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Quality Suites Laval

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109 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Quebec City
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here because we had a wedding in the area. 5 adults, for one night, we figured we'd save a few bucks by staying in a Quality Suite, as it could accommodate us all. I was surprised that it was actually very affordable ($165), but after staying there, I understand why it's not more, because it was barely worth... More 

Helpful?
Thank Barbanellie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2016 via mobile

Nice big rooms. Could use some updating but was comfortable. Room was full of ants. Hotel was full so no room changes. They demand $50 upon arrival. At checkout it was returned after a staff member went to check that I had not taken the bottle of water they leave by the toilet.

Helpful?
1 Thank traveldavod
Pune, India
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed June 10, 2016 via mobile

We spent a night at this hotel. When we arrived at noon, we were told the requested rooms would be ready at 3 PM (fair enough). So we did a bit of sightseeing in the city and returned. We were given our assigned room, but it had not been cleaned or refreshed after the last guest had left! The bed... More 

Helpful?
1 Thank LailaFreddy

Travelers are raving about these Laval hotels

Ottawa, Canada
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 31, 2016

We needed a spacious room to accommodate 3 adults for a four night stay. The Family Suite was ideal. Loved the separate bedroom with French doors for privacy and the extra double bed in the living room. The suite was very large. It was nice to have fridge, microwave, coffee maker and sink. The hotel is very clean and surprising... More 

Helpful?
Thank simonadelftblue51
Sabrina B, General Manager at Quality Suites Laval, responded to this review

Dear simonadelftblue51, Thank you for taking the time to share your experience at the Quality Suites Laval. We have shared your comments with our staff, and they join in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

London, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 7, 2016 via mobile

This property is in keeping with others in the Quality chain. It is clean, comfortable, and well maintained. Beds are good. Suites have plenty of space - I stayed with my 19-year-old son and he stayed up watching Netflix so I closed the French doors and slept soundly. Customer Service is good, amenities are generous. All in all, great value... More 

Helpful?
Thank Alison C
Sabrina B, General Manager at Quality Suites Laval, responded to this review

Dear Alison C, We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, The management. More 

Ottawa, Canada
Level Contributor
132 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed November 23, 2015 via mobile

We stayed here after a shopping trip to the Carrefour mall. Our room was very spacious - a small kitchenette with mini fridge, coffee maker, microwave and sink, a pull out couch and a small table with four chairs in the common area. The bathroom had two doors - from the bedroom as well as the common area. The room... More 

Helpful?
1 Thank anya_at_large
Nadia F, Front Office Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to write a review. Hope to see you back at our property soon. Best regards. More 

Mississauga, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 21, 2015

very friendly receptionist at the customer service. the place is very clean and tidy. (we had a an experience with another hotel ordor smell in the carpets in the lobby) the room was large enough for six people and nice view of the high way. no noise or disturbances.Two to Three minutes to restaurants and shopping area.

Helpful?
Thank YogaAriaratnam
Sabrina B, General Manager at Quality Suites Laval, responded to this review

Dear YogaAriaratnam Thank you for taking the time to share your experience at The Quality Suites Laval. We are glad you enjoyed your stay. Looking forward to welcoming you again soon! The management, More 

Winnipeg, Canada
1 review
1 of 5 stars Reviewed August 21, 2015

First, the staff are great - but the hotel is not. There were a bunch of small things that add up to a bad experience. 1 - No A/C in our room. This is obvioulsly an on going condition because when we arrived the switch was already set to the coldest it could go - the great staff gave us... More 

Helpful?
Thank Kevin K
Sabrina B, General Manager at Quality Suites Laval, responded to this review

Dear Kevin K, Thank you for taking the time to share your experience of your recent stay at Quality Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding. I have shared your feedback with the concerned departments to ensure we handle these types of situations differently in the future. Again, thank you... More 

Magog, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed July 27, 2015 via mobile

We had reserved a room for two nights in which dogs are allowed. We did not expect to have a room similar to a normal room but regardless we were very disappointed. We were told it was clean and normally the same as a typical room Though it was not very dirty, there was still several big stains on the... More 

Helpful?
Thank Lynn C
Bay City, Michigan
Level Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 23, 2015

We stayed in Laval to avoid the high prices for rooms in downtown Montreal. The hotel is conveniently located about a 5 minute drive from the Montmorency subway station (the last stop on the orange line). Parking at the station is free and you can get to the Old Town/port area in about half an hour. The rooms could certainly... More 

Helpful?
1 Thank Adam P
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
114 spacious one bedroom suite separated by two french doors to a living room area. In the suites you have iron and board, hair dryer and a coffee and tea maker. We offer free deluxe continental breakfast, free wireless high speed internet, free parking, free local calls and newspapers. If you are looking for a warm ambiance and a great customer service, the Quality suites is the place to be. Various restaurants, parks, shopping malls Carrefour Laval over 550 stores are situated a street away from our property. Downtown Montreal is only 20 minutes away from our hotel. ... more   less 

Additional Information about Quality Suites Laval

Address: 2035 Auto. des Laurentides, Laval, Quebec H7S 1Z6, Canada
Location: Canada > Quebec > Laval
Price Range: $90 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Laval 2.5*
Number of rooms: 114
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Also Known As:
Quality Suites Laval Hotel Laval
Quality Inn Laval
Quality Suites Laval Quebec
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