members, often earns rave reviews.
Location
Central
Atmosphere
Stylish
Rooms
Comfortable
Value
Overpriced
Cleanliness
Spotless
Service
Efficient
Amenities
Well-appointed
Location
Central
Travelers commend the St Paul Hotel for its excellent location, which is in close proximity to many attractions, restaurants, and shops, making everything a walkable distance.
  • Emily L
    Emily L
    Aug 2023 163 contributions
    ...The location is about a 10 minute walk to the Basilica and many restaurants and the pier...
  • Alejandro O
    Alejandro O
    Aug 2023 2 contributions
    The St. Paul has an excellent location within the Old Montréal...
  • Jaclyn D
    Jaclyn D
    Jul 2023 8 contributions
    Great location in the heart of Old Montreal...
  • T B
    T B
    Jun 2023 5 contributions
    ...The location of St Paul Hotel puts you steps away from fine dining restaurants, boutique shops, museums, and other attractions...
  • Malcolm G
    Malcolm G
    Jun 2023 52 contributions
    ...Good location on the edge of the Historic District...
  • OnAir30922676821
    OnAir30922676821
    Jun 2023 1 contribution
    Great location and great hotel to stay in...
  • Marco M
    Marco M
    Apr 2023 497 contributions
    This "luxury" hotel has not much to offer other than its location...
  • mary B
    mary B
    Apr 2023 1 contribution
    ...Location is amazing, everything is walkable distance...
  • Denise M
    Denise M
    Jul 2022 2 contributions
    ...First the location is fantastic and it was great to walk around Old Montreal and take in the sites...
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Atmosphere
Stylish
Travelers have praised the hotel for its distinctive, stylish, and warm atmosphere, with a unique blend of modern and old-world interiors. The rooms were described as comfortable, cosy, clean, and spacious.
  • Alix d
    Alix d
    Aug 2023 1 contribution
    ...Our family stayed in several rooms, each very comfortable and spacious, with its own cosy but edgy European vibe... Loved the breakfasts in the scenic dining room...
  • Alejandro O
    Alejandro O
    Aug 2023 2 contributions
    ...The rooms are spacious, with lots of light and good views...
  • OnAir30922676821
    OnAir30922676821
    Jun 2023 1 contribution
    ...Loved the vibe and the interior design, very comfortable bedding. Had so much fun at the bar, great cocktails and beautiful atmosphere in the evening...
  • Malcolm G
    Malcolm G
    Jun 2023 52 contributions
    ...There was a constant "Humming" noise in the room... Bell hop was hard to find...
  • T B
    T B
    Jun 2023 5 contributions
    ...The rooms are comfortably appointed and the staff goes out of their way to accommodate your needs...
  • Jona G
    Jona G
    Apr 2023 1 contribution
    ...Rooms were cozy, clean and beds were comfortable...
  • mary B
    mary B
    Apr 2023 1 contribution
    ...The room was very clean and beds were comfy...
  • Dannielle S
    Dannielle S
    Mar 2023 1 contribution
    I am in love with the ambience of this sweet hotel...
  • Cina O
    Cina O
    Mar 2023 12 contributions
    St Paul hotel is strategically situated, staff is nice and welcoming and the rooms have all conforts to make your stay unforgettable...
  • Marta H
    Marta H
    Nov 2022 2 contributions
    ...Spotless, high-ceiling and with canopy beds...
  • I Am Dia
    I Am Dia
    Sep 2022 1 contribution
    ...The upscale interiors are a unique blend of modern and old world which has become my home away from home with a non-hotel feel!...
  • Eddie
    Eddie
    Sep 2022 1 contribution
    Since we arrived we were surprised by the look and style of the hotel, including the room. Very warm and stylish modern design... It has a very distinct decor with artworks around and the drinks were excellent and the food was top notch...
  • nacho b
    nacho b
    Aug 2022 1 contribution
    ...A room so nice that makes you feel like home...
  • Marta B
    Marta B
    Aug 2022
    ...The room is clean, spacious and cosy...
  • Denise M
    Denise M
    Jul 2022 2 contributions
    ...The rooms are updated and I slept so well there...
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Rooms
Comfortable
The rooms are generally appreciated for being spacious, comfortable, and clean, however, some travelers faced issues with room facilities like noise and temperature control.
  • Alix d
    Alix d
    Aug 2023 1 contribution
    ...Our family stayed in several rooms, each very comfortable and spacious, with its own cosy but edgy European vibe...
  • Lucas O
    Lucas O
    Aug 2023 1 contribution
    I loved staying at the Hotel St. Paul. The rooms were large and really comfortable...
  • Scott K
    Scott K
    Aug 2023 8 contributions
    ...Our room was on the 6th floor and we were fortunate to meet our maid Teresa...
  • Emily L
    Emily L
    Aug 2023 163 contributions
    The hotel offers good value for what you receive... Our room was clean and exactly what we needed...
  • Alejandro O
    Alejandro O
    Aug 2023 2 contributions
    ...The rooms are spacious, with lots of light and good views...
  • Jaclyn D
    Jaclyn D
    Jul 2023 8 contributions
    ...Our room faced the front and had a nice view but our bed was broken and sunken in in the middle and our AC didn’t work and they had to control it from downstairs... Overall, it was decent and we didn’t spend a ton of time in our room...
  • CincyStewie
    CincyStewie
    Jun 2023 150 contributions
    ...Thermostats are not controlled in room, that took a night of being uncomfortable to ask about...
  • Malcolm G
    Malcolm G
    Jun 2023 52 contributions
    ...There was a constant "Humming" noise in the room... (I understand that there were limited, upgrade rooms in the building with walk-in shower but non were available during our two night stay)...
  • T B
    T B
    Jun 2023 5 contributions
    ...The rooms are comfortably appointed and the staff goes out of their way to accommodate your needs...
  • OnAir30922676821
    OnAir30922676821
    Jun 2023 1 contribution
    ...Also rented a spacious meeting room ...
  • Marco M
    Marco M
    Apr 2023 497 contributions
    ...Rooms are specious, but lack in comfort... Rooms feature large, high tubs that may be challenging for certain people to get into...
  • Jona G
    Jona G
    Apr 2023 1 contribution
    We stayed at the St-Paul Hotel during Easter weekend... They went beyond to make my family of 5 comfortable... Rooms were cozy, clean and beds were comfortable... We had a suite with a kind and a room wit 2 queens...
  • mary B
    mary B
    Apr 2023 1 contribution
    ...The room was very clean and beds were comfy...
  • Cina O
    Cina O
    Mar 2023 12 contributions
    St Paul hotel is strategically situated, staff is nice and welcoming and the rooms have all conforts to make your stay unforgettable...
  • Branko M
    Branko M
    Dec 2022 7 contributions
    This hotel looks old and tired... When you pay more than $400 per night you expect better...
  • Marta H
    Marta H
    Nov 2022 2 contributions
    This is the PERFECT hotel to stay in for a getaway the in heart of Old Montreal... Spotless, high-ceiling and with canopy beds... It really made our trip the best experience and would 100% recommend if you are looking to stay in Montreal...
  • Iain S
    Iain S
    Nov 2022 1 contribution
    Our team was more than impressed with the meeting space, their rooms, and the overall hotel space...
  • Bella Ela
    Bella Ela
    Sep 2022 1 contribution
    ...The hospitality in this hotel has been nothing short of “Service Excellence” The rooms are clean and super comfortable...
  • nacho b
    nacho b
    Aug 2022 1 contribution
    Lots of small things add up to the best imaginable hotel stay... A room so nice that makes you feel like home...
  • Denise M
    Denise M
    Jul 2022 2 contributions
    ...The rooms are updated and I slept so well there... The room was a great size so we could have breakouts and they supplied all of our A/V needs...
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Value
Overpriced
Travelers' opinions on the hotel's value varied, with some finding it overpriced and lacking in comfort, while others considered it good value for money and praised its style and service.
  • Emily L
    Emily L
    Aug 2023 163 contributions
    The hotel offers good value for what you receive... The bedding wasn't premium, nor were the towels but they were clean and perfectly fine... If you're looking for a premium room, i'd stay away as this has a more "that will do vibe" For example, the TV was sitting in an odd spot on a table not made for TV's...
  • Jaclyn D
    Jaclyn D
    Jul 2023 8 contributions
    ...They wanted $40 a day for parking when across the street we were able to park for $19 CAD a day and come and go as we pleased….we didn’t cause we walked everywhere or took the metro. For the price it would have been nice to have breakfast included...
  • Marco M
    Marco M
    Apr 2023 497 contributions
    ...Rooms are specious, but lack in comfort... Overall, this boutique hotel does not deserve its luxury price point, as other Marriott brands offer better value and comfort...
  • Jona G
    Jona G
    Apr 2023 1 contribution
    ...Bang for dollars is probably among my top lifetime...
  • Branko M
    Branko M
    Dec 2022 7 contributions
    ...When you pay more than $400 per night you expect better...
  • Marta H
    Marta H
    Nov 2022 2 contributions
    ...It is a gorgeous building and it only gets more breathtaking when you walk in (the warmest welcoming lobby with a fireplace and classy furniture)...
  • Bella Ela
    Bella Ela
    Sep 2022 1 contribution
    ...I usually offer suggestions for improvements, but there is absolutely nothing that could be improved – you have set the bar very high...
  • Eddie
    Eddie
    Sep 2022 1 contribution
    ...Very warm and stylish modern design...
  • I Am Dia
    I Am Dia
    Sep 2022 1 contribution
    ...Thanks for your kindness and patience - much appreciated!...
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Cleanliness
Spotless
Travelers generally found the hotel's cleanliness to be commendable, describing rooms as clean, cozy, and even spotless.
  • Emily L
    Emily L
    Aug 2023 163 contributions
    ...Our room was clean and exactly what we needed. The bedding wasn't premium, nor were the towels but they were clean and perfectly fine...
  • Scott K
    Scott K
    Aug 2023 8 contributions
    ...Our room was on the 6th floor and we were fortunate to meet our maid Teresa...
  • Malcolm G
    Malcolm G
    Jun 2023 52 contributions
    ...The shower was in a very high sided bath... Reception area was very plain and functional...
  • mary B
    mary B
    Apr 2023 1 contribution
    ...The room was very clean and beds were comfy. The surroundings seem safe and clean...
  • Jona G
    Jona G
    Apr 2023 1 contribution
    ...Rooms were cozy, clean and beds were comfortable...
  • Marta H
    Marta H
    Nov 2022 2 contributions
    ...Spotless, high-ceiling and with canopy beds...
  • Marta B
    Marta B
    Aug 2022
    ...The room is clean, spacious and cosy... Undoubtetly, one of the best hotels I personally have ever been in!...
  • Denise M
    Denise M
    Jul 2022 2 contributions
    ...The rooms are updated and I slept so well there...
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Service
Efficient
Travelers praise the hotel's service for being efficient, helpful, and friendly, particularly noting the exceptional service from specific staff members.
  • Lucas O
    Lucas O
    Aug 2023 1 contribution
    ...The service was professional, and the hotel is well-located, which makes things easier...
  • Emily L
    Emily L
    Aug 2023 163 contributions
    The hotel offers good value for what you receive... Staff are friendly and helpful- especially the valet... Our room was clean and exactly what we needed...
  • T B
    T B
    Jun 2023 5 contributions
    ...The rooms are comfortably appointed and the staff goes out of their way to accommodate your needs...
  • Samuel Fee
    Samuel Fee
    Jun 2023 1 contribution
    ...A valet named Khaled approached me and put my mind at ease. He was in incredibly friendly, explaining Old Montreal and the layout of where I was... The hotel and the city should be proud to have someone like Khaled to represent them...
  • mary B
    mary B
    Apr 2023 1 contribution
    ...Staff and service was very friendly and helpful. The room was very clean and beds were comfy... I definetely recommend a stay at this Hotel for families and couples...
  • Dannielle S
    Dannielle S
    Mar 2023 1 contribution
    ...Gabriel was the friendly face greeting me for breakfast... He understands what customer service is and what it takes to elevate the experience for customers...
  • Cina O
    Cina O
    Mar 2023 12 contributions
    ...St Paul hotel is strategically situated, staff is nice and welcoming and the rooms have all conforts to make your stay unforgettable. Special thanks to Gabriel who shared some insightful information about Montréal, the Canadian culture and gave us good recommendations... We traveled with one child and everything went beyond expectations...
  • Kirstin
    Kirstin
    Mar 2023 3 contributions
    ...Make sure to get acquainted with Gabriel as he is incredibly friendly and knowledgeable...
  • Chris S
    Chris S
    Jan 2023 2 contributions
    ...Lorianne (SP) at the reception desk was very nice and helpful... I would recomend the St. Paul hotel to everyone I know...
  • See T
    See T
    Jan 2023 1 contribution
    Great service received at your hotel, especially by Kaled...
  • Marta H
    Marta H
    Nov 2022 2 contributions
    ...The front desk staff is extremely efficient, pleasant and helpful, and made the experience of staying at St Paul Hotel even more enjoyable by going above and beyond to make our stay comfortable. From the start the check-in was done extremely fast and they were more than happy to give us a list of recommendations to explore the city... It really made our trip the best experience and would 100% recommend if you are looking to stay in Montreal...
  • Iain S
    Iain S
    Nov 2022 1 contribution
    ...The food service was spectacular as was all the help from Joanie, our Group coordinator from Hotel St. Paul. She really helped make our meeting easy...
  • luis c
    luis c
    Oct 2022
    ...Khalid at the main entrance was great with suggestions and helping with heating up our baby food daily...
  • Tyler H
    Tyler H
    Oct 2022 2 contributions
    Just checked in my hotel room for the week and the staff was very friendly and helped me right away. Khaled immediately took our luggage and brought it to my room and was very friendly in the process...
  • Eddie
    Eddie
    Sep 2022 1 contribution
    ...The service was very attentive and fast and they were available any time of the day...
  • Bella Ela
    Bella Ela
    Sep 2022 1 contribution
    There was absolutely no issue that was not addressed when working with Joanie Gueye, Events Coordinator, and the St Paul Hotel, all was in a timely and with satisfactory results. We were particularly impressed with how Joanie anticipated our needs (periodically coming by the Salle 2 to check with us)... The hospitality in this hotel has been nothing short of “Service Excellence” The rooms are clean and super comfortable... The banquet staff was highly attentive to every detail and very professional... Thanks again for your help; I am sure our group will be back again... You’ve made a customer for life...
  • I Am Dia
    I Am Dia
    Sep 2022 1 contribution
    ...On my last visit I was so impressed with Khaled, he was an exceptional representation of the hotel and went above and beyond to make sure I got my ride while juggling bags and umbrella! Thanks for your kindness and patience - much appreciated!...
  • nacho b
    nacho b
    Aug 2022 1 contribution
    Lots of small things add up to the best imaginable hotel stay... Someone always in the door with a smile waiting to help with the luggage... A staff that is always ready to help and can deal with problems rapidly and thoroughly...
  • Marta B
    Marta B
    Aug 2022
    Our stay at the hotel was short but excellent... The service is friendly and is willing to help you in whatever you need... Undoubtetly, one of the best hotels I personally have ever been in!...
  • Denise M
    Denise M
    Jul 2022 2 contributions
    ...The rooms are updated and I slept so well there. I worked with Joanie at the St. Paul for all my meeting and hotel needs... She was on site and I was able to reach her in minutes if I had any questions... The room was a great size so we could have breakouts and they supplied all of our A/V needs...
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Amenities
Well-appointed
Travelers appreciate the spacious, clean, well-furnished rooms, and the availability of facilities like a gym, bar, and meeting rooms. Some, however, found the high bathtubs challenging.
  • Nora C
    Nora C
    Sep 2023 3 contributions
    ...Breakfast was very good with lot of choices of hot and cold items. highly recommend for travellers to Montreal... Vert convenient for port access...
  • Alix d
    Alix d
    Aug 2023 1 contribution
    ...Fantastic stay at the St. Paul in both July and August 2023 - beautiful boutique hotel, with superb architecture and design elements in landmark building in the heart of historic old Montreal. Our family stayed in several rooms, each very comfortable and spacious, with its own cosy but edgy European vibe... Stunning river and city views... Staff were multi-lingual, charming and attentive... Loved the breakfasts in the scenic dining room... Great restaurant options in the immediate vicinity after drinks in the hotel’s very groovy @Paul bar... Many thanks to the wonderful St. Paul team for making our visits so memorable...
  • Alejandro O
    Alejandro O
    Aug 2023 2 contributions
    The St. Paul has an excellent location within the Old Montréal. It is only 2-3 minutes walking distance from the old harbor, with its restaurants and shops... The rooms are spacious, with lots of light and good views... A visit to the bar is an absolute must (excellent cocktails!)...
  • Lucas O
    Lucas O
    Aug 2023 1 contribution
    I loved staying at the Hotel St. Paul. The rooms were large and really comfortable... There's also a small gym in case you want to lose some extra weight... The service was professional, and the hotel is well-located, which makes things easier...
  • Jaclyn D
    Jaclyn D
    Jul 2023 8 contributions
    ...Great location in the heart of Old Montreal. The hotel was beautiful from the outside with a very nice bar inside... They wanted $40 a day for parking when across the street we were able to park for $19 CAD a day and come and go as we pleased….we didn’t cause we walked everywhere or took the metro... For the price it would have been nice to have breakfast included... Overall, it was decent and we didn’t spend a ton of time in our room...
  • T B
    T B
    Jun 2023 5 contributions
    ...The location of St Paul Hotel puts you steps away from fine dining restaurants, boutique shops, museums, and other attractions. We were able to walk to a Cirque du Soleil show... The rooms are comfortably appointed and the staff goes out of their way to accommodate your needs... We would definitely book again the next time we are in Montréal!...
  • Malcolm G
    Malcolm G
    Jun 2023 52 contributions
    ...Good location on the edge of the Historic District... The shower was in a very high sided bath... (I understand that there were limited, upgrade rooms in the building with walk-in shower but non were available during our two night stay)...
  • Marco M
    Marco M
    Apr 2023 497 contributions
    ...Rooms feature large, high tubs that may be challenging for certain people to get into...
  • mary B
    mary B
    Apr 2023 1 contribution
    We discovered this Gem of a hotel in the main street of old Montreal, right beside downtown. Location is amazing, everything is walkable distance... Staff and service was very friendly and helpful... The room was very clean and beds were comfy... The surroundings seem safe and clean... I definetely recommend a stay at this Hotel for families and couples...
  • Chris S
    Chris S
    Jan 2023 2 contributions
    Very nice hotel in a great spot... On to Browmont to a ski resort for some fun there... I would recomend the St. Paul hotel to everyone I know...
  • Branko M
    Branko M
    Dec 2022 7 contributions
    ...When you pay more than $400 per night you expect better...
  • Marta H
    Marta H
    Nov 2022 2 contributions
    This is the PERFECT hotel to stay in for a getaway the in heart of Old Montreal. It is a gorgeous building and it only gets more breathtaking when you walk in (the warmest welcoming lobby with a fireplace and classy furniture)... The front desk staff is extremely efficient, pleasant and helpful, and made the experience of staying at St Paul Hotel even more enjoyable by going above and beyond to make our stay comfortable... Spotless, high-ceiling and with canopy beds... It really made our trip the best experience and would 100% recommend if you are looking to stay in Montreal...
  • luis c
    luis c
    Oct 2022
    ...Fantastic upgrade from front desk. Walking distance to great restaurants and sites... Khalid at the main entrance was great with suggestions and helping with heating up our baby food daily...
  • Tyler H
    Tyler H
    Oct 2022 2 contributions
    Just checked in my hotel room for the week and the staff was very friendly and helped me right away. Khaled immediately took our luggage and brought it to my room and was very friendly in the process... I am very much looking forward to me stay here...
  • Eddie
    Eddie
    Sep 2022 1 contribution
    ...The service was very attentive and fast and they were available any time of the day... It has a very distinct decor with artworks around and the drinks were excellent and the food was top notch... Galleries, museums and restaurant at walking distance... Also loved how close to the Old Port it is!...
  • Bella Ela
    Bella Ela
    Sep 2022 1 contribution
    ...Numerous conference attendees commented on the quality of the food, the service, and an overall positive attitude toward the conference site and the space that Joanie was able to arrange last minute for us. The hospitality in this hotel has been nothing short of “Service Excellence” The rooms are clean and super comfortable... The banquet staff was highly attentive to every detail and very professional...
  • I Am Dia
    I Am Dia
    Sep 2022 1 contribution
    ...I have to say this hotel is by far one of my favorites! The upscale interiors are a unique blend of modern and old world which has become my home away from home with a non-hotel feel!... On my last visit I was so impressed with Khaled, he was an exceptional representation of the hotel and went above and beyond to make sure I got my ride while juggling bags and umbrella!...
  • Marta B
    Marta B
    Aug 2022
    Our stay at the hotel was short but excellent... The room is clean, spacious and cosy... The bar offers a great variaty of high quality products and a decortation that is a must see... Undoubtetly, one of the best hotels I personally have ever been in!...
  • nacho b
    nacho b
    Aug 2022 1 contribution
    Lots of small things add up to the best imaginable hotel stay... Someone always in the door with a smile waiting to help with the luggage... A staff that is always ready to help and can deal with problems rapidly and thoroughly... A room so nice that makes you feel like home... A restaurant that offers great food and cocktails that fill not only your stomach but also your joy...
  • Denise M
    Denise M
    Jul 2022 2 contributions
    ...The rooms are updated and I slept so well there... She was on site and I was able to reach her in minutes if I had any questions... The room was a great size so we could have breakouts and they supplied all of our A/V needs...
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Arianne G wrote a review Nov 26
1 contribution
Terrible experience at this hotel having clothes stolen from my room. The hotel was very negligent ignoring all of my emails to request help, and not doing a due diligence search. I've also had a friend share a similar experience of her things being stolen from this hotel so stay away!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: do not stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded 2 days ago
Dear Arianneg168, Thank you for reviewing the hotel. I would like to firstly assure you that your emails and phone calls were not ignored. Our supervisors and the Director of the front desk have been in contact with you by email and by phone since your first call on friday. As our staff has mentioned we have been in contact with the housekeeper and our drycleaning service and unfortunatly your item was not found. This situtation is not a regualr occurance, we retain lost items in the lost and found for 3 months, if they are found in the room and we take this very seriously. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen J wrote a review Nov 21
1 contribution
The service from both Patricia and Clemence was top notch. They ensure all the details of our meeting and stay were look after and were responsive on site when we had an issue with the projector. All in all a great experience.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CristinaOlivotto wrote a review Oct 2023
Geneva, Switzerland321 contributions99 helpful votes
The building of the hotel is beautiful and very well located, the hall perfectly refurbished. Unfortunately the rooms are definetely not up to the standard: bathrooms, lift, furniture look old and are not maintained. But what bothered me the most are the tiny beds, the keys not working, the bad services, the old shower.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded Oct 23, 2023
Dear Cristina O, Thank you for taking the time to share your recent experience at our Boutique Hotel. We are pleased to hear that you enjoyed the location. Our rooms, hallways and lift are refurbished every year to better our services. We also offer a variety of different bed types from double beds to Kings, depending on the reservation made. We hope we can welcome you back in the future and change your mind about our hotel. Regards, Jennifer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Igor G wrote a review Oct 2023
Toronto, Canada22 contributions2 helpful votes
The room is pretty good. It was clean and comfortable. My problem with the hotel is the absence of any Platinum member benefit. I was denied breakfast and even a bed change from a queen to a king, which is a huge deal when you have a baby with you. Total lack of understanding of the hotel.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded Oct 23, 2023
Dear igorg303, Thank you for taking the time to share your experience. We understand your frustration, however, as a member of Design Hotels, affiliated with Marriott, as per Marriott we cannot offer the same amenities as one of their properties. While we try to accommodate Platinum members as much as possible with free upgrades, we have been very busy this past month and they are based on availability and not a guarantee at Design Hotels. This is the same for Breakfast, unfortunately we are not allowed to include it, however bonus points are offered. We hope this explains the situation that occurred during your stay and that you will give us another chance in the future. Kind Regards, Jennifer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Davi wrote a review Sep 2023
Esher, Surrey6 contributions2 helpful votes
A mixed bag. The building and the location are great. The bar is fabulous, great ambience, bartender, cocktails. There are ni e furnishings throughout, velvet cushions etc, it all looks good. But there were a few negatives. Breakfast was poor, not a good range at all and pretty disappointing. In the room, a tap came off the wall, the shower very old fashioned and at a terrible height for anyone over 5 feet tall. A half drunk bottle of wine in the mini bar. It was all a bit chaotic. Still, the serrano ham croquettes in the bar make it all worthwhile.
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Date of stay: September 2023Trip type: Traveled solo
Room Tip: The cocktails are great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded Sep 21, 2023
Dear anddav2015, We appreciate you taking the time to share your experience at our Hotel and bar. We are pleased to hear that you enjoyed your time at the bar. We are sorry to hear that you did not enjoy the breakfast and that the bathroom did not meet your needs. We have also informed our staff about the problem with the mini bar, this is not a problem that usually occurs at the hotel. We hope to be able to welcome you back and change your mind about our hotel. Kind Regards, Jennifer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nora C wrote a review Sep 2023
Leesburg, Florida3 contributions
Clean and very comfortable. Staff very helpful. Breakfast was very good with lot of choices of hot and cold items. highly recommend for travellers to Montreal. Vert convenient for port access. Good restaurants nearby.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded Sep 27, 2023
Dear noracP182NW, Thank you for taking the time to share your experience at our Boutique Hotel. We are pleased to hear that you enjoyed your stay from the comfortable rooms and our breakfast buffet. Hopefully we will be able to welcome you back to the hotel on your next visit to Montreal. Best Regards, Jennifer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucas O wrote a review Sep 2023
1 contribution
I loved staying at the Hotel St. Paul. The rooms were large and really comfortable. There's also a small gym in case you want to lose some extra weight. The service was professional, and the hotel is well-located, which makes things easier.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded Sep 12, 2023
Dear 946luc12-10, Thank you for taking the time to share your recent experience at our Boutique Hotel. We are pleased to read that you enojoyed your stay from the large comfortable room to the gym. On behalf of the staff we hope to welcome you back to the hotel on your next visit to Montreal. Kind Regards, Jennifer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alejandro O wrote a review Aug 2023
2 contributions
The St. Paul has an excellent location within the Old Montréal. It is only 2-3 minutes walking distance from the old harbor, with its restaurants and shops. The rooms are spacious, with lots of light and good views. Service is impeccable!!! A visit to the bar is an absolute must (excellent cocktails!)
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded Aug 30, 2023
Dear Alejandro O., Thank you for taking the time to share your recent experience at Hotel St. Paul. On behalf of the staff we are pleased to hear that you enjoyed your stay from the spacious rooms to the cocktails at @POL. We hope to be able to welcome you back to the hotel on your next visit to Montreal. Kind regards, Jennifer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alix d wrote a review Aug 2023
1 contribution
Fantastic stay at the St. Paul in both July and August 2023 - beautiful boutique hotel, with superb architecture and design elements in landmark building in the heart of historic old Montreal. Our family stayed in several rooms, each very comfortable and spacious, with its own cosy but edgy European vibe. Stunning river and city views. Staff were multi-lingual, charming and attentive. Loved the breakfasts in the scenic dining room. Great restaurant options in the immediate vicinity after drinks in the hotel’s very groovy @Paul bar. Many thanks to the wonderful St. Paul team for making our visits so memorable. We can’t wait to return!
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded Aug 28, 2023
Dear Alix D, Thank you for taking the time to share your experiences at our Boutique Hotel. We are pleased to hear that you and your family enjoyed their stay with us from the rooms to the @POL resto-bar. On behalf of the staff it would be our honor to welcome you back on your next visit to Montreal, Kind regards, Jennifer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dharmadoo wrote a review Aug 2023
Nelson, Canada45 contributions18 helpful votes
We booked this hotel based on price, location& on-line reviews, we were not disappointed. We arrived late at night by uber from airport and were greeted by pleasant bi-lingual, front desk staff. There is a bar on the ground floor & we had been travelling all day so decided to have a drink & snack before we went to our room. Sadly there no were snacks being served as it was 11pm, so we settled for a drink. Staff were very friendly & bi-lingual. Had we realized how close we were to other bars, restaurants & old Montreal itself, we would have walked 5 minutes to get a light supper. Hopefully this tip will help fellow travellers. The room was clean & decorated in a very modern minimalist style, which was fine by us. It had everything we needed, as did the bathroom. I had called ahead and asked for extra clothes hangers as I had read reviews saying that there were not enough. I am glad I did as we only had carry-on weekend luggage and still snuggled to hang our clothing on what was provided. I had read that rooms on floor number 10 were noisy due to the air-conditioning equipment, but we didn't experience any noise at all on that floor and had a great sleep. I had read that the shower head was very low, it was fine for us but we are only average height people, maybe if you are 6 foot 6 inches then you would find it low. We didn't eat breakfast at the hotel as it was very expensive, but just a 2 minute walk away were many cafes and restaurants in which to eat breakfast or grab a snack. There's also a little, green, park-like area right around the corner with picnic tables and benches. A 5 minute walk around the corner finds you in the heart of Old Montreal with quaint cobbled streets lined with shops, cafes, bars galore . A further 5 minute walk & you're in the Old Port area. A 5 minute walk in the other direction and you can find a metro station. It really was a convenient hotel, close to everything that we wanted & needed. The price was what one would expect to pay for a hotel in the location that it was in and we would stay there again.
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Date of stay: June 2023
Value
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Trip type: Traveled as a couple
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Response from Jennifer Simard, Guest Services / Front Office at St Paul Hotel
Responded Aug 28, 2023
Dear dharmadoo, On behalf of the staff we would like to thank you for taking the time to share your recent experience at our Boutique Hotel. We are pleased to hear that you enjoyed your stay with us from the bar, the rooms and location of the hotel. Our front desk staff can provide different suggestions for food and activities upon request, as well as the opening and closing of those places. We hope to be have the pleasure to welcome you back to the hotel on your next visit to Montreal. Best Regards, Jennifer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$178 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel st paul, st paul hotel
LOCATION
CanadaQuebecMontrealVieux-Montreal (Old Montreal) / Ville-Marie
NUMBER OF ROOMS
119
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ST PAUL HOTEL $170 ($̶1̶8̶9̶) - Updated 2023 Prices & Reviews - Montreal, Quebec

Frequently Asked Questions about St Paul Hotel
Which popular attractions are close to St Paul Hotel?
Nearby attractions include Old Montreal (0.3 miles), Dubarry Furs (0.2 miles), and Pointe-a-Calliere, Montreal Archaeology and History Complex (0.2 miles).
What are some of the property amenities at St Paul Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at St Paul Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St Paul Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St Paul Hotel?
Yes, paid private parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to St Paul Hotel?
Conveniently located restaurants include Stash Cafe, Restaurant Bonaparte, and Le Serpent.
Are there opportunities to exercise at St Paul Hotel?
Yes, guests have access to a fitness center during their stay.
Is St Paul Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Montreal.
Are any cleaning services offered at St Paul Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at St Paul Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does St Paul Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.