I booked this hotel for 2 nights; advising the hotel that I used a wheelchair and needed a roll in shower and no steps. I was told that there were 2 small steps to get into the hotel, which I thought with help, I could manage. When I arrived, my travelling companion went into the hotel, the only room available did not permit my wheelchair to enter the bathroom; the cafe/breakfast was down stairs and the 2 front stairs were had high risers. Obviously, I couldn't stay there. The staff was extremely nice in dealing with me, finding another hotel etc. But, the manager would not cancel the 1st night's booking because it was after 3pm and so, I had to pay $333 which seemed so unfair given the room they gave me and the cafe.
The location of this hotel is amazing. Close to all of the attractions in Old Montreal. The staff is friendly, and helpful. Room was clean and very comfortable. Breakfast was great as well. Hot beverages are included in the stay and are available throughout the day. Kid friendly as well.
Le Petit Hotel is conveniently located in the heart of Old Montreal and their staff is second to none. No sooner had we arrived than Jeremy met us at our car to confirm we were parked in the right spot and to help us in with our luggage. After settling in we sat in the lobby enjoying coffee and tea (available all day) and Jeremy proceeded to make dinner reservations for every evening of our stay and his recommendations were outstanding. Italian the first night, lighter fare the second night (as requested) and fine dining for our Anniversary on the 3rd night. Each restaurant was perfect for the occasion and exactly what we asked for! There is no where else we will stay when we return to Vieux Montreal! Thank you again Jeremy for all your help and to the rest of the staff for making our stay so enjoyable. Phil Giguere…
Pro's - charming intimate hotel located in the heart of the old city. - very clean (really everything except the air duct that needs to be taken down and vacuumed....) - helpful and friendly staff - I felt taken care of -no carpet in rooms. - coffee is available all-day -good breakfast including cheese, sliced meat, croissant, fruit yogurts, orange juice, and hard-boiled egg. -valet car service which makes life in the old city much easier. (figure in the cost to your trip.) -tons of places to eat everywhere and very walkable location. Cons; - furniture and room is a bit beaten but the room is non-the-less very clean -no lounge area grouping to sit if you are more than 2 people. But, the dining area tables are always available as a gathering place.
Friendly and helpful staff. Feel if Europe and Old Montreal but modern amenities. Delicious breakfast and cafe. Great location! Perfect place for access to tourist destinations in Montreal. Would recommend to friends and family!
An absolutely fabulous experience. We stayed with our 6 month old and the staff were all very accommodating. This is one of the best stays we have had in a while. Thank you for taking care of us, we will be seeing again!
Absolutely loved my stay at Le Petit Hotel! The location is great and a quick walk to the old port area (as well as many restaurants and cafes). There is also a convenient little cafe (Le Petit Dep) across the street that stocks many fresh made items, little gifts and snacks, and things you might need on a trip. There are also several bus routes and big metro stops near by. The entrance to the hotel is pretty unassuming and you walk in to a narrow lobby with friendly and helpful staff. Check in is at 4pm so be prepared to entertain yourself if you arrive early. We were able to check into our room about about 3:40pm and promptly settled in. The room is spacious with a large comfortable bed. We had a comfy arm chair, a large desk, mini fridge, many drinking glasses, desk chair and there is a large closet up front. The bathroom is a little small but totally manageable. The ceiling in our room (on the 3rd floor) was also a little low which was just a bit strange, but again totally manageable. The bed was absolutely delightful! So comfortable with really soft bedding. The thermostat also did a great job and since we like to sleep cold we also snagged a few extra blankets. The black out curtains are also great at doing their job. The hotel also provides a continental breakfast (which we slept through every day), but certainly a nice amenity and you can access their coffee/tea menu all day for free. Overall a great experience and would certainly stay here again. …
This is a boutique (28 rooms) hotel near the heart of Old Montreal, in a historic building The public space is attractive with much character, but not grand; there are no amenities such as fitness center or spa on premises. What makes this hotel special are the rooms. Our room was among the nicest of any hotel we’ve visited anywhere in the world. A 19th century feel, spacious, and well decorated and furnished. The bed was very comfy and the bed linens top notch. The shower has multiple nozzles and great pressure. The walls are brick and stone; both beautiful and completely shielded us from adjoining rooms. I really liked being in a more personal small hotel rather than a larger more institutional venue; the staff was friendly and helpful. Our room faced the street and this was the only negative — the area was swamped with tourists and visitors who partied late into the night and the noise of people talking and carousing and the noise from vehicles and motorcycles was very audible until after 2:00 a.m. So, if you are a light sleeper, during the high season I suggest insisting on a room facing the back alley. A nice continental breakfast was included in the room rate, but didn’t make up for the lousy night of sleep.…
The good: The staff were kind. The hotel room was outstanding. The location was perfect for our first time in Montreal. The bad: I asked where a laundry facility was located and the very nice people suggested that the hotel can get it done. I was handed an empty bag without any paperwork. The laundry was completed (for the cost of a washing machine). I asked upon receipt and was advised that the costs were on the inventory sheet that I supposedly filled out. I told them that I never had any paperwork beforehand. Would have been nice to have been given the paperwork (as later suggested by employee) up front on the paperwork that I was never given but ultimately on me for not asking.
Had an amazing stay at Le Petit. Service was top notch and the complementary espresso drinks were a tremendous perk and consistently delicious. Perfect location in Old Montreal near the port which is very convenient. Would definitely stay here again.