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Hotel Le Crystal

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#12 of 165 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
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Hotel Le Crystal
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1,025 Reviews from our TripAdvisor Community

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Showing 825: English reviews
newrock
Level Contributor
102 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed today NEW

We spent two nights here during a vacation to Canada. I wasn't familiar with the hotel but it was well reviewed online and I reserved it. Turned out to be an excellent decision as it was the best of the 4 nice hotels we stayed in during our trip. The location is central, close to McGill, shopping, restaurants and the... More 

Helpful?
Thank newrock
2 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Room is okay. I did not get TD service as expected. When I called front desk, the girl told me it was between 6 and 8 pm and that it was too late to receive it...because the staff was gone already... I called between 6 and 8 pm. ??? Restaurant : really bad. Read my full review, plus I forgot... More 

Helpful?
Thank Calender M
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed at many 5 star $600 a night hotels. This is not a $600 a night hotel nor one of my favorites. Let's be clear I paid $602 for one suite, $389 for the connecting room and $407 for another room then hundreds on various Canadian taxes. The "good " was the bell staff/Valet. Always willing to help out... More 

Helpful?
1 Thank Racinetv
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello Racinetv, Thank you for sharing your comments with us. I do understand that you booked one of our best suite for 602$. I'm sorry that we didn't exceed your expectation. I will have a meeting with our Housekeeping Director to review your comments and make all corrective right away. Please accept my apologies for all inconvenient. I just sent... More 

Boston
Level Contributor
148 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

The basis of any hotel review has to be the room, and this was a full five star room, one of the best I've stayed in since the club level Fairmont Pacific Rim. The room was exquisite, a spacious suite layout with the bedroom tucked in the middle. Sleeper pullout couch had a foam memory mattress that was better than... More 

Helpful?
Thank KBBostonBoston
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello KBBostonBoston, Thank you for taking the time to share your comments with us. I do really appreciate. I'm glad that you enjoyed your stay and for our One of the best room mention. It's important for us to listen to you. Hope to have the pleasure to welcome you again, Eric Hamel - GM More 

Luxembourg
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

It’s a decent hotel in the city center, thus it has a good location (very close to the shopping street St. Catherine). There is a swimming pool with a nice city view and SPA. We had a small suit with a kitchenette, which was very useful as we travelled with a toddler. The hotel was clean, receptionists nice and responsive... More 

Helpful?
1 Thank Ant-Traveler
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello Ant-Traveler, I'm glad that you are taking the time to share your recent stay experience with us. I do take your comments seriously. I'm glad that you enjoyed our hotel and our 12th floor Oasis with our indoor salted pool, exterior hot-tub, gym and our Amerispa. I can assure you that we have a large team to maintain our... More 

Thompson
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose this hotel as it was very close to the Bell Centre. It turned out to be the perfect hotel for our 4 days in Montreal. It was walking distance to many places including great restaurants, Notre Dame Cathedral, great shopping and close to the area where you go to catch tour buses. Our room was one of the... More 

Helpful?
Thank 888Pattycakes
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello 888Pattycakes, WOW, I do like very much reading such great comments. Thank you for sharing your experience with us. See you soon, Eric Hamel - GM More 

Monte-Carlo, Monaco
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very bad hotel, I was hit by a bug inside the room. As I complain to the reception desk, The employe told me , it happens and refuse to help me to get the correct medicine. Then, I met the director of the hotel, idem, no consideration at all Ho, I forget, they send me a small box of chocolates... More 

Helpful?
1 Thank olczyk
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello olczyk, I'm sorry that we didn't meet your expectations during your stay. I met with you few times during your stay. I just find that you are twisting the truth. - We offered you ''medical'' assistance when you advised us that you were bitted by a mosquito. When I met with you the next day, you were felling very... More 

montreal
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Although It was a short stay, it was one of the best ones. I stayed at Le crystal for one night and had the most beautiful room with a view of Mont Royal and the city! Service was excellent and location is great. Special thank you to Dan for making my stay extra special! I would definitely stay here again!... More 

Helpful?
Thank mctb0609
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello mctb0609, WOW, what a great comment. Thank you for sharing your experience with us. Daniel is great. I will share your comments with the team. See you soon, Eric Hamel - GM More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from an excellent visit to Montreal and had a very pleasant 4 night stay. Lovely and attentive staff. We stayed in a Deluxe King and it was just the right size for two friends (used the sleeper sofa). Only two glitches, one was the room temperature, we love it very cool for sleeping and the room just didn't... More 

Helpful?
1 Thank Julie J
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello Julie J, I'm glad to read such great comments. It's look like you had a wonderful time in Montreal and at Le Crystal. Our concierge Naim is so great. He is a new addition to the team and we are very happy. About your bedding comment, we can also add a top mattress to the bed to make it... More 

Essex, Vermont
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed for my 30th birthday in a King Executive room and it was amazing!!! It had a balcony- 2 bathrooms- one with a soaking tub and glass shower! Kitchen and a fire place. Room service was amazing- the restaurant was amazing- staff- service- everything was awesome! Will definitely come back!

Helpful?
Thank Shanna K
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Hello Shanna K, WOW, what a great way to celebrate your birthday. Thank you for sharing your comments with us. It's very important for me. I can't wait to welcome you again, Eric Hamel - GM More 

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Staying in Centre-Ville (Downtown)

Neighborhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
ANNOUNCEMENT **Our new Starbucks Store including the Reserve products (opening on Monday Sept 21, 2015** Visit our new La Coupole - laurentian bistro. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 

Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Location: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $208 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Hotel Style:
#1 Green Hotel in Montreal
#3 Spa Hotel in Montreal
#4 Business Hotel in Montreal
#9 Luxury Hotel in Montreal
#9 Romantic Hotel in Montreal
#9 Family Hotel in Montreal
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