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Le Mount Stephen

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Traveler (413)
Room & Suite (189)
Videos (1)
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About

#7 of 415 hotels in Montreal
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.7
2023 Travelers' Choice Best of the Best
The legacy lives on in the Golden Square Mile of Montreal, at Le Mount Stephen. Setting the standards for luxury lifestyle and sophistication, the hotel embraces its past in the historic mansion at its forefront, and celebrates the present and future in a sleek contemporary tower behind. Le Mount Stephen proudly embraces the dynamism of today’s Montreal, while paying homage to the city’s rich heritage. Interiors exude timeless elegance, showcasing a unique style and character while offering state-of the-art amenities and the finest high-end comforts and technology.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Valet parking
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Special diet menus
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Whirlpool bathtub
Bath / shower
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Modern
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Price:Tripadvisor Special Offer
Traveler Insights
This summary was created by AI, based on 76 recent English reviews.
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Le Mount Stephen is a five-star hotel that draws mixed feedback regarding noise levels, with some guests citing disturbances from nearby areas. However, many travelers laud its prime location, close to various shops, restaurants, and attractions. Despite a few expensive extras, its value is often deemed commendable, with the high-quality rooms and staff justifying the price. The hotel's modern amenities, including automatic lighting and heated floors, are highly admired. Additionally, guests frequently praise the hotel's blend of modern and vintage styles, its immaculate cleanliness, and spacious rooms. The service also receives consistent acclaim for its attentiveness and professionalism.
Location
Central
Atmosphere
Elegant
Rooms
Modern
Value
Remarkable
Cleanliness
Immaculate
Service
Attentive
Amenities
State-of-the-art
Location
Central
Travelers frequently praised the hotel's central and convenient location, which is close to shops, restaurants, and attractions.
  • Lee M
    Lee M
    Aug 2023 2 contributions
    ...Excellent location, very safe for solo traveller like myself, this beautiful luxury hotel features kind and professional staff...
  • TerryinVA
    TerryinVA
    Aug 2023 17 contributions
    ...The rooms were lovely and the location was great!...
  • Giulia 💫
    Giulia 💫
    Jul 2023 3 contributions
    ...The location is amazing and a few minute walk to many shops and restaurants in the area...
  • Ben F
    Ben F
    Jul 2023 11 contributions
    ...The hotel's location is excellent - in a clean and upscale part of town near all the best attractions...
  • Go03391778292
    Go03391778292
    Jul 2023 1 contribution
    ...Location is outstanding; the service excellent; and the rooms are comfortable and very hi-tech...
  • Michelle P
    Michelle P
    Jun 2023 1 contribution
    ...The location is really easy with all that’s around, the staff were incredibly generous and helpful with our airline issues and baggage delays, and the actual building is just an absolute pleasure to be in...
  • Lisa YHZ
    Lisa YHZ
    Jun 2023 9 contributions
    Booked Le Mount Stephen for our 5 night stay for its location and outstanding reviews...
  • David B
    David B
    May 2023 3 contributions
    ...Quiet and luxurious rooms, attentive staff, excellent amenities, and a central downtown location...
  • Andy Yao
    Andy Yao
    Mar 2023 4 contributions
    The historic building, the modern room, the center location, rain shower, Toto washlet, Tesla wall connector in Parking...
  • Darcette
    Darcette
    Feb 2023 111 contributions
    ...The gym is well-equipped and the location is perfect for walking and sightseeing...
  • Sam
    Sam
    Jan 2023 2 contributions
    ...The location is perfect as we walked to the Centre Bell for a hockey game and went shopping on Ste-Catherine’s street...
  • Linda D
    Linda D
    Nov 2022 50 contributions
    ...Location convenient to many restaurants and Old Montreal...
  • WhyWalkIfYouFly
    WhyWalkIfYouFly
    Oct 2022 10 contributions
    ...The location is great as it’s close to everything you can think of...
  • Cherryl O
    Cherryl O
    Sep 2022 3 contributions
    ...Plus the location right in the middle of downtown shopping is truly the best...
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Atmosphere
Elegant
The hotel offers an elegant blend of modern and vintage styles, with advanced technology and historic craftsmanship.
  • James P
    James P
    Sep 2023 6 contributions
    This hotel has beautiful rooms with top of the line modern accommodations... Bar George serves excellent drinks and food and is beautifully decorated, reminiscent of old churches, with stained glass windows and carved wooden columns...
  • Jody W
    Jody W
    Sep 2023 3 contributions
    ...Be sure to look around on the second floor and admire the stained glass and carved woodwork. Our room provided a level of luxury and comfort that enhanced our visit...
  • Gail B
    Gail B
    Sep 2023 2 contributions
    Le Hotel Stephen’s rooms were beautiful!... Bar George and the restaurant were also gorgeous with delicious food and cocktails...
  • Lee M
    Lee M
    Aug 2023 2 contributions
    ...The rooms are clean, comfortable, and modern, featuring automatic lighting and window treatments that are easily controlled with the single tap of a button... The rooms are quiet but the hotel’s Bar George is abuzz; be sure to take a moment to admire the gorgeous wood finishes throughout the dining and event spaces (including an exquisitely carved grandfather clock)...
  • Bert D
    Bert D
    Aug 2023 9 contributions
    ...The opulent, but welcoming double staircase entry into the former home of Lord Mount Stephen and high quality woods and craftsmanship set the tone for our stay. Upon first arrival, we were stunned with how the original home seamlessly transitioned into the beautiful marble reception area of the hotel itself... The rooms are spacious, clean and very modern... Luckily, Le Mount Stephen was thoughtful about this and we had a calm and quiet environment...
  • Pete W
    Pete W
    Aug 2023 1 contribution
    ...The hotel's charm and historic flair are second to none. The room (including private patio) was exquisite...
  • TerryinVA
    TerryinVA
    Aug 2023 17 contributions
    ...The rooms were lovely and the location was great!...
  • Debbie M
    Debbie M
    Jul 2023 1 contribution
    ...The decor of the hotel is just amazing, the most beautiful woodwork I have ever seen, with other areas being beautifully modern!... The room was immaculate, very comfortable and a beautiful high end bathroom!...
  • Jonathan S
    Jonathan S
    Jul 2023 5 contributions
    ...Everything was charming and comfortable in the rooms. The hallway carpets were clean, and it all smelled fresh as you would expect...
  • Paegas
    Paegas
    Jul 2023 111 contributions
    ...The rooms are wonderfully comfortable and especially the bathroom is amazing. The shower with changing lights and the warm seat toilet!...
  • Maria D
    Maria D
    Jul 2023 1 contribution
    ...gorgeous interior where you get a taste of vintage old montreal, and a more modern check in section...
  • Gary r
    Gary r
    Jun 2023 1 contribution
    ...Hotel is beautiful, clean and has old world charm when you enter...
  • Vacation628397
    Vacation628397
    May 2023 7 contributions
    ...Our breakfast each morning was in their restaurant and the room was filled with "old world charm"... We particularly liked the bathroom with the "automatic" toilet and the rainfall shower head...
  • Noor S
    Noor S
    May 2023 4 contributions
    ...I really enjoyed all the automatic controls for lighting, curtains, blinds, and even the toilet. The all-in-one Toto toilet and rain shower really contribute to the comfort...
  • Jessica S
    Jessica S
    May 2023 26 contributions
    ...The entrance and dining area for breakfast are stunning...
  • Maureen O
    Maureen O
    Mar 2023 22 contributions
    ...Lovely room with top of the line electronics throughout... Extremely quiet room with comfortable bed and pillows... The hostess was able to get us a seat in there for an after dinner drink which worked well, except for the techno DJ music that was way to loud in our opinion...
  • Ron B
    Ron B
    Mar 2023 1 contribution
    ...Do not miss a stop at Bar George, atmosphere, drinks and food all tops!...
  • DK
    DK
    Mar 2023 4 contributions
    ...Our room was quiet, spacious, modern and ultra clean...
  • Darcette
    Darcette
    Feb 2023 111 contributions
    The room was spotless, soundproof, well-appointed and technologically advanced... The surroundings are elegant yet modern...
  • Frank C
    Frank C
    Oct 2022 2 contributions
    ...Rooms are well thought out and state of the art with smart controls of lights, bathroom, shades and drapes... Quite nice, even for the most discriminating traveler...
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Rooms
Modern
Travelers generally find the hotel rooms spacious, modern, and comfortable. However, a few guests had issues with the room's design and use of space.
  • Gail B
    Gail B
    Sep 2023 2 contributions
    Le Hotel Stephen’s rooms were beautiful! The bed was extremely comfortable, the rain shower was incredible and the rooms are very quiet...
  • Jody W
    Jody W
    Sep 2023 3 contributions
    ...Be sure to look around on the second floor and admire the stained glass and carved woodwork. Our room provided a level of luxury and comfort that enhanced our visit... The bathroom included a tub and shower room and outstanding features throughout...
  • Lee M
    Lee M
    Aug 2023 2 contributions
    ...The rooms are clean, comfortable, and modern, featuring automatic lighting and window treatments that are easily controlled with the single tap of a button... The rooms are quiet but the hotel’s Bar George is abuzz; be sure to take a moment to admire the gorgeous wood finishes throughout the dining and event spaces (including an exquisitely carved grandfather clock)...
  • Bert D
    Bert D
    Aug 2023 9 contributions
    ...The rooms are spacious, clean and very modern... The bar and restaurant tend to get busy and lively, but the hotel rooms are isolated from both the restaurant/bar and the streets of Montréal...
  • Judie W
    Judie W
    Jul 2023 18 contributions
    We had planned a vacation to celebrate our anniversary in Montreal and searched for the perfect hotel... The staff couldn’t have been better, beautiful accommodations and then access to everything!... After a very special and warm reception at check in, Michael took us up to our room and presented a card welcoming us next to a chilled bottle of Prosecco... The room, a deluxe king, had plenty of space... It’s a Smart room where lights are controlled with buttons and a main device on the wall... They even have a Nespresso machine in the room... I used the exercise facilities which are spacious and honor their love of hockey with a framed Canadiens jersey and a magazine cover featuring a Canadian Olympic hockey victory... The entrance is the actual house or residence which has rooms upstairs used for events...
  • BackPacker604583
    BackPacker604583
    Jul 2023 9 contributions
    ...Upon arrival at my room, I was shocked by how small it was... Rather than apologize for ruining my shower and evening right before bed, the front desk got defensive and explained how the turndown service forgot to stock the room with towels, etc... I then raised the issue of the size of the room and was literally told by the front desk attendant that next time I should book directly with the hotel and not with a third party, as the nicer rooms are held back for their regular guests!...
  • Noor S
    Noor S
    May 2023 4 contributions
    ...The only thing that could be fixed in my room was the handheld showerhead is on its way to retirement (and has no pressure options), and the overhead recessed rain shower can use some cleaning so that individual nozzles didn't spray in weird directions, or some didn't work...
  • LAURIE W
    LAURIE W
    May 2023 2 contributions
    ...Rooms very modern but odd use of space, no view and bathroom counters you can put nothing on... Not worth paying for a large room as the use of space has zero value and there are no views... Touch bidets, electronics to room very up to date but no character to the room and poor use of space...
  • 975bernardm
    975bernardm
    May 2023 11 contributions
    ...This hotel is well located in the heart of Montreal and has both a historic section that lets you see how the wealthy Montrealers lived but it is connected to an ultra modern, efficient five star hotel...
  • Vacation628397
    Vacation628397
    May 2023 7 contributions
    ...Most likely it had been the original living or drawing room in the mansion!...
  • Sders
    Sders
    Apr 2023 40 contributions
    ...William, the concierge made many arrangements for us even on very short notice...
  • Liza B
    Liza B
    Mar 2023 216 contributions
    ...Our only comment would be on the impracticality of some design issues in the king room we occupied...
  • JJJP
    JJJP
    Mar 2023 1 contribution
    ...She was able to put me in the best room, but also at the best table at their extravagant lobby bar to entertain clients. Lastly, the rooms are so quiet that you do not have to worry about your sleep being interrupted...
  • Compass31553510680
    Compass31553510680
    Mar 2023 1 contribution
    ...Prior to reserving our stay, I called the top four 5 star hotels and I chose Le Mont Stephen not only due to the reviews online but also the way they were accommodating on the phone. I would not think twice on booking anywhere else when you’re in Montreal!...
  • Darcette
    Darcette
    Feb 2023 111 contributions
    The room was spotless, soundproof, well-appointed and technologically advanced...
  • CSBOttawa_Canada
    CSBOttawa_Canada
    Jan 2023 18 contributions
    The Mount Stephen Hotel is simply perfect... The spacious hotel rooms are in the new part of the hotel and offer super comfortable beds, high-tech lighting options and a fabulous coloured rain shower...
  • DMcR
    DMcR
    Dec 2022 1 contribution
    Lovely hotel and very friendly and attentive staff... Also, the lights, curtains, and room temperature were not controlled at the source, but from a wall panel with a menu; and the lights were controlled in groups... So I could not have the bedside lights on all by themselves: I also had to have the under-bed and overhead indirect lights on as well...
  • Frank C
    Frank C
    Oct 2022 2 contributions
    ...Rooms are well thought out and state of the art with smart controls of lights, bathroom, shades and drapes...
  • WhyWalkIfYouFly
    WhyWalkIfYouFly
    Oct 2022 10 contributions
    ...The room was a vibe in itself; So much of a vibe pictures just doesn’t do it enough Justice (Check TikTok in my bio for video of the room)... The Room Service staff was very accommodating and nice I can’t stress that enough...
  • KatLarson
    KatLarson
    Sep 2022 39 contributions
    ...We stayed in one of the luxury lofts on the 10th floor, the room was huge and very well appointed...
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Value
Remarkable
Travelers generally find the hotel's value remarkable, with some noting the high quality of the rooms and staff justifies the price, despite some expensive extras.
  • Deborah C
    Deborah C
    Sep 2023 11 contributions
    An incredible experience worth every penny...
  • Ansedonia411
    Ansedonia411
    Aug 2023 20 contributions
    Not a 5 star hotel boutique hotel as we expected, but a modern grey characterless poorly managed monstrosity attached to a once hip bar and event space that are housed in a 19th century mansion...
  • Lee M
    Lee M
    Aug 2023 2 contributions
    ...The only downside to staying at Le Mount Stephen is that I never want to checkout...
  • BackPacker604583
    BackPacker604583
    Jul 2023 9 contributions
    ...I was completely underwhelmed by not only its size, but its decor and features. By no means is this a luxury hotel, at least not by American standards... I then raised the issue of the size of the room and was literally told by the front desk attendant that next time I should book directly with the hotel and not with a third party, as the nicer rooms are held back for their regular guests!... There are many better hotels, I am sure, for the money... Checking into the Ritz Carlton today, as one one night at this place was one too many... Do yourself a favor and spend your hard earned money at a less cold and pretentious hotel that is actually worth the money and that provides a true luxury experience and doesn’t just have a luxurious exterior...
  • Judie W
    Judie W
    Jul 2023 18 contributions
    ...The building of Le Mount Stephen is simply exquisite...
  • Go03391778292
    Go03391778292
    Jul 2023 1 contribution
    ...Little Italy was an Uber away, but nothing further...
  • Hedy H
    Hedy H
    Jun 2023 2 contributions
    ...Staff fabulous everything very well appointed...
  • LAURIE W
    LAURIE W
    May 2023 2 contributions
    ...Very up to date, clean and modern on the plus side. Not worth paying for a large room as the use of space has zero value and there are no views...
  • Noor S
    Noor S
    May 2023 4 contributions
    ...Snacks and minibar items are pricey (as is the attached Restaurant Bar George)...
  • David B
    David B
    May 2023 3 contributions
    ...Sometimes you book an expensive hotel and it feels overpriced, and we absolutely DID NOT feel that way for Le Mount Stephen. The price seemed totally justified based on the quality of the hotel & staff...
  • Jessica S
    Jessica S
    May 2023 26 contributions
    ...Thank you for so many drawers in which to store clothing and adequate closet space!...
  • Sders
    Sders
    Apr 2023 40 contributions
    Le Mount Stephen is exceptional in every way...
  • bully g
    bully g
    Mar 2023 2 contributions
    ...The place is immaculately clean & modern...
  • Debbie C
    Debbie C
    Jan 2023 7 contributions
    ...The chroma lighting rainfall showers and automatic space toilets with bidets were over the top!...
  • Charles M
    Charles M
    Jan 2023 1 contribution
    ...I couldn't have picked a better hotel for my stay in Montreal...
  • CSBOttawa_Canada
    CSBOttawa_Canada
    Jan 2023 18 contributions
    The Mount Stephen Hotel is simply perfect...
  • Cherryl O
    Cherryl O
    Sep 2022 3 contributions
    This hotel is truly one of a kind...
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Cleanliness
Immaculate
Most travelers commend the hotel for its immaculate cleanliness, especially appreciating the modern, clean bathrooms with advanced features.
  • Lee M
    Lee M
    Aug 2023 2 contributions
    ...The rooms are clean, comfortable, and modern, featuring automatic lighting and window treatments that are easily controlled with the single tap of a button. The bathrooms feature heated floors and toilet seats, plus a spacious walk in rain-shower with therapeutic colour-changing lighting...
  • Bert D
    Bert D
    Aug 2023 9 contributions
    ...The rooms are spacious, clean and very modern. The bathrooms are next level in terms of technology—especially the shower...
  • Giulia 💫
    Giulia 💫
    Jul 2023 3 contributions
    This hotel is by far the best place I have stayed in montreal... The rooms here are beautiful and always freshly cleaned which makes the hotel even more welcoming... The gym also has high quality equipment and is always clean when I visit it... By staying here I can tell that the staff work extra hard to please their guests...
  • Judie W
    Judie W
    Jul 2023 18 contributions
    ...Huge shower equipped with different colored lights and a warmed toilet seat (with other features too!)...
  • Habib S
    Habib S
    Jul 2023 1 contribution
    ...The room was spacious and modern, bathroom was beautiful and taking morning shower was the most refreshing one. The mattress and linen was freshly appointed...
  • Jonathan S
    Jonathan S
    Jul 2023 5 contributions
    ...The bathrooms were the cleanest we'd ever found... The hallway carpets were clean, and it all smelled fresh as you would expect...
  • Paegas
    Paegas
    Jul 2023 111 contributions
    ...The rooms are wonderfully comfortable and especially the bathroom is amazing. The shower with changing lights and the warm seat toilet!...
  • Debbie M
    Debbie M
    Jul 2023 1 contribution
    ...From the minute we walked in we were taken care of! Our car, our bags and check in were so easy, front desk was excellent!... The room was immaculate, very comfortable and a beautiful high end bathroom!...
  • Noor S
    Noor S
    May 2023 4 contributions
    ...The all-in-one Toto toilet and rain shower really contribute to the comfort. There wasn't a bath in my room, but I guess these days that's less in demand... The only thing that could be fixed in my room was the handheld showerhead is on its way to retirement (and has no pressure options), and the overhead recessed rain shower can use some cleaning so that individual nozzles didn't spray in weird directions, or some didn't work...
  • Vacation628397
    Vacation628397
    May 2023 7 contributions
    ...The hotel portion is in a modern building and we certainly appreciated the modern amenities!... We particularly liked the bathroom with the "automatic" toilet and the rainfall shower head...
  • Jennifer G
    Jennifer G
    Apr 2023 2 contributions
    ...Toilet seat with warmer was a bonus...
  • Liza B
    Liza B
    Mar 2023 216 contributions
    This is a well located, beautifully restored, old building, merged with an ultramodern hotel facility... The automatic toilet opened every time we approached the garbage in the bathroom...
  • DK
    DK
    Mar 2023 4 contributions
    ...From the doorman to the front desk to the cleaning staff, everyone was pleasant and helpful in every way... Our room was quiet, spacious, modern and ultra clean... The state of the art bathroom with rain shower and heated floors were a real treat... Towels were fluffy and plentiful and the welcome chocolate was the icing on the cake!... We visited for 4 nights and I cannot say enough good about this hotel...
  • Compass31553510680
    Compass31553510680
    Mar 2023 1 contribution
    ...It was clean, high tech, comfortable, big, close to everything. Bathroom had heated floors, a bidet with heat, wash and dry...
  • bully g
    bully g
    Mar 2023 2 contributions
    ...It was the most welcoming hotel I've ever stayed at! The place is immaculately clean & modern... There were no strange noises, no bad odors, no missing this or that; it was flawless... The modern bathroom was so amazing, with automatic toilet and huge rainshower, it was like a spa in your room... I would be very pleased to stay in such an efficient, clean and friendly hotel anytime, anywhere in the world...
  • Darcette
    Darcette
    Feb 2023 111 contributions
    The room was spotless, soundproof, well-appointed and technologically advanced...
  • KathleenFM
    KathleenFM
    Feb 2023 11 contributions
    ...The room was lovely, the bathroom was likely one of the best bathrooms we’ve ever had...
  • Debbie C
    Debbie C
    Jan 2023 7 contributions
    Stunning property mixing an immaculately kept historic mansion accompanied with all the modern luxuries... The chroma lighting rainfall showers and automatic space toilets with bidets were over the top!...
  • Sam
    Sam
    Jan 2023 2 contributions
    ...The room was modern, clean and so comfortable...
  • Mobile29104439188
    Mobile29104439188
    Oct 2022
    ...Fantastic location.Exquisite interior, clean, luxurious rooms, amazing, helpful and kind staff...
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Service
Attentive
Guests consistently describe the service at the hotel as attentive, helpful, and professional, with staff going above and beyond to meet their needs.
  • BackPacker899193
    BackPacker899193
    Aug 2023 1 contribution
    ...Entire staff was very professional, courteous and helpful. Concierge was very engaged and gave excellent recommendations (who thought going to a place called Jeans Jeans Jeans would be fun and a great recommendation)...
  • Lida L
    Lida L
    Aug 2023 6 contributions
    ...haha Restaurants are top notch and every personnel person I encountered was very helpful and professional...
  • Lee M
    Lee M
    Aug 2023 2 contributions
    ...Excellent location, very safe for solo traveller like myself, this beautiful luxury hotel features kind and professional staff... The bathrooms feature heated floors and toilet seats, plus a spacious walk in rain-shower with therapeutic colour-changing lighting... Special mention to the front desk team, including concierge Caroline who helped make my most recent stay extra special helping me arrange multiple fabulous meals... No easy feat when dealing with an auto immune dietary protocol, and she was even able to ensure excellent dining options to accommodate my guest who is celiac...
  • Giulia 💫
    Giulia 💫
    Jul 2023 3 contributions
    This hotel is by far the best place I have stayed in montreal... When staying here I was treated very kindly and was always greeted with a smile from hotel staff... The rooms here are beautiful and always freshly cleaned which makes the hotel even more welcoming... When staying at this hotel I always enjoy a relaxing facial that leaves my skin glowing and makes me feel relaxed... The gym also has high quality equipment and is always clean when I visit it... The room service from the restaurant also had me shocked on the beautiful presentation of the food!... By staying here I can tell that the staff work extra hard to please their guests...
  • Habib S
    Habib S
    Jul 2023 1 contribution
    Simply one of the best hotel stay experiences I’ve ever had. From the doorman to registration and taking us to our room every thing was exceptionally great... The mattress and linen was freshly appointed... The garden terrace was a breath fresh air and accommodating number of our friends who came to visit us...
  • Michelle P
    Michelle P
    Jun 2023 1 contribution
    ...The location is really easy with all that’s around, the staff were incredibly generous and helpful with our airline issues and baggage delays, and the actual building is just an absolute pleasure to be in...
  • Vacation628397
    Vacation628397
    May 2023 7 contributions
    ...Our breakfast each morning was in their restaurant and the room was filled with "old world charm"... We particularly liked the bathroom with the "automatic" toilet and the rainfall shower head... Finally, we found every staff member from the front desk to the wait staff in the restaurant to be professional, helpful and accommodating...
  • Nicole H
    Nicole H
    Apr 2023 3 contributions
    The staff at Le Mount Stephen were exceptional... The front desk immediately tackled our request and worked over a few days to address it... They were also exceptionally helpful with recommendations and we were always warmly welcomed back at the end of each day...
  • Sders
    Sders
    Apr 2023 40 contributions
    ...It is well located in a safe and appealing part of town. I cannot say enough about the wonderful staff that was helpful in every way... William, the concierge made many arrangements for us even on very short notice... I think the hotel should consider some sort of priority system, so that their guests would be able to enter ahead of the general public...
  • bully g
    bully g
    Mar 2023 2 contributions
    ...It was the most welcoming hotel I've ever stayed at!... There were no strange noises, no bad odors, no missing this or that; it was flawless... The modern bathroom was so amazing, with automatic toilet and huge rainshower, it was like a spa in your room... The lighting is ample and diverse, so you can adjust it exactly to your liking and needs... What really stood out was the exceptionally friendly and warm staff... A nice greeting every time we walked in and out... I would be very pleased to stay in such an efficient, clean and friendly hotel anytime, anywhere in the world... , I truly meant it; they made my weekend...
  • Maureen O
    Maureen O
    Mar 2023 22 contributions
    We arrived about 10:30 on Saturday and were able to get into our room right away!... The hostess was able to get us a seat in there for an after dinner drink which worked well, except for the techno DJ music that was way to loud in our opinion... The staff from the moment we arrived until we left was a 10 our of 10... Each person went over and above to make us feel welcome and happy...
  • Darcette
    Darcette
    Feb 2023 111 contributions
    ...Every staff member I encountered from the time of booking until checkout was friendly, knowledgeable and extremely helpful including the door person, concierge and maintenance... Mount Stephen made my first trip to Montreal perfect...
  • CSBOttawa_Canada
    CSBOttawa_Canada
    Jan 2023 18 contributions
    The Mount Stephen Hotel is simply perfect... We felt very welcomed by Alexandre, Zach, Junor and all the staff... William, the concierge is very knowledgeable and made dinner reservations for us, and offered excellent recommendations including what to do in Montreal and get around during a snowstorm!...
  • Debbie C
    Debbie C
    Jan 2023 7 contributions
    ...The service was amazing, in particularly Alex just went above and beyond with fun recommendations, assistance with reservations, and local knowledge!... The chroma lighting rainfall showers and automatic space toilets with bidets were over the top!...
  • Tim R
    Tim R
    Dec 2022 35 contributions
    ...Very European feel, clean city, people were very friendly and helpful and beautifully decorated for Christmas... The rooms were spacious and extremely modern, as well as being well appointed and supplied... But as terrific as the facilities are, the differentiator was the staff— they could not have been friendlier, more accommodating or more helpful the entire time... The concierge and front desk team truly took an interest in our visit and genuinely wanted us to enjoy our vacation and make the most out of exploring Montreal... The advice and recommendations they offered us, from local cafes to get morning coffee, to attractions, to restaurants, they were always informative and gave us options tailored to what we wanted... The restaurant / bar was also very cool— good food in a historic setting, and they are very accommodating to hotel guests...
  • Britton W
    Britton W
    Dec 2022 1 contribution
    My wife and I stayed here and we had a wonderful experience... The concierge noticed our flight was delayed, contacted the restaurant and worked together to ensure we could be seated... The hotel has a beautiful interior and exterior but the staff’s white glove service really set it apart from other 5 star hotels...
  • DMcR
    DMcR
    Dec 2022 1 contribution
    Lovely hotel and very friendly and attentive staff. They greeted me by name when I would return from an outing... Everything was beautiful, in working order, and clean... So I could not have the bedside lights on all by themselves: I also had to have the under-bed and overhead indirect lights on as well...
  • WhyWalkIfYouFly
    WhyWalkIfYouFly
    Oct 2022 10 contributions
    My Stay at Le Mount Stephen lived up to the expectation... The Room Service staff was very accommodating and nice I can’t stress that enough... Same for all of the front desk staff and Doormen (Hillary, Nancy, Zachary, Kobe & Claudio)... Most definitely will be staying here again & recommending to friends and family... They also do deposit holds on your account of about $1,000 USD; So keep that in mind...
  • PhiladelphiaMatilda
    PhiladelphiaMatilda
    Sep 2022 32 contributions
    ...Beds are extremely comfortable, storage is plentiful, and blackout blind operates remotely... The concierge had a comprehensive knowledge of the city, and directed us to interesting places near our planned lunch spot that we would otherwise not have found...
  • Steve D
    Steve D
    Sep 2022 50 contributions
    So many of the reviews I read talked about the staff at the hotel and how engaged and eager to help they are... The front desk staff, concierge and housekeeping are among the best I've seen... Any time we asked the concierge for recommendations, he was quick to provide a marked map and a list of them... Similarly, the front desk staff was warm and welcoming and always helpful...
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Amenities
State-of-the-art
Guests highly appreciate the state-of-the-art amenities like automatic lighting, heated floors, and high-tech bathrooms. The hotel's restaurant and bar also earn high praise.
  • Lee M
    Lee M
    Aug 2023 2 contributions
    ...Love staying at Le Mount Stephen every time! Excellent location, very safe for solo traveller like myself, this beautiful luxury hotel features kind and professional staff... The rooms are clean, comfortable, and modern, featuring automatic lighting and window treatments that are easily controlled with the single tap of a button... The bathrooms feature heated floors and toilet seats, plus a spacious walk in rain-shower with therapeutic colour-changing lighting... The rooms are quiet but the hotel’s Bar George is abuzz; be sure to take a moment to admire the gorgeous wood finishes throughout the dining and event spaces (including an exquisitely carved grandfather clock)... Special mention to the front desk team, including concierge Caroline who helped make my most recent stay extra special helping me arrange multiple fabulous meals...
  • Bert D
    Bert D
    Aug 2023 9 contributions
    ...I cannot say enough good things about me and my partner’s seven night stay at Le Mount Stephen. The opulent, but welcoming double staircase entry into the former home of Lord Mount Stephen and high quality woods and craftsmanship set the tone for our stay... Upon first arrival, we were stunned with how the original home seamlessly transitioned into the beautiful marble reception area of the hotel itself... The rooms are spacious, clean and very modern... The bathrooms are next level in terms of technology—especially the shower... The beds are comfortable and linens are very high quality... We ate several times at Bar George, the hotel’s restaurant, and had incredible meals... Luckily, Le Mount Stephen was thoughtful about this and we had a calm and quiet environment... Bottom line is the welcoming, attentive staff in a beautiful, historic, well maintained and conveniently located property in Downtown Montréal made for a very positive and memorable experience filled with plenty of good energy, friendly locals and amazing food...
  • Jonathan S
    Jonathan S
    Jul 2023 5 contributions
    This is a beautiful hotel that is in the middle of everything... This ranged from the valets and lobby staff to even the room service lady (I wish I had her name) who attended to our floor (9th)... The bathrooms were the cleanest we'd ever found... The Toto toilet was like a friend since whenever you walked up, it would auto-open to welcome you back, and it also had a range of features that I wish I had in my own home (maybe one day)... Everything was charming and comfortable in the rooms... The hallway carpets were clean, and it all smelled fresh as you would expect... However, about 20 seconds up the street is a beautiful restaurant/bar and if needed, you could go there and have a cocktail... This is all within 1-2 blocks of the Ritz and the Four Seasons...
  • Judie W
    Judie W
    Jul 2023 18 contributions
    ...Le Mount Stephen fit everything I had wanted. The staff couldn’t have been better, beautiful accommodations and then access to everything!... When we arrived, Michael, the concierge greeted us taking all of our bags inside... After a very special and warm reception at check in, Michael took us up to our room and presented a card welcoming us next to a chilled bottle of Prosecco... The room, a deluxe king, had plenty of space... It’s a Smart room where lights are controlled with buttons and a main device on the wall... Took us a little to get it but a very cool setup... Huge shower equipped with different colored lights and a warmed toilet seat (with other features too!)... They even have a Nespresso machine in the room... I used the exercise facilities which are spacious and honor their love of hockey with a framed Canadiens jersey and a magazine cover featuring a Canadian Olympic hockey victory... The hotel is a block from St.Katherine street and pretty much walking distance to everything... Public transportation is close by, but we mostly used Uber if needed... The building of Le Mount Stephen is simply exquisite... Then, sitting in Bar George you can get an idea of all of the details poured into the build... Overall, a wonderful stay at a hotel like none other!...
  • Habib S
    Habib S
    Jul 2023 1 contribution
    ...From the doorman to registration and taking us to our room every thing was exceptionally great. The room was spacious and modern, bathroom was beautiful and taking morning shower was the most refreshing one... The mattress and linen was freshly appointed... The garden terrace was a breath fresh air and accommodating number of our friends who came to visit us... This is going to be our home away from any time we are in Montréal...
  • Noor S
    Noor S
    May 2023 4 contributions
    Fantastic hotel, with fantastic service. I really enjoyed all the automatic controls for lighting, curtains, blinds, and even the toilet... The all-in-one Toto toilet and rain shower really contribute to the comfort... There wasn't a bath in my room, but I guess these days that's less in demand... Snacks and minibar items are pricey (as is the attached Restaurant Bar George)... The only thing that could be fixed in my room was the handheld showerhead is on its way to retirement (and has no pressure options), and the overhead recessed rain shower can use some cleaning so that individual nozzles didn't spray in weird directions, or some didn't work...
  • Jessica S
    Jessica S
    May 2023 26 contributions
    The ultimate in luxury, our stay at Le Mount Stephen was an absolute delight... The entrance and dining area for breakfast are stunning... I want to expressly thank Michael, the concierge, who was so helpful and got us impossible reservations at an exclusive Montreal restaurant on a busy Friday night... Thank you for so many drawers in which to store clothing and adequate closet space!... The state of the art toilet was a bit annoying as the seat opened up every time you entered the bathroom!... Still having a heated toilet seat is the ultimate in luxury...
  • bully g
    bully g
    Mar 2023 2 contributions
    ...It was the most welcoming hotel I've ever stayed at! The place is immaculately clean & modern... The modern bathroom was so amazing, with automatic toilet and huge rainshower, it was like a spa in your room... The lighting is ample and diverse, so you can adjust it exactly to your liking and needs... A nice greeting every time we walked in and out... I would be very pleased to stay in such an efficient, clean and friendly hotel anytime, anywhere in the world...
  • Liza B
    Liza B
    Mar 2023 216 contributions
    This is a well located, beautifully restored, old building, merged with an ultramodern hotel facility... The automatic toilet opened every time we approached the garbage in the bathroom... A mirror & plug in over the sink in the large area would be useful— it would provide space for hair drying & makeup if the bathroom was occupied...
  • JJJP
    JJJP
    Mar 2023 1 contribution
    The staff here will absolutely ensure that your experience is next level... She was able to put me in the best room, but also at the best table at their extravagant lobby bar to entertain clients... Lastly, the rooms are so quiet that you do not have to worry about your sleep being interrupted... Truly the best hotel I have ever stayed at for both service and quality...
  • Maureen O
    Maureen O
    Mar 2023 22 contributions
    ...We arrived about 10:30 on Saturday and were able to get into our room right away! Lovely room with top of the line electronics throughout... Extremely quiet room with comfortable bed and pillows... We had dinner downstairs at Bar George, and would highly recommend the Beef Wellington... Each person went over and above to make us feel welcome and happy...
  • DK
    DK
    Mar 2023 4 contributions
    ...From the doorman to the front desk to the cleaning staff, everyone was pleasant and helpful in every way. I especially want to thank Junor for offering us a late checkout as our flight did not leave until evening... Our room was quiet, spacious, modern and ultra clean... The state of the art bathroom with rain shower and heated floors were a real treat... Towels were fluffy and plentiful and the welcome chocolate was the icing on the cake!... Breakfasts were also delicious and served in a pleasant and efficient manner... We visited for 4 nights and I cannot say enough good about this hotel...
  • Darcette
    Darcette
    Feb 2023 111 contributions
    The room was spotless, soundproof, well-appointed and technologically advanced. Every staff member I encountered from the time of booking until checkout was friendly, knowledgeable and extremely helpful including the door person, concierge and maintenance... The surroundings are elegant yet modern... The gym is well-equipped and the location is perfect for walking and sightseeing...
  • CSBOttawa_Canada
    CSBOttawa_Canada
    Jan 2023 18 contributions
    The Mount Stephen Hotel is simply perfect. The property is an impressive mix of the old and the new... The magnificent mansion was built in the 1880s, converted into a social club and then painstakingly renovated to its current state... The spacious hotel rooms are in the new part of the hotel and offer super comfortable beds, high-tech lighting options and a fabulous coloured rain shower... We felt very welcomed by Alexandre, Zach, Junor and all the staff... William, the concierge is very knowledgeable and made dinner reservations for us, and offered excellent recommendations including what to do in Montreal and get around during a snowstorm!...
  • Sam
    Sam
    Jan 2023 2 contributions
    ...The room was modern, clean and so comfortable... The location is perfect as we walked to the Centre Bell for a hockey game and went shopping on Ste-Catherine’s street... I highly recommend Le Mount Stephen...
  • Tim R
    Tim R
    Dec 2022 35 contributions
    ...After some research on hotels, we settled on Le Mount Stephen— what a great decision... Very European feel, clean city, people were very friendly and helpful and beautifully decorated for Christmas... Historic entrance way housing the restaurant / bar and very modern tower building where all the rooms are... The rooms were spacious and extremely modern, as well as being well appointed and supplied... The concierge and front desk team truly took an interest in our visit and genuinely wanted us to enjoy our vacation and make the most out of exploring Montreal... The advice and recommendations they offered us, from local cafes to get morning coffee, to attractions, to restaurants, they were always informative and gave us options tailored to what we wanted... The restaurant / bar was also very cool— good food in a historic setting, and they are very accommodating to hotel guests...
  • DMcR
    DMcR
    Dec 2022 1 contribution
    Lovely hotel and very friendly and attentive staff. They greeted me by name when I would return from an outing... Everything was beautiful, in working order, and clean... Also, the lights, curtains, and room temperature were not controlled at the source, but from a wall panel with a menu; and the lights were controlled in groups... So I could not have the bedside lights on all by themselves: I also had to have the under-bed and overhead indirect lights on as well... The bar is a happening place in the evenings with a waiting line to get in...
  • Britton W
    Britton W
    Dec 2022 1 contribution
    My wife and I stayed here and we had a wonderful experience... The concierge noticed our flight was delayed, contacted the restaurant and worked together to ensure we could be seated... The hotel has a beautiful interior and exterior but the staff’s white glove service really set it apart from other 5 star hotels...
  • PhiladelphiaMatilda
    PhiladelphiaMatilda
    Sep 2022 32 contributions
    ...I especially appreciated the many lighting options and the Night setting, which included dim lights under the bed and in the bathroom, so you could find your way safely with no sleep interruption - brilliant! Beds are extremely comfortable, storage is plentiful, and blackout blind operates remotely... The concierge had a comprehensive knowledge of the city, and directed us to interesting places near our planned lunch spot that we would otherwise not have found...
  • Steve D
    Steve D
    Sep 2022 50 contributions
    ...The front desk staff, concierge and housekeeping are among the best I've seen... Similarly, the front desk staff was warm and welcoming and always helpful... The hotel's entry, restaurant and bar are in a beautiful 19th century mansion, with the rooms and other personnel are in a modern tower seamlessly attached... It had several features I had never seen... While the lighting isn't warm, it's plentiful and is controlled easily to create different moods with a central control panel...
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Wave W wrote a review Dec 7
1 contribution
It was an excellent hotel with incredible food! Staff was helpful and friendly. Hotel was clean. Restaurant lovely aesthetic as well as good food. Central location with so much within walking distance.
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Date of stay: December 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 3 days ago
Dear Wavew2023, We thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to be excellent and enjoyed our incredible food. Our team is committed to providing helpful and friendly service, so it's great to know that we met your expectations in that regard. The central location of our hotel is indeed a great advantage, with many attractions within walking distance. We are pleased that you took full advantage of this and enjoyed exploring the surrounding area. Thank you once again for your kind words and positive review. We hope to have the pleasure of welcoming you back to our hotel in the future. Best regards, LMS Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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653nathalie wrote a review Sep 2023
2 contributions
Hotel's Favorite
The combination of an old manoir with a modern hotel is fascinating. It is very comfortable and the service is very professional. One of the toppers of the hotel is bar George, a must have been and seen. The restaurant serves very good food in a majestic and classy interior.
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Date of stay: August 2023
Value
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Trip type: Traveled solo
Room Tip: Just go there.
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1 Helpful vote
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded Sep 1, 2023
Dear 653nathalie, Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found the combination of the old manoir and modern hotel fascinating. It is our aim to create a comfortable and unique experience for all our guests. We are delighted that you found our service to be very professional. Our team takes great pride in providing top-notch service, and your kind words are a testament to their hard work and dedication. Bar George is indeed a must-visit spot within our hotel, where guests can indulge in a delightful experience. We are glad that you enjoyed it. Moreover, we are pleased to hear that you had a memorable dining experience in our restaurant. Our team of culinary experts strives to deliver exceptional food in a majestic and classy setting. We appreciate your kind words about the interior. Thank you once again for your generous review. We hope to have the pleasure of welcoming you back soon for another fantastic stay with us. Warm regards, Junor Pierre Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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elisabete v wrote a review Dec 7
Montreal, Canada3 contributions
What a fantastic stay. All our needs were exceptionally well taken care of, the concierge service especially Hillary’s attention was noteworthy. The mix of old world charm in the restored mansion with a great resto and very inviting bar, savory food preparation which will appeal to all foodies, contemporary/modern architectural marvel of the hotel, rooms and lobby will make this our only hotel to rebook on our return to Montreal. Thank you to a very dedicated team.
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Date of stay: November 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 3 days ago
Dear 943elisabetev, We thank you for sharing your fantastic experience with us! We are thrilled to hear that your stay with us was exceptional and that all your needs were well taken care of. Knowing that you consider us as your only hotel to rebook on your return to Montreal is the ultimate compliment, and we are grateful for your loyalty. Rest assured that our dedicated team will continue to strive for excellence and provide you with exceptional service every time you choose to stay with us. Thank you once again for your kind words and for choosing us as your preferred hotel. We eagerly look forward to welcoming you back for another memorable experience. Warm regards, LMS Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Safari629865 wrote a review Dec 3
1 contribution
Sleeping area in room a bit small. No view. Liked the spa toilet and heated floor in bath. My main complaint is that the bar is very popular and I could not get in for quick drink without waiting on a line with non-guests. Was told when I checked-in that as a guest I could cut the line. When I tried, I was told, rather rudely, I had to wait on line. This is not acceptable to me at a 5-star hotel. I will not stay there again for this reason. Also found the doormen somewhat rude and inattentive. Big crowds at front door and entry not great for guests. Did not feel like I was entering a 5-star as a guest. Front steps need some work too. A bit shabby.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 1 week ago
Dear Safari629865, We thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience you experienced during your recent stay at our hotel. We understand that the size of the sleeping area may not have met your expectations, and we apologize for any disappointment caused by the lack of a view. However, we are glad to hear that you enjoyed the spa toilet and heated floor in the bathroom. Regarding the issue you faced at the bar, we apologize for any confusion or inconvenience caused. As a guest, you should have been able to enjoy priority access. We apologize for the misunderstanding and any rudeness you encountered from our staff. Rest assured, we will address this issue to ensure it does not happen again in the future. We also apologize for any inconvenience caused by our doormen. We strive to provide attentive and welcoming service to all our guests, and we apologize if this was not the case during your stay. Your feedback will be shared with our team to address any issues with their attitude and attentiveness. We truly value your feedback and take it seriously. Your satisfaction is our top priority, and we regret that we fell short of your expectations. We hope you will reconsider your decision and give us another chance to provide you with the exceptional 5-star experience our guests deserve. Should you have any further concerns or if there is anything we can do to regain your trust, please do not hesitate to reach out to us directly. We would be happy to assist you. Warm regards, LMS Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patterson W wrote a review Nov 2023
1 contribution
The contrast between the gloriously historic entry, bar and restaurant and the contemporary bedroom and bath made this hotel stand out for me. I will definitely return. The location in central Montreal and its proximity to shops and restaurants are an added bonus.
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Date of stay: November 2023
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 2 weeks ago
Dear Pattersonw423, We thank you for taking the time to share review! We appreciate your valuable feedback regarding your recent stay at our hotel. We strive to create a unique ambiance that seamlessly blends the best of both worlds – the charm of the past and the comfort of modernity. We are delighted to learn that this distinctive feature stood out for you and left a lasting impression. Our team looks forward to welcoming you back in the future. Moreover, we are pleased to hear that our central location in Montreal, as well as its proximity to shops and restaurants, added convenience and value to your stay. Thank you once again for your kind words, and we can't wait to have you as our guest again soon! Kind regards, LMS Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Padre_Tortuga wrote a review Nov 2023
New Hampshire26 contributions
+1
Great weekend stay at this hotel. Perfect location for us to attend the last KISS concert at the Bell Center. To a person the hotel staff were all polite and helpful from reception, concierge, room service, restaurant, to the parking attendant. Combining the beauty of the original mansion with the modern hotel and the superb service checks all the boxes for a memorable 5 star hotel experience. Rooms are modern, bright and clean. Toto fully automatic toilet, ha! Push the button curtains & shades are cool. The casting feature on the TV actually contected so easily. So many hotels don't get this right! The attention to these small things made the difference with the fantastic guest experience. Well done. The on site parking garage I must say was tight and a bit tricky to navigate 2 cars traveling in different directions. Just go slow & take your time and it's fine. But the convenience of entry & exit and direct elevator access to the rooms was in fact another postive factor in our overall satisfaction. The mansion portion is more beautiful in person than the pictures can show. We enjoyed the best breakfast that we've ever had at the Sunday brunch including absolutely perfect service by the entire restaurant staff, including the host who efficiently figured out how to seat 5 of us even though we had not made a reservation! Special thanks to the Chef & team for such amazing food! Butler steak OMG. Best burger in the city. Pain Perdu with the fresh berries so delicate with amazing flavors. Star of the show Omelette Forestière was perfect! Don't ever remove this from the menu ok?! We did not have a chance to enjoy an evening cocktail or dinner so we'll look forward to this on our next visit sooner than later. Thanks a lot LMS team you should be proud!
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Date of stay: November 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 2 weeks ago
Dear Padre Tortuga, Thank you for choosing Le Mount Stephen for your recent weekend stay. We are thrilled to hear that our hotel's perfect location allowed you to attend the last KISS concert at the Bell Center conveniently. It is always our top priority to provide exceptional service to our guests, and we are delighted that our entire staff, from reception, concierge, room service, restaurant, to the parking attendant, met your expectations. Their polite and helpful demeanour is a reflection of our commitment to ensuring a pleasant and memorable experience for every guest. We are delighted that the modernity, brightness, and cleanliness of our rooms were to your liking. The Toto fully automatic toilet is indeed a unique feature that adds to the overall comfort and convenience of our guests. We are glad you enjoyed it. We appreciate your understanding and patience while navigating through the parking garage. Nevertheless, we are glad to know that you found the convenience of entry and exit, along with the direct elevator access to the rooms, to be positive aspects of your stay. Ensuring our guests' satisfaction is always our top priority. We will certainly pass on your special thanks to our Chef and kitchen team for delivering amazing food. We are glad that you savored the delicate flavors. We regret that you were unable to enjoy an evening cocktail or dinner during this visit, but we certainly look forward to welcoming you back in the near future for that experience. Your anticipation for your next visit means a lot to us. The entire LMS team is grateful for your kind words and your recommendation. Rest assured, we will continue to strive for excellence and give our best to create memorable moments for all our guests. Thank you once again for choosing Le Mount Stephen. We can't wait to host you again in the near future. Warm regards, Junor Pierre Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamminpete wrote a review Nov 2023
Burnstown, Canada1216 contributions
This is a 5 star boutique hotel perfectly situated in the heart of downtown Montreal. Easy access to Ste Catherine St,indoor shopping and the Metro,as well as many restaurants and bars on the neighbouring streets. Located on Drummond St,it’s quieter than most downtown hotels,while being close to everything. The hotel is old meets new-the original building which was constructed around 1850 houses the restaurant,meeting/reception rooms and the spectatular Bar George. The adjoining hotel was built in the 2000’s and is very modern,quite the contrast from the original building. We stayed 3 nights and really enjoyed the atmosphere & staff,the bar is a great place to relax and the restaurant is top notch,both food and service was excellent. We’ve stayed at a few downtown hotels in Montreal,and this is our favourite place to stay-highly recommend it!
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Self park is below the hotel-access is narrow so be careful going in & out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 3 weeks ago
Dear Peter, We thank you for choosing our hotel for your recent stay in downtown Montreal. We appreciate you taking the time to share your positive experience with us. It brings us great joy to hear that you enjoyed your stay and found our location to be perfect for your needs. Indeed, being situated in the heart of downtown Montreal provides easy access to Ste Catherine Street, indoor shopping, as well as numerous restaurants and bars in the surrounding streets. We understand the importance of convenient proximity, and we are delighted that our hotel met your expectations in this regard. We thank you again for your kind words, and we look forward to welcome you back to Montreal for another occasion. Best regards, LMS Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniela B wrote a review Nov 2023
Fermo, Italy2 contributions
In Montreal you can't ask for better location better hotel and staff. The kindness with which the staff welcomes you, the attention for the person, nothing is left to chance. Food is fabulous and you can't miss Bar George. Guys you are great!
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 3 weeks ago
Dear Daniela, Thank you for taking the time to share your wonderful feedback about your experience at Le Mount Stephen in Montreal. We truly appreciate your kind words and are delighted to hear that you were satisfied with the hotel's location, the service provided by our staff, and the attention to detail throughout your stay. It brings us immense joy to know that our staff's kindness and welcoming attitude made a positive impression on you. We believe that offering exceptional service and ensuring every guest feels valued and well taken care of are crucial aspects of creating a memorable stay. We are also thrilled to hear that you enjoyed the fabulous food options available at our hotel. Our team takes great pride in curating a delightful culinary experience for our guests, and we are delighted that you had such a positive dining experience. We will be sure to pass on your compliments to our talented team at Bar George. Once again, thank you for choosing Le Mount Stephen. We are truly grateful for your support and kind words. We hope to have the pleasure of welcoming you back in the future and creating many more memorable experiences. Warmest regards, Junor Pierre Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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margaret wrote a review Nov 2023
3 contributions
An excellent hotel, great location, all the staff couldn’t be more attentive, concierge Michael was excellent with great restaurant reservations, room was fantastic, really can’t give enough compliments to this hotel. Highly recommend it.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 3 weeks ago
Dear Meander65620070120, We thank you for taking the time to share your experience at our hotel! We are thrilled to hear that you enjoyed your stay with us and found our location to be great. Our team takes great pride in providing exceptional service and ensuring that all our guests feel well taken care of. We are pleased to hear that the staff, especially our concierge Michael, exceeded your expectations with their attentiveness and assistance. We will pass along your compliments to him. Your kind words mean the world to us, and we truly appreciate your support. We hope to have the pleasure of welcoming you back in the future for another excellent experience. Warm regards, LMS Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael G wrote a review Nov 2023
Hoboken, New Jersey7 contributions
Le Mount Stephen combines a beautiful historic structure with all of the modern touches needed for a five star experience. All of the staff was friendly and helpful, especially the Concierge, who went above an beyond in his assistance with a last minute dinner change. Great location in the heart of the golden mile. Only a short walk to the Metro. Would definitely stay here again.
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Date of stay: November 2023
Value
Rooms
Service
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Response from Alexandre S, Guest Services / Front Office at Le Mount Stephen
Responded 4 weeks ago
Dear Gunderbolt, We thank you for taking the time to share your experience at Le Mount Stephen. We're thrilled to hear that you found our historic structure blended with modern touches truly captivating. Our team takes great pride in providing friendly and helpful service, ensuring that each guest's stay is nothing short of a five-star experience. We'll make sure to pass on your kind words to our Concierge, who will be delighted to know that his assistance made a positive impact on your visit. It would be our pleasure to welcome you back to Le Mount Stephen in the future to provide you with another exceptional experience. Best regards, LMS Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$244 - $337 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecMontrealGolden Square Mile / Centre-Ville (Downtown) / The Underground City / Ville-Marie
NUMBER OF ROOMS
90
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LE MOUNT STEPHEN - Updated 2023 Prices & Hotel Reviews (Montreal, Quebec)

Frequently Asked Questions about Le Mount Stephen
Which popular attractions are close to Le Mount Stephen?
Nearby attractions include Barbie Expo (0.2 miles), Musée des beaux-arts de Montréal (0.2 miles), and Upstairs Jazz Club (0.3 miles).
What are some of the property amenities at Le Mount Stephen?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Le Mount Stephen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Mount Stephen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Le Mount Stephen?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Le Mount Stephen?
Conveniently located restaurants include Bis, Jerome Ferrer - Europea, and Burger Bar Crescent.
Are there opportunities to exercise at Le Mount Stephen?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Is Le Mount Stephen located near the city center?
Yes, it is 1.0 miles away from the center of Montreal.
Are any cleaning services offered at Le Mount Stephen?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Le Mount Stephen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Le Mount Stephen offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.