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Le Nouvel Hotel & Spa

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Le Nouvel Hotel & Spa
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768 Reviews from our TripAdvisor Community

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Showing 595: English reviews
2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

I recently stayed few nights in this hotel and have to say that I was disappointed in certain points. First, the hotel is clean and the location nice. They have a nice small "garden" in the backyard which is only open for hotel guests and the staff was friendly. Unfortunatley, the hotel has a bad smell and it is not... More 

Helpful?
Thank ElijasS9
Preston, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Over all the stay was okay but the customer service from the front desk manager Stephanie Panneton was good. We got a 50% discount on the room as the bed was broken in the room and my parents did not get a very comfortable sleep. The city centre is about 30mins walking distance. Parking is not free.

Helpful?
Thank underdarkness
Montreal
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I recently spent two night at this hotel with my family....this hotel has more downs than ups unfortunately but nothing that can't be rectified if the time and effort were taken. Before I list the negative I have to make one thing clear. The hotel staff is amazing, very friendly and helpful. The location is pretty good too. So here... More 

Helpful?
Thank D G

Travelers are raving about these Montreal hotels

Montclair, New Jersey
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want clean, no frills, standard hotel, this is it. It is located in downtown Montreal, so it is pretty centrally located to get to the metro and other attractions. Stayed there one day at the beginning of the trip and one day at the end after going over to Quebec City for three days. The room I stayed... More 

Helpful?
Thank Gretchen K
benjamin m, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest Always a pleasure reading great comments, and thank you for taking the time to share your stay experience a Le |Nouvel Hotel & Spa we wish you well and hope to see you again soon Benjamin Magazzinich General MAnager Le Nouvel HOtel & Spa More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Le novel hotel was a modest hotel right near the main downtown streets of Montréal. The staff were polite and accommodating and the room was clean and comfortable for our stay. Each room has a large flatscreen TV, a minifridge microwave combo and the showers had perfect water pressure which is hard to come by in affordable hotels.

Helpful?
Thank Deborah T
benjamin m, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest thank you so much for your overwhelming comment, it will serve our service team as a motivation to always do a great job we are already looking forward to the privilege or welcoming you again Benjamin Magazzinich General MAnager Le NOuvel Hotel & Spa More 

Madison, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We felt comfortable from the moment we arrived. The very professional and courteous. They answered all my questions. The bed was super comfortable, the bathroom was spacious and the view out the window of the Grey Nun complex was great. There are many good restaurants within a short walk. It's central location made out great for sightseeing.

Helpful?
Thank John P
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Good value for the price based on location only. Front desk staff excessively slow and rude! Rooms are tired looking and only 2 pillows per queen size bed. The hallways are super stinky and humid. Tais Spa should be ashamed...2 Poang ikea chairs perched on a coffee table with plastic Dollarama buckets lined with plastic bags shouldn't be called a... More 

Helpful?
Thank Sylvie P
Whitby, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Requested to have 2 queens and a crib; was informed that they could put in a note on our file but would be confirmed the day of check in. Checked in and the requests were granted and waiting. Room was spacious and clean. Linens were soft and comfy. Pillows were extremely soft, but they were plentiful so you could stack... More 

Helpful?
Thank Jade2736
benjamin m, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest thank you for sharing your comments in our Trip advisor page we are glad we met your expectations and look forward to the privilege of welcoming you again Benjamin Magazzinich General MAnager Le NOuvel Hotel & Spa More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I was presenting at a conference in Montreal and they had block rooms available at Le Nouvel Hotel & Spa, otherwise I'd usually stay at a Starwood property - big mistake. 1. Upon checking in I was told my room wouldn't be ready until 3pm. I was speaking at 3pm so I asked if it was possible for me to... More 

Helpful?
Thank Mike C
A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago via mobile

The location is not the best. The windows are all screwed shut. The hallways smell of vaccuum bag dust as do the rooms. The rooms were clean if you overlooked the scent. The beds were comfortable. Overall we wouldn't stay again as is. Staff was nice. Very 2.0-2.5.

Helpful?
Thank A TripAdvisor Member
benjamin m, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest I thank you for your good comments,we are pleased to know you have found our rooms clean and comfortable bed with regard to the windows unfortunately by the municipal law we are obliged to limit the openings we look forward to the privilege of welcoming you again Benjamin Magazzinich General Manager Le NOuvel Hotel & Spa More 

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Staying in Centre-Ville (Downtown)

Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
To experience an entirely new level of hospitality excellence, choose the accommodations of our Three-Diamond hotel in Montreal. Le Nouvel Hotel and Spa is also the ideal choice for professional business meetings and elegant social affairs, whether you choose our own flexible banquet halls or the nearby Montreal Convention Center ... more   less 

Additional Information about Le Nouvel Hotel & Spa

Address: 1740 Bld Rene Levesque West, Montreal, Quebec H3H 1R3, Canada
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $116 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Nouvel Hotel & Spa 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Le Nouvel Hotel Montreal
Le Nouvel Hotel And Spa
Le Nouvel Montreal
Montreal Le Nouvel Hotel
Hotel Style:
#10 Spa Hotel in Montreal
#39 Business Hotel in Montreal
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