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Best Western Plus Montreal Downtown-Hotel Europa

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1240 Drummond St, Montreal, Quebec H3G 1V7 Canada
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Traveler (226)
Room & Suite (209)
Dining (21)

About

#81 of 171 hotels in Montreal
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting Montreal, Best Western Plus Montreal Downtown-Hotel Europa is an excellent choice for rest and rejuvenation. Well-known for its quiet environment and proximity to great restaurants and attractions, Best Western Plus Montreal Downtown-Hotel Europa makes it easy to enjoy the best of Montreal. Rooms at Best Western Montreal provide a flat screen TV, air conditioning, and a refrigerator, and guests can stay connected with free wifi. In addition, while staying at Montreal Best Western guests have access to a 24 hour front desk, newspaper, and express check-in and check-out. You can also enjoy a fitness center and an on-site restaurant. Need a place to park? There is paid public parking available nearby. Nearby landmarks such as Bell Centre (0.3 mi) and Rue St-Paul (0.9 mi) make Best Western Montreal a great place to stay when visiting Montreal. During your visit, be sure to check out one of Montreal's popular fish and chips restaurants such as les Enfants Terribles Brasserie, Restaurant Holder, and Taverne Square Dominion, all a short distance from Montreal Best Western. Should time allow, Mount Royal Park, Old Montreal, and Underground City are some popular attractions that are within walking distance. Whether you’re traveling for business, pleasure or both, Best Western Plus Montreal Downtown-Hotel Europa is sure to make your visit to Montreal one worth remembering.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Salon
Baggage storage
Free internet
Wifi
Public wifi
Internet
Restaurant
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
3.5 stars
Languages Spoken
English, French, Spanish, Italian
HOTEL STYLE
Centrally Located, Business
NUMBER OF ROOMS
196
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals
1,623Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
I left the hotel after a two night stay with extremely itchy rashes on my entire body. There’s another recent review from a woman saying both her and her husband got rashes after sleeping there. Not sure if it’s the bed linens or cheap laundry detergent but I’ve now been on Benadryl and medication the last 24 hours to try and get some relief! Super upsetting.
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Hotel's Favorite
We had an excellent stay at this hotel this past weekend. It is centrally located within walking distance to museums, restaurants and Jazz Clubs. The room was very comfortable and very clean. The hotel itself was quiet. However unfortunate for us and the hotel a new building is being erected across the street and it did get noisy. However that is not a fault of the hotel. The street was blocked off for a time. Fortunately for us that happened after we arrived. We were able to get a parking space for all three nights in the surface lot behind the building. That is the lot we were directed by the front desk. It was perfect and safe. For breakfast that are attached to a great eatery Cora's. Overall our experience was great.
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Response from alexandru T, Gérant at Best Western Plus Montreal Downtown-Hotel Europa
Responded Dec 3, 2019
Dear Guest, We thank you for your feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If you have any questions, please don’t hesitate to contact us. Sincerely, Alexandru Tudor Front Office Supervisor Best Western Plus Montreal Downtown-Hotel Europa
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I stayed at the BW Plus for a business trip and throughout my stay there was no hot water in my room. As it was the freezing winter month of Feb this wasn't a great situation to be in. I had to forgo showering because there was no warm water in the evening I checked in, or the following morning. To make matters worse the follow up from their staff was awful. I'd avoid this place at all costs.
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Response from FOM_Robert-Y, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa
Responded 5 days ago
Dear guest, We would like to thank you for sharing your concerns and we are sorry to learn about the hot water issue experienced throughout your stay. At our property, we are committed to providing our guests with a seamless experience. After reviewing our call log and maintenance log, it seems like we were not notified about this matter. We take this case very seriously as the comfort and security of our guests is our main priority. When an issue of this nature arises, we immediately send our maintenance team in order to remediate the situation. We would highly appreciate it if you could provide us with more information about this subject. Once we have received these details, we will be able to conduct a proper follow up with the concerned parties and offer the right compensation for the inconveniences experienced. Sincerely.
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I would not recommend staying here unless it was the only possible option. Upon check in I was given a room that had a window you couldn’t even see out of, I went back to the front desk to see if there was another option - not asking for a view, just asking for a room where I could see outside. I was told they didn’t have any rooms with windows you could see out of. Odd. After some more discussions they gave me a key to another room for me to see if I preferred, I ended up taking that room. My boyfriend and I each showered before going to bed, after my boyfriend got out we discovered the towel was covered in short black curly hair that certainly didn’t belong to him - disgusting. After the first night there (out of our 2 night stay), we both woke up with painful rashes on our arms, sides and legs. I believe this was caused by the bed linens. I am now on a prescription lotion to try to clear that up. We also noticed the hallways to be extremely filthy. It looks like they have not vacuumed the hallways for weeks, or even months. The lobby had a very interesting smell, one that was not pleasant. The only perk of this place was how close it was to the Bell Centre... still not worth it though. All in all, we were very disappointed in this place, and will never be returning.
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Response from alexandru T, Gérant at Best Western Plus Montreal Downtown-Hotel Europa
Responded 5 days ago
Dear Guest, Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Alexandru Tudor Front Office Supervisor Best Western Plus Montreal Downtown-Hotel Europa
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We had 22 people in our group stay in Feb 2020. Mr. Robert Yale front desk manager looked after group from the planning of rooms right to check out. Great Service by all staff. Close to Bell Center and Shopping.
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Response from alexandru T, Gérant at Best Western Plus Montreal Downtown-Hotel Europa
Responded 5 days ago
Dear Guest, Thank you for choosing the Best Western Plus Europa Hotel as your accommodation. We are happy to know that you have enjoyed your stay with us, and we look forward to your next visit. Best Regards, Alexandru Tudor Front Office Supervisor Best Western Plus Montreal Downtown-Hotel Europa
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Previous
PRICE RANGE
$80 - $262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel montreal, best western montreal, montreal best western
LOCATION
CanadaQuebecMontrealGolden Square Mile / Centre-Ville (Downtown) / The Underground City / Ville-Marie
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Frequently Asked Questions about Best Western Plus Montreal Downtown-Hotel Europa
Which popular attractions are close to Best Western Plus Montreal Downtown-Hotel Europa?
Nearby attractions include Barbie Expo (0.2 miles), Musée des beaux-arts de Montréal (0.3 miles), and Cathedral of Marie-Reine-du-Monde (0.3 miles).
What are some of the property amenities at Best Western Plus Montreal Downtown-Hotel Europa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Montreal Downtown-Hotel Europa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Montreal Downtown-Hotel Europa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Montreal Downtown-Hotel Europa?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Best Western Plus Montreal Downtown-Hotel Europa?
Conveniently located restaurants include C'ChoColat, Bis, and Bar George.
Are there opportunities to exercise at Best Western Plus Montreal Downtown-Hotel Europa?
Yes, guests have access to a fitness center during their stay.
Is Best Western Plus Montreal Downtown-Hotel Europa located near the city center?
Yes, it is 1.0 miles away from the center of Montreal.
Are any cleaning services offered at Best Western Plus Montreal Downtown-Hotel Europa?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Montreal Downtown-Hotel Europa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Montreal Downtown-Hotel Europa?
The staff speaks multiple languages, including English, Spanish, French, and Italian.