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360 Rue St-Antoine Ouest, Montreal, Quebec H2Y 3X4 Canada
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Traveler (1048)
360
Panoramas (50)
Room & Suite (812)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Montreal
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 177 hotels in Montreal
Location
4.6
Cleanliness
4.4
Service
4.1
Value
3.9
Welcome to the InterContinental Montréal! The hotel is ideally located at the gateway of Old Montreal and the downtown core, twenty minutes from Pierre Elliott Trudeau’s International Airport. Elegantly overlooking the international business area, connected to the Montréal Convention Centre and the underground city, the InterContinental Montréal is perfectly positioned for your next business trip. Minutes away from the Notre-Dame Basilica, the Pointe-à-Callière Montréal Museum of Archaeology and History and the Quartier des spectacles, the hotel also offers a great location for cultural getaways. Begin your day with a succulent buffet breakfast at our Osco! restaurant or exercise in our salted water pool. Upon your return in the evening, enjoy Provencal tapas and an absinthe cocktail at the Sarah B. bar, and benefit from stunning views of the city from your luxurious and spacious guestroom. From the moment you arrive to the moment you leave, you'll experience an authentic Montreal je ne sais quoi!
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Property amenities
Paid public parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Parking garage
Wifi
Paid wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French
Hotel links
Special Rate:Special rate available

Location

Full view
100Great for walkers
Grade: 100 out of 100
250Restaurantswithin 0.3 miles
64Attractionswithin 0.3 miles
2680Reviews48Q+A100Room tips
Traveler rating
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  • 318
  • 125
  • 77
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Most Recent
rdwineguy wrote a review Sep 26
4 contributions2 helpful votes
+1
I read a few unflattering reviews of this property and my wife and I could not disagree more with the writers. We stayed 7 nights and thought the facilities, food and staff were all excellent. I am a Diamond Ambassador member and have stayed in dozens of Intercontinental and other top hotels throughout the world. Intercontinental Montreal is right up there with other fine properties. The beds were comfy, the rooms were clean and elegantly furnished, the pool was relaxing and the service was quite outstanding. We especially appreciated Amy - the Osco restaurant hostess with the most beautiful smile! Management should endeavor to keep her in a welcoming role. We also appreciated the concierge Chantel - who is both knowledgeable and passionate about sharing her love and enthusiasm for her city. Other staff members in housekeeping, front desk and bar staff were also helpful and friendly. One surprise was the excellent quality of the restaurant. One doesn’t usually find a hotel restaurant with this much quality. We enjoyed breakfast every day and ate dinner there three times! Not sure when we might return to Montreal, but when we do, we will likely choose the InterContinental.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Firefoxusa wrote a review Jul 2022
Buffalo, New York459 contributions109 helpful votes
+1
Hotel's Favorite
First of all I want to say that I’m picky with the hotels and me and my hubby never stay at cheap ones. And we have traveled a lot. THIS HOTEL IS AMAZING! 1. Important: they have superb location! We thought of staying in the actual Old Montreal area, but we had points at IHG and decided to use them here. Good thing we did- because if you are arriving in Montreal by car- you will never get around because of non-stop crowds. And they are massive. Where many alleys don’t even allow cars. 2. Customer service is some of the best I have ever encountered. The front desk was superb! 3. The hotel has a bar, restaurant and a coffee shop- super convenient! And btw-you can get a drink at the bar and being it into your room! 4. They provide you with free bottles of water every day. Given that many stores close at 9-10 pm, that becomes essential. 5. ROOM: This was the cleanest room we have ever stayed at- From LA- Mexico- NYC- Miami-Toronto and so on. And 10 years ago I worked as a housekeeper, btw. Not sure about others’ reviews- where they say the rooms are dated. I looked at every single detail and they remind me more of a slightly vintage charm. The furniture looks brand new, all fixtures are also like brand new. The bathroom is luxurious. The bathroom is huge, and it DOES have a fan to avoid all funky smells coming into the room. The bed was the most comfortable we have ever slept on. Same for the pillows. Sheets,blanket- all great quality. And the amenities were awesome- shoe shine napkin, shower cap, q-tips, shampoo-conditioner-body lotion-body wash. Clean hair dryer, awesome towels. Great closet space. 6. They have super fast elevators 7. They allow small animals, BUT: we didn’t hear any dogs barking, no noises from the neighbors- the wall isolation was great. 8. They have an ATM on the first floor before you take an escalator to the lobby and then- another one on the pathway to the trade center (they’re interconnected, that place has a few nice restaurants- like a bagel place with flavored cream cheeses.) 9. Their valet service is amazing. They get your car in 10-15 min, and they are super nice. 10. Their concierge service is fantastic too! 11. The hotel is located right across a beautiful park with a fountain. It was great getting coffee with croissants and just sitting relaxing there every day. Overall, I want to thank everybody at the hotel for making our stay so pristine! Literally, the best cleanliness and customer service! We can’t wait to come back! (Our room was 1220)
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded Jul 30, 2022
Dear Firefoxusa, Thank you for taking the time to share your experience at the InterContinental MONTREAL and thank you for this kind and very detailed review :). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Senior Adventurer wrote a review Sep 20
1 contribution
Very problematic that the internet was not accessible in our room. The front desk’s multiple suggestions did not work; even the advice to ‘walk around the exterior perimeter of the building to obtain internet’ failed. And my husband responded, great when I am in my boxer shorts. Additionally, room phone did not work, room keys continuously demagnetized, shower had very low water pressure, bathroom scale did not turn on, table lamp had broken socket, and hotel bar did not open til 4pm on a very rainy Sunday. The evening prior to check out, we asked if our 4:45am checkout would be a problem. The response was a rather harsh “of course not,” but the following morning at 4:45 they could not provide us with a final bill because they were refreshing their computers. Our advice - stay at the Westin.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded 6 days ago
Dear Joan D, Thank you for choosing our hotel and for taking the time to provide feedback about your experience. We regret that your stay did not go as well as it should have. It is clear that despite our best efforts, your experience with us was not up to our standards. Thank you for your valuable feedback, it will allow us to correct and improve our practices to offer you an unforgettable stay in the future. We will defenitly share your comment through our team and make a proper follow up. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BBCNY wrote a review Sep 19
Jersey City, New Jersey110 contributions90 helpful votes
+1
We had a great stay here with our dog recently with lots of sites in Montreal which were a convenient walk from the hotel (old town, St Paul St, Notre Dame, the waterfront piers, Chinatown). In terms of the hotel itself, the public areas were nicer and more updated than the rooms, but the rooms were comfortable enough. I liked that our room had a separate bathtub and shower. All of the staff in the hotel were so nice and really went out of their way to make us feel welcome, which is much apricated when you are traveling with a dog. Montreal is a pretty inhospitable town when it comes to taking your dog with you places, so it was nice to always feel welcome on hotel grounds. We had room service for dinner one night and heartily recommend the Salmon (ask for extra mashed potatoes). The one draw back to this property is it is in a very large complex, so getting to the garage (this involves using two different banks of elevators in an annex building) and even just the street is a bit of a hassle.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded 6 days ago
Dear BBCNY, Thank you for taking the time to share your experience at the InterContinental MONTREAL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
diannem689 wrote a review Sep 18
Royal Oak, Michigan35 contributions48 helpful votes
Hotel check in was easy. Staff was friendly. We used the concierge once and it went smoothly (for a pedicure). Beds and pillows were comfortable. Small fridge was much appreciated to stay hyderated. Bathroom was clean. We were on the 23rd floor that overlooked the river which was nice. We had no problems sleeping and regrouping for our daily activities that went between Old Montreal and downtown. Convention center was across the street and we saw Van Gogh Immersion. We ate at the hotel restaurant once and it was excellent in terms of service and food. Only compliments here for this hotel!
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded 6 days ago
Dear Diannem689, Thank you for taking the time to share your experience at the Intercontinental MONTREAL. We are glad to hear that your stay went so well. We strive every day to provide the best service possible so that you can have an unforgettable experience every time you stay with us. Please be assured that this valuable feedback will be shared throughout our team. We hope to have the opportunity to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ft_Garry wrote a review Sep 12
Winnipeg, Canada70 contributions25 helpful votes
As far as hotels in Montreal go, this met the expectations and was fine. Clean, quiet, well located. Beds were nice, rooms nicely lit. I enjoyed that the bathtub was separate from the shower. I thought it was a great shower, tbh - nice pressure and lots of hot water. We never tried the restaurants on site - there were lots of options nearby including Steak Frites which was great. A real wide variety of people staying here. From pilots/flight attendants, to businessmen, to obvious money, to blue collar workers. The only negative was parking - had to travel many level underground to get there. Guess that's just a factor of where the hotel is, not much in the way of above ground parking. Just be prepared for this is driving a pickup truck - we could only fit one of the two our group had.
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Date of stay: July 2022
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded 6 days ago
Dear Ft_Garry, Thank you for taking the time to share your experience at the Intercontinental MONTREAL. Thank you also for your lovely comment and valuable details. Please know that your feedback is extremely important to us. It allows us to do our best to accommodate you days after days. We hope that you will give us the opportunity to serve you again in the future. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JacoCl wrote a review Sep 10
Pretoria, South Africa202 contributions170 helpful votes
We booked at the Intercontinental after we were told that they have the best breakfast buffet in Montreal. What was our disappointment to learn that no breakfast buffet but rather a set menu for breakfast, which on its own will not be that bad, but the price of the room including breakfast has not been adjusted to reflect a cheaper breakfast. Now your breakfast will be a fixed menu plate with coffee or tea. You want fruit, you will pay extra CAD14, , Cappuccino extra CAD2.5 and no option for yogurt or fruit. Service overall is pretty dismal, we had to ask twice for shampoo and coffee in the room. Not t he experience we expected at such an expensive hotel
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded 6 days ago
Dear JacoCI, Thank you for choosing our hotel and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We will defenitly transmit your concern and make a follow up with the department involve. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tweedybird26 wrote a review Sep 10
Floral Park, New York687 contributions201 helpful votes
The hotel is well located and lovely to look at. The group dinner in the Sarah B. was excellent. BUT our room, while attractive was so dark that it was difficult to read or to sort clothing etc. Opening the curtains didn't help as our room overlooked an alley. More importantly, the tub was so slippery that it was unsafe to attempt to shower. It was an accident waiting to happen.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Request a room with a separate shower.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded 6 days ago
Dear tweedybird26, Thank you for choosing our hotel and for taking the time to provide feedback about your experience. We regret that your stay did not go as well as it should have. It is clear that despite our best efforts, your experience with us was not up to our standards. Thank you for your valuable feedback, it will allow us to correct and improve our practices to offer you an unforgettable stay in the future. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kathy wrote a review Sep 4
5 contributions
rooms were spacious, clean and had everything you need. parking garage is on site. i must say, from the car in the 12 underground story garage up to the room is a very long hike, when you are bringing your luggage up, and no bellhop trolleys to load the bags onto. staff very helpful and friendly. beds very comfy
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded 6 days ago
Dear sightseer53392347558, Thank you for taking the time to share your experience at the InterContinental MONTREAL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tommy Zing wrote a review Sep 3
1 contribution
Michael Anderson. That's the name to remember for anyone reading this review. The nicest and most helpful person I have ever met. My dad and I had some issues looking for a place to stay and Michael helped us find a room at the last hour. Not only did he help us get a room but he also helped to extend our stay for an extra five days! He went above and beyond to help us and was so well-mannered and kind to us. 10/10 experience. We felt so welcomed because of Michael. I'd happily stay at this hotel again! Thank you, Michael!
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simon Chouzenoux, Guest Services / Front Office at InterContinental Montreal
Responded 6 days ago
Dear tommyz02, Thank you for taking the time to share your experience at the Intercontinental MONTREAL. We are glad to hear that your stay went so well. We strive every day to provide the best service possible so that you can have an unforgettable experience every time you stay with us. Please be assured that this valuable feedback will be shared throughout our team, especially to Michael. We hope to have the opportunity to welcome you again soon. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$232 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental montreal hotel montreal
LOCATION
CanadaQuebecMontrealQuartier International / The Underground City / Ville-Marie
NUMBER OF ROOMS
357
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Frequently Asked Questions about InterContinental Montreal
Which popular attractions are close to InterContinental Montreal?
Nearby attractions include Notre-Dame Basilica (0.2 miles), Old Montreal (0.2 miles), and St. Patrick's Basilica (0.2 miles).
What are some of the property amenities at InterContinental Montreal?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Montreal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Montreal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Montreal?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Montreal?
Conveniently located restaurants include Kyo Bar Japonais, Stash Cafe, and Restaurant Bonaparte.
Are there opportunities to exercise at InterContinental Montreal?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is InterContinental Montreal located near the city center?
Yes, it is 0.4 miles away from the center of Montreal.
Are any cleaning services offered at InterContinental Montreal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Montreal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Montreal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.