Hotel William Gray
421 Rue St. Vincent, Montreal, Quebec H2Y 3A6 Canada
Lowest prices for your stay
$351
Free cancellation until 10/15/22
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$350
Free cancellation until 10/13/22
$352
$343
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Room & Suite (107)
Dining (45)
What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 01/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel William Gray
Updated 01/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 177 hotels in Montreal
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
William Gray is a new luxury boutique hotel located in the heart of Old Montreal. Overlooking the Place Jacques-Cartier, the hotel introduces a dynamic and singular experience with its world class hospitality, spectacular views and timeless style. The hotel features: a restaurant, 2 rooftops terraces, a luxury spa (with an outdoor pool) with an array of signature treatments and a thermal circuit, a state-of-the-art fitness centre, a green courtyard for lounging, and abundant spaces for small and large events. CITQ 293576
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Bicycles available
Billiards
Kids stay free
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Books, DVDs, music for children
Children's television networks
Highchairs available
Strollers
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Languages Spoken
English, French
Location
Full view
100Great for walkers
Grade: 100 out of 100
199Restaurantswithin 0.3 miles
75Attractionswithin 0.3 miles
Contact
421 Rue St. Vincent, Montreal, Quebec H2Y 3A6 Canada
Getting there
Champ-de-MarsMontreal Metro5 min
Place-d'ArmesMontreal Metro7 min
Rental CarsSee rental cars from $22/day
Nearby restaurants
Café Olimpico - Vieux-Montréal
173 reviews1 minCafe
Le Club Chasse Et Peche
1,117 reviews3 minFrench
Taverne Gaspar
1,211 reviews2 minFrench
Kyo Bar Japonais
1,275 reviews6 minJapanese
See all nearby restaurantsNearby attractions
Notre-Dame Basilica
20,067 reviews5 minPoints of Interest & Landmarks
Old Montreal
13,717 reviews6 minPoints of Interest & Landmarks
Notre-Dame-de-Bon-Secours Chapel
1,161 reviews4 minHistoric Sites
La Grande Roue de Montreal
479 reviews5 minPoints of Interest & Landmarks
See all nearby attractions1034Reviews35Q+A100Room tips
Reviews
Traveler rating
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Most Recent
The rooftop bar is quite nice and has a great view of Montreal's vieux port. We ate one of the hotel's restaurants, Maggie Oakes, for dinner and breakfast each day and service/food was great, and they paid special attention to my wife's food allergies. Hotel also has a spa which was enjoyable as well.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel is perfectly situated in old Montreal. The rooms were small but well thought out and the showers were fantastic. Staff at the hotel were top class and you can’t beat the views from the roof top bar.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Location couldn't be better, in the heart of old Montreal. Next to numerous high end restaurants, lounges, speak-easy, cafe's. 2 min walk to the water and entertainment, right in the heart of the history of the town. Hotel room was great, very comfortable. Conference facilities were good. Roof top restaurant was MUST SEE - views of the river/old montreal are great. The spa was very good too.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We had a lovely stay. Service was excellent, our room wasn't quite ready on time but they were very considerate and made sure we had some drink vouchers. "Adaptable" room (Canadian-style ADA) was comfortable and included expanded maneuvering clearance in bathrooms, a folding shower seat, and a 'grab bar' that also acts as towel bar. Awesome giant shower with lots of massage jets. The restaurants and drinks are on the pricier side, but everything was delicious!
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: "Adaptable" rooms are available, for a Canadian-type ADA option. Folding shower seat,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The experience we had in this hotel was exceptionally bad: extremely low standards of service and of hygiene (yes, hygiene!), a very loud atmosphere, crowded (and not in a good way…) restaurant/ lounge/ reception areas, and also one extremely rude staff member. Definitely not the luxurious and prestigious establishment this hotel tries to be. We will not return and encourage everyone to stay away.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vittorio Di Re, General Manager at Hotel William Gray
Responded 2 days ago
Dear T K, Thank you for taking the time to review your July stay. I would like to have the opportunity to discuss your stay in details in order to understand why we were not able to deliver the experience you deserved. You can contact me at vdire@hotelwilliamgray.com. Looking forward to your return, Best regards, Vittorio
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here in advance of a cruise out of Montreal. The location is perfect for getting to the cruise dock; the terrace restaurant is not to be missed; the hotel is immaculate; and the access to old Montreal is fabulous.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Vittorio Di Re, General Manager at Hotel William Gray
Responded 1 week ago
Dear Shannon S, Thank you for taking the time to review your recent stay. We are happy to hear that you enjoyed your stay with us as well as our terrace and location. We hope you enjoy your cruise and we look forward to seeing you back. Best regards, Vittorio
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First and foremost, I don’t do reviews –in fact I’ve never done one. I just don’t have the time and energy after a trip as I’m usually scrambling to dig myself out from a massive heap of To Dos - so never get around to writing one. But in the case of William Gray, it will probably be the one and only exception. So for the record, I’m not some bot writing this or some dude somewhere getting paid pennies on the dollar to write reviews (I’m pretty they exist). On the day of my trip, my airline sent me a text that morning that my flight was cancelled. First thing I thought of was my hotel room which had gone non-refundable - so I was going to take it on the chin before even leaving. In any case, I called the hotel to see if there was anything that they could do – knowing that I would most likely swing and miss. I spoke to the front desk staff - whom quickly put me in touch with Sabrina who runs Reservations. She was very understanding. She asked me to send some proof of flight cancellation and basically told me that I had the option to defer the first night to add on to the back end of my stay or cancel it all together. She was too kind. I didn’t decide on the spot but when we were there - but in the end ending up staying an extra night. So on that positive not, we ended up taking the flight out the next night. The hotel is 25 minutes from the airport (C$48 flat rate) and in a super well placed in Old Montreal – very convenient walking to pretty much everything. The hotel itself is great – it’s luxurious, has a super helpful concierge who was super helpful in booking all of our restaurants, spas, etc. We even saw her at one (Shay) and she happened to be there that night and came by to check on us a few times. Honestly, it was exceptional service. The hotel is luxurious yet doesn’t break the bank like many do these days. It’s clean – has a great restaurant in it’s lobby and a few cool stores as well. The rooms are uber clean with all the high end accoutrement that you would expect from a luxury hotel (i.e. Nespresso pods, Santal 33 soaps/shampoo, etc). The shower is freaking awesome – I don’t know how else to describe it. It heats up instantaneously and has ridiculous power – I actually am looking into installing it in my home. You can hook the TV up to Google Chromecast and pretty much whatever you want off your own apps (i.e. Netflix, HBO Max, etc.) Ok, as far as the area goes, the coffee shop literally right next door to the hotel (same building) – Café Olimpico – has really, really good coffee – and I’m a coffee snob (i.e. didn’t start out as one just turned into one after working for an Italian company for a bunch of years – don’t regret a thing). I stuck to the Cortado with an double shot of espresso every morning to get things going! Right across the alley way is a fantastic Speakeasy called the Cold Room – like any speakeasy – they don’t make it easy – but just push on the little button and you get put on a waitlist for an awesome venue downstairs with super unique cocktails. We only went there one night but it was fun. Anyway, the hotel is walking distance from a bunch of cool galleries, restaurants, etc. You get great recs from the concierge. . Go to Montreal – it’s a great little get away for a few days – easy flight from the US and you really do feel like you’re in Europe without the jet lag. And if you’re going to go – stay at the William Gray – it’s a no-brainer. Ok, that’s enough – you do your own homework now!…
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Vittorio Di Re, General Manager at Hotel William Gray
Responded 1 week ago
Dear Zeke-diwan, Thank you so much for your wonderful review. We are so happy to hear that you appreciated Sabrina's help in making your arrival worry free due to your flight cancellation. She will also be so happy to hear your kind words. We are happy you enjoyed the concierge's recommendations and personalized attention at Shay and that you enjoyed everything about your stay at Hotel William Gray. We strive to deliver memorable experiences and your words will make our team so proud of what they do every day. Thank you! We truly hope we will see you back on your next visit to Montreal. Until then, Best regards, Vittorio
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are looking for a hotel in Old Montreal, the location of this hotel is perfect. Even though the hotel is in a busy area of the city, the rooms are quiet, especially the rooms facing the inner courtyard.
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Date of stay: September 2022Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Vittorio Di Re, General Manager at Hotel William Gray
Responded 1 week ago
Dear Amalu45, Thank you for taking the time to review our hotel. We are so happy to hear that you enjoyed your stay with us. We hope to see you back real soon. Best regards, Vittorio
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is extremely overpriced considering the lack of service and condition of the rooms. Informed front desk staff of blood stained mattress cover and was told it would be changed while I was out for the day. Upon returning to the hotel 8 hours later, room had not been serviced. Took almost another 2 hours to get it changed because housekeeping couldn't locate a clean one. Was only offered a drink coupon as compensation. The following day hotel staff entered our room while we were out to address a flood which warped our floors. No one notified us and when we inquired why our belongings were moved around in the room and where the flooding came from, front desk staff was clueless and indifferent. Not the level of service expected for almost $400 a night. And on the morning of checkout discovered a bug in our stack of towels. Thankfully only spent 3 nights here. Only positive was the great location.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vittorio Di Re, General Manager at Hotel William Gray
Responded 1 week ago
Dear Clover718, Thank you for taking the time to review your recent stay. I would like to apologize for the inconveniences you experienced with housekeeping and with the unexpected broken pipe which caused water infiltration. I invite you to contact me directly to discuss further and you can do so by email at vdire@hotelwilliamgray.com. If you send me your contact information, I would welcome the opportunity to speak with you. Best regards, Vittorio
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After I had tried and tried to make reservations for a train the next day to Quebec, I went down to the front desk, and Matthieu took matters in his own hands and got it done—and even printed out the boarding passes for me. I got that kind of personal service from everyone here—from the door person when I arrived to the breakfast staff the next day. Thank you all for taking such good care of me!
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Date of stay: September 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Vittorio Di Re, General Manager at Hotel William Gray
Responded 1 week ago
Dear Barbara M, Thank you for taking the time to review your recent stay. We are so happy to hear that you enjoyed your stay and service provided by our Team and Mathieu. They will be so happy to hear your kind words. We hope to see you back soon! Best regards, Vittorio
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$266 - $423 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecMontrealVieux-Montreal (Old Montreal) / Ville-Marie
NUMBER OF ROOMS
127
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Claim Your Listing Frequently Asked Questions about Hotel William Gray
Which popular attractions are close to Hotel William Gray?
Nearby attractions include Notre-Dame Basilica (0.2 miles), Old Montreal (0.3 miles), and Notre-Dame-de-Bon-Secours Chapel (0.2 miles).
What are some of the property amenities at Hotel William Gray?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel William Gray?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel William Gray?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel William Gray?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel William Gray?
Conveniently located restaurants include Café Olimpico - Vieux-Montréal, Le Club Chasse Et Peche, and Taverne Gaspar.
Are there opportunities to exercise at Hotel William Gray?
Yes, guests have access to an outdoor pool and locker rooms available in the fitness center during their stay.
Is Hotel William Gray located near the city center?
Yes, it is 0.3 miles away from the center of Montreal.
Are any cleaning services offered at Hotel William Gray?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel William Gray offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel William Gray?
The staff speaks multiple languages, including English and French.