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Hotel Universel Montreal

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Hotel Universel Montreal
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359 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Ithaca, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We went to Montreal to watch an Impact Montreal soccer game and decided to stay at Hotel Universel Montreal. Having stayed last year, in 2015, for the Women's World Cup, we knew that this hotel was our choice of lodging right away. The staff is very friendly and always willing to help. The hotel is clean and well taken care... More 

Helpful?
Thank dawuest
Philadelphia, Pennsylvania
Level Contributor
230 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for four nights. The hotel and rooms are clean, there was a barely noticeable smell in the room, we called to complain, the manager came to the room and we were given a different room. Breakfast would have a special discounted price, but you need to ask for it at the reception, we missed that and... More 

Helpful?
Thank Mohannad L
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our entire Montreal experience was terrific with everyone we encountered speaking French or English and never making us feel uncomfortable. Actually, I can only admire their ability to speak two languages fluently. Hotel Universel for us was terrific, room was clean, spacious and for us top floor(7th flr) provided excellent views and very quiet, the pool was terrific also. To... More 

Helpful?
Thank Christy B
Gothenburg, Sweden
Level Contributor
10 reviews
2 of 5 stars Reviewed 1 week ago via mobile

We stayed in a Prestige room, two double beds, on the 5th floor for three nights. First night fairly quiet but then my earplugs didn't help anymore. How many doors can be slammed during night and morning I wonder. It was like a badly arranged drumshow. Not happy 😡

Helpful?
Thank redtee69

Travelers are raving about these Montreal hotels

Toronto, Canada
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there one night before taking the cruise. It is reasonably good hotel, clean and good size room and with pleasant service. One big negative for us was you can hear in your room when anyone talks in the hallway. We took advantage of the breakfast voucher they sell for the restaurant in the same building - 11.24CA$ tax included.

Helpful?
Thank Vidas M
Kittery, Maine
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Room was very plain and old looking but was clean. The shower was too small for my 6'1" husband. He had to bend down to get his head in the water. There was a weird bow in the tub. The staff was very friendly and helpful. The restaurant was not as bad as the reviews. The best part was it... More 

Helpful?
Thank JHF4
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Terrible service everyone except for the receptionists seem to have attitude problem. The waitress forgot my order and not only didn't apologize but blamed It on another staff. Food was just ok and took forever to come The cleaning lady stopped me in the hallway and asked for tip(where is this place!!?) and rooms are small and not very clean.... More 

Helpful?
Thank Tara G
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is outside of Montreal close to the Olympic Village, a park area, and 3 museums; Biodome, Planetarium, and Insectarium. It is walking distance to the Metro, Assomption Station (Green Line), or the hotel shuttle bus (free - but we tipped the driver) can take you to the Viau station also green line, just one stop over. It takes... More 

Helpful?
Thank MurgieH
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a pleasant one night stay at this hotel while visiting the Biodome and Planetarium, that is located a short walking distance from the hotel and the metro. Everything was as we reserved - a double room with two double beds, with a shover bath. The staff was attentive and friendly, offered a shuttle service to the metro station,... More 

Helpful?
Thank mandytrip2015
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 2 nights ..a little over our normal budget but a good place to stay...we had a standard double room with 2 double beds which was clean and comfortable..nice bathroom ...had a fridge and coffee making facilities...but no microwave...staff where friendly and helpful and a free shuttle service is offered ..which we used to get to the Metro... More 

Helpful?
Thank Cathy N Andy J
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Olympic Park & Hochelaga-Maisonneuve (HoMa)

Neighborhood Profile
Olympic Park & Hochelaga-Maisonneuve (HoMa)
Named for the Olympic Stadium complexes built for the 1976 games, the Olympic Park and the surrounding neighborhood of Hochelaga-Maisonneuve (HoMa) make up an invigorated area dedicated to "Space for Life." Around the Olympic Village's arenas and stadiums, Rue Sherbrooke welcomes exploration of its sculpture gardens decorated in the works of Jean-Paul Riopelle and its museum culture headed by the historical Château Dufresne. Maisonneuve Park offers interactive experiences at its bio-dome, insectarium, planetarium, and botanical gardens. For a change of scene, the gentrified space along Rue Ontario Est is packed with the city's newest, edgiest cafes, where an imaginative, youthful crowd sips foamy cappuccinos. A visit here is incomplete without stepping into the vast halls of the Maisonneuve Market, with flower stalls, wine depots, and local produce.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Universel Montreal, rated 3 diamonds (AAA/CAA) located on Sherbrooke Street by the Olympic Stadium, Biodome, Botanical Garden, Rio Tinto Alcan Planetarium and Viau Metro station. Offering 230 clean, smoke-free, spacious rooms in various categories equipped with all amenities of a 4 star including FREE wireless high-speed internet. International cuisine restaurant. Unwind at our Bar Lounge or enjoy our 2 HEATED SWIMMING POOLS (indoor and outdoor (seasonal). 13 Conference/ Reception halls for up to 550 people. FREE PARKING. ... more   less 

Additional Information about Hotel Universel Montreal

Address: 5000 Sherbrooke E, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Location: Canada > Quebec > Montreal > Olympic Park & Hochelaga-Maisonneuve (HoMa)
Price Range: $109 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel Montreal 3.5*
Number of rooms: 230
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Also Known As:
Auberge Universel Hotel
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