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Hotel Omni Mont-Royal

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1050 Sherbrooke St. W., Montreal, Quebec H3A 2R6 Canada
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Certificate of Excellence

About

#30 of 171 hotels in Montreal
Location
Cleanliness
Service
Value
Certificate of Excellence
Located downtown on the elegant Sherbrooke Street West near McGill University, the luxury Hotel Omni Mont-Royal dominates the Golden Square Mile’s historical district. Sophisticated, luminous and inviting, this environment showcases an authentic and refined stay. With never more than 12 rooms per floor, the hospitality experience is enhanced by luxurious and comforting loft style guestrooms. Towering the Mount-Royal Park, our 31 story hotel offers magnificent city views and an abundance of natural light. Our French inspired Petit Opus Café and vibrant Alice Bar reflect the city’s rich diversity. A well known address within the business community, the hotel is best known for its dedicated and experienced personnel.
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Property amenities
Paid public parking nearby
Free internet
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Hiking
Pets Allowed ( Dog / Pet Friendly )
Car hire
Valet parking
Paid private parking on-site
Parking
Wifi
Paid wifi
Paid internet
Internet
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Spanish, Greek and 2 more
Hotel links
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Popular mentions
Our family (4 adults & 1 18 month old) stayed in adjoining rooms on the 29th floor overlooking the mountain and McGill University. We couldn't have arranged anything better than was provided. And we had to hang out because it was cold and snowy making it tough for the little one on board. Rooms were so comfortable, the showers perfect, the beds terrific. Room service meals were great and the cafe Hotel staff were all so wonderful - especially Valeria in the bar, who enchanted and cared for the toddler and adults in equal measure. I neglected to remove my silk pillow case and it went off to the laundry. I was so mad at myself - and the maid service - until I thought to call Housekeeping. They had found it, washed and ironed it and were waiting for the owner to contact them. The Director of Housekeeping, Emanuel Marroquin brought it right up. I've lost lots of article in hotels so this was such an impressive experience. The one complaint? Expensive movies and more importantly: dry air - pretty much a chronic winter problem. Cannot speak highly enough of this hotel and staff.
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Hotel's Favorite
This is our 2nd stay at the Omni Mont Royal and hopefully not our last. We had a warm and welcoming check in and settled into our room. We noticed some water on the floor later that evening and called the front desk. They sent somebody up right away and told us there was a slight leak around one of the seals on the toilet. The gentleman that came up was very kind and professional. He told us the water had to be shut off until it was repaired. It was 11:00 pm and we were very tired. The front desk called us and told us they had another room for us and was an upgrade on a higher floor. They dispatched Charles to help move all our stuff to the new room. Charles was super helpful and very kind. We loved our new room and were all settled in very quickly. The next day we got a handwritten apology letter and a basket of beautiful chocolates and cookies. I travel a fair bit and that level of customer service is very rare. The room was large, clean, comfortable and well appointed. We ate one breakfast buffet ($25) and it was well worth it. So much good food and an amazing level of customer service. I wish other hotels would take note of this and learn from the team at Omni Mont Royal.
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We were in the city for 3 days, on a mini vacation. I've stayed in the city many times but this was our first visit to this hotel. As far as location goes, it was great, very close to all attractions. Check-in was very fast, very easy, and we were able to check into our room 4 hours early. The room itself was okay, a little dated but clean and the view was great. Most of the staff was very nice, the doorman, the front desk staff, but the lady that was working on the 3rd floor fitness area was very rude. We walked down to check it out as we were leaving the hotel to grab a bite to eat. She didn't say hello, she simply said "ummm excuse me" in a very abrupt manner. So we asked where the pool was (I was tired, I meant jacuzzi), she said "Umm it's outside". We felt extremely unwelcome. When I corrected myself, she said it's right over there but then asked if we were just coming from outside because she didn't want us to get dirt on the floor.... first of all, I get that you don't want people tracking dirt, salt etc. from their outdoor footwear into this area, however, there are much more polite and welcoming ways of going about it. When I explained that we were not outside, we were coming from our room, she just asked for our room key and that was it. If the rest of the staff was like this, I'd never go back to this hotel. On the day of checkout, there was a charge on my credit card for the bar at this hotel, which we didn't visit. I called down to the front desk, the person who answered the phone was very nice, very helpful and very professional. He called me back within 5 minutes, explaining that it was indeed an error and they had it reversed right away. Also, the cleaning staff: they are very diligent, so much so that on two of the mornings we were still in our room (with the door latched from the inside) they knocked and we were still asleep, they tried to enter the room, so if you're inside your room, make sure you put your do not disturb sign on the door until you leave the room in the morning.
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My wife and I came up to Montreal for a short get away. Happy to be upgraded and given a voucher for a free drink. Staff were friendly. It is an older hotel but well maintained with some upgrades. Very convenient to crescent street, Musee des Beaus Arts and shopping. Nice bar. Breakfast fairly reasonable for a hotel.
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I have been to the omni once before and my friend Injured herself here as something fell on her so we were given a upgrade to a suite next time we book. We decided to use it with our friends for the evening and just relax. Our room was great 2 tv’s 2 bathrooms large couch that pulled out and a huge fluffy bed. Cons: the shampoo and body wash wasn’t very good I brought my own but my guests didn’t enjoy it. -Two cans of 7up cost us a fortune to room Service. -view all we saw was cranes and people working on the building across the street. - they lock the changing rooms where the steam sauna is to relax after the hot tub which sucked. Last summer when we rented it in hopes of the pool being open and it wasn’t which sucked because nobody wants to just sit in a hot tub on a hot summer day. The place is beautiful when you walk in summer or winter but would I want to return after the incidents that we had not really.
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PRICE RANGE
$153 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni montreal, hotel omni mont royal
LOCATION
CanadaQuebecMontrealGolden Square Mile / Centre-Ville (Downtown) / The Underground City / Ville-Marie
NUMBER OF ROOMS
299
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Frequently Asked Questions about Hotel Omni Mont-Royal
Which popular attractions are close to Hotel Omni Mont-Royal?
Nearby attractions include Barbie Expo (0.1 miles), Musée des beaux-arts de Montréal (0.3 miles), and McGill University (0.2 miles).
What are some of the property amenities at Hotel Omni Mont-Royal?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Omni Mont-Royal?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Hotel Omni Mont-Royal?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hotel Omni Mont-Royal?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Omni Mont-Royal?
Conveniently located restaurants include Bar George, Renoir - Sofitel Montreal Golden Mile, and Burger Bar Crescent.
Are there opportunities to exercise at Hotel Omni Mont-Royal?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hotel Omni Mont-Royal located near the city center?
Yes, it is 0.9 miles away from the center of Montreal.
Are any cleaning services offered at Hotel Omni Mont-Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Omni Mont-Royal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Omni Mont-Royal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.