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Residence Inn by Marriott Montreal Downtown

Traveler (221)
360
Panoramas (22)
Room & Suite (164)
Certificate of Excellence

About

#31 of 168 hotels in Montreal
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Residence Inn by Marriott Montreal Downtown offers 4-star all-suite accommodations in the heart of downtown Montreal, Canada. Our Montreal city centre hotel's spacious suites, which boast fully equipped kitchens, allow guests to enjoy comfortable accommodations for business and leisure travel. When you stay at Residence Inn by Marriott Montreal Downtown, you can enjoy a complimentary daily buffet breakfast, wireless high-speed Internet, a fitness centre, and an excellent location near the bustling Montreal business district and many restaurants. Our Montreal city centre hotel's location is also minutes from shopping and Montreal's top attractions.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Hotel links
Visit hotel website
Special Offer:Rewards Await
Hotel deals
613Reviews
33Q+A
100Room tips
Traveler rating
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Popular mentions
My only problem with his hotel was the size of the bathrooms. Really small with not much room to move around in, definitely not meant for 2 people to be in there at the same time. Breakfast provided was an great touch and had a very pleasant interaction with guest services
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Response from MontrealRI, Guest Service Supervisor at Residence Inn by Marriott Montreal Downtown
Responded 3 days ago
Hello KCtraveller74, Thank you for taking the time to offer feedback about your stay with us. It is true that some rooms in downtown regions are not as big as some outside the city center. We are so happy that you enjoyed breakfast, and had such a pleasant interaction with our staff. Hope to see you again! Alejandra Recavarren Guest Service Supervisor
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This is a newer Residence Inn, and because it's in downtown Montreal is a high rise property. We had a really nice room on the 20th floor, and loved the spaciousness, the kitchen area, including full size refrigerator, microwave, dishwasher etc. It's in a nice neighborhood
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Response from MontrealRI, Guest Service Supervisor at Residence Inn by Marriott Montreal Downtown
Responded 3 days ago
Travelguyfromflorida, We are so pleased that you enjoyed the full kitchen amenities in your room, buffet breakfast, and your visit to Montreal. Thank you for staying with us, and safe travels. Alejandra Recavarren Guest Service Supervisor
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Ordered by phone from South America. The in hotel Sales manager was fast and efficient on making the reservation but then added tips and value added services to make my stay better than planned, with my service dogs. Upon arrival the staff had everything ready making checkin
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Response from MontrealRI, Guest Service Supervisor at Residence Inn by Marriott Montreal Downtown
Responded 3 days ago
EricM6603, Thank you for taking the time to describe your experience with the Residence Inn by Marriott Montreal Downtown. We value our guests, and are dedicated to creating positive experiences with every interaction, from planning your stay, to breakfast to checkout, and everything in between. You, your swimming team and service dogs are welcome back anytime. Alejandra Recavarren Guest Service Supervisor
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Busy hotel. Noisy between 2 to 3 am. After getting in from a flight around 1:30 am you don't appreciate corridors being that noisy. Elevators are the smallest I have ever seen...barely fit 8 people. Full at all times so long wait times. Clean room. Breakfast was great at least.
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Response from MontrealRI, Front Office Manager at Residence Inn by Marriott Montreal Downtown
Responded 4 weeks ago
Hi N8161AXcindyl, Thank you for your feedback. As we are a busy property with 24 floors in downtown Montréal, there can occasionally be a wait for the elevators. Particularly after getting in from a late flight, it is understandable to want (and expect) a quiet room. We are sorry that this was not your experience. Our hotel staff are here to provide you with an enjoyable stay. Should you have a similar experience, we encourage you to contact the front desk, at which point security would be dispatched to investigate the source of the noise, so that our guests can enjoy a good night of sleep. Good to hear that you had a great breakfast. The hot and cold buffet is an integral part of the Residence Inn experience. Regards, Alejandra Recavarren Guest Service Supervisor
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I recommend that this hotel is avoided because the guest safety is not at all relevant to them. My wife and I arrived here from another country. On reaching the room, we saw a message on the door that said "We are inside. Use your key to come in" ! It was a scary experience in
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Response from MontrealRI, Manager at Residence Inn by Marriott Montreal Downtown
Responded May 14, 2019
Dear Munish_Dutt_India, thank you for taking the time to write a review. As we explained to you at check in when you came to see us, our maids used a Marriott official card that they attached to the door knob when they are cleaning a room. This is to advise the guest that there is someone inside so they are not scared or surprised when they enter, as well as for security reasons for our associates. The maid just finished cleaning your room at your arrival and unfortunately forgot to remove her card on the door when she left in a rush to make sure the room was ready for you. We are sorry if this caused you any stress and if our immediate explanation did not satisfied you. Also, as mentioned during that same conversation, as soon as we do a check in in a room, the television will automatically turn on with a "welcome M. X or welcome Ms. X" on the screen as well as a listing of all the hotel services, so it is absolutely normal that the tv was indeed turned on for you when you entered the room. As for our GM, in Canada, employees are entitled to 2 days off per weeks and are not staying on the hotel premises. As this happened after his departure on Friday and he was attending meetings all day on Monday, he replied to your email as soon as he read it. However, as he wrote in his email, we always have managers on duty on site that are available to take care of all our guests and he was happy that they were indeed able to take care of you as soon as the situation happen, as well as do a follow up the next day. They were the 2 employees that you had discussions with, as well as the same employees that immediately sent you a gift basket with a note on Friday for the inconvenience your felt at the moment of your arrival with the maid card left on your door. So yes, please rest assured that we are extremely concerned with all our guests' comfort and security, which is why guests need their room keys to access breakfast room, among other security procedures we have in place. We hope our dedication to answer your concerns, send you a goodwill note and basket, doing follow ups by phone, emails, and trip advisor will show you how much our commitment to guests' satisfaction is important to us Best regards, Sonia Grenier Assistant General Manager
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PRICE RANGE
$166 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn by marriott - montreal downtown hotel montrealresidence inn montreal downtownmontreal marriottmontreal residence inn
LOCATION
CanadaQuebecMontrealGolden Square MileCentre-Ville (Downtown)The Underground CityVille-Marie
NUMBER OF ROOMS
190
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