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Hotel Birks Montreal

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1240 rue du Square Phillips, Montreal, Quebec H3B 3H4 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (263)
Room & Suite (126)
Dining (16)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 05/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 176 hotels in Montreal
Location
Cleanliness
Service
Value
Travelers' Choice
Beautifully designed and nestled within the iconic Birks Building, Hôtel Birks offers a distinctive and unforgettable experience where guests are immersed into an exquisite French flair. In 1894, the historic Montreal building was built by Henry Birks to house the jewelery store. Since then, the building was expanded in 1907 and restored in 2001. In 2018, this historic building welcome the Hotel Birks Montreal by les Hotels St Martin Inc .; luxury boutique hotel with 132 rooms & suites. Adjacent to the hotel, Henri Brasserie Française serves traditional and contemporary French brasserie cuisine.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Conference facilities
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Spa
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Italian
333Reviews11Q+A44Room tips
Traveler rating
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Popular mentions
dave wrote a review Oct 19
Ottawa, Canada1 contribution
We have stayed at the Birks hotel before and it was definitely a 5 star event. However we did stay for one night this past weekend and unfortunately it was a completely different experience. Upon checkin and entry to our room we noticed a used dirty towel under the vanity in the bathroom! We immediately called the front desk to inform them of our discovery and they insisted that the room was “inspected”’prior to our arrival. They eventually did send someone after about 10 minutes and the entire situation was downplayed. They did agree to change rooms for us and that was the end of it on their end. Under normal circumstances this would not be acceptable but with COVID our thoughts were what else was missed and not sanitized in the room. Human error is a part of life but what distinguishes a 5 star establishment is how it is handled when it does occur. The nonchalant approach was much more of a 1 star in our minds.
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Date of stay: October 2021Trip type: Traveled on business
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Response from Lucie Manceau, Service clients/Réception at Hotel Birks Montreal
Responded 5 days ago
Dear Mr Dave, First and foremost, thank you for choosing the Hotel Birks Montreal for your recent stay in the city and for taking the time to share your thoughts with us. Your comments are important to the success of our organization, as we rely on you, one of our guests, to tell us how we are doing and how we can better meet your needs. Hotel Birks Montreal is committed to providing our guests with the highest quality services and facilities. When staying with us, we want our guests to enjoy the peace and comfort of their home away from home. Although we are not perfect we believe in addressing our problems immediately without fail and I believe that is what will make us strive to achieve the level of service that our guests deserve. The great majority of our guest leave with a very positive memory of their stay, unfortunately we dropped the ball on your occasion and for that I would like to extend our apologies on behalf of everyone at Hotel Birks Montreal. Rest assured that the inconvenience that you have encountered is certainly not representative of the levels of service we strive to offer. Mr Dave, that being said we hope to have the pleasure of welcoming you once again in the near future. Kind regards, Lucie Manceau Rooms Division Manager
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Tour484889 wrote a review Oct 19
16 contributions8 helpful votes
+1
My husband surprised me with an overnight stay at hotel Birks. It was a majestic experience. He booked a room on the 5th floor with balcony. The room was extremely clean with no sign of dust. The bed was comfortable. The decor was so classy and beautiful. The Nespresso machine is a plus in these rooms. My only regret is not spending enough time in this beautiful hotel. The lobby is beautiful just like every other corner in the hotel. There are many sitting areas as well. I am out of words to describe how fancy, beautiful, majestic and well maintained that hotel is.
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Date of stay: October 2021
Value
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Response from Lucie Manceau, Service clients/Réception at Hotel Birks Montreal
Responded 6 days ago
Dear Guest, Thank you so much for taking the time to share your experience with the TripAdvisor community. What a pleasure to read your amazing review! We try our best to ensure that all of our guests have a unique stay. As we strive to be a leader of excellence in the hospitality industry, it is truly rewarding for us to see that we've reached this ambition. Our passion is to provide a memorable experience to all our guests, through the comfort of our rooms and the excellence of our service. We are sincerely happy to see that we exceeded your expectations on your recent stay. Receiving such glowing review is exactly what we work so hard for! Be assured that we will share your comment with our dedicated team, this is such a great encouragement to us as we all strive to deliver an impeccable service. You can be assured that we will share your lovely feedback. We are really thankful for all your kind words and look forward welcoming you really soon! Warmest Regards, Lucie Manceau Rooms Division Manager
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Pamela D wrote a review Oct 4
Ottawa, Canada34 contributions13 helpful votes
Very happy with my researched choice to stay at Birks Hotel. Kevin at the front desk was excellent. He made it his mission to ensure that we had everything we wanted- more coffee? Lattes to the room? Fresh towels? Thank you! I loved the 5 th floor room with small terrace overlooking the square. Presently Phillips Square is under renovation/ construction however, it will be gorgeous in Summer 2022. This newer boutique like hotel has some real history- the original Birks Jewelers Building, completely restored with a modern addition on the top and of course a jaw dropping BIRKS jewelry store on the main floor. The restaurant “Henri” which was frequented by friends, rated it as one of the best places they had ever eaten. I wish I had gone. The bedroom and bathroom were tastefully decorated. The shower was especially lovely ( rain shower option is always great) . My only complaint was the pillows and bedding. In my opinion, a true 5 star experience is only complete with good feather pillows and beautiful cotton sheets. Hopefully this upgrade will soon be added!! As much as I like trying a variety of hotels, I will go back again in the summer to fully enjoy the little terrace, the newly finished Phillips Square, and of course an outdoor table at Henri!!!
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Date of stay: October 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Marie de Pimodan, Services aux clients/réception at Hotel Birks Montreal
Responded 2 weeks ago
Dear Pamela D, Thank you very much for taking the time to review your experience at the Hotel Birks Montreal with the TripAdvisor community. We are always pleased to receive praise and acknowledgement of such a positive nature. Be assured that your comment will be forwarded to all our departments as reinforcement to continue their efforts to make the Hotel Birks Montreal a leader in the industry. A special thank you for your words in regards to Kevin! We are so happy to read he made a great impact on your experience with us, as he strives to deliver an impeccable service to all our guests. Rest assured that your words have already been shared with him. Our magnificent five-star boutique hotel of 132 rooms & suites is in the core of Downtown Montreal in the iconic 19th century Building, home of the jeweller Henry Birks, you will be immersed into a European atmosphere. We are very happy to read you have enjoyed the comfort of our elegant and modern rooms which have been designed with great care to ensure a great stay for our guests. The restaurant Henri Brasserie Française honours the timeless traditions of grand French Brasseries. Its refined cuisine offers fresh tempting dishes, highlighting the finest quality of Quebec and Canadian seasonal products from coast to coast. We have made sure to share your comments with them as they strive to deliver their guests with a memorable experience. Hopefully you will get to try their beautiful food next time you visit us. We are looking forward to welcoming you again when travel brings you back to Montreal! Kindest regards, Marie de Pimodan Front Desk Supervisor
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Mirza B wrote a review Oct 4
London, Canada12 contributions3 helpful votes
Would like to thank the manager Kevin for taking care of us throughout the 4 nights we were there. He stands out and runs to ensure everything is okay on the daily. We stayed in room 428 and heard nothing all night inside or out, it was extremely peaceful and comfortable. We were more than happy with the hotel and will definitely be back. On another note, great restaurant and the downtown location can’t be beat. Highly recommended.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Marie de Pimodan, Services aux clients/réception at Hotel Birks Montreal
Responded 2 weeks ago
Dear Mirza B, First and foremost, we would like to thank you for taking the time to share your experience at the Hotel Birks Montreal with the community! What a pleasure to read your amazing review! We try our best to ensure that all of our guests have a wonderful stay and we're so happy we made such an impact on your visit to Montreal. As we strive to be a leader of excellence in the hospitality industry, it is truly rewarding for us to see that we've reached this ambition. We would especially like to thank you for your kind words in regards to Kevin. Kevin is an incredible team member and he takes it to heart to ensure that our guests experience with us is memorable. We are incredibly lucky to have him on our team. Rest assured that your words have already been shared with him. We are also very happy to read you have enjoyed our great location in the heart of Downtown Montreal and our beautiful restaurant, Henri Brasserie Française. We are really thankful for all your kind words and look forward welcoming you really soon! Kindest regards, Marie de Pimodan Front Desk Supervisor
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Lothar L wrote a review Oct 1
Toronto, Canada36 contributions13 helpful votes
What a marvellous new Hotel & the service was wunderbar!!!! We'll be BACK... We stayed 4 nights & had garden view room, just perfect...enjoyed our dinner downstairs with great food & service...Breakfast needs more work [our other favourite is the Sofitel with a great breakfast...]! Merci et a la prochaîne,,,
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Date of stay: September 2021
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Response from Marie de Pimodan, Services aux clients/réception at Hotel Birks Montreal
Responded 3 weeks ago
Bonjour lotharl299, First and foremost, we would like to thank you for sharing your experience at the Hotel Birks Montreal with the TripAdvisor community. We are thrilled to see that you enjoyed your stay in our property and that the rooms exceeded your expectations. Receiving such glowing review is exactly what we work so hard for! Be assured that we will share your comment with our dedicated team, this is such a great encouragement to us as we all strive to deliver an impeccable service. I have also shared your impressions with the team of our restaurant Henri Brasserie Française as feedbacks like yours, allow them to improve their offer. We look forward welcoming you again soon, Sincerely, Marie de Pimodan Front Desk Supervisor
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PRICE RANGE
$164 - $343 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecMontrealCentre-Ville (Downtown) / The Underground City / Ville-Marie
NUMBER OF ROOMS
132
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Frequently Asked Questions about Hotel Birks Montreal
Which popular attractions are close to Hotel Birks Montreal?
Nearby attractions include Barbie Expo (0.3 miles), St. Patrick's Basilica (0.2 miles), and Cathedral of Marie-Reine-du-Monde (0.3 miles).
What are some of the property amenities at Hotel Birks Montreal?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Birks Montreal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Birks Montreal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Birks Montreal?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Birks Montreal?
Conveniently located restaurants include Il Focolaio, Escondite, and The Keg Steakhouse + Bar - Place Ville Marie.
Are there opportunities to exercise at Hotel Birks Montreal?
Yes, guests have access to a fitness center during their stay.
Is Hotel Birks Montreal located near the city center?
Yes, it is 0.5 miles away from the center of Montreal.
Are any cleaning services offered at Hotel Birks Montreal?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Birks Montreal offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Birks Montreal?
The staff speaks multiple languages, including English, Spanish, French, and Italian.