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Hotel Le Crystal

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#12 of 165 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
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Hotel Le Crystal
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1,054 Reviews from our TripAdvisor Community

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Showing 851: English reviews
Rockport, Massachusetts
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at Le Crystal for two nights visiting our grandson at McGill. We were in between seasons so there was no heat in the room, but the manager brought up 3 space heaters and gave us a complimentary night. The are changing the whole heating system soon. The Manager"s name is Nicolos and he even came to our room... More 

Helpful?
Thank susieq610-3
North Haven, Connecticut
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We so enjoyed our stay at Hotel Le Crystal. Room was large and comfortable, w separate area for sleeping, lots of drawer and closet space, very large bathroom w double sinks and an area for sitting. Restaurant connected to the hotel was quite good and reasonably priced. We ate breakfast there every morning. Although there was construction across the street,... More 

Helpful?
1 Thank eve5269
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel Le Crystal is a good Hotel which can be great with a few simple improvements. Staff is attentive but they have to be tracked down in person (at desk) making me feel like they are under staffed. Rooms are well equipped and clean. Location is excellent.

Helpful?
Thank David L
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

A boutique hotel around the corner from Crescent St, this hotel is all the right things in a great location. Top notch service from check in to check out and everything in between. We had a small meeting in the hotel. The food and beverages could not be classified as "Conference fare". Fresh flavourful and beautifully presented, I was constantly... More 

Helpful?
1 Thank JJ190590
Calgary, Canada
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a great location in DT Montreal. Great hot tub with a view up on the roof of the hotel. High end all around. Price actually is quite reasonable for the level of experience you get. Staff and amenities are all top notch. Rooms are like little suites. Will definitely be back!

Helpful?
1 Thank Justin S
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello Justin S, WOW, thank you for your feedback. I'm glad that you had a great stay with us and that you enjoyed all amenities. See you soon again, Eric Hamel - GM More 

Bridgewater, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I went to Montreal for our anniversary via a Porter Airlines Escapes package. The Hotel Le Crystal was the location we picked and we are very pleased with our experience. This hotel has everything you could want!!! The decor is stunning and very modern, the room was the nicest that we have stayed in to date. Very... More 

Helpful?
Thank coldinnovascotia
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello coldinnovascotia, Thank you for recommending our hotel and bistro. I do appreciate. I'm glad that you enjoyed the city and our Hotel. See you soon, Eric Hamel - GM More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

According to the front desk: you are not allowed to set your thermostat/temp in your own room - "Because people will be playing with it all the time". Isn't that the idea? Never heard that one before!

Helpful?
Thank Mike H
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Dear Mike H, Thank you for taking the time to share your comments. Your feedback is very important to us. I have review the procedure with our Front Desk team. Our guests can set the temperature in their suite between 18 and 23 degrees using the thermostat. I'm sorry that we misinformed you. Please accept our apology. I sent you... More 

NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We spent a few days in Montreal and decided to treat ourselves, so we stayed at Le Crystal the entire time. The room was very nice with a very comfortable inner bedroom that closed off with sliding doors and a glass window to the livingroom/ dining room area. The pullout couch was also quite comfortable. I got the best nights... More 

Helpful?
Thank NyMbc
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello NyMbc, WOW, I do like to read such comments about your best nights sleep in a while. We reviewed the bedding experience and I'm glad that you enjoyed. The hotel is up to 11th floor and we have residential condos from 14th to 26th floor. See you soon, Eric Hamel - GM More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff goes above and beyond to make you feel welcome. The rooms are modern and immaculate. It's our favorite place to stay in Montreal- the location and staff can't be beat! Beautiful indoor pool and outdoor rooftop hot tub complete the ambiance. A newly added StarBucks in the lobby is the cherry on top!

Helpful?
Thank Karen Jones W
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello Karen Jones W, Thank you for choosing Le Crystal as your favorite hotel in Montreal. We do appreciate. Having a Starbucks Reserve in our lobby is a great addition. Everyone are in love with our Starbucks. See you soon, Eric Hamel - GM More 

Melbourne, Australia
Level Contributor
89 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose the Crystal Suite, which was a beautiful corner room with view up the street along with lots of construction work on adjacent buildings. There was plenty of room in our 800 sq meter suite, wonderful walk in shower with thermostat that worked well & plenty of towels. Housekeeping knocked on our door about 7pm each night to turn... More 

Helpful?
Thank TravelPlanner2000
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello TravelPlanner2000, Our Crystal Suite are amazing. Right on the corner of Rene-Levesque and De La Montagne. It's like home with separate living room from the bedroom, kitchenette and large bathroom. I'm glad that you enjoyed your stay with us. Do not hesitate to call at anytime whenever you need anything. We have much more amenities we can sent to... More 

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Staying in Centre-Ville (Downtown)

Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
ANNOUNCEMENT **Our new Starbucks Store including the Reserve products (opening on Monday Sept 21, 2015** Visit our new La Coupole - laurentian bistro. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 

Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $189 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Hotel Style:
#1 Green Hotel in Montreal
#3 Spa Hotel in Montreal
#4 Business Hotel in Montreal
#9 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#9 Luxury Hotel in Montreal
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