The Ritz-Carlton, Montreal
1228 Sherbrooke St.West, Montreal, Quebec H3G 1H6 Canada
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About
#7 of 175 hotels in Montreal
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.5
2023 Travelers' Choice Best of the Best
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Babysitting
Books, DVDs, music for children
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French, Spanish, Italian
Location
100Great for walkers
Grade: 100 out of 100
227Restaurantswithin 0.3 miles
57Attractionswithin 0.3 miles
1228 Sherbrooke St.West, Montreal, Quebec H3G 1H6 Canada
Getting there
PeelMontreal Metro3 min
McGillMontreal Metro9 min
Rental CarsSee rental cars from $22/day
1431Reviews30Q+A100Room tips
Reviews
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This hotel goes beyond what most hotels provide at the same price/luxury point. There was a fruit plate waiting for us and a box of house made chocolate too. The room was larger than what I last stayed in at the St. Regis, a comparable hotel. The staff was friendly and we received two free drink coins at arrival. Wow. I hope to make a return trip someday.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
From the moment we arrived we were treated exceptionally well. The staff was outstanding and all very friendly. We had a fantastic dinner that night with wine pairing. Loved our room and all the outstanding amenities. I would highly recommend staying and experiencing the Ritz!!
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Date of stay: May 2023Trip type: Traveled with friends
Room Tip: Valet parking easy, and the staff ready to help with bags etc.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel’s historic building is deceiving at first glance with an older appearance in today’s hotel trend of sleek modernity. But the personal services and beautifully appointed rooms make up for it. We got first class attention throughout our Easter week visit from concierge Anne-Marie who made restaurant choices that were spot on. From haute cuisine to a cool, new Middle Eastern spot named “Shay” which was a most unique and modern culinary take on classic dishes. And special gratitude to hotel manager Christina, who made a significant impact, from shopping recommendations to very special attention. The hotel dining is excellent with sumptuous breakfasts and an elegant Champagne bar right off the lobby. We’ll definitely be back— maybe for Formula1 week next year!
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great hotel that is outstanding from the moment you enter until you exit. The staff are welcoming and friendly who genuinely want to help you. The rooms are spacious and luxurious I recommend staying at this hotel
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Outstanding stay Name usage in all areas Immaculate rooms and great service The Palm Court has a great menu! Brunch at Maison Boulud a must! Requires reservations well ahead! Intimate ambiance Will return soon with my wife! A true luxury hotels!
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Date of stay: April 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Just wrapped up a 3-night stay at this property. It's rare that I can say a hotel stay was perfect in every single respect, but this one truly was. I cannot think of a single thing that could have been better. From the outstanding condition of our suite, to the pre-arrival phone call, to the delicious food and drink. Every request was fulfilled within a matter of minutes. Flawless execution with an endearing smile, every time. Whoever manages this hotel deserves the very highest accolades and should write books for the hospitality industry. The men and women who work here have been expertly selected and truly care about what experience they bring to the guests. The entire Ritz Carlton group of hotels needs to look at this Montreal location as the gold standard and shining example of what they all should seek to achieve.…
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Date of stay: April 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This is an amazing hotel. From arrival to departure service was splendid. Day before I arrived I received an email to confirm my arrival time and if I preferred sweet or salty treats. The front desk were always super helpful in answering any questions. Room was divine and luxury at its finest. Had 1 issue with bathroom floor not heating properly and they immediately sent someone up who fixed it in 15 minutes. Amazing hotel!
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fantastic customer service. Enjoyed a junior suite. Large spacious room with a great bathroom and bed. Very nice fitness center, indoor rooftop pool and afternoon tea. The spa was short on amenities, but we had a great couples massage. The restaurant was also excellent. What makes it so special is the exemplary customer service.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We often travel to Montreal and there is truly nothing like a stay at The Ritz! From when you first drive up, until you leave, the service is pretty much exceptional and friendly. The rooms are extremely well appointed and the beds very comfortable. They have a pillow menu to choose options if you don't like the pillow they chose for you - however, they do call to ask your preference prior to arrival. They sent up treats for the adults and kids to make us feel welcome and included robes in various sizes for all. When the kids unfortunately caught covid and had to stay in, they sent up popcorn and ice cream for them to enjoy while watching movies. It is these not so small gestures that make the difference in a hotel stay and show what true 5 star service should be. The bathroom is quite large with a HUGE soaking tub with a tv. The restaurant on site is Maison Boulud and the service and food there match the hotel perfectly. However, our only complaint is that Maison Boulud is closed on Sundays and Mondays and instead you are having breakfast and meals in the Palm Court. An absolutely beautiful room but with horrifically subpar service. I'm sure it's fine for drinks when not in a rush but for meals they were definitely understaffed and the staff that was there was not at all properly trained. We had breakfast included in our room and actually left one morning after waiting an hour for food and went to a nearby restaurant. This is shocking given this is run by the actual hotel and is definitely a blemish on an otherwise perfect stay. The rooftop pool is great and a wonderful reprieve on a hot summer day/evening. The gym is beautiful and well appointed and maintained. All in all, I think this is The Number One Hotel in Montreal. We can't wait to return!…
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Where do I begin? We pulled up and immediately were met by the valet to empty our car. We checked in and walked into one of the most immaculate places I've ever been to. The room was gorgeous, but certainly not your typical nice hotel. There was definitely an old world charm to the place. A walk-in closet and the bathroom! The bathroom! The bathroom! A heated toilet seat and heated floors! The shower was large enough for 4 people. Any question or concern that we had was answered immediately. I trekked around in the city and got my shoes muddy and took advatage of the shoe shine service. The concierge sent up someone immediately and in 15 minutes my shoes were taken and returned once I opened the door for the night turndown. The shoes were cleaner than when I came to the hotel. Overall, this was an amazing, amazing stay! I still think about that bathroom sometimes......…
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Date of stay: April 2023
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$575 - $868 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton montreal hotel montreal, montreal ritz carlton, ritz montreal
FORMERLY KNOWN AS
Ritz-Carlton Montreal
LOCATION
CanadaQuebecMontrealGolden Square Mile / Centre-Ville (Downtown) / The Underground City / Ville-Marie
NUMBER OF ROOMS
129
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Frequently Asked Questions about The Ritz-Carlton, Montreal
Which popular attractions are close to The Ritz-Carlton, Montreal?
Nearby attractions include Barbie Expo (0.2 miles), Musée des beaux-arts de Montréal (0.1 miles), and Musee Redpath (0.3 miles).
What are some of the property amenities at The Ritz-Carlton, Montreal?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Montreal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Montreal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Montreal?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Montreal?
Conveniently located restaurants include Bis, Burger Bar Crescent, and Ferreira Café.
Are there opportunities to exercise at The Ritz-Carlton, Montreal?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does The Ritz-Carlton, Montreal have airport transportation?
Yes, The Ritz-Carlton, Montreal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Montreal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Montreal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Montreal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.